Main reason for shopping there is their meat department. I…read morehave been there twice in 2 weeks and both times not one of their staff wore a mask!! Very few of their customers wore them either! I doubt if I will be shopping there in the future. Very Disappointed...

they have amazing meats.. everything is always fresh .. the store is always clean and people are…read moresuper polite and helpful..

We supported a different farm for our bulk grass-fed beef for many years but decided to switch to…read moreKalon Farms last summer because they were closer to us and because the other farm, while having fantastic quality meat, weren't the best at butchering. We tried Kalon beef a number of times by buying from their storefront but finally decided to buy half a cow. It took a couple months to finish off the previous cow we'd purchased before getting to the Kalon cow but immediately knew something was wrong as soon as we tried our first steak. There was a subtle "off" taste to it. Over the next month or so, we tried multiple different cuts and all the ones with any fat or marbling had the same issue. The leaner cuts were mostly okay. I reached out to Kalon using the form on their website. No reply. I reached out again via email. No reply. I was very clear that I wasn't expecting a refund or reimbursement of any kind because I knew it had been a few months. I just wanted to inform them and ask if anybody else had reported the same issue. Still nothing back from them. Eventually, a few months later, I remembered that I still hadn't heard anything back so I called and asked to speak to someone in charge. They were super sarcastic on the phone. It started with "Are you sure you bought from us? I don't even recognize your name." It progressed to "Many people complain about the taste because they don't know what real grass-fed beef tastes like; it's not like store-bought meat." It ended with "We had another complaint a few months ago but our owner took the beef home and ate it all and it was fine." I went there three days ago to drop off the over 240lbs of what remained. Around 80lbs of assorted steaks and cuts. Around 20-30lbs of roasts. Around 100lbs of mince. Around 30-40lbs of bones, tallow, organs, etc. I was very polite to the person at the desk (it's not her fault, after all), we were respectful of the space and brought everything back in cooler boxes and placed them neatly inside. I handed them a letter (pic attached) and included my phone number in case the owner wanted to call me back. Still zero response. There are a few other reviews online complaining about the same "off" taste but there's seemingly always some sort of excuse as to why it's the customer's fault or that the customer just doesn't understand what good beef tastes like. I also saw some posts about their farming practices, stating that their animals were feeding on what used to be dump grounds. I didn't see that for myself so I can't comment but it was worth noting that it's being said by more than just a few people. Personally, I've accepted the loss of, literally, thousands of dollars of meat. It would've just been the professional thing to reach out to me at least once to discuss the matter. Instead, I get complete radio silence. I included a pic of the email I'd sent and the letter I left. I also included a comparison pic of Kalon's mince to the mince from my previous farm. Theirs looks extremely pale and anemic in comparison. It also doesn't match what they sell in their storefront. I suspect their storefront gets meat from their healthy cows but bulk orders are not from the same batch but, obviously, that's purely speculation so take it for what it's worth. I have no evidence one way or another but the discrepancy in quality between bulk and storefront is visible/tastable.

I have ordered twice from them. The first order was OK but the second had several thawed meats. I…read morehad to dispose of a couple and the others I cooked right away. When I called they denied this ever happening in the past. I followed up 3x no offer of refund or replacement. I asked for a manger or owner twice but only got a young woman who sounded overwhelmed and was useless. I will never order from them again.

Very kind and high on service! Willing to accommodate the size we need. Can't wait to eat our…read moreturkey they farmed!

We love some of the food at Hagers and have been coming almost daily since April when we moved here…read morefrom Lexington, MA. The service is comically bad with youngish kids at the counter who have not been trained, are slow and not at all welcoming. There are new faces in there every day. My last trip was earlier this week when my order was rung up at $10.51. I rarely use cash but had $11 and asked the young and confused employee if I could take a penny out of the tip jar so I could have 2 quarters change for parking meters. The minute I laid hands on that thing, a blonde haired middle aged woman literally flew out of the back and told me to get my hand out of the tip jar. Kinda chuckled and said Do you think I'm a thief?" Mind you, I am an elderly, completely respectable woman. I told her the girl had given me permission to get a penny ( waited for her to volunteer but she was too clueless). She said she hadn't heard that and to NEVER touch the tip jar. Maybe there has been theft before? But by an older daily customer? I was humiliated and terribly upset, especially as a long line of customers looked on. I am asking for an apology.

Love Hatfield beef!! Fresh meats always!! Mark is friendly…read moreand accommodating. I'm wondering if I can get a fresh turkey for Thanksgiving.

Went for steak tips. Got them home and had to throw away fully 1/3 of them due to obvious smell…read more Very disappointed.

Amazing beef and service . Quality products and best wings in town …read more I highly recommend

This is a GEM of a place. Getting Irish products can be hard... or pricey! This lovely store had…read moreall my favorite products and even chocolate. The owner is so nice and even loaded my groceries into my car. I didn't just buy the Irish products, which were very reasonable, but I got stew meat as well. This shop is a little ride from my house but I will most definitely be back. The service alone is something to come back for.

Bought some of their marinated steak tips yesterday & grilled them today. They were phenomenal!…read more The store is compact & pleasant and the staff is great.

Great staff, terrific product. Worth the price . We have been loyal customers since Covid they were…read moreamazing.

Stopped in this morning with friend, Demanding Dan. This place highly recommended by his friend,…read morewho lives in the area. Large assortment of smoked meats, and assorted condiments. Was looking to buy a kielbasa, but was specifically looking for one stuffed krajana style (Polish for chunky), not ground meat style. They only make the latter. I ended up with frozen packages (frozen, due to the long drive home) of Italian sweet sausage, Italian hot sausage, and bratwurst. Each priced at $10.49 / lb. For me, a bit steep. DD got breakfast sausage. Also, what seemed to be a side of beef. It was very heavy carrying it to my vehicle. He, who wears a Rolex watch (and drives a Lincoln!) also thought the prices were steep. He rated them 3 star, which is to be expected. He has, in fact, earned his reputation as Demanding Dan. If I lived a bit closer, would be interested in trying a few other things. And fresh, not frozen. Update - next day. I had one each of the hot and sweet Italian sausage. Very, very good. Nicely spiced, seems like lower fat content than store-bought. Still pricey, though, and no fennel seeds!?!?

I don't live near this place, but have passed it in my travels for years now. I finally stopped and…read morepicked up a few things. I bought kielbasa and different types of pierogis. We had to freeze them for the trip back to Long Island. Everything we got was delicious. Nothing was overly salty like the store bought stuff. The next time up in Mass. I would like to stop and try different things. The people working there are very nice and accommodating. You will walk out smelling smoked meats for a little while.

Fantastic food great takeout all homemade family style fresh delicious gourmet meals. Full catering…read moremenu with many different options. Great pricing family owned an operator for generations fantastic Farm.

Boy I tell you. What a Find! An actual Diemand in the Rough (pun super intended, but totally over…read moreused, and I don't care) First and foremost, I'm a BBQ reveiwer, this place is traditionally a family turkey farm (pretty sure anyways) and they make the absolute BEST TURKEY AND CHICKEN POT PIES EVER!!!! They also have a bunch of other goodies for sale in their farm store. That being said, BBQ! I very randomly stumbled upon this place while attempting to get lost in the middle of Massachusetts one day. And I stopped in and grabbed a frozen pie to go and heard about this amazing cook out they do every other Monday from like June through August? Maybe September? Gotta check the schedule anyway. So you can go online to their website, click on the Smokehouse Dinners, chose one of their meal plans ( I believe it's Ribs, Chicken, Sausage, .... and one more thing, let me check ... OMG! They changed the Menu!!! Now it's a choice between Ribs, Chicken, BRISKET! OR A TURKEY LEG!?!?! I have To Go BACK NOW!!!) and they come with a cube cut of Awesome homemade corn bread (the ones with the kernels still juicy in the bread!) slice of watermelon, and all you can drink Ice tea and Lemonade, and your choice of 2 sides. Mac and Cheese (good old how grandma use to make it style!) Corn on the cob (oh yes!) I think they had a celery salad and a potato salad maybe? But now they offer roasted butternut squash! I loved my ribs, they weren't as big as I'm use to but they were cooked perfectly. I can tell a lot of love went into the smoking process. My partner had the chicken, it was a 1/2 smoked chicken smoked to perfection as well. So, this place is just a real gem of a place. It's almost like even though you bought a $20 ticket to be there, it feels a hell of a lot more like your friendly neighbors sent you an invitation to their fun backyard BBQ. They had a local string band playing traditional Irish and American tunes. We were all under a canopy tent with picnic tables. We chilled for awhile listening to the music, meeting the locals, watching the sunset over the mountains and all their cows in the fields, just sippin on some cool iced tea and lemonades while they put the finishing touches on the food. I was kinda disappointed they didn't have someone ringing a triangle when the food was ready. And afterwards they had Barts Ice Cream selling small little cups of only 3 of their flavors, I think $4 a cup? It was a very small portion and only 3 flavors, but I guess we were lucky to have even that, It's just one person who has to drag a cart all the way behind the house. You can go inside the farm store and they have some baked goods and some ice cream sandwiches and other yummy things. They brought they're pony or donkey out to say hi to everyone. All their cows came right up to the fence and started eating the piles of corn husks and we got to feed them and pet them too. It was just such a great evening with good people and such a small town welcoming kindness that's getting harder and harder to find now a days. Love the place, love the food, love the people. Awesome!!!

Friendly and helpful staff. A nice assortment of non meat items and essentials. But what you came…read morehere for was the meats, and they've got the good stuff.

Went in yesterday to see if they had hanger steak. While I was waiting, I asked the older man…read morebehind the counter if they carried Irish sausages and laughed and asked if I meant Chinese sausages. My sister thought he made a joke (clearly not a good one), but he asked another person if they sold Chinese sausages. I said I'm looking for Irish sausages. My husband said he bought it there before I couldn't find it, but I ended up seeing in the fridge off to the side of the deli counter. I'm never going there again. Everyone seems friendly, but the comment made me feel very uncomfortable to ever go there again.

Ice cream that's work an hour drive? Well curated…read moreselection of tasty cheeses and accompanying items? Picturesque and well maintained farm full of fat happy Jersey cows? It does get very busy in the summer. And the lines can be long. There are not a ton of flavors and they do run out. Did I mention it's worth driving an hour for? For my money better than even Artheusa (and they are delicious). Make the trip.

Great spot! We arrived after dinner and just a few minutes before they close at 7pm. Ice cream was…read moreexceptional! Super velvety and rich and what they call one scoop is an extremely generous serving and a bit more than I had bargained for after a full meal. Nevertheless, it was so excellent I ate the whole serving! Cool Alpine themed grounds that resemble Germany or Switzerland and the cows are close by on view. Very kind and friendly service, I only wish they were open later because especially once it's lighter later, the 7pm close seemed a bit early. I'll definitely be back to try their cheese and other farm store products. Although we had some time to browse, I couldn't decide what I wanted before they closed at 7. No hardship to return here though: great spot!