I have only been in my unit in Boone for a short time. The person that helped me get everything set…read moreup from touring two different units to helping with the paperwork was amazing. There were a few things that were not done in the unit, contacted and one thing was fixed, still have others but they are not huge things.. Portal is easy to use for paying, getting receipts & scheduling repairs if needed.. Very pleased

Mailbox problem: Upon moving in, I called Kading for keys to access my locked mailbox, and they…read moresaid to check with the post office and that they don't do anything with the mailboxes. I called Kading back and they said that they don't pay for the mailboxes and that it is up to me. Since Kading didn't have the keys to the mailbox, the post office clerk said that I had to pay $40 for keys to the mailbox... Moving out charges did not seem fair: They deducted money from my deposit that are normal wear and tear.

Abby and team were fantastic to work with! We were looking for a place for our son to live in while…read moreattending Iowa state. We were looking for a house or condo where he would have roommates. Abby guided us through the entire process start to finish! We looked at a lot of places. It was great that Abby knew the area, had done research on the property and was old point out things at the viewing that we had never even thought of! When we found the one we were excited and Abby once again led us through the offer process and the closing. Dennise was a key piece in making sure we knew everything about how and who to contact to set up utilities to also making sure we had the correct form for the homestead exemption too. We landed on a great place that our son and his roommate like and we have a great property for him to live in while there and with potential for us to keep as an investment when he's done!!

From the owner: We are always better together than alone. When you work with Tom & Abby Premier Real Estate…read moreProfessionals, you have a team of hard-working, tenacious professionals at your service. Life is about building solid relationships. It’s no different here! We know that buying and selling a home is not a “transaction” – but a complete experience, with different meanings and emotions for everyone. Getting to know you, our client, helps us tailor the experience to you.

I currently live here and can't WAIT to move out. Getting the apartment was a mess…read more The pet fee is outrageous. $500 for a cat plus monthly pet rent of $25. Plus I had to pay for one months rent for the deposit. $500 For one cat. This is absurdly high. I was also required to purchase renters insurance but they didn't tell me that until the day before I filled out the application for the apartment. Also, no one told me I had to make out checks to Lenox Properties, which is a part of Metro Properties. When I turned in my application, I made the check out to metro properties and was told that they would not be able to hold the apartment until a correct check was written. Other cons. The apartment is SO COLD in the winter. I have a space heater which I'm not supposed to have but the one time I called to ask about the heat I was basically told to suck it up, so I did by acquiring a space heater. The hot water is also awful. The shower goes from a good temperature to FREEZING COLD in a matter of seconds. The pressure varies too. I am assuming this depends on how many people are using the water/ hot water in the apartment at the same time. Sometimes I have to run the water at the kitchen sink for 5 straight minutes waiting for hot water. If I did have to pay for water I would be furious because of how long I have to wait because the water pressure and heat can't keep up with the demands of the building. The apartment was DIRTY when I moved in. I asked for some rent to be taken off due to me cleaning and they told me no. I have never rented from people who were so inept at keeping their renters happy.

I don't know what happened,at park Forest apartments, 3 years ago but this place made us stick…read morearound until our garage,was destroyed, and worse.

The agency is a premier real estate company that provides too notch service to all customers. They…read morehave an agent for everyone. So many years of combined experience and willingness to help sell your home or find the perfect place. They also sell commercial properties and land so if you want to be taken care of this is the place plus they have offices all over the country so they can refer you to a great agent anywhere. Give them a call if you like great service and knowledgeable realtors.

We used Jim Hibbs from Coldwell Banker in Johnston to sell our home. He did a fantastic job for us…read moreand I would highly recommend him. We moved to the pacific coast so we were 2 hours behind and he always answered our texts or calls no matter the time. When selling a home that we lived in for 13 years and raised 3 kids in it gets a little emotional and he handled us and our emotions very professionally. Since we live 1500 miles away he handled all the big and little details for us. Thank you for going above and beyond for us Jim.

Needed to sell single family rental property and chose to list with RE/Max Real Estate Concepts. At…read morefirst I considered selling home myself to save on commission looking back that would have been a huge mistake. Fortunately a friend recommended Jermaine Parkey from RE/MAX. Jermaine was the ultimate professional with extensive knowledge of market. I had totally undervalued the home and the complexity of the selling process. Jermaine and RE/MAX team worked tirelessly to get the job done. Offering solid market analysis, home improvement tips, prequalifying potential buyers along with working with the banks. Ultimately received multiple offers sold the home for more than I originally anticipated. The commission more than paid for itself in real dollars and saved me the aggravation of the selling process. I'll certainly recommend Jermaine to my family and friends.

We have recently purchased a house where Kurt was the selling agent. It was by far the worst real…read moreestate experience I have ever encountered. Negotiating was impossible whether it was because of Kurt or the seller, I am not aware. Things that were agreed upon before closing were not done before closing. The house smelled of dog urine and there were visible stains on the "new carpet". We asked that the carpets be professionally cleaned and the house be cleaned before closing. When we saw the house the remote control for one of the gas fireplaces was missing so we were not able to test it out. We told Kurt and his team that we were not able to check the fireplace because of no remote. They said it would be fine and working. The house has power blinds in some of the rooms and those were not able to be checked as there was no remote either. They said to not worry as it was somewhere in the house. I drove a U-haul with some of our stuff up for closing from Dallas Texas to Iowa. Final walk through, the house still smelled of dog urine and the inside of the cabinets and drawers in the kitchen and bathroom were disgusting. My realtor chose to pay half to get the carpets professionally shampooed and the house cleaned as it seemed that they thought it was acceptable. The remote for the fireplace was there and did not work, we replaced the batteries to it and still wouldn't work. The only way to get it to work is take the cover off and manually turn on the gas fireplace under the burner. So it looks like I will have to pay to have someone come and get it to work with the remote. There was no remote to the blinds. Kurt said that there should be, but sadly there was not. My realtor had to spend money out of there pocket to buy a new remote for the fireplace and a new remote for the blinds as Kurt and his team deemed it not important to make this right. I assume when you spend over $600,000. on a house that things should be taken care of. If I could give Kurt and his team Zero Stars, I gladly would. Sadly, and experience that should have been enjoyable was quite the opposite of that.

You can tell this guy has 37 years of real estate, building, and appraising experience! He will…read morewalk you through homes and you WILL know exactly what you are buying. He also will help you sell your home to get you the most out of the sale. I can tell, you really love the business!

Brandi is an incredible realtor. If you want a caring and…read morecompassionate realtor who is 100% dedicated to you and your needs she is the one! She wasn't even my realtor but she was selling a townhome that came up last minute on my emails. I was desperate, My realtor wasn't available and I had less than ONE day to either buy a home or renew the lease on my small little apartment that I hated ( but was grateful to have) I had just been through a divorce and I really needed a home for my little girl and me! I called her from the driveway of the townhome and she said she'd put on a hat and be right over! She showed me that unit and about 5 other ones. The one I wanted had an offer but I had first dibs if it fell through! It ended up falling through and I got it. She has helped me with so much. Her decorating skills are remarkable so I bought some curtains from her, and she also had a dimmer light installed for me! Once I moved in I got the wrong set of blinds for the laundry room so she introduced me to her connection for blinds Clint. Who is nice enough to get me the right one and install it! Brandi was very thorough on the walk through. She pointed out things that needed fixed that I didn't even notice and had them fixed. She also helped me with my window that I couldn't get locked after I moved in. I was in a pretty bad place mentally at the time and if she didn't take my call that day. I would have been stuck with an expensive lease renewal. She is my angel!!!!! My all my needs rescuer! She said if I needed anything at all she would help me or find someone to help me. I will always recommend her to everyone I know who needs a realtor. She works hard at what she does and she's not just your realtor she has become a friend! Thanks Brandi

She is knowledgeable, professional, and incredibly dedicated to her clients. What stood out most…read morewas how attentive and responsive she was no question ever went unanswered, and she always took the time to explain things clearly. She truly goes above and beyond to make the process smooth and stress-free. You will feel supported every step of the way and confident that you're in the best hands. If you're looking for a Realtor who genuinely cares and delivers results, I couldn't recommend Brandy more highly!