Josh was very personable and helpful in getting us the furnace that we needed! Scheduling for Installation was quick and easy. Thanks Josh! read more

Pathetic- I scheduled an inspection of my HVAC 2 weeks ago for today as part of their service they sold me . I was told I would receive a text with a 45 minute pending arrival. I took the day off work to ensure I would be hone. At 3 Pm I finally received a text message that they were experiencing a full schedule and to call them for a new appointment. The office called me at 4:45 to again reiterate after I waited all day to state they weren't honoring their appointment and I needed to reschedule - no apology, no priority treatment, no acknowledgement of my day or efforts with an offer to firmly commit to a time or date. Instead I was offered the "next" available window more than 2 weeks out and still a window. another potential day off wotk... Horrible customer service and attitude !!!! Spend more time on your customers than your tv ads and you will be successful - I will make sure I am vocal to anyone that asks Plumbline is the worst and sucks read more

I had Web Bush come out to do a maintenance check on my AC before the heat of the summer hits. I requested Web because he had come out 9 months earlier to do a furnace check and he was fantastic! Very knowledgeable, friendly, patient and eager to answer any and all of my questions. I highly recommend working with Web if you can! read more

Curt Russell visited today and did an electrical safety inspection. He was thorough and did a very complete check. He spent time explaining the details in a very understandable way and determined our house is safe. In addition Curt was very personable. read more

I had (will note renew) a VIP service agreement with them and waited 6 weeks for a maintenance check for the AC, only to have the cancel as they were overbooked. I do not believe VIP is worth anything as it is NOT the guarantee they claim it is. read more

I just needed someone to come out and loosen some screw and pieces that I didn't have the tools for. The plumber came in at started looking at things that "needed" fixing. I should have asked him to leave, so that is one me. He did replace some valves, which really I just needed them loosened so I could work on some other stuff. He said one was dripping. I didn't think so, but I didn't check, again on me. Then he went into the bathtub area and said I needed valves. I didn't think so, I just needed the screws loose that I could not. For some reason they were on really tight. He got in there and said my valves were back and he couldn't stop the leak, so he charged me for more valves. He got 2 cold water valves, so that didn't work and he left after I paid him way more that I really needed to. Again, I accept some responsibility for that other than if he was honest, I never would have had to. Well, the new valves weren't working right (2 cold water), plus just wasn't working right. All the time, rather than taking care of what I called for, he was always looking for "things that were wrong", that I should pay to fix. Always looking to upsell rather than taking care of what he was called for. I called and complained and they sent another guy out the next day and he tried to tell me that the new thing was for 2 valves working the same way, that the 2 cold water valves were the new thing. I didn't buy it this time and made him go and get a new hot water valve and put it in. It still wasn't working as good as the old ones. The next day I put in the old valves and they were perfectly. These people are not honest people. read more

good lord the guy that came over was a complete ass. was rude didn't even say hi. when he came in to the house I asked if he could remove his shoes he said NO! and said he could get some of those covers for his shoes. Anyway he was very stern, didn't smile or anything. he proceeded to turn off the spicket then just left. WTF. we will never call plum line again. they are the worst company ever. Also dude said something about the dispatcher isn't his boss. Sounded like dude was just trying to sell us something we didn't want or need. read more

Prompt bid which was reasonable. Arrived at appt time to do the work, which was up to code and finished.

Following a furnace replacement a couple of weeks ago, we found that the relocated hot water location was blocking access to our sump pump. One contact with Plumbline and they had Paul and Mario out within a couple of days and completely revamped the furnace and hot water heater locations. They did a fantastic job relocating the necessary gas and water lines and relocated the hot water heater in a much more useful location. Both Paul and Mario were extremely knowledgeable, courteous and informative, they explained exactly what they plan on doing and updated us throughout the process. We can't say enough about the professionalism that they demonstrated and completely cleaning up afterwards. I would highly recommend Plumbline for any of your furnace/AC needs. read more

I had a plumbing emergency and found this company as they were near my home. They had a same day appointment and were offering a $93 special that I couldn't refuse. In the process of scheduling an appointment, the phone rep decided to tell me they do not service apartments/condos/townhomes/multi-story single-family homes. While I felt I wasn't given a clear explanation as to why they don't, this was something that should've been communicated from the get go. Instead of being told while making an appointment for someone looking to remedy their issue ASAP. This was extremely frustrating for me to hear. But luckily, I found another plumber nearby that offered a comparable special and got me on their schedule within a day. read more

They did our line under the basement floor, and we were pleased that they worked hard to avoid tearing out the basement bathroom floor which would have had to be completely retiled. However, the repairs to our floor were poorly done. We were left with high spots of concrete that could only be repaired by grinding down or removing excess concrete by tearing out the repair. Had it been done properly; we could have easily floated some leveler over their repair. Then they did our line from the house to the street, leaving a pile of dirt that they said would s settle down over the next six months. They said they would come back and remove the excess dirt after that period. We called four times to have the dirt removed after the six-month period, and were totally ignored on the first three calls, the third call we were told they were short on staff. When I threatened to call Tom Martino on the fourth call, we got some action, and a comment (lie?) that they now recommended you wait a year do the dirt to settle. We live on a very nice block in good part of town and don't want our yard looking like a construction zone for a year. Anyway, they did show up and removed the excess dirt, but would not take an extra inch off so we could have it sodded. "they don't do landscaping" was the answer. Now we have to pay to have more dirt removed. So, if you want to use them, be prepared to pay someone else to undo what they have done. And threatening to call Martino works! read more

The reason That Plumbline Is Well Respected is Because The Quality employees they hire like Peyton McPherson, HVAC service professional. His service of our carrier heater today explaining to us the nuances of our heater and changing filters was exceptional. he even helped us changed our water filter which was way beyond our expectation. read more

Prompt service and Patrick was very friendly and explained everything very well, everything worked well when he left.

This company uses scare tactics to make sales. Cannot trust that they are giving it to you straight and seems like the puppy mill of HVAC sales ....churn em. Do yourself a favor-read allll the reviews and then decide if you truly need what they're selling. There are a lot of companies out there that are happy to help fox your problem without putting the fear of God into you to make a sale. read more

Joseph Dashyan was very thorough and patient at finding the cause of a very unusual issue we had at our home. We highly recommend Joseph and Plumbline! read more

Well I hate to do this but I highly highly DO NOT recommend this business for their service. It started out great by them installing our air conditioner with a great guy and we were satisfied. But then came the VIP service contract. Not once in 2 years have they honored their first or second appointment for coming out to do a maintenance check. This is a service we pre-paid for. They cancel EVERY time. When we make appointments we just laugh and make bets as to how close to the appointment time they will cancel cuz they will. Today it was 3 min before they were supposed to show up. If they aren't going to honor this service then maybe they shouldn't offer it. We actually tried to schedule the air conditioner check last April and they "could not fit us in until August". Mind you one of the hottest months of the year. And their excuse for not coming out now is well it's so hot and we have customers with broken air conditioners. Oh jeez surprise surprise I could have told them that maintenance appointments in August might be difficult due to weather. They need to set aside a guy who just does maintenance appointments. Also, they wanted to schedule what was 2 appointments into one. We had an appt for the furnace coming up in Oct. We don't even have the furnace on right now but ok. Let's do both on August. Their VIP is a JOKE. We feel as if we are being treated worse than a new customer or certainly other VIP's who need service because they can make some money on them. I get it people want their air conditioners working and they may be VIP's too but Plumbline needs to do a better job of assigning employees to honor the maintenance checks they offer. read more

Greg was awesome! Very pleasant, professional and knowledgeable. Very thorough presentation. Explained everything so I could understand my choices. Great company! read more

Bought the service contract for my HVAC. Pros The technicians are professional and pleasant. They communicate the arrival times very well. Cons Every service call includes a major fear based sales pitch. Maintenance is ridiculously expensive. A $13 capacitor costs $400, replacement time is 10 minutes. They charge $1000/pound for freon, not including labor! Freon is available in town for an average $90/pound. You can buy 32 pounds of freon for under $700. Their only goal is to get you to replace your HVAC system. read more

This company scheduled twice and didn't show. No call, nothing. I had to reach out both times. Terrible to have people home waiting for hours read more

Worst service experience I've ever had. Technician came late in his pristine uniform and complained about the utility room being dusty and a cobweb in the ceiling. Then he proceeded with a high pressure sales pitch for their service plan. Gave the furnace a cursory look. I could tell by his reaction to it's function that he knew there was a problem but he wouldn't do anything if I didn't buy the service plan. He left without doing the repair. Good riddance. (Another company did the repair quickly with service above and beyond the call of duty, and for less money than what Plumbline charged me for nothing.) DON'T CALL THEM. read more

Ethan was here to help with plumbing issues, he explained and helped us understand what was needed to be done and also made the appropriate fixes for the issues we were having at the moment. Would recommend and call again for any further changes needed in the future! read more

June 2024: The plumber said he couldn't tell me what year my water heater was, or my main water valve. He wouldn't even get down on the floor to see where the leak was. I paid over $800 in repairs. Two days later, water leak, again. I called and had Benjamin Franklin come out. Their plumber inspected and told me how old my water heater was and my water valve (because this is what ALL plumbers know how to do). He also inspected the furnace and told me my leak was from the AC (that Plumbline installed). He also told me what they needed to do to fix it. Plumbline came out 10 days later to fix the AC (under warranty) and I still haven't gotten photos and a detailed description of what Plumbline supposedly fixed during this warranty visit to fix my AC. It's not without effort, I've called 6+ times and keep getting the run-around. Do yourself a favor - call someone else. Benjamin Franklin did a great job! Plumbline only wants to upsell. They certainly don't care about identifying the real problem, and clearly don't want to get their hands or uniform dirty. 22 July update: I did leave Plumbline a message last week for someone to call me but they didn't, instead they sent an email with "warranty work completed". Plumbline can respond to a Yelp review but won't actually call when request. read more

Kelsea Stoeckle did a great job servicing our heating unit and humidifier. very courteous, professional, explained everything and documented with pictures. great person!! read more

We had a gas leak at the house at the connection to the gas meter. Exel Energy fixed the gas leak and restored all of our gas appliances except for the water heater. We called Plumbline and a repairman came to our house on Monday to fix the water heater. The gentleman said that he would need to get a part and would be back first thing Tuesday morning to repair it. A different gentleman came Tuesday and did not have the part with him and said he was there to troubleshoot the problem again. I told him that the previous repairman from Plumbline had said that he diagnosed the problem and that he was sending someone the next day to fix it. That did not happen. The next day the gentleman showed up again. He said he couldn't fix it. He left. I called the hot water heating company and in an hour and a half, I had the part on order by overnight mail. I would never use plumbline services again. I think their ultimate goal was to try to get me to buy a new hot water heater. Fortunately, a neighbor gave me the name of a gentleman who installed the replacement part and he was terrific. NEVER USE PLUMBLINE. read more

Peyton did a great job. He was courteous, informative, and explain the problem and solution.

I asked them to come to my home and set my toilette after I had it snaked and the "snake" person said I needed to hire a plumber. I called Plumbline and they sent out a "technician" for a $60.00 charge which seems to be the normal charge these days. He came in, looked at the hole in my bathroom floor and told me the floor around the toilette was rotted and I needed to hire someone to replace the floor around the toilette, first. Then he tried to charge me $260.00. I told him "no." He didn't do anything. I would pay him the trip charge and that was all. He postured at me and told me he was a licensed plumber. I told him I didn't care what his license was, he didn't do anything and I wasn't going to pay him anymore than the trip charge. He said he was going to call his boss and walked away to make a private phone call. He came back and begrudgingly said he would accept the $60.00. Not calling this company again. I wonder if their "technicians" make commissions. read more

Josh came to the rescue! Asked me how my day was and promised to make it better! Turned out my Main Drain was clogged. As promised $93 for any drain was quoted and paid. Can't say enough nice things about the customer service person(s) over the phone and Josh the service tech. Everyone was extremely friendly, and helpful. Accommodated me and my schedule - even at the last minute when they could fit me in earlier in the day. I said give me 30 minutes, and they did! This, my friends, is how customers (male, female or "other") should be treated. I recommend Plumbline Services for sure. read more

Geoff came to our house when our furnace stopped working. He was extremely helpful with his suggestions.

I'm a retired former Stationary Engineer And a senior. I went through Home Depot to get a hot water installed. Price $2604. PLUMBLINE tech shows up and takes a few pictures then heads up stairs to check my water pressure he tells me it's over a 100psi so you need a pressure reducer. I ask how much is that and he says it's $500. I just had a sprinkler guy tell me it was below 80psi. I told him to leave and I went and bought the same water pressure gauge at Home Depot. My reading was 81-91psi. Called PLUMBLINE to complain and they said a Manager will get back to you within a couple days. Unacceptable !!!! Do not use this company!!! read more

In my fair evaluation, the service performed was appropriate and expected. However, the service relative to the cost was not a good deal, because the price was unreasonable for fixing the loose wire in the main circuit. That is, the main circuit breaker had one of the main wires loose, causing my house to lose 1/2 the power (only certain areas lost power). With the labor of tightening and replacing the main circuit breaker, the total was almost $700. The service outcome was expected, but it was not a good deal for the high cost. I assess the service/goods relative to the price, because of the cost-benefit analysis. Another thing is that Plumbline only asked me to provide a review if I thought the service was 5-star, which is a clear indication of a biased invitation. The technician Aaron Bookman was courteous and professional. My only dissatisfaction is the high price Plumbline charged. The pictures attached below are the main circuit with one of the main wires loose. The circuit breaker has discoloration due to arcing but still is functional not broken as Aaron thought (I kept it for my record). I took Aaron's recommendation regardless and replaced it just to be on the safe side. The price of nearly $700 includes VIP and the reason for buying it is because the price is almost identical without the VIP (i.e., +$2.00 without the VIP). It is a service that I am unlikely to use, but the two-dollar discount is still better than nothing. read more

Plumbline Services - Plumbing Near Me - Centennial, Colorado

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Ryan was great. He arrived on time and was sweet and understanding with my mama. I was unable to be here when Ryan arrived, and he had the issue diagnosed by the time I got home. The part was replaced quickly and our system is running like a champ. Thank you for keeping us warm and cozy this holiday season. read more

We had Joseph Dashyan out to fix an electrical issue, and he was very polite, courteous, and efficient. He was able to diagnose and fix the issue quickly and we were very pleased. Thanks again Joseph, and Plumbline. read more

The liars at Plumbline NEVER called to say they would not keep their appointment I made two days ago online...called 5 times yesterday morning to confirm, no one answered until the 5th time, confirmed that "KENNY" would be coming, at 4:38pm I called saying I had not heard from anyone.... LISTEN PEOPLE!!!! They will LIE and say they called, even trying to say that "ma'am you are on a recorded line" when I got mad!!!! HEY: I got mad but NEVER cursed at you because I am a Christian so I do NOT curse...but I am sure you deservedly have been by others!!! PLEASE, PLEASE, PLEASE read all the hundreds of reviews showing they repeatedly do this and DO NOT USE THEM!!! read more

Plumbline Services - Liars from Plumbline NEVER called, only my two calls to them today!!! - Plumbing Near Me - Centennial, Colorado

My review pertains to both the safety practices and billing practices of Plumbline's Services. The competencies of their techs are too low to entrust something as serious as flammable gas and they overcharge you for work you don't need. I had a gas leak in my furnace that was inspected by Xcel with specific notes on how to fix the leak. We scheduled an appointment with Plumbline to fix and the the tech sent to us was unable to understand the notes provided by Xcel. He stated that that we would be required a $400 inspection before he could even quote us a fix. When I said no, he refused to do any inspection (which we ordered) and charged us $50 just for showing up and explaining why he couldn't do anything. As a side note, I did a quick google search based on the notes provided by Xcel and the solution is a very standard fix. The cost of replacement parts would have been about $15. I am happy I only lost out on $50 because someone who couldn't figure out what was wrong would definitely have installed it incorrectly and put my family in danger. read more

Everyone I've talked to from Plumbline are awesome and super knowledgeable. Josh & another tech (spacing his name at the moment) from Plumbline came out to assess our sewer line, and were extremely friendly, professional, & communicative. josh took the time to look at the plumbing inside our house, made a couple recommendations, and explained what our options were including the cost, if we needed to have the whole line cleared out. We've have had amazing service from Plumbline over the years and I would recommend them over any other company in town. Thank you Plumbline! read more

Xena and Ricky Peterson are awesome. They informed me when the were on their way, they were helpful, informative and had great personalities. I would use them again. My #1 choice! read more

I have a really old home! Naturally, when it comes to turning on the water I worry something is going to leak. So it comes as no surprise I got a leak. We were sent Dave as we used Plumbline service in the past for an electrical problem. Dave was great! He explained the problem I was experiencing due to some lines incorrectly installed by the former homeowner. They just weren't aware on how to install this type of work correctly. Dave explained how he was going to fix it and why. He also explained other things he could do to help this area from freezing in the colder months. Anytime you have to deal with a home issue and repair the stress to get it right the first time is nerve racking. I believe in Dave's work and feel like the issue with the pipes has been fully resolve. The cost was more than fair for the work he did and then some to do the job right. Dave did an excellent job! No doubt in my mind I would use him again in the future. read more

While the tech was nice and on time I am super unsatisfied with the fact that I was charged $570 for a 30 minute visit. I supplied the part and he wasn't working for more than 20 min. Total ripoff. 10/10 do not recommend unless you want to throw your money down the drain. read more

Plumbline provided a furnace tuneup. Which includes a light dusting and part of it is checking the flame sensor. This was mid January, two months later the furnace wasn't running normal. I went in to check the furnace only to find it very dirty and a dirty flame sensor. I've called Plumbline 3 times and haven't heard from anyone. They're $79 furnace tuneup is only a sales tactic to come tell you that your furnace is old and you should get one through them for $15K. I had high hopes that they're HVAC would be reliable and honest, but they've been the complete opposite . I will say that their plumbing guys were awesome but the HVAC must have different sales goals. read more

Kashia was very professional and seemed to be knowledgeable. She was patient to explain and show her work done on our furnace.