5 stars for late night immediate response. I emailed them at 11pm the night of the problem and they followed up IMMEDIATELY to say they'd send someone out by 11am the next morning. 5 stars for Mario the excellent gentleman who came in and quickly assessed the situation of the shower cartridge leak and gave a repair solution which was smart and reasonably priced. He DID NOT try to upsell me on anything at all. I instead asked him about what it would take to do a full removal of current outdated hardware and do a more in depth repair. He gave me the estimate on that as well and it we agreed to it. He said they'd come as soon as possible to do that repair hopefully by the next day but if not, 2 days later. It was not a crucial repair so that was OK but there was water dripping to the rate of at least a bucket or more per day so I asked if possible please expedite. They did expedite and came back the next day. 5 stars for Angel who came the next day and did a smash up job. probably took around 5 hours that day. Angel was a gentleman and scholar. He let us peek in at his work all day long with grace and answers for everything we asked and plenty of pictures of work to boot. Angel identified some old piping that was never removed when a previous business installed copper piping. the old piping metal pipe (like galvanized steel) directly touches a new copper pipe in the presence of moisture, galvanic corrosion (electrolysis) occurs. This chemical reaction will corrode the less noble metal (the old iron/steel) and cause the new copper pipe to form pinhole leaks within a few years. He suggested we set up a complimentary review of how much of the old galvanized was left by a crawl under the house. This was performed today and they found the old galvanized leftovers in addition to some leaking galvanized under the tub. Francisco just came out today and looked at the old stuff under the house and gave us some excellent advice on next moves! more reviews to come! Thank you Plumbtree! read more

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They initially came out for two sink drain and faucet repairs and did a great job. They pushed their membership program and since I'm the landlord to a building and we need service option it sounded like a good partnership. Since we joined the membership they vastly inflated pricing. They stopped honoring the member discount. A 3/4 HP disposal was quoted at $730 when equivalent costs $250. They quoted $462 for sink draining. I asked about the member benefit of a included "Annual sink and drain cleaning to support consistent everyday flow" (quoted from their website) and at first they denied that this was a benefit in the program, when I pointed out it was on their website they said this was something completely different. Overall I feel like the membership and their pricing is a big bait and switch. Their workmanship is great for the limited amount we used them for, but the business practices put them in "do not recommend". read more

Mario & Ron were experienced & professional. Using a fiberoptic snake they quickly finished the job. Plumbtree may not be the cheapest, but I think it was worth it. read more

Plumbtree experts are knowledgeable, efficient, professional and charming. Me. Garcia and Mr. Nunez arrive as promised and did an amazing and beautiful job replacing my tankless water heater. Additional, they made suggestions for future upgrades which I appreciated. The price is worth the value. read more

Although this is the first time I've used Plumbtree Plumbing, I am impressed with how quickly they were able to respond to my service request to fix my broken toilet. After looking at my situation, Mathew gave me the costs upfront before he began the repairs. He spent some time explaining options and was quite personable. Hopefully I won't need their services again for awhile, but would definitely use them again. read more

We had an issue with our garbage disposal. Mario was very professional and patient while answering all of my questions. Would recommend to family and friends. read more

Great work and find a leak at toilet. Pretty nice guy and provide multiple solutions for the fix. read more

On Monday morning we woke to the sound of water running under our house. We called Plumbtree and they had someone out within 2 hours. After the problem was identified and we accepted the estimate, we were told two people were needed and could come out next day. This was fine and we agreed. Not long after the first repair person left, someone from Plumbtree called to say they were able to get two workers out that afternoon. Ricky and Ron came shortly after 1 p.m. and did the repair. It was a water hose under the house connecting the main water to a line for the refrigerator. They were friendly and competent and explained everything clearly. By 5 p.m. we had running water again. Best of all, the cost was less than I expected. I'd definitely call Plumbtree if I need plumbing services again! read more

Plumbtree Plumbing and Rooter - The name of the men who repaired our plumbing. - Plumbing Near Me - San Jose, California

We had a leak in the spigot in our back yard and made an appointment and they responded right away and scheduled it for the next day. Matthew M. came out from Plumbtree for assistance the following day as promised and even arrived early! He assessed the situation very carefully and thoroughly and determined that the hose bib need to be replaced. He didn't have the necessary part,but went out to get the new part and returned quickly. He gave us a choice to replace it with the same type or a newer more advance part that may last longer (we chose the newer one). Within minutes he installed and fixed the problem for us. The communication and the service from beginning to finish was outstanding. I would not hesitate to call them again for service. AAAAA +++++! Thanks Matthew! read more

Plumbtree has helped me with a number of plumbing fixes, and every time they have been courteous, responsive, and helpful. I really appreciate the customer service and quality they provide! Ricky helped me with the latest fix and went out of his way to make sure everything was installed correctly. read more

N. Garcia solved the problem quickly, left the bathroom clean, wore shoe covers and was very clear in his explanation on the first steps he was going to take. 5 stars for having clear and reasonable pricing even on a Saturday. read more

Plumbtree Plumbing and Rooter - N. Garcia solved the problem quickly, left the bathroom clean, wore shoe covers and was very clear in his explanation. 5 stars! - Plumbing Near Me - San Jose, California

Very prompt response. Matthew was very prompt , knowledgeable and efficient. We had kitchen faucet leak in the morning and we sisnt knew where to start from. A friend recommended Plumtree plumbing and the problem was fixed within no time Will definitely do business with them again in future read more

There is a real reason they have 100% 5 star reviews. Their quality of work, attention to detail and communication before, during and after their work is unmatched. I inherited my parent's house which was built in 1954 and the dryer FINALLY died! They seriously don't make them like they used to; but anyways, the gas line was definitely not up to code! Hahaha. I knew Best Buy, when they delivered the new dryer would not touch that gas line with a 69ft pole. Nahun Garcia came out, we had a laugh about this ancient build and he said "no problem". Originally we were just gunna add a valve shut off to satisfy Best Buy, but he ran a whole new gas line from the source and ripped out all the WW2 era piping. The work he did was pure art. Really added value to the house...and now probably won't blow up and be on the news about a gas leak. I'm going to these guys for everything from now on. Quality is second to none. Nahun better be here every time! And they better give him a damn raise! (They also offer a veteran discount fyi) read more

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Third time using Plumbtree, and they continue to impress. I called them on a Friday at lunch for a corroded hot water inlet nipple on my water heater that failed and received a same-day response, with estimator (Francisco) on site within two hours and full replacement completed within about six hours of my initial call. They use quality Bradford White units and honored my request to pull the newest-manufactured unit available (less than 30 days off the line). They also upgraded the drain valve to a full-port brass ball valve and left a spare anode rod for future maintenance. The tech, Matthew, was quick, personable, and thorough. He caught an improperly installed vent line from a previous company and repaired it at no charge as he did not in good conscience want to leave an active safety hazard in my home even though it not part of his scope, and Plumbtree management readily stood behind his decision. They are not the cheapest in town, but they are fast, professional, technically excellent, and ethical. Customer for life. read more

We called Plumbtree Plumbing when we had a sewer line backup. Matthew arrived on time 90 minutes later, and resolved our issue after a few tries. Thanks for your service! read more

So I unfortunately had to update my review. I had called Plumbtree because I had a good experience with them on the phone prior and wanted them to come help with a water heater problem we were having. They were able to come out within about a day and help. We have two water heaters and the tech had to turn off our solar water heater because the tech needed to speak with owner due to the parts being old and not knowing how to fix it. I said no problem because we had a working water heater. They haven't been back since and this was at the end of March. So almost three months. I called several several times and every time I got the same response each time. "Oh they haven't called you? The tech isn't here or the tech is on the other line and will call you today. They are still trying to figure out how to fix it." I gave two stars because they did come out quickly and seemed like they could help but the follow up is terrible and we have been left to figure out what to do next. The person answering the calls was nice but the tech/owners do not respond and get back to you. And what if we didn't have a working water heater? Then what? I'm just very disappointed after a good experience and now this is the exact opposite. read more

Matthew Marotti was the guy to come for the repair. He was very professional and paid great attention to the details. He gave me different choices for the products and helped me to make the decision. He finished the job nice and clean, I hope next time if I need the service in the kitchen again he can come. I really appreciated his excellent service! Thanks! read more

Plumber Matthew Marotti arrived within the scheduled time and replaced my kitchen garbage disposal. He did excellent work and explained things well. matthew is very friendly and pleasant as well. I intend to utilize Plumbtree Plumbing for any future plumbing issues. read more

I used them a few years ago and thought they were great but I think they're now understaffed and the technicians are not that skilled anymore. Had 2 toilets that needed to be looked at. Had an initial appt that they rescheduled b/c they had too many appts. Next day the guy came and barely looked at one toilet and just told me to replace it for $900 and then looked at the 2nd one and said he can't do anything and I'd need to schedule another appt. Scheduled another one (why, don't ask) and then I got a text they were running late again. I finally canceled and found another plumber who said he'd come right away and gave me an estimate that was 1/2 the cost of Plumbtree's. read more

Plumbtree Plumbing has been our go-to plumbing company for a reason, and this visit was no exception! We asked for our favorite plumber, Austin, and as always, he delivered excellent service. Austin arrived on time and immediately got to work fixing our bathtub drain leak with his usual awesome workmanship and professionalism. But the real highlight? Our dog, Kona, was absolutely thrilled to see her favorite plumber again! As soon as she saw Austin, her tail couldn't stop wagging--she practically rolled out the red carpet for him. Clearly, he's not just a plumbing pro but also a dog whisperer! We can't say enough good things about Plumbtree Plumbing. Between their fantastic customer service, reliable work, and Kona's wholehearted approval, we'll keep coming back for any plumbing needs. Highly recommend! read more

Schedule at your on risk, I scheduled a plumber via their website for 11am the next day. On the next day I got a call in the AM stating that they only had an opening at 5pm. Why take my online appt for 11 and call to say they don't have an 11am. I mean even restaurant knows how to do this. I said okay. Then at 2pm the day of their arrival they called to state that the had o cancel due to an emergency and there were no other plumbers. and they could reschedule for 2 days later. Don't take my appointment, then reschedule only to cancel if you're not serious about customer. Very disappointed read more

We had a sewer back up at our property and Plumbtree Plumbing was very prompt in responding to our request. They scheduled a technician to visit and Mario Quinonez helped us to clear the back up very quickly. He is an excellent professional, knows his work very well and was forthcoming in providing suggestions to fix our problems. Although they are a little expensive but we were very happy with their service and give a 5 star rating to Mario! read more

A lifesaver on a tough day! Picture this: a completely clogged kitchen sink, two hungry kids, a scorching long weekend, barking dogs, and no plumber in sight despite multiple calls. Total chaos. Then came Bruce--our hero of the day! He showed up exactly when he said he would, gave a clear quote, and immediately got to work. Trust me, I had tried everything DIY (even considered a full hydraulic flush!), but Bruce knew exactly what to do. He brought out his monster snake tool, worked his magic, and boom--15 minutes later, the sink was flowing like new. Thanks to Bruce, I now have happy, well-fed kids and a fully functional kitchen! read more

Had the pressure of working with Plumbtree Plumbing and Rooter again. The team works efficiently and with integrity. Austin was helpful and went the extra mile to ensure everything with our water heater was perfect and would pass our homes inspection. read more

Plumbtree provided great service. Mathew came out to give a quote for water heater repair. He was really friendly and knowledgeable. Their pricing is competitive and reasonable. read more

Over the last several years, I have had someone from Plumbtree out to the house. I have been happy with them each time. This time it was because my kitchen sink hose had sprung a leak from some sort of tear. After spending several hours over the course of several days to, remove and replace myself I gave in and brought in the professionals. Anthony came out and we discussed whether it made sense to replace the torn hose or replace the entire faucet. I had already bought a faucet I liked at Costco. In the end, I decided the old faucet had served well for at least some 16 years. Let's replace with something new from the YouTube videos also seemed more likely to be simpler to deal with in the future. Anthony said to work and completed it in less than two hours. Hurrah! It's always good to have a recurring positive business experience and so I'm happy to share this with you. read more

Called Plumbtree to get a toilet replaced. They sent over Matthew who was great throughout the project, explained everything he was going to do and was diligent. Glenn was checking in on Matthew and was able to check some of our other fixtures and gave me invaluable information on what he observed and what would have to be done before anything gets too bad. Looking forward to making another call to Plumbtree to get some more work done, especially before it turns into an emergency. If you need plumbing service, don't hesitate to call these guys. They are the only ones I will call in the future. read more

Our electrician had a mishap with our rewire project and drilled into a water line. Anthony from plumbtree plumbing came and resolved the issue. He was extremely kind, professional, thorough, took before/after photos and left us with a much better setup! read more

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Ricky was very helpful. He came on time and very friendly.It ended up being the appliance issue but he explained the issue very well and provided me helpful suggestions. read more

They do good work but are very expensive, too much for My budget I will keep looking read more

Ernie and Antonio showed up to perform the water softener installation - they were on time and did a great job - very happy with the work. The installation was clean and looks great. They went above and beyond to find an appropriate post-filter when Ernie discovered that we had an incorrect carbon filter (for our application). I will definitely use Plumbtree in the future. read more

Plumbtree needs to either fix their online system to match their availability, or put proper disclaimers that it's just an appointment request and *not guaranteed*. I had a similar experience to Edward R. Since I was hoping for something the same day (which is why I chose them to begin with), I ultimately took my business elsewhere. read more

We had a late-night toilet leak that started affecting our hardwood floors. I called Plumbtree Plumbing around midnight, and someone answered right away! They scheduled a visit for the next morning and sent a confirmation with a photo of the tech. Mario arrived on time, was friendly, professional, and explained everything clearly. He handled the repairs efficiently and gave us smart options when unexpected issues came up. We're so grateful for his help and will definitely use Plumbtree again! read more

Ricky was great. Showed up early, explained what he would do, cleaned up after himself and fixed the issue.

This is the third time Plumbtree has done a job for me and they were as fast, efficient and friendly as they were on the first two jobs removing my old garbage disposal and installing a new one. Their price was competitive read more

Mario and Santiago installed two toilets at our home this morning. The work was done expertly, cleanly, and quickly. Leader Mario was very personable and communicative. This was our third experience with Plumbtree Plumbing: exceptional personnel, customer service, and expertise every time. Thank you, Mario and Santiago! And additional thanks to Alice who arranged our appointment in a timely and expert manner. read more

In terms of professionalism, business acumen, timeliness, and attention to detail I have found none better. Teams full of experienced experts that don't cut corners and ensure that each and every task is met with precision and accuracy. Issues started with moisture in the wall and mold on the wall and ceiling in the home. Technician was expeditiously sent out and quickly assessed the issues and provided a thorough inspection that alleviated all of our concerns. Afterwards a team came in and successfully installed new plumbing and water heater. This level of customer service and true craftsmanship is an immeasurable asset and I assure you will find no better value to fulfill your needs. Highly recommended!! Santiago, Francisco, Trino, Antonio, Josh, and Glenn all top notch. Doubt you find anyone better. read more

Bruce Collins came exactly when expected (dispatcher was professional and accurate with ETA). Bruce was friendly, generous with his time and energy and fixed my problem within an amazing amount of time. He was also willing to show me everything and explain thoroughly. I highly recommend Plumtree Plumbing. Since I work during the week, Bruce was able to come out on a Saturday. Whereas another plumber may have found additional problems, Bruce did the most cost effective repair, for which I am very grateful. read more

We had an issue with our dishwasher not draining. I called Plumbtree at around noon on a Saturday and they were over at our place 4 hours later. I appreciate the clear and concise communication over text and email. They even include pictures of the arriving technician so you know who to expect at your door. Bruce Carson was enthusiastic, knowledgeable, and friendly. He was finished in under and hour and left no mess. He even chose to replace our dishwasher air gap cap with the same finish as our sink fixture so they match. I would highly recommend Plumbtree and would use them again! read more

The brine tank for my water softener had stopped working. Bruce took it apart, cleaned the parts, and ran a new plastic water line and coupler between the tank and the water softener. He used a clear line instead of a black one so we can see the water moving. I also had him change out a corroded valve that was going to a fridge in the garage, and clean some corrosion on that pipe. Lastly, he was happy to dispose of two buckets of salt that had become dirty. We set up the brine tank again with fresh salt and started a recharge cycle on the water softener. It started filling with water as expected, and I will know within a couple hours if it's working properly, but there shouldn't be any problems. Pricing was rather more than I had expected, but I accepted the bid and am happy with the workmanship. Bruce is an all around pleasant guy to work with. read more

Plumbtree Plumbing and Rooter - Plumbing Near Me - San Jose, California

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