Absolutely amazing service! I wish I could give more than 5 stars!…read moreI reached out on a Sunday morning, and Luigi responded incredibly quickly. He took the time to have call with me and helped me resolve the issue over the phone. He was extremely patient, knowledgeable, and genuinely kind. It's rare to find someone who truly cares about helping customers rather than just making money. I'm so grateful for his kindness and professionalism. I highly recommend The Water Heater Guys and will definitely reach out to them again if I ever need help in the future!

When you're looking for someone to repair/replace your water heater, you don't just want someone…read morecapable of doing the job well, you also want someone who is going to have a good attitude and not add to your stress. Luigi was awesome in this regard - it was a pleasure working with him and he+Jude did a great job with our replacement. They came by next day and took care of things quickly.

Today we had a service call from Handy Plumbing Man. The technicians were Patricio Lozano and…read moreBrayen Duenas. They were both very professional, courteous and honest. I have used this company in the past for my plumbing needs and would highly recommend them

I wanted to wait to write this review, but I got to the point where I had no choice…read more Signed up for the annual membership at the beginning of the year. Had Handy plumbing take care of an initial job. I thought the tech that did the assessment would do the job since he seemed to know what he was doing, Instead, he sent a relative. The tech kept having to contact other techs since he didnt seem to know how to address the issue and admitted he just started. Eventually he finished the job but took forever. I had another issue come up recently and Handy Plumbing sent that same tech. Again, he was having issues, and a simple job that should have finished that morning took the whole day. I requested some follow-up work to be done via text and phone and I've been ghosted for the past month. Needless to say I won't be renewing my contract nor using them again. Totally unacceptable.

We used this company in July of 2026 and they were great. We had been smelling a slight gas smell…read morein our garage for a number of months. The smell was not consistent. It only occurred when the weather was hot. Basically, only summer afternoons. We had PG&E come out repeatedly and they could not find the source. We spoke with plumbers and other heater repair companies. All of them told us that it was not our heater; that we were wrong about the inconsistency of the smell. That gas leaks are only consistent and would not happen only when it was hot. We were told that we must be wrong. We felt like we were going crazy. Until we called Bay Area Water Heaters and Dave came out (with a whole crew). He took the time to inspect our heater and said yes, this slight gas smell on hot days is something he had heard of. It was likely due to an old valve within the control panel. He walked us through our options but ultimately suggested replacing the entire heater. His team was able to do the job right then and there and at a reasonable rate. It was completed within the hour. And sure enough, no more gas smell in our garage. Dave and his team were amazing and incredibly professional. We will be using this company again.

The owner, Chris, showed a complete inability to control his emotions and yelled at me over the…read morephone during a routine customer service call. I had scheduled a service appointment and needed to cancel. I understand that cancellations impact a schedule, so I remained completely calm and polite throughout the conversation and paid their full cancellation fee immediately without hesitation or dispute. Despite complying with their policy right away, the owner became hostile. He lost his temper, raised his voice, and berated me for how much the cancellation hurt his business. A cancellation fee is meant to cover lost time--it is not a license to yell at and lecture paying customers who are speaking respectfully. Handling ordinary business interactions with this level of aggression and emotional volatility is completely unacceptable. I would strongly advise against dealing with an owner who treats customers this way.

Plumber showed up a bit before the appointment window and politely waited until I was ready. The…read morediagnosis and estimate was extremely quick. Highly recommend!

The plumber was very informative and helpful. We had to wait for some parts to arrive after the…read moreweekend, but my toilet wouldn't stop running. So the plumber was able to stop the water and came back later with the rest of the parts needed to fix both my toilets. He also came as scheduled. I'm very happy with my experience.

The person who answered my call on a Sunday night was calm and clear and pleasant, and gave me an…read moreappt. for my requested time the next morning. The serviceman, Carlton (sp?), was great. He carefully examined the water heater, explained his diagnosis and offered options of partial fix or full replacement. When I got a second opinion, it was the exact same diagnosis and recommendation and price level, so I knew it was legit. Water Heater Specialists is a good company to work with.

Horrible customer service. Guy came to my house and started ordering me around. Then only with his…read moreeyes he determined that I needed a new gas valve and gas line. Rip off diagnostic $159 wanted to replace everything. Tried to confuse me and talk down to me. Repeating himself and would not stop talking. I would never trust him enough to hire him to do any work for me. At best he his lazy at worst he is greedy. I don't have the time to find out. Zero chance to getting scammed

Christian was very knowledgable, well informed, easy to discuss the issue with and efficient at…read moresolving the problem. He had great customer service skills and I will definitely use Bell Plumbing again and request Christian!

Called for service for a clogged kitchen sink. Christian Oliver was the technician arriving on a…read moreFriday afternoon. He was very professional, knowledgeable, fast and friendly! Knew exactly what the problem was and corrected it while taking time to ensure it was completely resolved. Also checked the outside outflow pipes. Highly recommend!

My townhouse bathroom sinks were badly clogged, and after some Yelp research I found Tremors…read morePlumbing. I called and the owner, Francisco, answered and was able to schedule a same-day afternoon appointment. He arrived on time with a colleague and quickly diagnosed the issue. The old T-shaped pipe made snaking difficult, but Francisco skillfully maneuvered through it and cleared the clog without needing to open the wall or access the roof vent. He was professional, knowledgeable, and explained everything clearly. I would highly recommend Tremors Plumbing.

long story short, I contacted Tremors to get a second opinion to simply remove and replace a pipe…read moreon my kitchen sink faucet. A previous company had failed me with not having the proper tool on the first trip to my house, not experienced with using one on the second trip and then they wanted $2100 to replace my fine, working commercial faucet with something with a flashy chrome backdrop. Tremor was able to come late that afternoon and scheduled a trip even after 6PM at no extra charge for an emergency. Best of all they said if they couldn't fix it (like Bell plumbing couldn't) there would be no charge. Deal! In 15 minutes the old pipe was out and a new brass pipe installed for a fraction of what Bell charged me to do nothing really! My water was back ON and I was HAPPY! Couldn't get any better than this!

Had a water heater problem so put out a Yelp. They called me less than 5 minutes after I hit…read more'send' even though it was past midnight. Tony S. came out the next day, diagnosed the problem (cracked tank) and replaced it within a few hours. He did a wonderful job. Note: There were several companies that responded. I went with these guys because we've worked with them before (Simon last time) and had a good experience.

Here are the facts of my experience with Discount Plumbing:…read more  1. Spencer C. said he couldn't go in through the overflow.  2. He would have to go through the crawl space.  3. He estimated it would cost $450. 4. Even though his services were declined, he asked for a positive review for being professional and friendly.  The next day, an independent plumber came, went through the overflow, and fixed the problem for $150.  And no, he didn't ask for a positive review.

Showed up on time. Did what they said they'd do and we haven't had a problem (backed up plumbing…read morefor our washer) in the 6 months plus since they came. Charged what they said they would charge. If you need at least an emergency plumbing team, these guys would get my vote.

I had a problem with a running toilet and asked them to check a second toilet. They did arrive on…read moretime. The immediate response was suggesting that we replace both toilets with new ones. When I declined this suggestion, they told me they had to order parts, which took almost a week. The (a week later) repairs were not well done and we needed to make several adjustments ourselves. I asked the plumber to look at my kitchen faucet too. His response was that they could replace it, but wouldn't bother fixing it (it was only a year old). After finishing, I was asked at least 5 times to write a review. I'm only writing this now since one of our toilets isn't working properly. I was told that they replaced the parts, but it doesn't appear to be the case. My experience has left me with a lack of trust for this business. I can't recommend them.

Norman was incredibly reliable and had a solution for every problem I posed. Incredibly efficient…read moreand reasonable, and treated every question and request with respect. I would gladly use him again.

Norman contacted a partner to install my new driveway camera/floodlight due to the climb up to the…read morefixture. Ray came out 1 day later and installed the flood light. I appreciated his patience and getting the job done. Nice job. The phone setup done just as Ray was pulling away. He did not need wait around Going rate, quick turnaround. Thank you.