$125 down the drain! But in this case, I reckon it's a good thing. First of all, I would like to declare that I am an extreme Yelper when it comes to scouting restaurants, services, etc. Master shower backed up and a few days later, guest room shower backed up causing for my inquiries via highly rated business on Yelp. I settled on Drain Masters and gave them a call. Friendly and professional on the phone and was told that someone would be out w/in the hour. 45 minutes later, I received a call saying that they are at my residence. Come in, booties and all, take a look at the showers, go on the roof, snake the line, do their thing, and drains are cleared up (no thanks to giant hairball). Overall, am very satisfied customer. Thanks again, Yelp, and Drain Masters! read more

When I saw the multitude of 5-Star reviews Drain Masters had received on Yelp, I decided to give these guys a job of fixing a leaking kitchen sink. While the plumber showed up on time and workmanship seems fine, I feel the $158.00 charged to replace a gasket and locknut assembly was just far too steep. Seeing that the entire repair process took only 15 minutes, one might think that my inquiry about including snaking out the line for that price might have made it a more equitable deal. No, that would be extra. read more

Real nice guy and he knows what he's doing. Gave me an estimate over the phone, showed up on time, and fixed the problem. Charged exactly what he said he would when the job was finished. Would highly recommend! read more

Edward saved us from $5K from "Rooter Hero" telling us our sewer line was broken. He scoped the sewer lines and showed me everything was fine. Drain Masters is AWESOME! Many thanks Ed!!! read more

I've used them twice now and each time they cleared our mighty blockages fast with friendly service... Easy peasy the water is flowing! read more

Drain Masters - Plumbing Near Me - San Jose, California

Business card says "Honesty is Our Policy," and it is no exaggeration. Very good, very fast, very fair. At the time I was getting quotes, owner Edward gave me great advice on what to watch out for. His price was very reasonable and he came in on the low end--$125 total for unclogging our drain. The work is warrantied--any problem within 6 days and he re-snakes my drains for no charge. P&K: two thumbs way up! read more

Edward came to rescue yesterday to unclog the main sewer line. The water was getting backed up from outside sewer line outlet and whole area was contaminated. There was smell in the toilet also because of that. Ed showed up within few min of calling and finished the job within 10 min. I found him to be very reliable and great to talk to. Highly recommended! read more

We have lived with a horrible working shower/tub for 8 years and never too the time to take care of it. I finally called Drain Masters and they were at my house withing 2 hours and assessed the problem. The work that needed to be done needed some more time and they were able to schedule me an appointment the very next day. He explained the work to be done and gave a fair estimate. The work was done with no problems and our shower valve was replaced and fixed. The drywall that was removed was replaced and I have no complaints about the work done. The technician was friendly and communicative and worked clean and quietly. I highly recommend Drain Masters for any plumbing repairs. read more

Courteous, careful, skilled. Completely positive experience (replacing a garbage disposal). read more

Plumbing is nasty business, better to call the pros when things get backed up. Had problems with the 2" line, they were able to snake it in no time. Removed and replaced the frozen cap on the cleanout so they didn't have to slip on the mossy roof. They were courteous and prompt. What more do you want? Just call 'em already. read more

We did a remodel a few years ago and someone left a drain plug in place and then added additional construction pipe over the top. Had One of these snake-rooter companies in and they had no clue what to do -- just wanted to drop a snake down the drain and go. These guys took the time to figure out what was actually causing the problem. they had to go under the house into the crawlspace. True Professionals. read more

Great service. Arrives on time and fair pricing. Had a problem with a kitchen sewer line that was leaking under the house. Edward advised that before he could fix the line, he needed to have the area cleaned first. He recommended a company who does the clean up, after the company did the clean up, Edward inspected their job and was not satisfied, even though he could have fixed the line. he went ahead and called the company back to properly the clean up. This was huge for us, as we would not have known how well the clean up crew did their job because it was underneath the house. He looked out for us big time. Thanks Ed! read more

Honesty and integrity are soooooo nice! I called Drain Masters to come out and perform a hydro-jetting service (a very specialized pressure-washer for sewer lines) My line was not clogged, but I had easy access to the sewer system during a remodel and I new there was a bit of construction debris in the sewer line - so I thought why not get some peace of mind that it is clear. Edward arrived early, and after some discussion he used his fancy sewer camera to examine my sewer line. He said my lines looked fantastic, and he saw no need to spend the extra money on the hyrdo-jetting service. Thanks Edward! read more

These guys are good. Fixed our shower and water heater. Prompt service. Fair price. Nice local San Jose guys.

He's the best! Super friendly, knowledgeable, amazing service. I would recommend his services to anybody. Even took the time out of his day on the middle of the day Saturday to assist me with my issues. I will definitely be calling him back again if anything else comes up. read more

The owner responded to me very quickly and gave me a clear estimate.

Had an issue with the washing machine leaking into the drain pipe. Dave came out and fixed it in no time. Awesome service and great work!

I have to say - you really don't realize how vital clear drains are until you have just moved into a new house (so counter and floor space is at a premium due to boxes!everywhere) and you can't run the dishwasher or even do the dishes by hand. Hell, I even had to take my pot of boiling water and colander out to the garden in order to drain our spaghetti! Nightmare! So yah .. we had a clogged drain that wouldn't clear - even when we put a 30' snake put down it. So I checked Yelp, saw the reviews for these guys, and gave 'em a call. Score another one for the Yelp community in terms of not leading me astray! We got it scheduled, they arrived when they said they would, work was done quickly and efficiently including installing a proper set of drainpipes under the kitchen sink (what was there was definitely cobbled together by someone not sure what they were doing). And now our sink drains, our dishes are done, and all (ALL!) we have to do is get boxes unpacked in hopes of seeing the floors once again! read more

We had an overflowing kitchen sink on Christmas Eve. Edward and David were able to come to our house within 45 minutes. They diagnosed the problem, a separated pipe, within less than 10 minutes. They had to cut a hole in the wall to reach the pipe. They fixed the problem within an hour without making a mess with when they snaked the pipes. The only negative: They said it would be a flat $158 but charged us an additional $107 just because they had to cut through some dry wall. Being Christmas Eve and on our way out to celebrate with family, we paid it gratefully, but it was a bit steep. They were punctual, friendly, professional, wore shoe covers. I would call them again and recommend them to friends. read more

Fast, free and friendly quote over the phone. Came within a 1/2 hour, out in 15 minutes. Super easy! Highly recommended! read more

While trying to do some plumbing work myself I found that the values under my kitchen sink were leaking. I know enough about plumbing to know that I don't want to tackle this. I called Drain Masters and they came out as scheduled, did the work quickly and charged what I thought was a fair price. I would call them again anytime. read more

I had 2 sinks that were clogged. We tried Drano, and even took the pipes apart to try and unclog them ourselves. No good. Dave and Ed came in, unclogged it in 15 minutes and now it works perfect! They were professional and fast. I would definitely recommend them! read more

Me and Dad were trying all day to unplug the drain line we finally gave up called Eddie he came out and had it done in 20 minutes WOW!! Awesome guy he's been doing it for a while thanks Ed!!! read more

They came over same day and took care of the problem quickly and professionally and even helped with cleanup!

Ed (the owner) came out since a previous plumber told us the only way to get the toilet to flush (it was draining, but slowly) was to buy a new Toto toilet that would cost $900-1000 through him. Ed checked things out and realized it was calcium build-up and was able to flush the system out in just a few minutes. We appreciated his correct advice and repair and had him return to flush out our hot water heater. We found Ed on a yelp review of the first plumber where they recommended him because of their bad experience with the first guy. I highly recommend Drain Masters after our bad experience with the other guy. read more

Two for two. Ed responded to my call and came the next morning to fix a leaky shower valve. It's been several years since I've seen him, but he is still the honest, professional, and above all competent contractor. My shower was diagnosed and fixed quickly, and he even adjusted the psi from my outside sprinklers as a precaution. His price is fair & competitive, so I tipped him - because he is worth it. They don't make many good contractors like this any more. He's like some best kept secret that I still want to keep. Ok, Yelp. This is me giving back to you since you helped me find him in the first place. read more

Edward was awesome. Called, he was here less than one hour. Friendly, great service. Highly recommend his company!! Ed was courteous & very professional. Asked if I had any other problems because of my trees in front. read more

The kitchen garbage disposal was clogged and extremely slow to drain. Both sides of the sink were draining very slowly. I called Drain Masters on Wed around lunchtime and Ed came the very next morning. Ed was very courteous and professional. He took the pipes out, showed me exactly what was causing the clog (butternut squash skins, guilty as charged!), cleared it and told me to avoid putting large scraps in the disposal in the future . He was done in less than 25mins. Charged me the same price as what he quoted on the phone. No fuss, just straight up honest service! Highly recommend! read more

They returned my call in few hours. After I described my plumbing issue, they gave a quote on the call. On the next day, they arrived early and unclogged my sewage line quickly. Great friendly service. Definitely recommend to my friends read more

These guys are THE BEST! They were courteous, they were here within the hour and they fixed my sink PRONTO. I wish everyone were as efficient and fun as they guyz! read more

Had a flood Sunday night, called Ed Monday morning at 9 am. He rolled up at 9:15!! Found the obstruction in main sewer line, cleared it out, even checked the shower drain upstairs that was draining slowly. Timely, effecient, clean and very courteous and the price was less than expected. True professionals run this outfit in my opinion. Thanks Ed! read more

Edward answered my call in and showed up within 90 min. Assessed the issues and in short order had the main line cleared out. Charged a fair $225.00 for the call. No more stuck toilets and showers in the house, yeah! Peace in the house. read more

I have been using Ed/Drain Masters as my plumbing service exclusively for as many years as I can remember....more than 20 years. Every time I call they are right on it. Always the same day I need help. They get the job done quickly, correctly and they are knowledgeable, make helpful recommendations and are extremely respectful of person, place and property. I would never use anyone else! The service exceeds expectations. Plumbing problems are very stressful for homeowners. Ed and company give me the confidence to know that once I call them, everything will be OK. I am very thankful! read more

0 stars - just like the others I've been waiting at home for 2 hours. No call - no show. I've left 2 messages.... Also like the others I took time away from my business to sit at home. I may send them a bill for my time that they wasted. Don't call these guys =( read more

My mother had a sewer problem and looked in the yellow pages and called Go Go Rooter. They totally ripped her off charging her 750 and couldn't get through said it would cost additonal 5000 to unclog it and add a sewer clean out. My brother called Drain masters they came out and in 15 min uncloged it told her she already had a sewer clean out and only charged her 125. Way to to Drain Master!! Thank you so much!! read more

They installed a cleanout for me a year ago. They charged me much more than they originally quoted ($1200 instead of $800). Also the concrete surface they added looked very lumpy. And they didn't clear away the rubble afterwards. I would never use them again. read more

I took Valdo's recommedation and it was well worth it! Saturday morning the plumbing backed up and I went to Yelp to find a good plumber. Since I live in downtown San Jose, I was looking for a local plumber who had experience in working on older homes (Our home was built in 1918) and found Valdo's positive comments. I gave Drain Master a call at 8:30 AM and they had two young men on site in 45 minutes. There were knowledgeable, efficient and and had the problem solved in 50 minutes. The amazing thing is they said if the drains back up in the next 30 days they will come back and clean them out for Free! They said to call them anytime, even midnight, and they'll show up! The two young men are the nephews of the owner, Edward Sylvester, and he is fortunate to have them as employees. There's nothing like knowledge, youth an exuberance to get the job done. The cost . . . $80. The last time we had this done 4 years ago it cost $120. Kudos! read more

Showed up quickly on a Saturday and unblocked a plugged up toilet that I couldn't get to budge after a lot of trying. He spent 5 minutes on it and charged $125 which is twice what I expected a high fee to be. My bad for not getting a quote over the phone, but I was lulled into a false sense of security by the other glowing reviews. I hate to stick them with only one star but I live on SSDI and I'm sensitive to being gouged by contractors. If you're only interested in quick service and price is not an issue then these guys will probably be good for you. Otherwise, make a few calls and get a rough estimate and their minimum charge for showing up, By the way, he told me that they charge "per job" so if I asked him to look at another leaky toilet that would have been a separate $125 charge. read more

The job was done and everything works. But I think we were way overcharged for the job that was done. The customer service sucked!. It took 10 mins and we were charged 125$. And got a quote for another job which we decided to pass on. read more

Yes, folks, I did a stupid thing and put stuff in the disposal I shouldn't have. I called Ed because of the two prior reviews on here, and left him a message to call me back. Within 30 minutes, he returned my call, told me he'd be here in about an hour, and sure enough, he showed up. He unclogged the main drain in less than 10 minutes, which I'd tried to do for three hours on my own. He gave me a 60 day warranty (I've never received anything more than a 30 day), and he charged $125. Compared to the other quote I'd gotten ($182 just to come out), I thought this was quite reasonable. He was professional, friendly and obviously knowledgeable. I hope I don't need him again, but if I do, he's the only one I will call. read more