Engaged with Plum recently, working directly with Plum owners. This quickly turned into a devastatingly costly nightmare. During my recovery, I met several families that these same Plum owners subjected to similar abuse. I also found King County Superior Court Civil Case 23-2-02955-1 SEA, a King County tax warrant against Plum for nearly $1M. Apparently it was one small step for Plum, from defrauding the tax authority, to defrauding clients to get out of their tax hole. I also learned that they left similar destruction in their wake in Sonoma county - so watch out for them in LA county during rebuilding.
Their sales pitch was convincing, but their conduct was aggressively deceptive. You know the true nature of people by their efforts to obscure their worst behavior. Incompetence is one thing. Persistent and aggressive cover-up of their offenses is proof that they know their offenses and commit them with intent. Plum did this uniformly, all the while spinning their "narrative".
The Plum narrative is little more than their fiction to obscure their unethical and illegal offenses. It is full of projection, like projecting their lack of discipline onto me. It is full of tropes like a client that has desires they can't afford. It is full of hallucinations of their artificial integrity.
It is full of fictitious "credits". With each red flag of incompetence and fraud, I removed work from my plans and Plum's scope, to minimize their opportunities for failure, fraud and extortion. When they had to acknowledge bad work, they would concede "credits" somehow followed closely by new unplanned costs, 10-20 times those recent credits, which they would then extort aggressively - even before attempting repairs. I was terrified of any new Plum "credit". The Plum version of owning their mistakes and applying "credits" amounted to one of them showing me a dollar bill, while the other tried to take $20 from my back pocket. That was about the only coordination that they did well on my project.
Most telling, their hallucinations are full of claims that homeowner "advocates" undermined Plum's efforts and integrity. Such ridiculous Plum artificial-integrity hallucinations. A good builder is an advocate, both for the owner and for the project. Plum owners however are advocates for Plum owners, only, and they simply took what they could not earn through skill and discipline, and left a mess and debts in their wake. And all of their behaviors confirmed that this was their approach from the start.
Plum owners could have tried to become skilled builders, instead they became skilled fraudsters and "narrative" spinners. They proved too incompetent to remodel my house, and too dishonest to be trusted with my home and my finances. It will take years for me and my house to recover. read more