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San Mateo, CA

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Plumbing & Sewer Solutions

4.9 (8 reviews)
Closed • Closed

Services - Plumbing & Sewer Solutions

Plumbing inspection

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Bay Area Water Heaters - Perfectly installed commercial water heater.

Bay Area Water Heaters

(624 reviews)

We used this company in July of 2026 and they were great. We had been smelling a slight gas smell…read morein our garage for a number of months. The smell was not consistent. It only occurred when the weather was hot. Basically, only summer afternoons. We had PG&E come out repeatedly and they could not find the source. We spoke with plumbers and other heater repair companies. All of them told us that it was not our heater; that we were wrong about the inconsistency of the smell. That gas leaks are only consistent and would not happen only when it was hot. We were told that we must be wrong. We felt like we were going crazy. Until we called Bay Area Water Heaters and Dave came out (with a whole crew). He took the time to inspect our heater and said yes, this slight gas smell on hot days is something he had heard of. It was likely due to an old valve within the control panel. He walked us through our options but ultimately suggested replacing the entire heater. His team was able to do the job right then and there and at a reasonable rate. It was completed within the hour. And sure enough, no more gas smell in our garage. Dave and his team were amazing and incredibly professional. We will be using this company again.

The owner, Chris, showed a complete inability to control his emotions and yelled at me over the…read morephone during a routine customer service call. I had scheduled a service appointment and needed to cancel. I understand that cancellations impact a schedule, so I remained completely calm and polite throughout the conversation and paid their full cancellation fee immediately without hesitation or dispute. Despite complying with their policy right away, the owner became hostile. He lost his temper, raised his voice, and berated me for how much the cancellation hurt his business. A cancellation fee is meant to cover lost time--it is not a license to yell at and lecture paying customers who are speaking respectfully. Handling ordinary business interactions with this level of aggression and emotional volatility is completely unacceptable. I would strongly advise against dealing with an owner who treats customers this way.

Tremors Plumbing & Sewer

Tremors Plumbing & Sewer

(142 reviews)

My townhouse bathroom sinks were badly clogged, and after some Yelp research I found Tremors…read morePlumbing. I called and the owner, Francisco, answered and was able to schedule a same-day afternoon appointment. He arrived on time with a colleague and quickly diagnosed the issue. The old T-shaped pipe made snaking difficult, but Francisco skillfully maneuvered through it and cleared the clog without needing to open the wall or access the roof vent. He was professional, knowledgeable, and explained everything clearly. I would highly recommend Tremors Plumbing.

I found Tremors through a Google search. We had clogged/slow lines as well as leaks, and Francisco…read morewas able to provide us with fast same day service (within 3 hours). He gave us a fast quote that addressed all of our concerns and gave us additional discounts for bundling the work projects. He even went above and beyond to include parts (as well as more expensive upgraded parts) at no extra charge! He is also incredibly knowledgeable and gave me all the information I needed to know to make smart decisions, as well as helpful upkeep advice. He and Steve were able to snake our clogged lines, replace parts for our laundry room sink, our bathroom sink, and helped with our washing machine line as well, all finished within a few hours in the same day. On top of the projects that we had paid them for, they also helped us secure our sink and gave us an extra connection line at no extra cost. I really appreciate their thoughtfulness, genuine care and attention to detail. They took care of things we hadn't even asked for to make sure everything was safe, efficient, and working optimally. I would absolutely recommend Tremors and Francisco and his team to anyone looking for fast, professional and reliable service!

Plumbing & Sewer Solutions - plumbing - Updated November 2026

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