I highly recommend City Cleaners S Arlington Rd. They were professional and friendly. Smiles all around. I really needed that. My mom had passed away so the clothes I put in were for her funeral and her final outfit. In my grief I must have mentioned my moms passing. When I came to pick my order there was a sympathy card from Emma with heart felt words of comfort. I was so touched. I had one last garment that needed repair so went back to pick it up and another smiling professional face greeted me. I told her to tell Emma thank you for the sympathy card and this beautiful soul said this one is on us. I gave her a hug the funeral was the next day. I know this was long but I wanted anyone who read this know what an impeccable service they provide and how they go above and beyond in customer care. Thank you ladies you made this difficult time in my life a little easier. I'll definitely be returning. read more

I went to city cleaners in hopes of a high quality cleaners. Im not super picky but I need my clothes to look good. Generally I have found that good quality cleaners charge very high prices. City definitely does well with that area. Unfortunately I have used city multiple times and every time I've had a problem . The lady behind the counter was very rude when I asked to have my Coat re cleaned. She said they cant remove all the lint. Thats why i brought it here, to be cleaned. They did a horrible job and refused to take the lint off it even though I paid an arm and a leg to have it cleaned. Bottom line, stay away from this cleaners if you want your clothes to actually come back "clean" read more

I was extremely unhappy with my former dry cleaners. They broke/lost three buttons (one on each of the last three blouses I left there.). Two of the blouses were Vince blouses and one was a Theory blouse. Each blouse was approximately $300.00 and they had the audacity to chuckle and tell me they have a huge button box in the back that they dig into all the time. Obviously I don't want just any button sewn on the most expensive pieces I own that I worked extremely hard to afford. I was very pleased with your customer service and the quality of your cleaning. I am so happy I found your company, and on the Internet surprisingly! I will recommend you to everyone I know!!! read more

This is the first time I've used city cleaners in a long time. Wow their prices went up! I don't know how anyone can afford to go here. In the age of amazon, I can literally buy new pants for the price they charged me to clean 1. The quality of work was sub par at best, for what I was charged I'd expect them to atleast get the crease straight and the grass stain off the cuff of my pants. I'd expect this from a cheap cleaner, but not this place. It's obnoxious to have to bring the items back and wait AGAIN for them to do it correctly. I would recommend finding an alternate cleaner. read more

City Cleaners has been very efficient and effective as our cleaners since we started taking our laundry some time ago. We have used just about every Dry Cleaners in the Akron Area and have finally found a home. The technology factor helps us with billing and simplified drop off and pick up. Most important our laundry is be cleaned and pressed extremely well. We take between 25 to 40 pieces there each week. We are very happy we switched to City Cleaners and encourage others to try them out. read more

Throughout the years I've used several dry cleaners, but not one has done as nice a job on my blazers, coats and especially my sweaters, as City Cleaners. Not only am I impressed with the quality of your dry cleaning, but I'm always treated with the utmost respect and courtesy--somewhat of a rarity these days. Finally, that City Cleaners is "green" and gives back to the community, is just more reason for my continued patronage. read more

I love City Dry Cleaners....not only do they pick up/drop off my dry cleaning right from our home but if/when we need to drop something for immediate service we are always greeted with a smile! We never have to get out of our car and Emma is a gem! Always warm and welcoming!!!! Emma always goes the extra mile to make sure we are satisfied and does it with enthusiasm and cheer. Thanks so much to the entire staff! read more

Best staff ever! Especially the lovely Laura! City is the ONLY place I trust with my best garments. Everything is absolutely exceptional from the kind and friendly employees, to the quality of care & cleaning to irreplaceable items, City is the best! It is well worth the 20min drive to bring my belongings to a trustworthy business like City Cleaners, I won't go anywhere else! read more

My husband has been very happy with the quality of your service and as the designated dropper-offer, I am always greeted by smiles and professional, friendly employees! I also love that we can keep our payment information on file and the convenience of the drive thru as I'm usually chauffeuring tiny humans around. Makes things quick and effortless! We both give two thumbs up! read more

Great service, super friendly and courteous staff! Took a couple shirts in, including a white dress shirt with a spot from chicken wing sauce, pointed out the spotty shirt when I dropped off, everything came back good as new! Also can't say enough about the very courteous and friendly staff, also like the notification e-mail when ready for pick-up! I will be back! read more

Difficult for the average consumer to differentiate between the quality of dry cleaners, but I like the convenience of the home pickup and delivery, and the e-mailed communications and occasional offers. The staff is friendly and earnest, and the owner seems to have his head and heart in the right place concerning the business, customer satisfaction, and the community. read more

You know someone is doing something right when... You get a call from your wife who picked up your jacket from the new dry cleaning place you tried when your old one closed up shop and she went on and on about how nice they were and how clean the shop was! Seriously, they must have been pretty darn nice to inspire that phone call. Well done, City Cleaners! read more

This is the best cleaners in Ohio!!!! The actual dry cleaning service is remarkable but the staff puts everything over the top. Bonnie is the best store manager they have ever had. And they have all been good, so that speaks volumes. I live in the Cleveland area and go all the way to Fairlawn for my cleaning. That too speaks volumes. read more

Very friendly staff, affordable prices, and the clothes I brought to them came out looking as good as new. My husband's suit jacket was trashed from our wedding, they called and said they'd need an extra day because it wasn't to up to their standards. When I picked it up the jacket looked good as new!!! I will definitely be back! read more

I really like this dry cleaning business. The employees are very friendly and professional. If a stain isn't removed completely after one cleaning, another cleaning is offered at no charge. Clothing is returned in a timely manner. Hours are convenient for working people, with extended Saturday hours and evenings open until 6:00. read more

Friendly, convenient location, decent prices. The woman working the front desk was more than friendly and has clearly been trained well in customer service. She did not get impatient with my many questions and was knowledgeable and helpful. I was sohappy with my service there that I have already used them a second time! read more

First time customer. Excellent customer service. Very welcoming. I'm new to this area. I will definitely be taking my dry cleaning and rug cleaning to City Cleaners. The staff answered my questions and took my welcome to the neighborhood coupon. The staff were so nice and helpful. The best I've come across in years! read more

Helpful and friendly customer service, fast turn-around time, super inexpensive, great quality, convenient location(s) plus pick up and delivery...what more can u want from a locally owned and operated business??? We wouldn't think of using any other dry cleaner. Is there any other???...I didn't think so!!!! read more

Just AMAZING Customer Service! They are so attentive and want to make EVERY Customer feel important! I was sent a hand written personal thank you post card in the mail, coupons and follow-up emails about my dry cleaning. Way to go Guys! Kudos to you ALL for EXCEPTIONAL Customer Service! Daphne R. Scott read more