Drain masters came by last year to help fix my sink stopper. It "randomly" got stuck and it turned out that a piece had broken off and needed to be replaced. They came by with the new piece needed, and installed it quickly. Thank you! read more

Honest, quick and professional. Needed someone reliable and Edward was affordable and reliable. He also provided 60 days warranty for his work. read more

Drain Masters - Truck - Plumbing Near Me - San Jose, California

My husband came home from a month long hospital stay and our toilet wasn't working, not only that it backed up into the tub! Eddie and Josh turned up to save the day. They were fast, respectful and all round fabulous and to make it even better they were funny. Not all heroes wear capes but they should totally buy a couple. I have only good things to say about them and their services. read more

Very responsive and professional. Efficient communication and solved my problem onsite which saved our Christmas Day in time. The price was reasonable too. Recommend! read more

Fast response, and took care of the problem! Drainmasters to the rescue again! My folks have really old piping that tends to get clogged up every couple of years. We called Edward this past week when the washing machine started draining into the bathtub and the toilets wouldn't flush. He came out within 10 minutes and had the problem solved in 10 minutes! He even fixed a faucet in the bathroom he discovered that hadn't been working properly for a while. He is professional and quick! read more

I have used Edward three times now, each time with great results. He gets the job done in expeditiously, no mater what the task. He's very experienced and solves whatever plumbing problem you have, and not ones you don't have like some of the other plumbers in town. He has cleared our main drain from obstructions. He also reworked the pipes that shutoff our house water and sprinklers as the original valve was failing and leaking. This last repair was a crusty worn out leaking pipe that coming off the water meter. Someone previously repaired it in a way that left wet damp soil around the pipe and it was leaking very badly. My water bill was over $1000 for 2 months, after being 600 for the previous 2 months. This last repair should be the source of the bad water leak. He did a nice job on the excavation and replacement for us. I trust him to do the job right and at a fair price. read more

Having draining issues all around the house with this storm in San Jose. Edward has been so helpful and open to helping us on the phone even though it may not have to do with the drain. Definitely will be calling once this chaotic storm passes! read more

Ed is a seasoned pro, prompt, prepared, and professional. He is not one of those guys who takes advantage of people; far from it. His prices are very fair, and he stands behind this work. When I first moved into this neighborhood, and I had a problem, he could not have been more helpful to a total stranger. Then he found some other stuff I didn't know about and he took care of that and wouldn't charge me. Not just an excellent neighbor, or professional, every single friend has commented on how the problem was fixed the first time, how he cleaned up everything, how he showed up when he said he was going to, and on and on. I recommend him highly as you can tell. read more

Thank you Edward and César! These two make a great team. They are responsive, friendly, knowledgeable, professional and respectful! We had a back up in our main line and no (accessible) cleanout. Within 2.5 hours, these two installed a cleanout, snaked the line and restored our plumbing services - ON BUDGET! I called at least 6 other plumbers, they were either not able to provide the required services or quoted outrageous service fees. Definitely will keep Drain Master in my contacts and highly recommend them! read more

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I wouldn't recommend. I was told I'd get an estimate -- that never happened. Instead, I was hit with a $1,300 bill for installing a tub and replacing some valves. It seems way over priced in my opinion. Also, he removed a huge hole in my bathroom without asking me beforehand. I'm not sure this was necessary or just to make it easier for himself. He told me he "had" to take a hole out of my downstairs neighbor's ceiling to access a pipe, but when she refused, he apparently was still able to do the job (or he didn't do it, I couldn't get a straight answer from him, it was all mumbo jumbo). Anyway, I'm sure there are more straight forward plumbers out there. I'd keep looking. read more

Edward and his team are wonderful to work with. Very reliable and honest people. Get the job done fast and work with your schedule. I can't recommend them enough and am grateful to have found such a fantastic company to work with for all my plumbing needs! Photo of our most recent project. read more

Drain Masters - Installed new garbage disposal, faucet, filtered water faucet, dishwasher air gap and air switch for garbage disposal. - Plumbing Near Me - San Jose, California

Thank you Ed for installing a new water heater & fixing a leak connected with the washer. Everything installed in a couple of hours. Great service!! read more

I had Edward of Drain Masters came after Elite Rooter came by and wasn't able to resolve kitchen drainage issue. Elite Rooter told me it needed hydro-jetting and a cleanout to fix the issue. They quoted $2,800 which I wasn't ready to accept. I am not going to say Elite Rooter is a scam because they refunded the cost of first visit after I told them Drain Masters came and fixed the issue. I guess the technician from Elite Rooter lacked the experience and didn't try to troubleshoot issue further. Back to Drain Masters, they were recommended by someone in Nextdoor. Drain Masters caught my attention because it's a family owned business ran by Edward. Edward personally came out to try fix the issue and he did with a reasonable cost. He knew his trade craft which is important of course! read more

I love Ed. He helped clear up an outside drain about 3 years ago during the pandemic. My backyard has not flooded since. At that visit, he fixed my dishwasher outlet flute at the kitchen sink for free! I've texted him a few times afterwards, for simple plumbing advice. He is always generous with his time, in his busy schedule, for free. Very recently, I texted a photo of my bathroom shower faucet. He knew right away what type of cartridge I needed to fix the problem. I'm an Ed fan! read more

There was a serious leakage in my front yard. Edward came very quickly and fixed it up with a reasonable price. I highly recommend him.

I found my water heater leaking Saturday morning, it wasn't a whole lot of water but since the thing was installed June of 2005 I figured it was done and I should get the ball rolling on getting a replacement in. I called Ed and he was at my place by 11. He confirmed that my heater had served me well and it was time to go. Ed showed up on time, 9am Monday, by 11 he was gone, new water heater installed. Ed was prompt, efficient and friendly. I would recommend Ed to my friends and family. read more

Ed was able to quickly schedule our home repair, arrived on time and the garbage disposal replacement was priced as quoted and quickly handled. He was very easy to deal with and does great work so we found him super helpful! read more

Our outtake was leaking where it meets the concrete slab. Ed and his team came the next day assessed the situation and came back the next day and fixed it. Ed was recommended by his neighbor and I'm so glad I called him. Fair price and problem fixed right away plus he suggested adding a clean out to prevent future backups. read more

Very fast and responsive. Edward was very respectful and efficient. I would highly recommend Drain Masters to everyone.

I called regarding a sudden drain leak in our master bedroom vanity. Edward came within a couple of hours and fixed the leak quickly. He is a very pleasant guy and the price was good. Highly recommended. read more

Ed came to my house in April to clean my sewer main. I have used his services in the past and it is still the most honest, reliable and professional plumbing service company in our area. Ed is very knowledgeable and experienced in all aspects of residential plumbing. He also provides an excellent sewer cleaning service. I have a 1950s home, so the sewer maintenance is very important in these homes. Ed can answer any questions that you may have regarding plumbing repair, new installations and maintenance. I am planning to remodel my bathroom in the future and plan to use Ed for all the plumbing modifications and new plumbing/sewer installations. He is very fair in his pricing and will not over charge you for his services. read more

Great service. Showed up on time as promised . Determined the problem and handled it same day (he had the parts in his van which was nice) very respectful , communication was great from start to finish ! Great price ! will definitely recommend to anyone I know and is need of a reliable plumber service . read more

The previous tenant did some crazy stuff in my back yard. When it rained really hard back in March, my deck and back yard flooded! Ed came out, fixed the clogged drain pipe in no time. Get this, my dishwasher air gap was leaking water under the sink. Because Ed was so efficient at fixing the clogged drainage pipe outside, he fixed this leak for free! These guys know their plumbing. Good people. I'm a fan. Will be calling them for all my plumbing needs in the future. read more

We ended up with a backed up toilet due to a supposedly biodegraeable wipe that got stuck in the line. Called Ed, who then sent his guy Ceasar to come out to clear the drain. Ed said they would be out within the hour and to his word Ceasar came out within the hour. Ceasar gave us some feedback on how to avoid this issue in the future and even showed me how to auger the line if I wanted to do this myself in the future. He even gave me brand options to choose from. I thought this was a nice touch in customer service! Based on this experience I would highly recommend Drain Masters based on their level of customer service provided. read more

Ed was responsive and on target with suggestions on how to fix a toilet that wasn't flushing. It saved us a lot of headaches and wasted time. We appreciated his professionalism and that he got to the root of the problem right away. Out toilet is flushing again perfectly. We would highly recommend Ed. read more

Initially came to solve a clogged figure 5 pipe. Upon request, went to inspect re-plumbing work done by another company 3 months earlier and correctly diagnosed two issues, one of which was causing an ongoing leak (loose vent cap). We had the other company come back and fix - which they did without protest and under warranty. We're grateful for Ed's guidance and appreciate his expertise! Drain Masters is my go-to company next time. read more

Posting this review close to 2 months after service. We got leakage in Main Water Supply near the Meter when we were Out on Vacation. Edward was responsive and helped us to get this issue fixed coordinating on phone. Reliable and Trustable. read more

We had a plumbing backup at the house, and had arranged for another company to come out to deal with it in the morning. They didn't show. They told me they were 'on their way'. Then two hours later texted 'Sorry, I'm almost done here'. And then silence. After a couple of more hours and no replies to my voicemails/texts, I cut the first company loose and called Drain Masters. And I'm really glad I did! Ed picked up the phone, asked a few questions, and then was knocking on my front door thirty minutes later. Wow. He knew the neighborhood too - he and his brother were raised in Almaden Valley. He'd done work for one of my neighbors. He knew where the pipe runs were laid out in these houses. He knew his stuff. Our problem was in our sewer line, but it was far, far down the line. So far down that Ed had to call his brother to bring over the truck with the bigger machine. And his brother was here in about fifteen minutes. Both of them were a pleasure to work with. Respectful, easy going, and they listen well. I'd hire them again in a minute. read more

Best plumbers ever! Quick response time, good sense of humor, reasonable prices. They fix the problem the first time and they're very pleasant to be around. I wish I could call them for everything that needs to be repaired around the house. read more

Same day service for a clogged kitchen sink and toilet....very knowledgeable, polite and respectful...only complaint....a bit on the pricy side! I'm in the wrong line of work! :) I was told most other businesses would have charged me $570 an hour...I would assume then they're clearing my clogged drain on the International Space Station... read more

I had an urgent need to replace my main water line from water meter box to the house as I just realized my pipe was too old and rusty during a landscaping project. I called Edward and he should up in less than an hour! The pipe was replaced with a copper line the very next day. I'm impressed with his honest approach and "can-do" attitude. The price was fair and I couldn't be happier. Thanks you! read more

I left a message for Ed for some plumbing needs including a clog and drain issue. Ed responded the next day. He gave me a time window the next day and said he would try to get out sooner if he could. His capable employee/plumber, Cesar, came by 2 hours 'before' the scheduled appointment. Cesar was friendly, easy to talk to, listened to what needs we had, and gave a very fair, flat fee quote based upon what he saw, and what I requested. Cesar was very thorough, clean and got the job done. Drain Masters, including Ed and Cesar, offer excellent customer service, plumbing expertise, and up-front pricing. We would absolutely use them again and refer them to friends, relatives, and Yelp readers. read more

Really easy to work with! Got to the house within a few hours and just got to work and got our pipes moved. Would use him again in a heart beat! Nice guy and knows his stuff! read more

After the first company is called sent a guy out 2 hours after the appointment time. He didn't want to stay and unclog the drain at 6:30pm.... Complained it was a huge job and he wanted to go home at the end of the day, not do this. Said I should've called earlier. I did call earlier, at 10am.... Well, wouldn't do the work and said he'd come back the next day. Well, what are we supposed to do with ALL SINKS AND BATH TUB completely full of water? The next morning I called Ed instead and he came out and had it fixed in less than 15 minutes! No hassle, no problem! Very friendly and gets the job done! read more

I used drain masters in summer for my Kitchen and Washer unclog. They done great job, nice service, and not expensive, I am recommending my friend live nearby also use Drain Master's service. read more

Had them come out to fix a clogged shower drain. When they came out, they unclogged it and left. However, they broke the shower drain cover and didn't tell me about it. I called them and they came back and re-attached it with silicon, which didn't even work through one shower the following day. I called them again, and they came back and put REGULAR drywall screws in the drain, which held the cover in place but started to rust within a few days. Less than a month later, those have fallen apart, and a call back to them resulted in "we're not responsible for things that break when we access your drain pipe." So, now I need to call an actual reputable plumber instead of these shysters to get this fixed correctly...a problem that they cause and won't fix. read more

Ed scheduled a time with me, willing to work around my schedule to come out and install a Pelican Saltless, whole house water filtration system with UV filtration. He warned me ahead of time that he will be turning the water off for 4-6 hours for installation. He even has my outside hose filtered so I can wash my cars with filtered water, spotless! Very professional, knowledgeable, answered all of my questions and showed me the answers to any concerns I had. read more

Drain Masters - Plumbing Near Me - San Jose, California

If I could give this place 0 stars, I would. I called for a simple service which probably would not have taken a long time at all. Since it was so easy, I believe that's the reason they were willing to come... Until he found out that I lived in a condo building. At that point, he rejected my business and told me to call someone else! Wow! They should probably state that they don't like to do business with condos on their website so people don't bother to call them. Don't believe their website either when they say they are open 24-7. I called last night and didn't get a call back until the morning after. How does a business claim to be open 24-7? False advertising. Good thing I didn't hire them because he was going to charge me $125 for something so simple!!! read more

For 2 long years I have been fighting against the power of nature, a 50ft redwood and a 30ft oak tree. Clay pipes were the standard for sewage lines up to 100 years ago. while these have proved sturdy all the way back to the days of the Roman Empire, they have not held up well to earthquakes and ROOTS. Given the severe root infestation of our line (between our house and sidewalk ~45 feet) , I have used a friend of the family to snake our line about every 3 months for the past 2 years. I have finally decided to replace the entire 45 foot line using a trenchless technology (H&H Company review coming shortly) with a Polyethylene pipe, with one-week left before the project kicks off, of course the line backs up again. My plumbing source was not available, so I gave Drain Master a shot. Edward Sylvester is the sole proprietor of Drain Master and does all the work with one apprentice. He gave me a $125 quote over the phone (which is very reasonable considering the length of the line and the slope of the incline to the house), he came promptly as promised and cleaned-out the line within 15 minutes and the final bill came out less than the phone quote. Great experience from a professional licensed independent plumber! read more

Dave came over fixed blocked drain super fast no prob, friendly, knowledgeable & affordable. Thank you guys so much, would recommend for sure! read more