I called Radiant and spoke to Pat. I had a Nuvia Pro 5 Stage Reverse Osmosis system that was not…read moreworking properly. Pat is the owner and was very courteous and professional. Even though I was not on the schedule, Pat said a tech was in my area and asked him to swing by. Technician Brandon showed up and went straight to work diagnosing the problem. Brandon had the parts needed for the repair in his van and the price was very fair. Brandon had the fix completed and the system back up and running within 1/2 an hour! Brandon is an absolute credit to this company and a true professional. I have never used Radiant Water before, but I will definitely be calling them again when needed. I very much appreciated the lightening quick response and professionalism. Thank you Pat for the great service!

Pat communicated with me promptly and service to my water system was as promised. I was very…read moresatisfied and will definitely call on Radiant Water again!

This was honestly one of the easiest and best purchases I've made. From the beginning, Mike was…read moreextremely helpful and professional. He took the time to explain everything clearly, gave me all the information I needed, and answered every question I had without making the process feel rushed or pressured. I spent a good amount of time researching different water softener systems because I wanted to make sure I was getting the best system for my money. After comparing several options, I decided to go with Diamond Pure, and I'm really glad I did. The installation process was smooth, quick, and very professional. The technician showed up on time, worked efficiently, and made sure everything was installed correctly. He also walked me through how the system works and answered all my questions so I would know what to do if anything ever came up. What I really like is how simple and easy the system is to understand and maintain. Overall, the entire experience from getting information, to purchasing, to installation was excellent. I highly recommend Diamond Pure to anyone looking for a reliable water softener system and great customer service.

The water quality has significantly worsened in just over half a year. When I contacted this place…read moreabout the issue, they only performed a basic water softener test and then advised me to take my water somewhere else for a proper water quality test. Water seems soft but it doeant seem to remove any other toxic elements no more or does less This was especially disappointing because they advertise that these tanks should last 5 to 10 years. Based on my experience, the performance declined much sooner than expected, and I did not feel like the issue was taken seriously or properly evaluated.

In short: We like our water softener and our tankless water heater seems to work well. But I wish…read morecommunication and installation had gone better. No big problems, just a series of small ones that led to a lot of inconvenience and a more cost on our end. 1. They were supposed to arrive at 10 a.m. on a Tuesday, but forgot. My son had taken the day off and had to take an additional day the next Thursday. We'd already been without hot water a week at that time. When my son finally called and asked when we could expect them, owner said he forgot about our appointment. Worried he might lose the job, he apologized over the phone and offered to give us a discount amounting to a day's pay for my son. My son told him they could discuss it when they arrived to install the softener. 2. My son lost a vacation day but not any actual cash so after thinking on it, he decided he'd spread some good karma and tell the guy that we forgave the mistake and that no discount was necessary. But neither he nor I had the chance. The owner would not look me in the eye and quickly walked away when I tried to talk to him. I use a cane and was not going to chase after him. Before the job was finished, he took off leaving the technicians to finish and collect the payment. I'm guessing he took off because he didn't want us to bring up the offered discount. 3. ** On a positive not, the technician that oversaw the job (owners daughter?) was friendly and knowledgeable. In fact, she finally went to the hardware store herself after their electrician kept coming back with the wrong part. (They had to install an exterior outlet for the softener). 4. Our system was not able to be installed in the garage do to access to our main water line. Instead, it was installed on the south side of our house, in all-day direct sunlight. Now we need to figure out some way to shade the softener as direct heat can damage the tank and the electronics in the control valve. In addition, where it is placed, the discharged water flows to our our lemon tree and line of cypress trees. We had to choose losing our trees from the softener salt ($10 a bag) or going with the more costly potassium salt ($40 a bag). We chose to save our trees. 5. What they did not tell us is that people with kidney disease or those on certain blood pressure medications, including the one I take, can develop a dangerous, sometimes deadly condition known as hyperkalemia when ingesting extra potassium. I now need to buy bottled water to drink and cook with. 6. The day following the install, we had a leak in the yard and sprinklers that did not work. The leak was a broken sprinkler pipe, possibly from their electric tamper or digging for the softener line. The sprinkler issue was caused by a broken valve in the box where they hooked into the main line. Thankfully, my son was able to figure out the problems and fix them himself. In all, our experience with this company was neither bad nor good. Just OK. It would have been nice if someone apologized or at least told us they broke the sprinkler valve. Mostly, I'm disappointed that the owner (Carlos) went out of his way not to make good on his offer to give my son a discount for the day he took off work -- even though my son planned to turn it down. His actions speak more to his character than his initial apology and offer of a discount when he thought he might lose the job.

Based on other Yelp reviews, I called Fina/DLC to inquire about installing a new water softener…read moresystem at the house. I spoke to Carlos who was responsive and easy to work with. I just had to text him some photos of my plumbing system for a quote. And, they had the best price. The new system has been in use for almost a month now and so far so good. After booking an installation appointment, the technicians arrived on time and two technicians installed the system in like 2 hours (which is fast in my opinion). One of my neighbors bought a softener system and hired a plumber to install the system as a weekend side hustle and that guy needed like half a day. They take Zelle or check payments.

We live in Oxnard and have very very hard water. Before installing Lifesource, I had to wrap bags…read morewith vinegar and water in them around the and parts frequently to remove scale. I also had to take apart the faucets and get the gunk off the screens. I would say I had to do every couple of months now after years of Lifesource once a year and it's not nearly as bad as it ever was before. Service calls are wonderful people show up on time know what they're doing fix what they're there to fix and are incredibly friendly. The infrequent need to change the canisters is a real plus. While, you do have to plan for those expenses, they are long lasting. over time it was less that our collective monthly expenses, especially if the maintenance by hand that was required was considered. When we were evaluating the system. It sounded expensive until I did the math on what we were paying for soft water which my husband dislikes the feel of. The difference is immediately recognizable in showers for hair and skin is something far better than I was .expecting. The water coming out of the tap is great! We do have a reverse osmosis for ice. The grey water every two weeks is used for the lawn and outside plants, so no waste and no big delivery trucks on the street on a regular basis. Jonathan our rep is always available and we are very happy with Lifesource!

After using Rayne for several years and having to change the tank every month, making the decision…read moreto buy a maintenance free tank was a great decision The cost is the only reason for four stars. Dropping 6k wasn't easy but the promise of no maintenance and drinkable water was more than I could pass up. The water and ice tastes great. The shower is soft but not as soft as Rayne was. Hair and skin feel great. If you're considering a whole house water conditioner, I think there are less expensive options but lifesource was the right choice for me

Had Charley out to test our entire home water system and he was amazing. He made sure everything…read morewas working smoothly, explained things clearly, and left me feeling completely reassured- all with a smile! Highly recommend EcoWater and Charley!

I'm updating my review as EcoWater finally sent out a team to address the leaky unit as well as to…read morerepair the drywall damage. This time, they were much more "on it" and even scheduled a follow up visit to ensure that everything was working correctly. Like I mentioned, these are nice folks, and I guess I'll just chalk up my bad experience to some communication breakdowns between their field service staff and their customer management team, but in the end, they made it right and I'm appreciative of that.

I was having some trouble with my water softener and got some good advice and a referral from Ed.read more

With countless options for water filter and softener in the market, it can be very overwhelming…read more Products, technology and quality of customer services are at stake. Most products and technology at this point in time are top notch. The prices as well become so competitive... Bottom line, when having an investment such as water softener and filtration, it boils down to education and customer service. This is clearly where Ed and his crew have a significant edge...his attention to detail, thoughtful consideration and assurance of quality of work is unparalled. You can text and call him and you can almost guaranteed he will reply. This is PEACE OF MIND that no other pricing nor product nor a company can deliver! He admits that his pricing is certainly not the lowest one nor its the highest but guarantees its VERY competitive! And based on my countless of research, it is indeed one of the best one out there! His product is neither the most cutting edge (a TESLA dor example), but its like buying a TOYOTA, a reliable and no nonsense working machine that takes in all replacement parts and DOES the job! What you want in your house is a workhorse backed up by solid customer service that will last you a long time. I have not yet seen this but so far his efforts and reviews has proven this greatly!!! Ed is your water guy! He knows his stuff and has the passion to make it known and delivered with his outstanding care to his customer! - Dennis B, La Habra

Impressed! Why didn't we do this sooner!!? Use these guys if you want to upgrade the poor water in…read moreyour home. I can already tell a difference in my skin and hair. I'm also sure our house piping and hardware will be better for having installed the water system. I love knowing we can drink from the faucet and not worry. This company is solid and Jonathan represented them well! Not pushy and was super easy going. I can tell this company doesn't need to sell hard as they stand behind their system and customer service. The install was super easy and we have been happy ever since. Thank you guys so much! Please support this small business as they are solid and their product and team impressive.

We are extremely pleased with Rick and more importantly, the water filtration that we bought. He…read morewas quick, responsive and attentive when it mattered and really went out of his way to make us feel heard. After 6 months of having our filtration system, he came over to test our water and we were impressed with the results. Pictures are attached. He's given us peace of mind and greater confidence in our water system. We appreciate and are happy to be working with him.

Eva and her team give the best quality water softeners, the best price, and customer service! Eva…read moreis the kindest and most caring towards her clients and her team will always take care of you! We just had our water softener installed and it is a GAME CHANGER!! Thank you so much to Eva and team! If you need a water softener for your home, do not hesitate to contact Eva and Aquarena Water Purification!!!

We want to thank WQA Water Specialist Eva Takeuchi again for came to our home after business hours…read moreto fix our water purification issue. Greatly appreciated!