I've had massages many times but yesterday I tried a deep tissue massage. The 60 minute deep tissue…read moremassage. I don't know why but I had a preconceived notion that deep tissue meant pain. But it actually was the opposite. I was surprised that I actually loved it.Evelyn melted my stress away. She is fantastic and I look forward to booking with her in the future .

My new favorite spot in South Reno. Everyone here is so relaxed and easygoing, I feel like I am…read morefloating on a cloud right now. And my facial was absolutely perfect for my very tired and dehydrated skin. If you are looking for high-quality service in a beautiful environment, look no further. I signed up for a membership on the spot and look forward to trying all the various services over the next year. A++

My best friend treated me to spa day as a belated birthday gift. We weren't able to coordinate our…read moreschedules and the spa's availability. It was such a nice treat to be here since I hadn't been here to Spa Toscana since before Covid with a group of my friends from work. We checked in and I was called back by Karla almost immediately for my 50 minute signature massage. Karla was very friendly, kept my robe warm while she worked her magic on my knots. I felt like melted butter when I retired to the tranquility room. I was surprised to see how busy it was for a Monday afternoon, but happy to see they steadily busy. We took advantage of the steam room, snacks, tea and a few amenities before calling it a day and returning to our families. Thank you Karla and to my bestie for such a sweet birthday gift. We'll see you again in August to celebrate my bestie's birthday. Tip: They offer a local discount if you go during the week. I don't believe they offer it on Fridays, but do call ahead to confirm.

I love Jackie!…read more What an amazing healer. I really had a stressful week, needed some self care and Jackie did not disappoint. I scheduled a deep tissue massage (last minute, I'm sorry to the spa), but my therapist was Jackie. I'm not kidding when I tell you it was the best massage of my life. It is my birthday month, hence we've been here many times this February, and I am revisiting Jackie. I literally told her I loved her after my massage. Lol Moving forward, I called a few days ago to schedule (not trying to last minute this one) and I asked for Jackie and my same treatment. The spa was so accommodating and Jackie was available. #happy We used to always stay at Atlantis, and I would spa there while the hubby skis, but when we started this Peppermill spa and casino, YES! I'm so in love with the experiences I have here. That's why we are back next week ;) Thank you Spa Toscana, Peppermill and Jackie most of all! I will be back again, for sure.

Great service and amenities Gina was terrific…read moreLoved the antioxidant waters. The Sauna was such a nice touch.D3finitely check it out,you won't be disappointed.

Refuge is truly my happy place and I'm going to miss it so much now that I've moved away. The…read morehospitality is unmatched and Sophia provides the most relaxing facials I have ever received in my life. Every massage I've had has been phenomenal. The ambiance is incredible. They keep the lights nice and dim so you can deeply relax between treatments on one of their many plush and soft couches. They also have an excellent cocktail menu as well as snack offerings. I think you can even order food from the restaurant to be brought up to the spa (I haven't tried this but I believe I've seen others do it). I recently visited the area again and booked some treatments. This time, I got to stay locally at the hotel as well and I highly recommend this if you're visiting from out of town as it elevated the experience even more.

It had been years since the last time I visited this hot springs but recently decided to come back…read moreafter flying into Reno. As a nice way to begin our Reno-Tahoe adventure. I'm happy to report it was great. I booked the outdoor hot tub a couple days before online. That was easy. The water in the pool felt good and we really loved that there were some horses really close by on the other side of the tub area. We were able to watch them frolic and play which was so peaceful and enjoyable. We were provided drinking water and there was complimentary hot tea we could make near the front desk. We did the towel rental since they are not included. Even though it was a warm day in Reno, the hot spring water still felt great and there was shade over the pool, which was good. The cold plunge next to the hot tub didn't work, however there was a cold shower right next to it that was just as nice. I would definitely come back and use the outdoor spring hot tub. Hopefully the horses would be there again, that really added to the ambiance and experience.

Very skeptical at first, to be honest, it's a very old school place. They definitely picked the…read moreright girl at the front desk, extremely knowledgeable and bubbly personality! I came in unannounced, was really just curious due to the fact that mark twain used to go there. The frontdesk lady was very informative and find a way to booked me in eventhough it's an extremely busy week fully booked. Yall! I was blown away! There really something in the water that simply cannot be explained! Extremely relaxing and i literally fell asleep while soaked! It's something that even the 5 star spas I used to go cannot matched! I booked a 1 hour and I will for sure! Booked a two hour next time. Felt so relaxed with the eucalyptus oil that after the trip here I canceled all my day plans and went straight back to hotel and slept the entire day! A must try! Forget all the skepticism that it's an old place, run down or even the pricing, hey take it from me, if I find value in this place compare to the other fancy spas I went that tells you that something about this place special. SOMETHING IN THE WATER IS REAL!

My mom and I like to do a spa day around Christmas time and we usually go to Spa Toscana at…read morePeppermill but this time we decided to try the Atlantis Spa and overall it was a good experience but we prefer Spa Toscana more as it is more of a relaxing atmosphere with less screaming children. We both got 60min Swedish massages and a scalp massage add on. The massages were great, no complaints there! We like to go early to enjoy the amenities and we enjoyed the hot tub area which was only for 21+ but the rest of the pool/hot tub areas were extremely loud with children. It was not at all a relaxing atmosphere with the screaming kids and getting splashed by them doing cannonballs into the pool. The locker area, salt and relaxing room were not as nice as Spa Toscana either. They also do not accept Spa Finder gift cards which is what we usually use for our spa trips as well. Not a bad experience and a good second option but we prefer the Peppermill!

I don't know how the spa isn't rated higher, but this was my third visit here and like the other…read moretwo, it did not disappoint! The spa is a very rare treat and when I do have the opportunity to go, I make sure to take advantage of the all day access to the spa amenities. Sauna, steam room, relaxation lounge, pools and spas, and the light refreshments that are available throughout. Trust me, this is a spa worth splurging for and will leave you feeling so pampered! I would highly recommend the lomi lomi massage if you want a super relaxing treatment!

The service was wonderful! I received a maternity massage with an argan oil head massage. My…read moreattendant was so friendly and answered all my questions. The room was relaxing and well decorated giving off the perfect ambiance. The spa itself is very clean and well kept. They do have a co-ed area with a pool. The separated gender specific areas have showers, steam room, sauna, hot tub, lockers and seating. They also provide tea, coffee water and light snacks such as fruit and nuts.

Review from spring 2025. I am super sad they don't have the 35% off for locals again this winter…read more This is my happy place! I've been coming off and on for a decade. You can't beat their locals (and CA residents) get 35% off in Dec-March Sunday through Thursday. For a 25 minute "grand sampler" massage and entrance to their day spa all day I only paid 60$ plus tip and tax. Their day spa is so nice! It's modern and decorated in a tranquil teal color (my fave). It's a 9 hour escape from my kids and normal life and it's never too busy here. They have a co Ed relaxation room, HUGE co Ed spa that's the size of a small swimming pool, separate ladies spa, ladies lounge , ladies eucalyptus steam room and ladies dry sauna. What more could you want?! Feedback for improving- they used to have overhead rain showers now they have wall shower heads. Bring those back! They used to have a mist you can spray while you shower to fill the shower with eucalyptus and lavender. It used to be chained to the shower wall. They don't have those anymore. Bring those back! They used to give you one complimentary mimosa when you arrived. No more. Bring those back! Also, my shower suddenly went extremely cold when someone flushed the toilet. That needs to be worked on for sure. My robe was supposed to be a white or ivory on the inside. I know from experience. But the one I got must have been washed on hot and the dark color bled and made the inside look just grungy. That's an easy fix for them. Even with the above I'll keep coming back and rating it 5 stars for atmosphere and local appreciation.

I booked a massage here because it was the only place with good reviews that had an appt available…read moreat the last minute. Peyton was my masseuse and she was fantastic! Great massage. I will definitely be back!

I really wanted to love this place because it made a great first impression. It was very clean,…read morebeautifully put together, and felt welcoming from the moment I walked in. You can tell the owner takes a lot of pride in the business, and I really appreciated that. I received a 90-minute massage. The massage itself was okay, but it wasn't anything memorable. I've probably had 30 massages over the years, and this one was pretty average compared to others I've had. Unfortunately, what stood out most was that my massage therapist repeatedly passed gas throughout the session. I understand that everyone is human and things happen, but it occurred multiple times during the 90 minutes, and she never acknowledged it or even said "excuse me." It made the experience uncomfortable and took away from what should have been an enjoyable massage. I truly appreciated how clean and inviting the spa was, but because of this experience, I'm not sure I'll be returning.

Want to thank staff for always outcome of a relaxing massage when in Reno area. Second visit and…read morewill return for relief after long driving trip.

I booked a deep tissue massage for my boyfriend for his birthday and he absolutely loved it. I…read morethink she might've given the ashiatsu massage bc she walked in his back (unless that's offered in the deep tissue as well). Anyway, he loved it and fell asleep a couple times. He was so relaxed and said she got into his shoulder blades where he has some problematic spots.