I ordered lunch from here during the work week via a catering service, so I can't speak on the ambiance or staff. However, I can comment on the food, which was delicious! I built my own rice bowl. The ingredients tasted fresh and were flavorful. The portion was just right. Prices are fair. Would highly recommend! read more

Bon Me - Fresh Pond - rice bowl - Food Trucks Near Me - Cambridge, Massachusetts

Food was great. Got the namesake which had plenty of pickled vegetables and plenty of that pork. Warm sandwich and very juice from the pickled vegetables and meat. Served on a big baguette which will full you up. Well presented. read more

Bon Me - Fresh Pond - Bon the namesake - Food Trucks Near Me - Cambridge, Massachusetts

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Came here on a super hot day and the giant AC machine threw me off at first but I really appreciated the effort they put into keeping the area cool (and it worked!!). I really enjoyed my sandwich (I think I got the one with chicken karaage?) and the basil lemonade had a veryy strong basil taste to it too! The cashier and cooks were very friendly as well. read more

Bon Me - Fresh Pond - Food Trucks Near Me - Cambridge, Massachusetts

So, the chicken pho itself was really good. There was plenty of chopped chicken provided and noodles and pho. No toppings like basil and scallions etc on the side like normal pho usually has, but it was still tasty. The issue I had with this meal was how it was packed for take out. The chicken and noodles were given in a plastic take out black bowl container. And the piping hot pho was in another different clear container. I feel like I got cancer from this meal since the pho was so hot in a plastic container and got poured into another plastic container containing the noodles. Bon Me use to give brown maybe compostable bowls for their take out meals and that would have been much appreciated in this situation. I feel like the quality at Bon Me has gone down over the years unfortunately. read more

Bon Me - Fresh Pond - ali's chicken pho - Food Trucks Near Me - Cambridge, Massachusetts

I really enjoyed the food here. The staff was very busy with online orders but got us our food pretty quickly. The bowl was delicious and the lemonade was really good. I would definitely go back. The restaurant was pretty small but I didn't have a hard time finding a spot to sit. read more

Bon Me - Fresh Pond - crispy ginger-chicken bowl (bottom) and k-town throwdown (top) - Food Trucks Near Me - Cambridge, Massachusetts

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Food is low quality and low amount for the price. They make you order on a tablet. There was not enough curry on the rice. At least it tasted good. read more

Can't speak to the dine-in experience, but I have consistently ordered the same sandwich from Bon Me (korean chicken) over the past few months, and it is always delicious. Perfect lunch or dinner for those who like a banh mi style sandwich but maybe don't eat or like pork. It's spicy but not inedibly so, and it's very fairly priced for the size. Will continue to purchase this gem of a menu item from this restaurant! read more

Now on my top places to get pho or ramen. Excited to go back and try more items. I ordered pho and my partner ordered ramen. While I didn't try hers, it smelled fantastic. I think I'll try the veggie ramen next time! read more

First time ordering from here. I ordered the namesake Banh Mi online and it was ready even before my estimated pick up time. It was a great sandwich, loved the veggies, sauce, and the toasted bun, it really hit the spot. Would definitely return to try again! read more

Updating my previous review. I had said I haven't found anything truly craveable here but have found myself going back again and again for the gojuchang chicken over brown rice with soy drizzle; the slight spiciness of the chicken is tempered by the rice and refreshing salad, and complemented by the sweet tang of the pickled carrots. My daughter loves the soba noodle salad version of this. A new discovery is the kimchi fried rice- I got it with chicken, and it was really quite good; just wish it had more veggies (and less oil, although I'm sure that's what added to the flavor!) I must commend the staff at the Fresh Pond location - they are always very pleasant and accommodating. read more

I have missed the food trucks since I moved so lots of new stuff on the menu to me. Back in the food truck days, my all time favorite would be *the J.P* which is a tofu banh me sandwich with perfect amount of spiciness and pickled radishes. This time I tried something new and it didn't fail! *The Wrap Scallion* is a creative miso pork sandwich wrapped in fried scallion pancake and stuffed with pickled veggies. It's a little messy to eat but the flavor is great!! *The Korean Style (ale)* is toasted baguette stuffed with bbq chicken and sauce. It's good to try but not as good as the Wrap Scallion. I prefer my old plain JP. *Lemongrass Chicken* Meh, nothing too special. It's in big portion and it's fried chicken, if that's all you care :) I love coming back to this little nook to try new dishes, always a fan of creative Asian inspired cuisine. Highly recommend if you happen to be in the hood! read more

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Quick, spicy and delicious! I got delivery via GrubHub. There were a bunch of orders and the staff was nice enough to label and number the food to match with the receipt. If you're looking for some oomph in your food, definitely get the Gochujang chicken. I got the soba noodle bowl and the serving size was very filling. I also got a Thai basil lemonade which was very refreshing. I'll definitely be back to try their more famous sandwiches. read more

Bon Me - Fresh Pond - Noodle Salad with soba noodles and gochujang chicken and Thai Basil Limeade - Food Trucks Near Me - Cambridge, Massachusetts

Visited on a Sunday evening before 6:30 and ordered on the screens. The two groups who came in behind us got their food before us. When I approached the staff to inquire they told me they just needed a moment, but then two more parties behind us got their food before us. They seemed overwhelmed with to-go and Uber Eats orders. It ended up taking well over thirty minutes for our counter-service food to be ready. We had to speed eat in under five minutes to not miss our movie time. As for the food, the Chicken Kaarage was terrible -- dry and inedible. The Bahn Mi was poor. The fried rice was pretty good. Pretty terrible experience overall. read more

Ordered the kimchi ramen and was pretty good. Also tried the boba which was eh but I didn't expect too much from the boba, tasted basically like sugary water. I would get the kimchi ramen again, and probably a drink from the CVS next door. read more

Went back several times and they have all been great. Their pulled pork sandwich is LOADED with meat-- something that my hubby and son loves. read more

This was serviceable, but can't claim points for flavor, value, or authenticity. read more

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The quality of the food was very poor. Portions were small, and food tasted completely stale. Scallion pancake, $7.25, had just a few small pieces of the pancake, quite dry and tasteless, clearly old. Not much scallion could be detected. Karaage chicken pieces ($8.75) tasted very old and stale, I had to throw them away. A really bad experience. read more

I've seen Bon Me's food truck all over Boston but never had a chance to try it out until now. I decided to stop by this location which happened to be in this chaotic mini plaza on Alewife Parkway. Inside Bon Me was less chaotic and quiet, which I appreciated at the time. It's clean, the decors is very simplistic and it seems like a chill little spot to meet up with friends for a quick meal. White Rice Bowl w/ Miso-Braised Pulled Pork & Vietnamese Vinaigrette- The pork is very tender. I like that they kept it more traditional by adding pickled daikon, carrots with cilantro and onions as toppings. You can't really taste the vinaigrette but it was still pretty good. Soba w/ Chinese BBQ Pork & Spicy Peanut Sauce- Oh no-no-no. My sister who typically can eat spicy food was in tears eating this. I made the mistake of trying it out for myself and I was in tears! We both lost our taste buds after so we had no idea what anything in this bowl tasted like. Thai Basil Limeade- I figured my sister would love any face puckering drinks so I got her this. It's actually really refreshing. Milk Bubble Tea- Not bad. I like the black tea flavor. Overall Service: Ehhhhh. The guy behind the counter was very quiet. I asked for a recommendation and barely got one so I randomly went with these combinations. Not entirely bad but not great either. read more

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This review is based on having the banh mi and the noodle salad. The banh mi is much improved compared to banh mis I've had from this location and their other locations in the past. The pork pate is either a new addition to it or it has a more prominent taste than it has in the past. I would give them 5 stars based on the banh mi alone. The noodle salad is also excellent for the most part. However there's one little problem that prevents me from giving them 5 stars. The spicy peanut sauce/dressing is disappointing and there wasn't enough of it. I don't mind a little heat, but they focus on heat more than flavor. It'd be better if they made more of a traditional peanut sauce which is better balanced between sweet and heat and all sorts of flavors. The dressing was barely there and then it was gone and I had to supplement it with some salad dressing that I had that didn't really match the salad I ordered. It's the little details like that that often matter most. They should be more attentive to that. read more

I'm not a huge fan of their food. My bf used to like it (the bahn mi). The boba is okay. One time this girl was saying this wasn't Viet iced coffee and the guy was saying it was. The poor girl was Vietnamese and this food is clearly not authentic. read more

Bon Me - Fresh Pond - Food Trucks Near Me - Cambridge, Massachusetts

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Honored to pen the first review for Bon Me's newest brick and mortar. Hooray! That miso-braised pulled pork you know and love, drenched in a delightful toasted sesame dressing, is served in bulk for $8, and the smokey tea egg nestles itself in the eco box for $2.50 more. Sandwiches, noodle salads (go soba or go home) and more usual suspects grace the familiar menu, and exclusive to this location (?) is a "$5 after 5p" special: some limited avail foodstuffs on the low for the dinner crowd. And there is a dinner crowd - this Bon Me stays open til 8p every night. Minor dings for early closing antics (7:40p already saw a mop on the dining floor), and slightly low temp on hot items (perhaps related to aforementioned GTFOQ side work?); bonus love for the surplus of protein in the box. Jam! Live long and prosper, Fresh Pon Me. read more

Bon Me - Fresh Pond - Food Trucks Near Me - Cambridge, Massachusetts

I freaking love Bon me. At this point, it's pretty much a Boston institution. From its humble food truck beginnings, to an entire fleet, to the now numerous brick and mortars, this being the latest. What's not to love?! Fresh food, creative menu, fast casual dining. Let's not forget the always refreshing drinks like basil lemonade. There's ramen, salsas, bowls and sandwiches to choose from. I would describe Bon me as modern Vietnamese, or Asian flare. When you are doing things like lemongrass fried chicken and serving them in a Bon mi sandwich, you are definitely winning in life. The one negative would be the lack of sides, with only a couple of options to choose from. Thank God the sandwich is about the size of my infant son, perfectly filling! (The sandwich, not the baby). read more

Bon Me - Fresh Pond - Lemongrass Fried chicken sandwich from heaven - Food Trucks Near Me - Cambridge, Massachusetts

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In terms of taste, this is hands down the best Bon Me location. I live in the South End, so there are 5 Bon Me's closer to me, but I will always go out of my way to order takeout/delivery from the Fresh Pond location. They never forget the add on's to my sandwich, the bread is always perfectly toasted, and the tofu is spiced to perfection. I don't know if they just hire all the best people here or what, but it's such a noticeable difference! read more

I love Bon Me sandwiches, they don't have the variety that I remember from the food trucks in Boston's sea port, but still taste great. I really like their fries too, though they're heavy, the spice on them gives them a fantastic flavor -- although they are really expensive for the amount that you get. So far I've only gotten delivery from this location, and only had a problem one time where they kept pushing my order and I just cancelled, but not surprised to be honest since I'm sure Grubhub orders don't get priority. read more

Very very disappointed on the service. After the order was placed a guy told me they have no brown rice. Firstly, if you don't have any why not remove it from your menu? He said to replace it with Quinoa and charged $1 more for it. Really??? You providing me inconvenience and on top of that you would want to run my card again for a $. I mean its not a big deal but its about customer service and accommodating your clients at best when your menu is at fault. Ok finally they charged me a $ but here is the fun part. When i got back to my work with my box they had brown rice instead of Quinoa. I am Like what????? I have attached a pic too. I don't think i am coming back here where you are not appreciated and been over charged! Advice: Bon Me management you better fix your staff before you start losing more customers! read more

Bon Me - Fresh Pond - Food Trucks Near Me - Cambridge, Massachusetts

I've been to this Bon Me a number of times since moving to the area a little over a year ago for work. It's been a staple for a quick, healthy, and delicious lunch that is conveniently just across the street. Location: Inside is always clean despite the lunch time rush. They have multiple ways to order - self order through a tablet, online, or through a cashier. It's an easy process with either option you pick. Staff does a great job getting the orders out on a timely manner. Food: My go to is the Soba Noodle Bowl with Gochujang Chicken and Spicy Peanut sauce. I like the contrast between the refreshing cold noodles and the spicy chicken. The pickled carrots and herbs on the side help tie everything together nicely. This does have some heat so be wary if you aren't the spicy type! This place isn't known for their Vietnamese food - but they do a good job with their own interpretation and flare. I'll be coming back for sure. read more

Bon Me - Fresh Pond - Soba Noodles with Gochujang Chicken and Peanut Sauce - Food Trucks Near Me - Cambridge, Massachusetts

Came here for dinner. Ramen texture and egg was on point! Favor of broth was decent. Kimchi was a topping not part of broth. It's pricey for the portion. Came with the free bubble coupon with yelp check in but was told it expired even through it did not indicate so on app. read more

Bon Me - Fresh Pond - kimchi ramen - Food Trucks Near Me - Cambridge, Massachusetts

Everything at Bon Me is amazing, but the unsung hero is the miso glazed pork fried rice! I've NEVER had such amazing fried rice in my life!

I will have to return to this location and try something else, but my visit recently was not great. Ordering and service was fine, but the food was not. I got an order of the lemongrass fried chicken, and the pieces of chicken were TINY (most similar in size to a grape tomato) and not flavorful. They were crispy, yes, but SO dry inside. I was not too thrilled. I ate less than half of the order and decided I was done. Seems like maybe they made my order out of whatever was left at the bottom of the bag of frozen fried pieces? Not sure, but it wasn't good. read more

I finally tried this place, and wasn't impressed. Food is sort of blunt but good. I had the brown rice bowl - it is ok, but without any additional ingredients, it didn't taste as anything. What bothered me in this place, is how dirty it is. The kitchen floor, right behind the counter, is full of discarded food and dirt - I could see it as a customer. I am not inspired to go back. Too bad, since it seemed to be a healthy alternative to fast food... read more

Bon Me - Fresh Pond - Simple brown rice bowl - Food Trucks Near Me - Cambridge, Massachusetts

Bon Me make great sandwiches. The pork with boiled egg is outstanding. I make it a point to stop by on the way to the airport at least twice a month. The ordering by app is still a little shaky but the staff will make it right when you pick up. read more

I went to watch a Movie at AMC Fresh Pond location and came here for dinner. Value: 6/10, Food 6/10, Ambiance 7/10, Authenticity 5/10. Overall- slightly better than the food truck. I have tried Bon Me's food truck in Boston got one of their "Bon Me" sandwiches and was really not impressed. But I think this physically location is better than the truck. I got the Miso Kimchi Ramen and asked for extra noodles because I knew the serving size would be a bit small for me. The taste surprised me and was not bad. The price however, with extra noodles, came out to be around $20+ which is way too much for ramen at a food truck restaurant. My friends got the namesake bon me but it seemed they did not get enough food or it was not very satisfying for the price they paid. My recommendation to the restaurant would to be give bigger serving sizes to customers or reduce your prices. read more

I love the food here, but I've decided not to eat here anymore. I drive to work so when I want to place an order I need to do it by telephone and not online. Inevitably, whenever I call I need to call back 8 to 10 times before anybody answers the phone. I know the restaurant world is moving to online ordering, but sometimes customers need to order by phone. Additionally, they've made mistakes on my orders a few times and have been unapologetic about the mistakes and uninterested in crediting me. It sounds petty, even to me, but for the prices that we are paying for food these days we should be able to get excellent service and bon me just as it doing it. read more

I ordered the wrong sandwich (meaty, not vegetarian) by mistake and was told...there was absolutely no way I could get another. I had just come from visiting my mother in a nearby rehabilitative care center: she had a weeklong hospital stay beforehand. I had a meeting with her care team about the many resources that needed to be in place before she could go home. I was distracted and dehydrated and no one at the front counter really was up for taking my order, so I used the iPad in front and ordered the wrong thing by mistake. I tipped well (in retrospect a huge mistake) too. I just left the sandwich I couldn't eat there and vowed NEVER AGAIN to get anything at Bon Me, after years of supporting them. Also? You will get a better banh mi pretty much anyplace where the name is spelled correctly, often cheaper too. Go to those places instead, which also have better staff and management. read more

Super disappointed! Wishing there were negative starts. The restaurant messed up our order and gave the food to another customer, and that guy took the food back to his table and touched them. Later, the restaurant realized it, they asked that customer to return and gave the returned food to us. No apologies, no refund, or no new order, the staff forced us to take the food that was returned by someone. We paid $32.25 but never got our food. It's never acceptable to eat the food that was returned by others due to the restaurant messed up the order!! This customer service is not acceptable either! Isn't a restaurant's responsibility to serve a new order or refund when the staff messed up the order? read more

Wish there were negative stars. Delivery is awful but customer service from management is worse

Hit or miss. I think this place suffers from being an awesome small business that grew popular/larger and the quality has suffered because of it. It's essentially a chipotle quality bon me spot. If you get fresh food it does the job, otherwise it will leave much to be desired. read more

Great healthy food, taste great. But sometimes when you order online it takes too long. But still great place.

Good fresh ingredients, friendly staff, easy to order at location kiosk. Consistent good quality.

For quick, flavorful and reasonably priced food this is a wonderul place. I usually go to this location and the one on Stuart St in Back Bay (next to John Hancock tower). Whether you want their namesake sandwich which is so loaded with flavor - or a bowl of exotic soup with rice or noodles - or a salad there is always something that I get and love. It's quick and very satisfying. Go try it out. You will be pleasantly surprised. read more