this is a horrible rental company that is big corporation and they do not care about their people…read more They have left us with no heat and no water and management switches so much that there's no one to get a hold of and no one to contact. do not rent from these slum landlord!! They try to get over with lots of small fees that aren't listed in lease. They increased rent without anyone knowing. The places aren't safe and living conditions are horrible!

I would select 0 if it was available. I have never had so many broken and dirty things when I have…read moremoved into a new rental. I don't think any cleaned anything after prior tenants moved out. Have been complaining of smell which i think is urine so bought a UV light to confirm. There are stains all over the carpet in the bedroom. Maintenance men were here four out of five days last week.

This company is a piece of trash. Made a phone appointment for monday and the guy never called. I…read morecalled the receptionist and they said they were gonna call me the next day and now its been 3 days and no call

Worst rental experience ever. Literally. If you want to be charged upwards of $2300 for normal wear…read moreand tear, go ahead, but don't say I didn't warn you! We never received a bill but now we're in collections? We had called several times to inquire why they were on our credit report (as in good standing) and were repeatedly told it would "fall off"!And what about the discriminatory and slandering comments their "agent" made about us (we are disabled) in OUR home, on camera, when they didn't even provide the necessary and legal notice to enter? They talked all kinds of crap about us on our cameras to their future renter! We still have the footage!! What a disgusting, unprofessional, and dishonest company!! $191 for burnt out lightbulbs? $600+ for cleaning the home after we left? Wouldn't you have to clean it anyways? Charging pet fees when they were service animals? I'd be embarrassed and ashamed to work for this organization which they call a company! Will be seeking legal representation!! Save yourself the headache and disgust and go with a company that has some integrity!

The team at Venture Management is wonderful! Very responsive to my inquiries and professional in…read moreevery interaction. Highly recommend.

Do not touch this place with a ten foot pole and save your money. the management stinks and they…read morewill find every way to steal your money. I had to cut my lease early and Venture does not allow you to break your lease. they make you pay a fine of 120$ and then make you responsible for the rent until some one else moves in. They will tell you that they will make every effort to find someone to take over your rent but they are quite deceiving. I sent out some ads on craiglist and university classifieds and people emailed me about the available apartment. I turned my possible lease replacement to venture and venture told them that there are no rooms available. It got a lil fishy when i was still being charged money after people were still asking me about the apartment. So i called venture and ask them if anyone have taken over my lease. they told me "no, no one have... and the room is still available... and they are still ACTIVELY looking for an replacement" I then recalled them to act like a prospective tenent... i asked them about the exact apartment and they told me it was unavailable and that someone is still living there. I got angry and told them i was the same guy who actually left that apartment. I got angry and some things were said I warn them i will sue them if i paid for another months rent... A day after i fought with them over the phone, some one took over my rent. These people are criminals and i would not recommend them! There is also several more stories i would like to add about venture but do not have the time to thoroughly explain them but here is a small list. -made me pay for a lamp that fell on me while i was sleeping -made me pay for carpet cleaning which i have already paid for -never set up my internet so i had to use the password from the previous owner. -the women who work at the office are never helpful - the communal washer and dryers are always stinky and are sometimes broken. i remember once the dryer didnt work and all my clothes were soaking wet. so i had to pay the washer and dryer twice. -Many many many more complaints Do not do business with venture. I recommend 3000 grand or live anywhere but not a place managed by venture.

I love the service i got from edge properties! They truly care and I felt their responsiveness was…read morevery good.

Nine years ago, when I sold my house and moved to a townhouse I…read morethought my snow removal and lawncare days were over. I sold/donated all my snow shovels, lawnmower, garden tools, etc. only to repurchase many items over the years. Thank goodness I'm in control of the interior of my unit. I've done extensive work, at my own expense, on snow removal and lawncare. Dues continuously goes up and service declines. Maintenance requests show as completed when nothing has been done. I've even suggested doing my own yard work and snow removal, as I used to, if I didn't have to pay the crazy high dues, which they've now added on an extra fee for auto pay.

I currently live here and can't WAIT to move out. Getting the apartment was a mess…read more The pet fee is outrageous. $500 for a cat plus monthly pet rent of $25. Plus I had to pay for one months rent for the deposit. $500 For one cat. This is absurdly high. I was also required to purchase renters insurance but they didn't tell me that until the day before I filled out the application for the apartment. Also, no one told me I had to make out checks to Lenox Properties, which is a part of Metro Properties. When I turned in my application, I made the check out to metro properties and was told that they would not be able to hold the apartment until a correct check was written. Other cons. The apartment is SO COLD in the winter. I have a space heater which I'm not supposed to have but the one time I called to ask about the heat I was basically told to suck it up, so I did by acquiring a space heater. The hot water is also awful. The shower goes from a good temperature to FREEZING COLD in a matter of seconds. The pressure varies too. I am assuming this depends on how many people are using the water/ hot water in the apartment at the same time. Sometimes I have to run the water at the kitchen sink for 5 straight minutes waiting for hot water. If I did have to pay for water I would be furious because of how long I have to wait because the water pressure and heat can't keep up with the demands of the building. The apartment was DIRTY when I moved in. I asked for some rent to be taken off due to me cleaning and they told me no. I have never rented from people who were so inept at keeping their renters happy.

the worst. will not fix anythin. have a moldy leaking ceiling for over two years. they are in no…read morehurry to fix it. it's caused so much damage to the building but they are not skilled enough to find it. do not let them ruin your building!!!

I had lived in Forrest Avenue for 2 years while attending school and loved the apartment and the…read moremaintenance staff. Since moving out in May, my roommate and I have not received any returned phone calls or emails to the apartment manager and company itself regarding our security deposit. 1 check was sent with no explanation and a misspelled name and we wanted to verify the security deposit originally given. I would not recommend living here if you would like communication regarding any questions that you may have.

DO NOT RENT FROM THIS MANAGEMENT COMPANY! Especially the RISING RIDGE APARTMENTS in Pleasant Hill,…read moreIA. This place is the worst! I live in the south building and right now the south stairway is closed because some idiot left a huge refrigerator in the stairwell and it is completely blocking it so you have to go all the way to the other end and use that one. In the second hallway floor there is a HUGE SMELL OF SEWAGE and the carpet/floors have huge wet stains on them that smell like sewage and holes in the walls. It's been that way FOR WEEKS! Don't bother trying to call the manager for help because they NEVER ANSWER THE PHONE OR EMAILS and don't bother putting in a maintenance request because the just are ignored or disappear down the cyber rabbit hole never to be seen again! These apartments are BRAND NEW but they were so badly build that it is nothing but problems from day one after I moved in. The smell of rotting dog waste will also greet you when you come home because the DOG POOP STATIONS ARE NEVER CHANGED OUT AND PILES OF DOG WASTE AND FECES sit in the sun rotting and stink really bad. God help those who live by the "dog park". Do yourself a favor and just bypass this complex. I'd rather live in my car!

I have only been in my unit in Boone for a short time. The person that helped me get everything set…read moreup from touring two different units to helping with the paperwork was amazing. There were a few things that were not done in the unit, contacted and one thing was fixed, still have others but they are not huge things.. Portal is easy to use for paying, getting receipts & scheduling repairs if needed.. Very pleased

Mailbox problem: Upon moving in, I called Kading for keys to access my locked mailbox, and they…read moresaid to check with the post office and that they don't do anything with the mailboxes. I called Kading back and they said that they don't pay for the mailboxes and that it is up to me. Since Kading didn't have the keys to the mailbox, the post office clerk said that I had to pay $40 for keys to the mailbox... Moving out charges did not seem fair: They deducted money from my deposit that are normal wear and tear.

Called to see if I could be added to vendor list for repair services. Definitely not the company I…read morewould be depending on for any sort of satisfactory services in all forms. A representative told me he was "watching basketball and goodbye", what a complete waste of labor. fire his ass.

These folks are very bougie and perhaps a bit discriminatory as well. I make well over 3x times the…read moreincome needed for all the dwellings I was interested in but supposedly because my vantage credit score is lower than 650 (mind you I said Vantage score not FICO, which is what all banks and lenders use. And my FICO score is within their parameters fyi), they wanted me to have a co-signer. And I said absolutely NOT. This is exactly why I despise property management companies and prefer private owners. Definitely does NOT pass the smell test at all. Guessing from all these negative reviews that I dodged a bullet. Beware and heed the warnings folks!

Worst place I lived at since the last landlord left man that's over it now does nothing was roach…read moreinfested for the first 7 months trash in lot slow to get salt down respond very rude when talking to him I could not open no windows in my apartment they where all cracked up and falling out when you did open them capital heights apartment on walnut street is cheap to live but not worth it

I live out of state and I have to rely on my property management company to take care of my…read moreproperties and to treat my tenants with respect. Stanbrough does just that. They are detail oriented and transparent with me. There are multiple things that I appreciate about them. Here are a few of the items: 1. They ensure that my tenants are in a safe and clean environment. If something needs to be repaired they get it fixed quickly. If the repair is a bit more costly, they help get multiple quotes and work with me on the timing of the repair whenever possible. 2. They keep their portal updated so I can see the income and expense details. 3. I get a monthly report from the property manager letting me know what is going on at the properties. 4. They have good customer service. If I have a question or if the tenant has a question they respond quickly to address the question/concern. 5. They are detail oriented. This is especially important when you work with financial transactions. I couldn't be happier to work with the team at Stanbrough. Tobit has become a trusted business partner. My property manager Seth is second to none. I would like to thank the team at Stanbrough for all of their hard work!