Well run business. Clearly managed by someone with passion for his work and care for his customers…read more Happy to work with Russ.

Great staff, super helpful and quick communication. You can tell this is a family business that…read moreworks hard to deliver good services. The online payment platform is easy to use, as well.

I currently live here and can't WAIT to move out. Getting the apartment was a mess…read more The pet fee is outrageous. $500 for a cat plus monthly pet rent of $25. Plus I had to pay for one months rent for the deposit. $500 For one cat. This is absurdly high. I was also required to purchase renters insurance but they didn't tell me that until the day before I filled out the application for the apartment. Also, no one told me I had to make out checks to Lenox Properties, which is a part of Metro Properties. When I turned in my application, I made the check out to metro properties and was told that they would not be able to hold the apartment until a correct check was written. Other cons. The apartment is SO COLD in the winter. I have a space heater which I'm not supposed to have but the one time I called to ask about the heat I was basically told to suck it up, so I did by acquiring a space heater. The hot water is also awful. The shower goes from a good temperature to FREEZING COLD in a matter of seconds. The pressure varies too. I am assuming this depends on how many people are using the water/ hot water in the apartment at the same time. Sometimes I have to run the water at the kitchen sink for 5 straight minutes waiting for hot water. If I did have to pay for water I would be furious because of how long I have to wait because the water pressure and heat can't keep up with the demands of the building. The apartment was DIRTY when I moved in. I asked for some rent to be taken off due to me cleaning and they told me no. I have never rented from people who were so inept at keeping their renters happy.

the worst. will not fix anythin. have a moldy leaking ceiling for over two years. they are in no…read morehurry to fix it. it's caused so much damage to the building but they are not skilled enough to find it. do not let them ruin your building!!!

So far my experience with Cornerstone has been a good one. They worked with me from the beginning…read morebefore I even moved in. Anytime I put in for work order it got taken care of within a week, and they're very patient as far as when it comes to you getting your rent paid and all that stuff. Another issue I have currently is also being taken care of as we speak... I would recommend them to anybody and the apartment that I live in, I believe is well worth what I pay for it. Heather J.

I love cornerstone commons. Really like the under ground garage . Now have property manager indigo…read more. They have the phone system fixed so if u try to call higher ups the calls always rolls over to the manager. Mainance is always great . I've reported several safety concerns. Our current manager just drove by one inaccessible sidewalk issue for one years u til I reported it. Residents agave been asking for two years for evacuation educational meeting. A lot of new resident. She told us it was in her calendar. But nothing. Now denying she said it . Nothing schedule. She's been working on it since feb she did. She informed us there's no regulation that she has to do this . If u have a vulnerable relative and move here id suggest to always meet her with a relative or advocate. Senior nurse . I've been a state inspector and worked un long term care. Our manager now doesn't seems grasp the needs of the elderly and that's why multiple safety issues. Also I find the way she talks to the elderly very condescending. She actually tries to scold us. It's been hell since she took over but what can u do? Karma

I have only been in my unit in Boone for a short time. The person that helped me get everything set…read moreup from touring two different units to helping with the paperwork was amazing. There were a few things that were not done in the unit, contacted and one thing was fixed, still have others but they are not huge things.. Portal is easy to use for paying, getting receipts & scheduling repairs if needed.. Very pleased

Mailbox problem: Upon moving in, I called Kading for keys to access my locked mailbox, and they…read moresaid to check with the post office and that they don't do anything with the mailboxes. I called Kading back and they said that they don't pay for the mailboxes and that it is up to me. Since Kading didn't have the keys to the mailbox, the post office clerk said that I had to pay $40 for keys to the mailbox... Moving out charges did not seem fair: They deducted money from my deposit that are normal wear and tear.

Don't expect your deposit back let alone a call back. I moved out in October and they charged me…read morefor flooring that was in bad condition when I moved in. Sent a letter via certified mail objecting to this and they claim they did not receive it. Again, it was sent via certified mail so I can see it was signed for by Sara for BH mgmt. Called the regional manager Leisa I don't know how many times and never received a call back. Could only actually get her on the phone once through a transfer from the call center. Unprofessional and illegal.

This horrible company is treating their customers in disrespectful attitude. They are motivated by…read moreego. Zero professionalism. Patti Woodham, Amber Jordan and the vice president Lynn have decided to mark me and not provide me the early bird contract I choose base on personal reasons. Base on my experience Patti Woodham the renewal lease is an embittered person who put personal matters before her work ethics. I clearly choose my contract on time and because of a computer error I wasn't able to sign it. When deadline pass she didn't want to honor my early bird contract. Then when I was asking to speak to her supervisor amber and Lynn she made sure to make me the bad guy in the story. If you are a future investor I would extremely recommend you step away from this place. Ego and buisness is a short way to troubles.

PMI will do everything they can in their power to not accommodate home owners and will go out of…read moretheir way to make it difficult for anyone to have guests over at their place. Trying to converse with them is like pulling teeth. our monthly HOA fee is nearly $200 and they hardly do any work on the property. Parking lot floods, they use crow tow and will tow anyone (regardless of how short they are parked there), will not be kind in any communications, and do not treat their home owning residents with any respect. I would rather have no property management company and instead just pay substantially less for snow removal and mowing of the property. There is nothing this company does for the property that would warrant a $200 monthly fee.

I pay $155 a month in HOA dues at MeadowRidge Townhomes and the property management company is…read moredismal. I have submitted maintenance requests online, per their recommendation and they ignore them. I call and speak with Tom about these requests and nothing is ever done. My yard looks abysmal - sprinklers do not work, the hostas they planted 3 summers ago died after the first year and theyhave not bothered to replace them...the townhomes in MeadowRidge are looking more and more rundown, especially the ones closest to I-35. The HOA simply does not care.

First, I'd like to say what a wonderful experience it was working with KLC Property Management…read more What we appreciated most about working with Phyllis and Joy was that they were prompt and professional. Although we did not personally hire KLC, we were working with them to rent a house from one of their clients. From the very beginning Phyllis and Joy were on point. Even though it was a tight timeframe and the weekend, Phyllis and Joy both made sure to send out all the needed information to make it easy for us to get into the house as quickly as possible. They even included the contact information for all the local utilities and more. We had all the important information we needed to make the experience as frictionless as possible. At the walkthrough of the property Phyllis went above and beyond pointing out things in the house we might need to know. Without her suggestions and guidance we would have had no clue. She absolutely did not have to take the time to do that, but she did and it was noticed and appreciated. KLC Property Management has proven to be head and shoulders above the rest. We will definitely recommend Phyllis and Joy from KLC Property Management to everybody who needs their services. In the future, if we are in need of any property management services, you can be sure we'll be reaching out to Phyllis and Joy for help. Thank you for the GOLD STAR SERVICE Ladies!!!

Scam, started paying on the security deposit and first months rent after $900 they say the owner…read morebacked out and they never received anything