I left my clothes for dry cleaning on Monday. Then she says it will take about 1 week so come back…read moreon Monday by 4PM. I go back by 4:30PM, then wait for 20 minutes because she states they are still not ready. She literally iron my clothes in front of me. Then she says my winter jacket is not ready and says " you don't need winter jacket. Just come back later" What kind of response is this? First of all, no one takes this long to do dry cleaning. Second of all, she was rude to say stuff like "oh you don't need it now" I told her for the cloth that is not ready, just give me a refund. She says "it is ready, but not dried." She ended up giving $5 back unwillingly for $20 that I paid for my winter jacket. Sorry to say to but i will never come back here and do not recommend.

The woman whom I'm guessing is the owner, is very kind. I needed an alteration on a dress super…read morelast minute and she helped me out big time, I'm very grateful

We dropped off two feather pillows to be dry cleaned. They notified up that one pillow "blew up"…read moreduring cleaning. No feathers were recovered. We got one pillow and one case back. No acceptance of responsibility! I guess it was our fault for bringing a family heirloom and expecting good care. We still had to pay for the one pillow. We won't come back...

I've taken my shirts, pants and jackets to this location for years and haven't had a problem…read more Prices seemed reasonable compared to other cleaners I have taken my laundry too.

She totally destroyed my wedding dress. It was a lace dress with delicate trim on the bottom. I…read moreneeded it taken in and hemmed. The body was ill-fitting after she altered it. To hem the dress, she took scissors and just cut the bottom of the dress off, losing the delicate trim and leaving an unfinished hem of cut lace. Terrible experience. I ended up taking the dress to Valentino's in Stow who was able to save the dress.

Multiple positive experiences altering the length of pants and repairs. Our family was active in…read moreBoy Scouts, and Hudson Alterations was our go to to have badges sewn onto new uniforms.

Excellent seamstress, reasonable prices. Great quality…read more Alterations, amazing very generous and nice people. When my daughter broke her ankle and needed her wedding dress re-hemmed, they did it for free because they felt so bad for her.

not recommended... lady was very rude and told me that I never should have got this dress, too…read moretight and she couldn't help me. Well after a wonderful lady just replaced the zipper for me the dress was perfect. Royal was recommended to me but I will never go or recommended anyone to go there.

I have had this quilt for a while now. I am loosing my eye sight and can't finish it. I found lois…read moreon line and I took it to her. It did not have a border on it and that was the last thing to do. When she was done with it she called me and we went over to get it and it was amazing the quilt looked great it only took her 3 days and I was so happy with it I will be taking all of my quilts and close to her if they need to be hemmed or sewed thank you Lois for everything you've done

Both of my boys are getting married this year. I had Lois do the alterations on dress #1 - it was…read morea beaded dress, so kind of fussy to deal with, and she did a great job on it and had it done way ahead of time. I am booking some time for dress #2. I wouldn't consider going anywhere else!

I forgot to post this but I went to this location back in October last minute for alterations on my…read morebridemaid's dress. I needed the cups replaced and the zipper redone so she could bring the skirt up and make the waist smaller. I wish I could remember the sweet older lady's name who helped me but it's been a hot minute. Overall the ambiance of their little boutique was warm and welcoming, they did an amazing job with the alterations and I honestly couldn't tell work had been done on the dress aside from it magically fitting like a glove afterwards. Poorly framed picture is provided because the dress is in storage.

This place is absolutely fantastic! It is a hidden gem! I was recommended by a friend and they did…read morea phenomenal job, were very prompt in their responses, and very fairly priced! Will absolutely be going back for other work! They did exactly what I asked!

The service is amazing - so happy I found this place! In my opinion, it's the best sewing…read moremachine repair company in the area.

Love the sewing machine service at Akron Sewing Machine Center. Had my machine in recently and in…read moreaddition to doing a really great job, she even cleaned a sticky residue on the outside of my machine left by a sticker. My machine looks and sounds so much better than when it went in!

I had a dress altered here and came back for my wedding dress. $40 for an initial appt. Tht is…read moreapplied to your gown but i didn't find one. Made another appt as the appt has a 90 minutes time slot. I had to pay for another appt and the first appt fee is just gone. Sad how people nickel and dime weddings. Then if I wanted time to think - pay another $20 to come back for a third appt to agree to buy the dress. The. Pay for alternations which I was told a price but it wasn't "solid" until I purchased the dress. I went somewhere else to purchase.

Did a wonderful job tailoring my bridesmaid dress and a jumpsuit I was wearing to a wedding!…read moreProfessional, efficient, and did a beautiful job - both outfits were tailored quickly and the turnaround time was just what I needed. I ended up recommending KR's services to my friend to tailor her wedding dress and she was also very impressed! Will be coming here for all my tailoring needs.

The folks are all Italian with thick accents and aren't super nice but definitely know what they're…read moredoing. What I'm hung up on is their prices. I would only use them again if it's an item no one else would alter, and I would FOR SURE get an exact price quote UP FRONT. Then make sure you're comfortable paying for it. Also - they do NOT accept anything but cash/check.

If I could give it less than one star I would. I had said to her how unprofessional they were and…read moreshe said she didn't care and didn't need my business. She shouldn't have a business if she doesn't know how to treat customers and can't go by the hours she has posted!

first suit in a long time and first bespoke worked with Davide and he was a pleasure to work with…read moreand talk to, super helpful not pushy at all!

Last week, I stopped into this Bespoke on a whim due to my tux pants ripping at the seam. I am…read moregrateful for the owner because him & his assistant were gracious enough to see the pants up without hassle. There really are kind folks in the world. And this couple are two of those rare folks.