I came to Lori with my cosplay costume. The issue was that the cape loops were falling apart and…read morethe buttons had either fallen off or were going to soon. I had already visited two tailors who had said that they would not be able to do the work required. I had a rather tight timeline, but Lori completed the cape loops and buttons in one week. The buttons and loops are durable. I was clear that I wanted them to last and that they were covered when all the parts are worn on the costume. The cape lasted the whole weekend with no issues.

I came to ABL After with a cocktail dress to be hemmed (this was a rush because I was leaving on…read morevacation just over a week later on July 11, 2025) a sundress needing a new zipper and 3 pencil skirts that needed taken in at the waist. Her website was very pretty and professional but there seemed go be only one pic of her actual work that was a lady in a wedding type dress standing in front of a kitchen stove. The rest were generic alterations style pics. I chose her because I thought it would be nice to support a private business. A decision I regret because overall, while Lori does nice work, her prices are very steep and customer service is so deeply lacking. I came to her home which also served as her business and I found myself undressing to put on the dress and skirts for measurements in the kitchen where the entry door was. Fortunately I'm not overtly modest, but I was uncomfortable with no free standing folding screen to stand behind to change (She did not have a downstairs restroom either-I had to use hers before I left and it was her personal restroom upstairs and down the hall). There was a lot of awkward silence rather than customer interaction and I felt like I had to generate conversation to break it up or she would have said nothing while she measured. We agreed that I would pay her for the vacation dress, she could get it done by the day before I left and the rest could wait until after I came back. She then told me it would cost $150 for the hem. I was now out of time and had no choice but to go through with the work because she would not give me a price until she saw the dress and what hem it would need. I was also not told ahead of time it was cash only (Her website did not indicate this either) so I had to run to a bank to get her cash to pay her. I never heard anything and I called Mon July 7th before we left for vacation on the 11th and she stated "oh hi, its done, its been done" and I asked her why she didn't let me know and I could have picked it up much sooner in case of any adj needed. Her response was "Well, I couldn't find your number so I couldn't call." I gave it to her again. I came that evening after work, again undressing in the kitchen to try on the dress. Her hemming work was very nice and I did leave happy with my dress. I went on vacation in July, my dress looked great; all was well. Fast Forward to September. I realized I had forgotten about my skirts and wondered why she never called me about them. I called her to ask about it and she stated "I lost your number but I didn't do any of it because I forgot to tell you I need to take in the skirts at two side instead of just one" (Mind you she already gave me the prices and I had my copy of the receipt) I asked her how much more it would be. She was saying "OK Let me find my price list...hmmm I cant find it. Hold on...I just cant find it right now; let me call you back" She never did so I called her back two days later. She stated "Oh I'm sorry I lost your number (Although I just gave it to her for the 2nd time) that's why I never called you. I'm sorry but they are done for you now" I was shocked and asked "Why did you do that, you never even told me the updated price." She stated "I called you more than once; 3 times in fact" I responded "The last time you told me you lost my number for the 2nd time and I never had any missed call or voicemail from her and asked her to verify the number she called. She just continued to say "Well I did call you but I cant talk about this with you anymore right now because I have eggs boiling" (This was 4pm during business hours!) When I continued to look at my calendar and give a Saturday date/time, she restated "I just cant talk to you about this my eggs are boiling and my cords in the wall (whatever that meant), so are coming sat?" and I agreed I would and she ended the call abruptly. This to me was so unprofessional. I felt absolutely stuck and I had to pay her the new price of $130 because the work was already done and I was afraid she would recklessly rip out her work if I refused to pay or try to keep my clothes. I felt completely swindled into paying for completed work I did not approve and brushed off for asking about it. Finally when I picked up my skirts and dress that needed the zipper replaced and handed her the $130 in cash she says "Oh I need to tell you that I never replaced your zipper" I just looked at her thinking I just paid you for work including a new zipper in the dress. She said "Well it was working just fine so I took it out and checked it and found some threads binding it up and took them off and put the zipper back in" Once again no phone call about all this. So I just took my garments and left and I will never go back to her again. Customer service is EVERYTHING. Her utter lack of it and unethical behavior can cost her business because social media and word of mouth is also EVERYTHING.

Absolutely loved my tailoring experience at KR Bridal! The store is clean and has a great selection…read moreof wedding dresses. The staff are friendly and professional and each step in the alteration process was exactly what we had talked about.

I had a dress altered here and came back for my wedding dress. $40 for an initial appt. Tht is…read moreapplied to your gown but i didn't find one. Made another appt as the appt has a 90 minutes time slot. I had to pay for another appt and the first appt fee is just gone. Sad how people nickel and dime weddings. Then if I wanted time to think - pay another $20 to come back for a third appt to agree to buy the dress. The. Pay for alternations which I was told a price but it wasn't "solid" until I purchased the dress. I went somewhere else to purchase.

If I could give this establishment more than 5 stars, I would! Tatiana is by far the best…read moretailor/seamstress in the Cleveland area. Her work is STUNNING. I came to her with an impossible request, and she made the dress of my DREAMS. The dress was truly couture, and that was made possible by the hands of Tatiana. With every consultation and appointment we had, Tatiana and her team was kind, honest, and professional. I felt so seen and heard in my notes and questions, and Tatiana made the process such a wonderful experience for me. You can tell this is her passion, and she truly cares for every bride that walks through her doors. Our appointments were some of the best parts of the wedding process for me. She is so knowledgeable in this industry, and I felt so comfortable throughout the design and fitting process. 100/10 from me! A week before the wedding, a dress we had ordered for my mom was scheduled to be delivered late, which left her without anything for my wedding. When we came to Tatiana to pick my dress up and finalize the details for the gown, we happened to start discussing my mom's dress - to which we explained the situation at hand. Without a second thought, Tatiana opened the shop for us, helped us pick a dress off the rack (which was better than anything we could have found in store or online) and she immediately began fitting my mom and adjusting what needed to be hemmed. Tatiana made sure that the dress would be ready (mind you this is less than a weeks notice...). She quite literally saved the wedding! Her kindness and understanding for her customers is above anything I have seen in this industry, and it's so rare to find people like this now. There is no question that Tatiana is the best at what she does. Her talent is remarkable. If you want the best, Valentino's Bridal is where you need to go. Tatiana goes above and beyond for her brides, and she will make sure your experience is perfect - she is the BEST!

Can only review up through selection appts We have not…read morepurchased yet Ease of making the appt and the fact there is not fee is the number one reason we started here Second, the consultant we worked with was amazing. High energy, friendly, knowledgeable and respectful of our time. She adjusted the flow of gowns as we went and pushed where she needed to. My niece felt comfortable There were a couple of spots we asked to see something else like it in other price ranges and were told not available. That was the only downside I would recommend anyone going here!

She totally destroyed my wedding dress. It was a lace dress with delicate trim on the bottom. I…read moreneeded it taken in and hemmed. The body was ill-fitting after she altered it. To hem the dress, she took scissors and just cut the bottom of the dress off, losing the delicate trim and leaving an unfinished hem of cut lace. Terrible experience. I ended up taking the dress to Valentino's in Stow who was able to save the dress.

Multiple positive experiences altering the length of pants and repairs. Our family was active in…read moreBoy Scouts, and Hudson Alterations was our go to to have badges sewn onto new uniforms.

I had four suit pants that I needed hemmed up. I dropped them off on Wednesday and they were done…read moreto my satisfaction on the following Saturday they are very friendly and professional and considering it's s only a few miles from my house this will be my go to place.

I came here with my teenage daughter to get some jeans hemmed, they moved the bottom of the jeans…read moreup, so it looks like they came that length.They did an excellent job. I later came back to get my wedding dress altered, and they did such an amazing job for a very reasonable price and incredibly quickly. we took the rest of our wedding parties cloths there to get tailored and we will be lifelong customers.

I brought my wedding dress here because it was recommended at the place I purchased it, Maggie's. I…read morewould never recommend this place to other brides. The changing room is a small, cluttered, repurposed closet. When we picked up my dress we noted an issue that happened due to the adjustment we made on the straps. The seamstress said there was nothing that could be done. It looked and felt like the top of my dress fitted terribly. My mom asked her to show her how to bustle it and the seamstress did so but struggled significantly. I just got home from another seamstress who has to basically redo all of her work. She showed me several places where the work that was done was not done well. Not only all of this but Plus Alterations is cash only. She gave me a price after my consult and then at pick up, stated she forgot to charge me for something and was increasing the price by $38. Super unprofessional especially considering I have to have the dress fixed elsewhere!

Wonderful tailors! I use them exclusively and everything is done to perfection. I've never had an…read moreissue. It's hard to find experienced tailors, but Plus Alterations is my go to.

My wife took my daughter's new prom dress to Olga's for alteration. A couple weeks later, my wife…read moreasked me to pick up the dress. I arrived and Olga greeted me. She retrieved the dress and it was already paid for. Later that day, my daughter tried on the dress and it fit perfectly. Olga's alteration was on the money. My wife needs to get new pants altered each time she buys them. She will be visiting here on occasion. Olga is very nice and we'll be back.

I regret the day I walked into this shop to get my wedding dress altered. Although the lady tries…read moreto be super welcoming and sweet SHE does not know how to work on wedding dresses. She worked on my wedding dress for over a month and completely ruined it. I am pregnant and at that time I was about 28wks just belly: the dress literally still fit me I just needed the hip area and a little bit of the zipper altered . I bought all of the material from the designer all she had to do was alter it. Complete disaster , what should have been my last fitting was a nightmare the zipper was sowed crooked and she tried to say that maybe it was because my baby was laying a certain way or that I am crooked . I was in tears. I left the dress with her to fix the zipper (two days before the wedding) but honestly the dress was messed with so many times that little stitches were sticking out some of the flower designs were not flat and when I brought this up to her she said I don't know you brought the dress to me. The cup size she added were sooooo big that it didn't fit me I have small breasts even pregnant my bridesmaid had to tape me all around my breast and armpit area it was such a hot day that the dress wasn't sticking to the tape and my breasts kept showing because the cups were soo heavy and big I am pretty sure a lot of people saw my nipples. I had to hold my breast area ALL day . And not to mention getting irritated from the tape and sweat all day was so miserable. I cringe at the thought of looking at my wedding pictures .

I left my clothes for dry cleaning on Monday. Then she says it will take about 1 week so come back…read moreon Monday by 4PM. I go back by 4:30PM, then wait for 20 minutes because she states they are still not ready. She literally iron my clothes in front of me. Then she says my winter jacket is not ready and says " you don't need winter jacket. Just come back later" What kind of response is this? First of all, no one takes this long to do dry cleaning. Second of all, she was rude to say stuff like "oh you don't need it now" I told her for the cloth that is not ready, just give me a refund. She says "it is ready, but not dried." She ended up giving $5 back unwillingly for $20 that I paid for my winter jacket. Sorry to say to but i will never come back here and do not recommend.

The woman whom I'm guessing is the owner, is very kind. I needed an alteration on a dress super…read morelast minute and she helped me out big time, I'm very grateful