I arrived for a scheduled appointment with a stylist that turned out to be a miscommunication and…read morewas really disappointed, but luckily Subrina was kind enough to step in and make time to cut my hair. I feel very lucky that things worked out the way they did. She didn't just cut my hair, though. She heard my concerns and answered my questions, offered me tips for managing a new hairstyle, and was lovely to interact with. I left the salon feeling confident about how to style my hair moving forward, and with knowledge about the right colour options for growing out my natural grey. Thank you, Subrina. This is the best haircut I've had in years.

This salon has a warm and welcoming atmosphere. Karly is my stylist and she takes the time to…read moreunderstand what you're truly looking for. Her kindness and professionalism set her apart from the rest. I am always super satisfied with my results and her attention to detail

Customer service? Not a thing apparently. I've attempted to…read morecall this place on 3 separate occasions and not one answer. I then decided to just book an appointment through their system here on Yelp. Booked my appointment with Jolene, appointment got confirmed. Until days later I see I receive an email saying my appointment got canceled! I didn't receive a call or even a text as to why my appointment got cancelled or even if I'd like to reschedule! It's not like I check my emails as often as I'd check a text message. So what if I didn't see the cancellation in time? Clearly they don't care about gaining new clientele for whatever reason. Happily made my appointment, AT EASE, at another establishment.

I just visited Luster for the second time and had the pleasure of having Maria do my hair. I have…read morebeen so happy with the results both times having zero complaints..literally going above my expectations. She listens to my requests, offered suggestions. Her friendly, fun personality makes me feel comfortable during my visit. The salon also gives a welcoming vibe with friendly stylists. To anyone looking for fabulous hair and fantastic service I recommend Maria at Luster color studio.

There is obviously an ongoing theme with this salon and that is "No one will return your call or…read moretexts"! Extremely unprofessional! These hair stylists at this salon have "Plenty" of clients already and not looking for new ones... it's just sad how they choose to deal with potential new clients! Just ignore them, they'll go away on their own... yeah, a very professional way to deal with people! Just read the negative reviews... that will pretty much tell you what's happening at this salon! I guess I'll have to look for a place that actually wants my business!

Nadia is a miracle worker! I was a crying mess before I saw Nadia. My hair was very long, damaged…read moreand falling out. Nadia cut 8in off and we laughed the entire time. I LOVE MY CUT! I love Trim Salon! The inside is so clean, stylish and relaxing. Being new to the area I was nervous to try out a new salon! I am happy to report I have a new salon and stylist! Thank you so much Nadia!

Very fast service, didn't have to go In for a quote. Sent pictures and was able to get an…read moreappointment fairly quickly. Had a great experience and even got coffee and a doughnut.

This place had great vibes when you walk in. Everyone was welcoming and smiling. I had an…read moreappointment with Johnson to have my hair cut. He was super nice and professional. I told him about my hair routine and showed a few pictures to give him an idea of cut/styles I liked. We had a nice conversation during my visit. I recommend this salon. I plan on going back to have my hair colored.

I'm super happy I found this place. It's so close to my house I wish I went here sooner. Natalie…read morehas been my go to girl now for a haircut. She is experienced and also so friendly and nice. If you're looking for a women's haircut I highly recommend.

Great cut ! Amanda knows how to take things dry hair and…read moregive it a fullness ... Amanda

lilly was great! she fit me in last minute and listened exactly to what i wanted. she was also…read moresuper sweet and made sure i was comfortable the entire time. best experience i've had i highly recommend :)

AMAZING!!! Darell did it again. After 15 years of wearing long hair, I reached out to him and said…read moreI want a shoulder length cut. He said okay send me some ideas, since I had told him he could do whatever he wanted. I sent a couple of pictures. Saturday I went and he did his magic. I can't remember the last time I left a salon so happy! I felt so good. I love my haircut. All day long I got compliments everywhere I went on my hair! All my life I have never really had a "go to" stylist/hairdresser. As long as I live within a reasonable drive from Darrell he will be my go to! Hell, maybe even longer than that!

Before I came in, I knew nothing about how to manage my curls. My appointment was easy to make and…read moreI learned so much from Ryan! He gave me step by step instructions on how to maintain frizz, style and overall health of my hair. He was so friendly, easy to talk to and didn't mind all my questions. Would definitely recommend and I already have my next appointment set up

I had some friends recommend me to Jennie to only come out being disappointed. I had thought I…read morefinally found someone who does curly hair. However, when I came to my appointment, she was not prepared. She did not have the shampoo and conditioner hair treatment I scheduled for so I did not receive my hair treatment at the end of my appointment she put product in my hair that gave me zero volume and my hair was really stiff. I am 100% sure my hair has volume because I've dealt with it my whole life. I seen pictures of other people that she gives them extreme volume from zero to something but for my hair it was totally flat stiff and look like I had just woken up.. unfortunately I will not be going back to her and will not be recommending anyone to her because of my poor experience. My whole family has curly hair from the boys and the girls. Not like it would matter to her, but she lost a few potential customers. Her price is way too high for the Little that she did to my hair

I had an appointment for my sister at 10am July 5th. She is in a wheelchair and had tried to cut…read moreher own hair so I brought her in and asked the lady to even it out and "make it look nice" . I also got a trim in the chair behind her. By the time I was finished with my 50 minute trim, the lady had shaved my sisters head completely. I was shocked!!! When I asked her what she had done, she blamed my sister and said she moved. My sister and I were in tears when we left. Save yourself!!!

We recently decided to give this place a try, especially since it's right down the street and under…read morenew ownership. My husband desperately needed a haircut. He usually goes to a perfectionist stylist who always does an incredible job, so I knew he was hesitant to switch. However, I convinced him that he just needed a cut, regardless of where we went. When we walked in, Belen, the owner, greeted us with warmth and respect. Not only was she friendly, but her prices were also a third of what my husband was paying before. She did an outstanding job on his haircut and beard trim. About a month later, he returned for another service, and he asked Belin to suggest a different look for his beard. When he came home, I couldn't keep my hands off him--let's just say we had an incredible weekend! I highly recommend Belin for men's haircuts and beard grooming. While browsing through reviews, I noticed many didn't mention the stylist's name, and there are several talented girls working there, each with their own specialties. My son also visited about a month ago and received an amazing haircut from a stylist with black hair who sits at the end on the left side. I don't remember her name, but she did a fantastic job! I'm actually scheduled for a root touch-up with her tomorrow, and I'm looking forward to it!

I love my hair and I feel comfortable whenever I'm there…read more I recommend 100% Very good.

They were very considerate of my moms age and took good care of her. Very nice perm for my Mom with…read morescalp treatment. I loved their loving concern. Thanks

Called and was able to get a same day appt. I just needed a wash and cut. Im not very picky as hair…read moregrows back so whoever was available as most hair stylist all have, i assume, a baseline set of skills. So anyways, i believe my stylist Osvaldo was on the newer side, which is gooD in a way cause he didnt rush and took his time to cut and blow dry my hair and i loved the way it turned out.

The food was good but it took 30 mins for nachos delicious but took forever I needed to see a movie…read moreat 6:30 and I got to commonwealth at 5:45 and i was almost late because it took that long but still delicious