Needed to utilize dry cleaning services again. Decided to give this place a try. Glad I did! Fast…read moreservice! My clothes look great and everything was back in a couple days. Had to have a couple more pieces dry cleaned later in the week. I used the bag they gave me on my prior visit and the drop box. So convenient! The staff is super nice here and greeted me as I walked through the door on both visits. Very professional! I could tell that I was appreciated as a customer.

Very good contact from greeting to delivery. Exceeded expectations while clothing in their…read morepossession. This business has definitely fulfilled my day cleaning needs.

I have gotten things tailored here twice with great service. The staff is always very friendly to…read moreme and I have been able to pick up my items only a few days later, both times under one week. The services I have received have been great and I would recommend this business to anyone needing items tailored in a short turn around.

I was told that Alterations Express would hem my pants while I wait. So I visited to see if it was…read moretrue. Indeed it was. Upon arrival, the place was not busy and they were able to measure me and hem my pants in 15 minutes. The price was around $15. What an excellent service. The friendly worker chatted with me while I waited. If I need to be hemmed again, this will be my go-to spot.

Norma knows her customers and makes sure our dry cleaning and laundry needs are meet.read more

I have had this quilt for a while now. I am loosing my eye sight and can't finish it. I found lois…read moreon line and I took it to her. It did not have a border on it and that was the last thing to do. When she was done with it she called me and we went over to get it and it was amazing the quilt looked great it only took her 3 days and I was so happy with it I will be taking all of my quilts and close to her if they need to be hemmed or sewed thank you Lois for everything you've done

Both of my boys are getting married this year. I had Lois do the alterations on dress #1 - it was…read morea beaded dress, so kind of fussy to deal with, and she did a great job on it and had it done way ahead of time. I am booking some time for dress #2. I wouldn't consider going anywhere else!

Rose was amazing. She helped us find exactly what we needed and on clearance no less. We've been to…read moreseveral other shops that couldn't find the right size or the prices were $500. This is our new favorite men's store. I was also able to buy casual lemon and cotton men's shirt for my husband it was amazing. They also have dress shoes up to size 16, which is amazing very hard to find that big.

ONLY FAIRLAWN OHIO LOCATION. My nephew was married this past…read moreSat Oct 30th. My son was his best man, their were 3 additional groomsman in the bridal party. The other 3 ordered their rental suits from other Men's Warehouse locations, Great Northern and Kentucky- absolutely perfect, suits fit and looked beautiful. Then there's the best man who ordered from Fairlawn as he went with the groom who actually had his suit custom made and purchased. This is what my son looked like. 1st the initial Suit Coat they gave him was wrong. The "corrected one" hang like a potato sack. Honestly could have even gotten over the jacket fit. But the pants were the biggest nightmare. They were 2 sizes 2 big. The guy told him they run large but with the adjusters they would be fine. Well as you can see in the pictures that IS NOT THE CASE. The adjusters wouldn't stay for anything, couldn't even keep shirt tucked in. The sales rep actually had the nerve to tell my son well 'it's a rental and goes through a lot of hands, it's not like you got a custom suit" ARE YOU KIDDING ME? $260 for a 1 day rental to look LIKE THIS They had the audacity (per the manager Philip) to refund him 50 for the pants. OMG LOOK AT THIS ABSOLUTE DISASTER. I did call corporate office in Texas. They called the store and came back and said they store said there was nothing more they could do, although the corporate customer service rep was going to "escalate" the concern to his supervisor for follow up, although have no received and response as of thus time. SO MENS WAREHOUSE WAS FINE, BUT HONESTLY TAKE THE EXTRA 30 MIN DRIVE AND GOTO ANY OTHER ONE THAN FAIRLAWN SO YOU DONT PAY TO LOOK LIKE THIS AND LITERALLY GET WELL ITS A RENTAL WHAT DO YOU EXPECT ATTITUDE Guess in the 1st pic guess which one was from Fairlawn

I forgot to post this but I went to this location back in October last minute for alterations on my…read morebridemaid's dress. I needed the cups replaced and the zipper redone so she could bring the skirt up and make the waist smaller. I wish I could remember the sweet older lady's name who helped me but it's been a hot minute. Overall the ambiance of their little boutique was warm and welcoming, they did an amazing job with the alterations and I honestly couldn't tell work had been done on the dress aside from it magically fitting like a glove afterwards. Poorly framed picture is provided because the dress is in storage.

This place is absolutely fantastic! It is a hidden gem! I was recommended by a friend and they did…read morea phenomenal job, were very prompt in their responses, and very fairly priced! Will absolutely be going back for other work! They did exactly what I asked!

I had a dress altered here and came back for my wedding dress. $40 for an initial appt. Tht is…read moreapplied to your gown but i didn't find one. Made another appt as the appt has a 90 minutes time slot. I had to pay for another appt and the first appt fee is just gone. Sad how people nickel and dime weddings. Then if I wanted time to think - pay another $20 to come back for a third appt to agree to buy the dress. The. Pay for alternations which I was told a price but it wasn't "solid" until I purchased the dress. I went somewhere else to purchase.

Did a wonderful job tailoring my bridesmaid dress and a jumpsuit I was wearing to a wedding!…read moreProfessional, efficient, and did a beautiful job - both outfits were tailored quickly and the turnaround time was just what I needed. I ended up recommending KR's services to my friend to tailor her wedding dress and she was also very impressed! Will be coming here for all my tailoring needs.

The service was quick. I had a spot cleaning job and was told they will let me know if they can't…read moreget the spot out. They couldn't get the spot out and charged me $20 for it. When I asked what was done to clean, the person on the counter told me they didn't know. And when I asked if they could ask in the back, they said they couldn't. I asked if I could get a discount since my dress looks exactly the same from when I brought it in, I was told there isn't a discount. I was pretty disappointed when my questions weren't answered especially since I'm paying $20 for nothing.

Ok so I called City Cleaners since I am looking for a new cleaners again. Once more they still dont…read moregive customers an itemized bill with prices on it. I also asked if you could pay in advance to which the person I spoke with started to say no, then she said yes but that it would take 5 mons because she would have to go to the back. Funny thing is she was able to tell me how much it would cost to have mens pants cleaned and pressed and shirts laundered. Yet they dont put this on your ticket. It's also noted that the "customer service" rep I spoke with got me off the phone asap. I still cant recommend spending money here.