Writing another review because these guys have come through time and time again. We bought a multi-unit property a year ago and its old. We have a home warranty on the property because of its age and all the unknowns. Just setting the stage. We were assigned to Plumber Boy through our home warranty after another plumber assigned completely botched the job and these guys were assigned by home warranty to fix the situation. Home Warranty can be tough and will sometimes deny things/give us a hard time. These guys have made that process easier. Sometimes there is a portion we have to pay out of pocket, but that's usually home warranty denying things, not these guys trying to make an extra buck. We actually request them through our warranty when we have a plumbing issue since I hate going through the discovery phase of a new vendor. (lets just say some are bad and I don't have the patience.) We have also used them for our home (without a home warranty) because they are that good. David and Denny have always been helpful in explaining things and Alex is the best and always comes through with doing the repairs and explaining/showing pics, etc. The entire staff is very friendly and knowledgeable and most importantly they can get the job done. Thanks guys! read more

They don't answer the phone or call back when it's urgent. This was for a home warranty claim. I'll change this when I hear back from them.

Wish I could give NO STARS; I had three different guys out on three different days. Alex was the best, but David was the worst. The company was sent by my Home warranty company when my washing machine couldn't drain properly. David was ultimately out to run a camera after the previous two techs hydrojeted the drain line with no blockage issues. David lied to the Home Warranty stating "plastic pieces" had caused the blockage in the line, but was not able to run a camera in part of that line due to the traps. Today Home Warranty set out plumber #6 who opened up the wall, cut into the trap, that no one else had been able to cleaning or video & it was clogged with...dirt & sludge, not plastic! Trap was replaced, and FIXED, no thanks to "Plumber Boy". Use at your own risk. Don't let them waste your money! read more

Plumber Boy - Nothing was going to get through that, and that is not "plastic pieces". - Plumbing Near Me - San Pedro, California

Plumber Boy is Great! They arrived on time, and actually earlier within the time window they provided for the appointment. Alex was who helped diagnose and FIX my problem. Alex was friendly and professional and we would recommend other people hire Plumber Boy read more

The first experience was not that great because they saw a greater job than expected and said they would contact my home warranty company to see if they covered the extra work and call me back. They did not call me nor return my voicemail. I had to talk to the warranty company to get them to call me back and schedule an appt a month later. Alex came out and did an excellent job. He was polite and professional and did an outstanding job. Thank you Plumber Boy! read more

This review goes to DAVE and DAVE only. I have seen Dave 4 times...4 times now in the past several weeks. We bought a brand new home. With a brand new tankless water heater and few months ago..our hot water just stopped. He took the time to meet with us to figure out what was going on. He was even on hold for 3.5 hrs on his second visit with the tankless water company just to speak with a representative. We were all perplexed because he adjusted it, put it in different settings to see if it would fix it and on the third visit we did get hot water but then after a few minutes...gone again. We FINALLY figured out the issue. It's not the hot water heater....its the cold return line attached to the recirculating pump....and if you don't know what that means it means the developer (whose a well known developer in this area who builds multi million dollar homes) had a plumber who did shotty work.... Funny enough...our neighbor was also having plumbing issues (same developer). So I just want to say. Dave, you're amazing! Thank you for coming so many times and trying to figure out why we didn't have hot water. For your patience. For teaching me a few things. I appreciated plumbers and their field but when you have plumbing issues you appreciate them even more. So if you have plumbing issues...call these guys and ask for Dave. Thank you a million Dave! read more

Just don't do it...especially if your home warranty pairs you up with them. Got work done at my place, but never actually got an invoice for the work that was done. They added repairs that I now know should not have been done. Requested an invoice from their office, but was never given one. The whole thing was just messy...they need to work on their customer service. read more

DO NOT USE THIS COMPANY. Complete fraud that will be reported. Came out to fix a leak that they didn't fix properly the first time. Told me they would order the parts and return in a few weeks. Never heard back. In fact, they reported falsely to the home warranty company that there was no issue, and I got stuck with the service fee. DO NOT TRUST PLUMBER BOY. Their fraudulent activity will be reported so that others don't have to go through this as well. Stay far away! read more

David was very helpful and got the needed documents to the home warranty company timely. Efficient and punctual.

Good service, no nonsense, highly recommend. Cycled plumbers for a while but I'll probably stick with this one.

Had Plumer Boys sent out by our Home warranty. (Originally we had another plumbing company assigned to us. But that one never called, never answered. it had already been 5 days since we reached out ) Plumber Boys came out the SAME DAY we made contact, I called this morning, and they had someone at my house by 4pm today! Which is awesome because we have family staying over tomorrow and we need our extra bathroom fixed. Work was completed, area was left clean. He was efficient and took care of business. Thank you Jose from Plumber Boys read more

David & Denni are wonderful to work with and very honest and reasonable. I feel that their work speaks for itself. WW read more

This business has failed to return my call multiple times and are clearly not responsive. How can you trust a business to do good work when they can't be bothered to effectively communicate with their own customers? read more

Tech. Alex accomplished this job professionally and displayed a friendly attitude with a confident manner in his ability to do his work. read more

I WILL NEVER USE THIS COMPANY AGAIN. This company was assigned to me by my home warranty. I had a leaky toilet. David came out and carefully inspected the toilet and said it was the flange and wax ring. A week later, he sent out a younger kid to fix it. He seemed to be having a lot of trouble removing toilet and tank and was really banging things around. In the middle he came downstairs and said he had to call his boss (looked a little uneasy), after he stepped outside to call him, he went back upstairs and "finished" the job. He came downstairs and said that he was done but there was a crack in the tank/bowl that may be causing the leak. I got a 2nd opinion from a plumber who said those types of cracks may be caused by overtightening of the bowl. I called Dave and he said that it was manufacturer defect, I also said that they younger tech never cut the bolts to put the caps back on. He came back out and cut the bolts. Today I inspected the bolts and noticed that the bowl isn't even bolted to the ground! I think they have bad workmanship and he was an inexperienced plumber. Now the call to the boss and nervousness makes sense. My thought is that he cracked the toilet and now they are denying that it was their fault. Funny how I can now easily see the crack and the tech can too but the experienced owner of the plumbing company didn't see it on his initial inspection. read more

I was robbed of a refund of a payment I made to my home warrranty because of this ill practice I experienced with Plumber Boy. As a contracted third party through my home warranty, they were to be scheduled for an appointment to repair a leaky plumbing and to change our valve and relocate to the other side of the wall. On the day, the employee of this business came in and asked if we filled the forms and if we had documentations from the insurance company, an asbestos test for the wall, and proof of a 48-hour notice to other tenants that the water was going to be shut off... Of course we didn't nor were we given prior notice of all these requirements from them. He said without them he will not do the work, and left. The mannerism was that he knew we wouldn't have it and was getting paid just to show up and say he inspected it. And for this reason, I was not able to get refunded for a lot of money I spent on nothing. Meanwhile, water was still leaking. FYI the home warranty noticed the request for an asbestos test was not notated in their communication. read more

Terrible service. Called 5 days after the initial 24hr window I was told I would be contacted on. Was brought out to address a clog in the shower and hydrojet some earlier unfinished job they were responsible for. Instead he pulled some hair from bathroom and began threatening us with a 10k job if he to come back out again. The insanity of being told I would have to demo my shower floor to clear a pipe is just too much. Complete professional .incompetence, and zero customer service. read more

Several months ago, Plumber Boy was assigned to perform a repair at my house by my home warranty company. They set an appointment window but didn't show up. Additionally, they never called to apologize or set a new appointment. I called the home warranty company to select a different plumber. Recently, my home warranty company assigned Plumber Boy to diagnose a problem with my house's hot water system: failure to deliver hot water to faucets in a timely fashion. Plumber Boy did not show up for their assigned appointment, but they did reschedule for later that same day. After three visits to my house, Plumber Boy concluded that there was nothing to fix, the hot water system was as good as it was going to get, and that I just needed to live with it. I explained several times that the hot water system was perfect just a few months prior, but they dismissed this fact and did not take it into consideration. When their two tankless hot water heaters experts agreed that the problem was not solvable, I went onto YouTube and quickly found two possible approaches: 1) clean the small filter on the tankless water heater, and 2) perform a descaling service by flushing the water heater with a vinegar-based solution. I performed service #1 by myself, and the hot water problem was instantly fixed! I decided to give Plumber Boy one more chance and called them (independent of my home warranty company) to see if they wanted to perform service #2. I left three messages for them, and they never returned my calls. Overall, the employees with whom I worked at Plumber Boy were extremely nice when we talked on the phone and in person. However, they were unable to diagnose and/or fix a problem with a tankless water heater, and they were completely nonresponsive to my phone calls and voicemails. Unfortunately, I would not recommend engaging with Plumber Boy if time is of the essence, or if you have a tricky problem to solve. read more

We noticed a leak coming out from underneath our sink. We called our home warranty to schedule a service and our home warranty sent Plumber Boy. They came fairly quickly after making the request so I'll give them that. However, after the plumber identified the problem as our garbage disposal/ pipes being corroded which is causing the leak, he said that he would need to order a special part to replace whatever it was that needed replacing. The plumber gave us a timeframe of 1 week to order the part and then set up an appointment. After 2 weeks passed, we got no call or update regarding the order or setting up a follow up appointment. After multiple calls going to voicemail, we finally got a woman over the phone who answered that said they just received the special part and that the office will call us back to schedule an appointment with dispatch. Another week rolls by...and no phone call or update yet again. We call our home insurance a few days ago to let them know we would like another provider because of all the trouble so far...and the associate put us on hold for a few minutes, claims he spoke to someone from Plumber Boy, and was told that they would PROMISE to call us to schedule an appointment for Friday (today), and of course...no call, no update, phone goes straight to voicemail yet again. After reading other reviews on here recently, this seems to be a common theme. My advice is if you have the option to go somewhere else, please do. The first time we saw someone or spoke with someone from plumber boy was in the beginning of September. It is now mid October and we've yet to receive any information or assistance. read more

David was quick in responding and discovered the leak under my kitchen sink was due to the Moen faucet. He let me know it had a life time warranty. He ordered it, and when it was shipped to my home he came out and installed it. We are very happy with the service from Plumber Boy! read more

They had a cancellation and arrived earlier than expected. They were efficient and very polite. I would use them again.

I'll just start out by saying Plummer Boy was assigned to me through my home warranty. I was able to schedule an appointment the same week but was concerned about the long time frame of arrival, 4 hours. I was reassured that the plumber would put me at the top of the list as the first stop. The day of the appointment the plumber called to say he would arrive within 10 minutes. When 15 minutes passed I called to hear he arrived. He brought up what was needed. I informed him of the diagnosis from a previous technician and so he began snaking the washer drain. About 30 minutes later it was complete. The washer drain was unclogged, for now, and that was all that could be done. read more

Oliver was very friendly and nice. He diagnosed and fixed the plumbing problem at the bathroom fairly easily, then cleaned up afterwords. It was also very nice of him to answer my other general questions about the plumbing. Thank you! read more

Was assigned Plumber Boy for a drainage issue through my home warranty company. It has been 6 days and they have not reached out. We have called 3 times and they do not answer or call back. Does the company not want work? Will have to request another company from home warranty. Pretty unbelievable, but now I see that the other negative reviews are entirely accurate. read more

Stay away! They wanted money up-front just to look at a problem I had with a sewage pump and gave a quote which was MUCH higher than the company I finally had do the work. They just pulled a number out of the air. I also had a small pipe leak that needed repaired, but they first wanted a cleanup company, maybe their buddies, to dry the area first. They wanted $2800 and to turn our water off for 4-5 days. I called another plumber and they fixed the leak in 20 minutes for $175. Don't use these people. read more

David is licensed, smart, creative, experienced.and honest. If you want a top of the line hi-efficency tankless water heater...call David. I'll bet he'll set up a great system and beat the other by $1000. read more

Plumber Boy - Tankless installed by David - Plumbing Near Me - San Pedro, California

Plummer Boys were assigned to me through home warranty. They did a great job diagnosing the problems which I thought would not be fixed right away, pending the reports and approval from home warranty. One of the problems was an easy fix. I fixed it myself with guidance from them who were next to me the whole time. I am very thankful for it, especially after many failed attempts by another Plummer company that I called myself. (I didn't read the home warranty contract carefully). read more

Referred to them by my home warranty... plumber came out and couldn't fix the toilet problem. He said he needed to order a part and he'll come back to fix the issue when part arrives. 2 weeks pass, no phone call. I would call them and leave messages, no one calls me back! It's been over a month, and still haven't heard anything from them. BAD Customer Service!! No business etiquette!! I do not recommend this business for their service! read more

Hired them to replace water heater part. Paid them and have been waiting for 3 weeks with zero communication. Have been trying to call daily during work hours over and over to no response. Not reliable, not professional. Any other company would be a better choice. read more

Stay away from this place! Initially came to make a repair. A week later it went bad again, I have called numerous times but only get voicemail. Don't say I didn't warn you... read more

FRAUDSTERS!!!! Do not use these guys. Do not pay the fee from your home warranty. They will write up so everything gets denied. FRAUDSTERS. read more

I had a leak under my kitchen sink, and David Garcia from Plumber Boy was on the case! They came so fast (under 2 hours) and the girl making the appointment was so sweet. David was quick in fixing the problem and even offered me a 60 day warranty! Well done. read more

Plumber Boy - Fixed the leak!!! - Plumbing Near Me - San Pedro, California

Like a lot of the other reviewers, we got set up with Plumber Boy by our home warranty company. We hate our home warranty company (fuck you, Fidelity), but they did a good thing by sending Plumber Boy our way. We had a rattly garbage disposal for months before finally working up the initiative to put in a work order. If I'd known how easy it was (aside from Fidelity holding us up), I would've dealt with it much earlier. We made an appointment with Plumber Boy, and Michael and David showed up and spent a total of ten minutes fixing our problems. They were really polite and professional, and they made quick work of our disposal, extracting all the evils that had built up and contributed to that weird rattle (there was a screw in there, among other things, I have no idea what from). We'd noticed another one of our sinks was draining a little slowly and I asked if they'd also be able to look at that while they were here. They said because of the home warranty connection, they could only do what was specified in the work order, but ah, what the hey, they looked anyway and totally just unclogged that sink in minutes, gratis. I tipped for that, but have no idea what they would've charged. It was really nice of them to take care of it, and I'm glad all our sinks are working again. We're not planning to renew our home warranty when it runs out in a couple of months, but I'm glad to have Plumber Boy for future plumbing mishaps. I think we'll get along fine without the middleman. read more

Dave at Plumber Boy is honest, reliable and has a good heart. Most of all he knows his stuff. He's very efficiently handled a few matters for us over the last year or so. When I next get a home warranty company, I will make certain I can request him. read more

We have used this plumbing service several times now. Each time he problem has been fixed and in a timely manner. David is friendly, and explains in good details for a regular home owner to understand what the issue is. Some jobs David has helped resolved ... clogged dishwasher pipe. Garbage disposal issue. Clogged toilet. read more

My home warranty sent them out. The technician Alex was fine, but he never provided a report to home warranty until they called them a week later at my urging. I tried calling myself multiple times and always got their voicemail. read more

Great service at a very reasonable price. We had kitchen sink drain clogged. I tried to use a drain snake to get rids of the clogs, but was unsuccessful. I reached Plumber Boy for help. David came and not only solved the problem but also provided recommendations on how to avoid it in the future. I am definitely going to use his services in the future. read more

Jose fixed a couple of issues in the toilet. He did a good job.

Wasted a week with this company, they agreed fix pipes but when I called to schedule it, they said won't do it because of liability. Hired another company and after pipes were fixed found that the original estimate of PB was wrong since they were going to cut more pipes than needed. read more

We're very happy with the service from "Plumber Boy" here in San Pedro .We had a straight pipe that must have had a weak spot ( inl the ceiling ) and started spraying, but luckily hadnt burst. We're getting a few other plumbing problems fixed, now, but need more major work later. Their good attitude and work ethic, as well as the quick clean up of any mess necessitated by the work, was well appreciated. Also appreciated is their honesty about what might really be needed for long term fix and costs involved. We will certainly call them back in the future for less urgent but more substantial work. Thanks, Yelpers, for helping us find this excellent local service ! read more