They were easy to work with and very effective. The price is…read morevery reasonable too. I would recommend to use them.

Great service! Blake came out to help with our mice problem. We started with some traps to see if…read morethat would resolve the issue. Sadly, it did not. We had to do more. We called Blake out again to which he set more traps, identified entry points around the outside of the house, and sealed everything up. He was kind, polite, and very knowledgeable. He showed us what he was doing and why. I personally love when I learn the "why". After sealing up the house, he came back 2 weeks later to check on the traps and see how things were going. Their service comes with a solid warranty and any new critters we encounter, just give them a call and they'll come out to check, diagnose, and fix. It's not the cheapest to get your house sealed up, but worth it with the extra home visits and warranty. Highly recommend!

Good response. On time. Job well done. And a good value…read more Price included two trips. Friendly. Knowledgeable knew what he was talking about.

Grizz responded immediately and gave me an actual price quote for handling 2 in ground wasp nests…read more They were able to send a technician the next day to address the matter and I haven't seen a wasp in either area. The technician was professional, courteous and got right down to business. Excellent service and reasonable pricing! They also didn't try to pressure me to sign up for monthly treatments or a whole property inspection, etc. I highly recommend them!

I hired Dan to treat a major mole infestation. This would be a multi-visit job and was paid in…read morefull. He baited on 4/8 and squished the trails down on 4/25. On 4/26, he said he'd be back in "a day or two" to bait again. He has not been back. I've reached out numerous times and finally received a reply on 5/23 saying, "I'm planning and hoping I'll be out tomorrow. If not definitely this weekend." He did not come out. I requested he complete the job or issue a partial refund. He is not responding to my texts or emails.

Dan is fantastic! Replied quickly on a Saturday & came out on Monday. Is super knowledgeable &…read morefriendly. Knew exactly how to get the bee job done & also sprayed perimeter of house. He plans to return to prevent bees from returning & I plan to have him spray inside/outside again in early Spring. I texted him with a question on a Saturday & he replied quickly. Hire him, he's awesome !!

I saw a raccoon climb my house to my roof. I thought it was on the roof and going up and down but…read morewhen Lookout came to investigate I was told the raccoon had ate it's way into a chimney vent and was occupying the crawl space. And so began the work to get it out. A trap was set on a Thursday morning and by Monday morning the raccoon was trapped. Every morning someone came out to look at the trap to see if anything had been trapped. After the raccoon was trapped, another trap was placed to stay up there for a few days to make sure there is only one. Thanks Harries! Before he began anything he explained the process and answered all my questions.

Hire this guy for anything that you have! Trustworthy, professional, prompt and relentless!…read more Harrie is you guy. The others that pop up on Yelp are not reliable. Don't hesitate, call Lookout!

I had a huge hornets nest on a tree. Called Mike at Southwest Exterminator. They showed up the…read morenext morning at 7AM, right on schedule. The nest was down and gone in 3 minutes! I watched from the safety of the house!

Solved the problem. Very happy with their service and I would recommend .yellow jackets are GONE !read more

Awful. I used them for a few years and I totally regret it! They came every month to spray and I…read morewas always told that he didn't see any "activity" and that everything looked good. However, I was vacuuming webs daily- so I knew that wasn't true. $100 a month for someone to lie to my face and not take care of the issue. He was in and out. I would definitely NOT RECOMMEND this company to anyone.

Orkin deserves all the stars! From my first call to the technician arriving at my house, the entire…read moreprocess was smooth, reassuring, and extremely professional. The technician took the time to show me exactly where the issue was coming from, added protective mesh to block the entry point, and explained everything in a way that made me feel confident and safe. What stood out the most was how kind and patient they were. They didn't rush through the appointment and made sure every concern I had was addressed. As a homeowner, that means everything! If you want a pest control company that is thorough, honest, and genuinely cares about helping you, Orkin is the way to go. I'm so grateful for their help and definitely recommend them!

I highly recommend this company. Gary was both thorough and thoughtful. He was knowledgeable about…read morepests and termites and was very honest with us. And their prices were better than other companies I called. Honestly, look no further.

We have had Rose service our restaurant for years now. They have been responsive and fairly priced…read more Our only complaint is that service people have not been consistent long term, but we understand staffing issues and finding long-term dependable good workers is difficult. Recently we had a new service person come, Dietrich, who was excellent compared to the previous guy. Dietrich was very thorough, checked every thing, every trap, sprayed everywhere, and took photos. He was there a decent amount of time to do it right. Some of the others had just gone through the restaurant quickly just hitting here and there. Hopefully, we can have hime service us long term or if we have to have a replacement, they are also just as thorough.

These guys are great. Quick to respond and pick up the phone, super knowledgeable and patient with…read morequestions. When they arrive, they're swift, professional, and efficient - no BS and get the job done well. They helped us with yellow jackets and cluster flies. Definitely our go-to.

I used frontline pest control in the spring for my vehicle- I was called back right away, they…read moreanswered all my questions, came the next day for treatment, and one treatment was enough. Definitely recommend.

Orkin is NOT it. Absolute scam with no regard for customer care and concern. I hired Orkin to do an…read moreinspection, they immediately sign you up for a monthly subscription with an initiation fee. As long as they send someone to your house, they don't actually care if the pest problem is fixed...you will be billed regardless of the outcome of the services they provide. They will also send an inspector out who will likely put a 4-5 figure quote in front of you as another money grab attempt. I've seen much better customer service and resolution of pest problems with Terminix in the Chicago area. I warn you...I DO NOT recommend using this company and urge you not to pay the initiation fee as they will not refund it even if their team does not control or fix your pest issue.

Very Poor Customer Service there a note stating do not service my house if no one is home they keep…read morehaving these different people come and service my front porch and billing me for full service. I have when back and forward with them every 2 Months for 2 years straight this a Scam of a company I been with them for over 10 years and the service is terrible now

Prompt response and was up front with pricing Chris came…read moreout same day-and on time He did a thorough check of my home and explained what needed to be done. They include call backs if needed in their pricing. Feeling confident with the outcome.

I contacted this company for extermination services for a building I manage. After receiving an…read moreinitial message describing their service and guarantee, I was told they "don't service my area" because they "don't want their technicians to get carjacked." Their website clearly states they service the Chicago area. This type of statement is discriminatory, offensive, and unprofessional. It's disappointing to see a company make assumptions based on location rather than provide fair, respectful service. I've attached screenshots for reference so others can make informed decisions.