Should have known to go somewhere else as the place was completely dead. The person working there was nice and helpful in making selections as I was being very indecisive... but she gave me the wrong sauce. The ahi tuna tasted really fresh but the quantity given was especially low. read more

this used to be my favorite poke place, but ever since I moved to Medford, three years ago, the quality of Pokéworks has gone downhill. I usually order the make your own bowl, which I order two scoops of salmon, brown rice, all the toppings except for fruit, spicy, mayo, sweet shouyu, and all the other toppings that I want. I came here last week on April 21 for dinner and I definitely noticed that the bowls have gotten wayyy smaller. Also, their salmon quality was kind of disgusting. It wasn't juicy or fresh. It was actually dry and I think it's old. They cut it into small pieces and the outside of the salmon when I had it was almost grainy and tacky. It was actually disgusting and I would not come back here again. I had such a horrible experience. I also ordered their garlic spam musubi and the spam looked so gray that it has been sitting out for the whole entire day. The quality of food I got was actually really disgusting and I would give it a zero out of 10 if I could. I really wish that management would take better care of the quality of their food, service, and employees. Something is wrong with this establishment and it shows. Every single time that I've gone to pokeworks, the workers look like they don't wanna be there. I never get any smiles and they always look at me with a straight face and I feel like I'm unwelcomed there. To be honest, I think the workers look like they hate their jobs, which makes me not want to come back. I will take my business to Waikiki Poke in the same plaza because at least their poke fish quality and service is better. read more

I've gone here a couple times and each time the quality has declined. The portions of protein are smaller than other poke establishments and quality of fish doesn't look as fresh as it once did. The service is fine. On two separate occasions they forgot side sauces with my order. Overall, I'd go to a different poke place with better portions and quality. read more

The only reason I went back today was because, in the past, it used to be a very nice place to eat poke. Terrible experience. I went to order a poke and saw the staff smashing the rice in a very messy, unprofessional way. When I politely said the presentation didn't look good, the employee rolled his eyes, threw everything away aggressively, and started treating me with extreme rudeness. I explained I just wanted a well-made meal, and he told me to "start recording him" as if it were a joke. Completely disrespectful and unacceptable behavior Don't even waste your time coming to this place! read more

Pokeworks - And that's how my burrito ended up -- everything just thrown into a bowl - Poke Near Me - Somerville, Massachusetts

It's pretty similar to all other poke chains. The price is fine, and the servers are friendly. I'll be eating there again. read more

Pokeworks - Poke Bowl Regular - Poke Near Me - Somerville, Massachusetts

They REALLY stuffed my bowl good, weren't holding back one bit. Flavor is good and consistent read more

Pokeworks - Poke bowl - Poke Near Me - Somerville, Massachusetts

Bowl tasted good, salmon and tuna with Sriracha mayo. It was good until i found a fly drowning in sauce in my food. read more

Pokeworks - Little guy lost in the sauce - Poke Near Me - Somerville, Massachusetts

This is my review on google for them. The two stars are for the food only. To sum it up: I lost the 200 points I had on my Pokeworks account that I've been saving for redemption but still ended up paying full price for the food only because their scanner at the register is not working, yet they refused to proceed redemption with alternative ways such as through email or phone number. The manager was very rude and condescending the entire time as he was speaking, while he was the one who knows nothing about the Pokeworks app (points, rewards, redemption, etc), making it sounds like I am at the wrong here. I was mind blown to see he feels that entitled to speak to customers like that. I did NOT feel welcomed at all at this place. read more

Pokeworks - Poke Near Me - Somerville, Massachusetts

Aggressively mediocre. The fish is bland, the rice is dull and the rest might as well have been scooped straight out of a vat, for $20. A mindful trip through BJ's can come up with twice the taste for 1/3 the cost (well, per meal for 20 meals' worth). To hell with that nominally first world bowl of blah. Guess that's what I get for being a local showing up to get fleeced like a tourist. *This is only a statement of subjective experience. Your mileage may vary. read more

I used to love this place when it first opened, and I worked a block away. They sold it as being able to get a bowl you could customize, and I was happy every time I got anything here. Fast forward to a few years later. I've ordered delivery from here a few times before and since COVID, and I have not once gotten anything even close to what I asked for. it's gotten so bad that I've considered attempting to order exactly the opposite of what I wanted to see if they would give me what I actually wanted. The bowls come with a printed out receipt with all of your options printed on it, and they NEVER match. one time I had EIGHT of my chosen options missing, and TWO options i didn't want included. and forget about the sauce, you have to order it on the side or the food is swimming in it. but then if you order it on the side, the odds of it coming with your food are about 20%. I have no idea how this place is still in business after years of this gross incompetence, but I love poke so much every 6 months or so I try again much to my dismay and disappointment. literally every other poke place in existence is better than this place. it's so sad. read more

We ordered poke bowls from this eatery twice this week! With the summer heat, eating a a fresh bowl of poke with raw healthy veggies felt so refreshing! If I could order poke from here every day I would. There are good social distancing protocols to protect the customers as well as the workers here. Customers are separated from the food and workers by a large glass wall. There are lines on floor to help customers social distance and signs to prompt mask wearing. I did a make your own poke bowl for my first order and just went ham on all my toppings. My second poke bowl, I ordered the Salmon Shiso on salad greens. My favorite topping here is the Thai green chillies (for spicy food fans)! read more

Pokeworks - Poke Near Me - Somerville, Massachusetts

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The Customer Service sucked royally. Food was decent but it needs less sauce. I'm not coming back read more

Pokeworks - Ummm. Do I need to explain? - Poke Near Me - Somerville, Massachusetts

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Ordered create my own bowl, missing three ingredients, the sweet corn, cilantro and avocado that cost extra money. And missing ingredients happened many times when I ordered here read more

The ingredients were really fresh and they absolutely stuffed my bowl!! I got the salmon and spicy tuna with half salad bowl, I highly recommend it. read more

Ordered door dash from here. They got almost the entire order wrong, including weird substitutions for what they wrote on the receipt that they had run out of, and they substituted ingredients that would have made me violently ill if I had eaten them. Also, the fish was soft like it was old and the sushi rice didn't have flavor or consistency of sushi rice, just the shape, which makes me think it, too, was old. How do you get 90% of an order wrong? And who subs in potato chips when you run out of spam musubi? read more

I went here once before a few years ago and remember thinking it was so good. Fast forward to yesterday- totally different story. First and most egregious was the service. The girl working was INCREDIBLY rude, cold, and obviously hated being there. Her lack of basic engagement really rubbed me the wrong way. She didn't engage at all, no eye contact, and was ridiculously short with me. I'm your basic customer and don't expect much- but what I do expect is basic polite interaction. I hasn't even tasted the food yet and knew I'd never be back. Now, the food: very average. More fillers/mixers, less fish. Rice was so hot that the fish on top of it got warm. Also (and very strange), they had spam musubi on the menu and when I asked for it was very harshly told that they don't sell it. Pretty confusing but the delivery was as if I was hallucinating and ridiculous for asking for something that was smack dab center on the menu. Very unfortunate experience all around. read more

This place is bright and clean. There were many street parking in front of the store. I only eat a few topping but because they only let you order from machine so you can only add once. I picked 2 proteins, need to add extra $1 for salmon! (So extra $2 for 2 scoops) The third scoop of salmon is $3 per scoop. It's still a bit small but I like the kale noodles. read more

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I loved all the food and tasted really good Service was unbelievable I recommend coming back and I will be coming back all the time

Very much the standard of the new assembly line poke craze. You will get a ton of options for protein and toppings, most of which will not cost extra, as well as choice of size and bowl or burrito. I and everyone who I've been with have enjoyed it a lot, so it's a pretty reasonable price for the quality and cost of ingredients. Still not as cheap as other assembly line takeout places of course. read more

Pokeworks - Poke Bowl - Large (3 Proteins) - Poke Near Me - Somerville, Massachusetts

I've gone to Pokeworks in Providence a MILLION times as well as the one in Burlington Vermont. Never an issue. Today I went to this location at 1:30pm on April 19th and I had the rudest girl ever. the place was disgusting. and they "ran out" of EVERY TOPPING. but I was told I had to pay full price for my bowl. i'll add a picture below as to what apparently $15 gets you here. i'm disgusted and I hope this girl gets relocated or talked too. three people behind me in line left after seeing how she made my bowl. THROWING everything around and was just plain awful. i'm so upset, this was going to be my new location because i'm in Arlington a ton now. Just sad. this place needs a DEEP cleaning ASAP. read more

Pokeworks - disgusting. $15? for this? - Poke Near Me - Somerville, Massachusetts

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I agree with the others who talk about how this place was great when it opened and now it's THE WORST. Like the others, my delivery order was so messed up that HALF of what I requested was missing and when I called, they said they were out of those items. No indication whatsoever on the site, and when I complained about having a bland, tasteless bowl that I paid far too much for, they told me that they would refund my money, but they NEVER did. F this place and the people who work there. To be clear, I'm referring to the Davis Square location. read more

This place used to be great, but the service has gotten bad and the ingredients are hit or miss. Most recently the mango wasn't ripe and my serving of masago was microscopic. I don't know how you get an online order wrong but they've managed several times, the last time mixing up one bowl's base with the other one's toppings. Needless to say that a huge allergy risk. Also they left a side off the order even though it was printed on the receipt, though they comped us for it when we called. You can't swing a cat without hitting a poke place nowadays, so I doubt we'll give them another chance. read more

I was excited to try Pokeworks in Somerville because I loved the food when I ate in Austin but this place was a bit disappointing. Service is quick and there was no line when I went during lunch. The place is clean and spacious. The issue lies completely in the food. I tried each component of my meal piece by piece before mixing it. The crunchy wonton crisps and onion crisps tasted very stale and old. There was no satisfying crunch with it. The surimi salad also tasted weird dry and I couldn't taste the mayo. The rice was steaming hot out of the cooker which is not what I'm used to. I'm used to the rice being a bit cooler but it's whatever. Fish was okay. Vegetables and fruit didn't taste as fresh as I wanted and were a bit hard. Maybe I got a bad batch of ingredients but the place opens at 11 and I came in at 12 so it should be fresher. Since poke is a conglomeration of simple ingredients, when the ingredients aren't high quality, it's very noticeable and makes the meal underwhelming. There are much better poke places nearby which hurts me to say since I loved pokeworks so much back in Texas :( read more

Pokeworks - Poke Near Me - Somerville, Massachusetts

There two very kind workers customer service was beyond amazing!! And the food was delicious, definitely will be back again!!

I have a passion for Pokeworks! Why? Let me count it out for you. 1. LOCATION! I live in Davis. And don't have a car. So when I get off the T/bus and want a healthier option that will fill me fast, Pokeworks is there. 2. SPEED! Even if there's a line, you can walk through the door and out again with a bowl of fishy goodness in your hands in under 15 minutes. 3. TASTE! The fish is so fresh, and you can pick the sauce that it's tossed in before it's added to your bowl. The toppings are varied and very well prepared. All of the flavors and textures mix together LIKE WOAH. 3. STYLE! You can order from the menu or customize your bowl with a base, 2 proteins, as AS MANY TOPPINGS AS YOU WANT. A few like the avocado have an extra cost, but there are so many other options that come FO FREE that it's just fine. I like to do half salad/half brown rice as my base to lighten it up a bit, sushi grade salmon and tuna (with light spicy ginger sauce) as my proteins, and then GO TO TOWN with the dried seaweed, crabmeat salad, masago, seaweed salad, and even crunchy toppings like the lovely lotus chips (add one in for the pic, even if you don't want to eat it -- trust me!). 4. AFFORDABLE! A regular bowl comes out to around $11, which I think is very reasonable considering the quality, quantity, and variety of all you can add to your bowl as well as the speedy and attentive service. I can usually make one bowl into two meals, so in this case it's especially a steal! If you plan on coming often, make sure to get a regards punch card because with every 12 bowls purchased, you get a free regular poke! And with that, Pokeworks has poked it's way into my heart. read more

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I do enjoy the food here. Fish is fresh, the pre-selected combinations satisfy (Hawaiian Classic, yo), and the price is very reasonable. But the space itself, and staff attitude, is a bit off-putting. One visit, I was ushered out the door thirty minutes before the listed closing time because the staff wanted to begin cleaning a disaster of a dining area (neglected, sticky tables; napkins and empty containers everywhere). Second visit, my buddy's order - the Spicy Hawaiian, I believe - was nothing like its listing on the menu, and when he pointed this out, the cashier said, "Oh, sorry" without any recourse or offer to remake. It was weird. This is one of their signature dishes, and it was made completely wrong. Friend is the most laid-back dude, so he just went with it, but c'mon, own up and start anew. Solid poke. The location could use a few upgrades. read more

It was a warm and rainy night. Thought a poke bowl would be nice for dinner on a warm, humid, and rainy evening. My girlfriend and I came near closing and we're able to build our customized poke bowls. It was pretty standard for pike place and hits the spot if you have a craving for it. Service was ok, just seemed like they were ready to leave which is understandable since it was towards the end of the night. The ambiance is clean and plenty of tables if you wanted to eat there, but we took ours Togo and eat at home. read more

Took the plunge and came out here (with the help of some good 'ol peer pressure from friends) for Sunday lunch. Davis square can be a hassle when it comes to parking. No other option aside from cruising around in a circle until someone leaves (or do what I did and camp the parking lot for people returning from their errands). The interior is very spacious and clean and the tables are nice and wide (though there aren't as many chairs for seating as you would think with all this space). I opted for the Hawaiian classic poke burrito and found it quite tasty. The combination of flavors worked well for me (very fresh!) and did not leave me feeling heavy at all. Do note that if you come here, do so at off-peak hours as there's usually only a couple people handling orders at a time and if a lot of people want to customize it can really bog down the line! read more

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Poke doesn't get better than this! This was our last meal of a vacation in Boston and it was fresh af and made my Poke dreams come true. This is a fast casual spot right in Davis Square and there are tons of options for even the pickiest of poke fans. There are pre-set items on the menu, but you can also make your own! The guy behind the counter recommended making your own Poke bowl for the best experience. So, I listened and began my journey to fresh fish wonder. The large bowl affords you 3 proteins, so I did a mix of tuna and spicy salmon. On to the toppings. Woah are there toppings. Wakame, Edamame, Mango, Tobiko, all sorts of glorious mix and match items. Then come the sauces - there's a plethora of those, too! There's even a crunch bar for added flavor. The large poke bowl is large enough for two people to share for lunch. Or for one person to have leftovers later! You can also order pick up via the Yelp App which is perfect for a busy day! read more

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Didn't get what I asked for in the bowl, missing 2 ingredients. Also, no mention that the "house" flavoring comes directly from Beelzebub's behind. My mucous membranes have dissolved. read more

Service was friendly and alright. However , bowl's salmon sashimi had a bit of tough pieces in it? Unsure if it was salmon skin... the bowl overall was good but was concerned about the salmon. Had a mixed bowl with salmon and ahi tuna, edamame, cucumber, nori, some good sauces and a few other small toppings! read more

Pokeworks - Poke Near Me - Somerville, Massachusetts

Forgets half of my order and when I went to call to ask if they forgot no one picks up the phone, an hour before closing, shitty food, will not come back and I hope they get better staff members read more

Pretty good, but kind of pricey for the final product ($14 per bowl). Pokeworks is like any other bowl chain - pick your choice of base, protein and toppings as you make your way down the line. First guy was not having a good day and just kind threw everything together, the second guy who actually packaged my bowl was much nicer and in a much better mood. Overall tasted good and I'd come back, just be careful with the add-ons, it can get real expensive real fast. read more

I have a love/hate relationship with pokeworks. Love that they are here. Love ALL the options they offer. Love that they even offer online ordering for 'supposedly' easy/fast pickup. Before the online ordering: They are far from me but I am willing to travel through 30-40 minutes of traffic to get there and another 10+ minutes to find parking, just to wait an extra 30 minutes to wait in line to order food. TRUE STORY. The hate part is the obnoxious line and the customer service I experienced. I'm use to the ordering as you go chipotle line. But the wait time here is horrendous. I really thought the 30 min wait was just because it's new. Cuz that's what usually happens at new places. But it's really because of them. At Chipotle you don't have to wait that long and it's the same type of system. Picking which bowl I want and which sauce I want is fast and easy. But the toppings bar is so huge. There are endless amounts of options which is awesome. But they should have two people working it, at least right now when they are still fairly new and not everyone knows what toppings they offer. It would definitely make the line so much faster. After online ordering: As a mom with a toddler and a newborn, I don't have anymore time waiting in this line. Any mom knows that a waiting kid is a ticking time bomb. I was so happy to order/pay online and it should be east right? No. I went to the front of the cash register to pick up my food and I was fine waiting in line behind another lady who was paying for her food. After the customer paid for her food, the employee just walked away. I stood there like an idiot. I see my food in the back counter, can I please just grab it?!? Then another employee who was helping the man BEHIND ME told me to step aside so she could charge this guy out. The point of ordering online should be fast and easy. It should be a grab and go. But I still had to wait. It is a bit frustrating because two employees are ignoring me. Like what am I suppose to do. Where am I suppose to go. Even my husband who was double parking outside asked me 'what took so long?' Me: I don't know. Please pokeworks I hope your customer service improves! read more

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Food was good as well as the service . Got my food quick it's usually the same thing I order when I go there id recommend . read more

Pokeworks - Poke Near Me - Somerville, Massachusetts

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My family moved to the area not long ago and recently ate dinner with my family at this location, and I was totally impressed! The service was amazing, the food was super fresh, and the place was clean and well stocked. I got the spicy ahi bowl and my husband got the volcano bowl, and we were both extremely satisfied and we can't wait to go back! read more

Food was awesome as and the young man that made was pretty entertaining... definitely one of my new favorite spots for a quick lunch read more

Pokeworks - Poke Near Me - Somerville, Massachusetts

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Just go to Waikiki right around the block guys. No AC in a pole place with open windows??? The smog? Flies? With raw fish out in the open??? Not to mention the poor service and limited options?? The fish doesn't seem fresh when I ate it. Risked my life for parasites and food poisoning seriously just go to Waikiki pike for better fish, better service, better drinks, and closed area with air conditioning read more

I've generally had good experiences with this Pokeworks location, but my last visit left much to be desired. I placed a mobile order through their app for the first time, a feature that was just recently added for the Boston area locations. I was thinking placing a mobile order would save time as it typically does at most places, but in this case I would have been better off just ordering there. My order was estimated to be ready in 20 minutes but took half an hour. To be fair, they happened to have a lot of orders from DoorDash, Uber Eats, etc. when I went in and they may still be figuring out how the mobile ordering system works. I wouldn't have minded the wait so much if I enjoyed my meal, but sadly I did not. I ordered the new Spicy Sichuan bowl and somehow they forgot the sauce. The fish didn't seem to be the freshest that day either. I will say that this location is clean and has much more seating space than the Harvard Square one. I'm willing to give Pokeworks another chance next time I'm in Davis Square, but I think I'll order in person since that seems to go better. read more

After being introduced to poke at Myers+Chang, I've realized how good it really is. I've had a great experience at another poke-themed place, here though... eh, no so much. Before you loathe me for the review: I will return at some point, and update if I have a better experience. I play fair. Not even wanting to realize I could make my own bowl (this is what will bring me back) I decided to order a regular sized Hawaiian Classic. My two biggest problems with the dish come down to the rice. First, the rice was warm. This is great in some cases, but when you are mixing it with raw fish and other fresh ingredients, you end up the whole bowl being warmed, including ingredients that do best without any heat... just imagine sushi made with warm rice. Secondly, I felt the amount of rice through off the balance. While the amount of all other ingredients to themselves was fine, the amount of them relative to rice was off. I will say as well that an extra scoop of fish would be nice, but I realize two is the standard. The service was nice, and the location was clean. read more