Dude. These guys are awesome. I'm an out of state dealer and spoke with them on the phone to…read morefacilitate a transfer of a very cool lever action for a customer of ours. I like that they reached out to us first to get clarification on one of MY state laws before they shipped it over to us. They are very professional and provided an excellent service. I'm all the way out here in California and if you are in this area GO BUY something from these guys. I can tell they are a good store just from the way they handled this transaction. A+. If I'm ever in Chicago I'll swing by and say hello. They even answered my questions I had about Illinois laws. They know it all here. Can't say how good they are over here at Liberty Guns!

Now this is a review deserved, note I no longer shop there because I no longer live near by but…read morethis was my review I wrote 3yrs ago on google: Andrew is great! Knowledgeable and cares about everyone that walks in. Wish I had more money to give him more business! Bought a H&K from him and I'm very happy with it. I hope this store stays open. Really good small local shop.

I highly recommend taking a class or two (or three!) with Victor. From beginner's safety to gaining…read moreconfidence in a 1:1 to knowing I have the skills and knowledge to carry is priceless. He is a clear communicator who notices your weaknesses and helps you correct them. I appreciate his dedication to safety and becoming responsible owners.

I had been a loyal member of Range USA since before the company even changed its name. I was a…read moremember in good standing, with my credit card on file and automatically charged each month for my membership. When I learned that I needed surgery, I went to the range and specifically told the employees at the front desk that I needed to cancel my membership because I would be unable to walk properly--or visit the range--for at least three to four months while recovering. I also sent an email to Range USA Corporate explaining that I was having surgery, would be out for an extended period, and wanted my membership canceled. Three months later, after recovering enough to get around again, I returned to the range with a very important client who had been looking forward to going shooting with me. Imagine my embarrassment when, standing there with my client, I was informed that I had been "red flagged" and was barred from ALL Range USA locations. I was stunned. I asked what "red flagged" meant and what I had possibly done to warrant being banned. No one at the range could--or would--give me an explanation. I was simply told to contact Range USA Corporate. So I did. After FIVE emails asking what I had done to deserve being suspended, I finally received a response stating that I had too many "chargebacks." Chargebacks? I didn't even know what they were referring to. There is an important part of this story that apparently no one at Range USA bothered to investigate. While I was at home recovering from surgery, someone obtained my credit card information and began making fraudulent charges. My credit card company contacted me about the suspicious activity and immediately canceled the card. Of course they did--that is exactly what any responsible credit card company should do when fraud is suspected. Apparently, however, Range USA continued attempting to charge that canceled card. When those charges didn't go through, instead of contacting a longtime customer and simply saying, "Fred, we're having a problem processing your card. Can you please provide us with updated payment information?" Range USA apparently decided that banning me from every one of its locations was the appropriate response. When I contacted my credit card company and asked about the "chargebacks" Range USA claimed were the problem, they could not explain what Range USA was referring to. I returned to the range hoping someone could help me resolve the situation, but once again I was told that I had to deal with Corporate. My subsequent communications with Corporate were short, abrupt, and offered virtually no meaningful explanation or opportunity to resolve what appears to be a simple misunderstanding. The message I ultimately received was essentially that the decision was final and that I was banned for life. I am still shocked by the way this was handled. I had been a good and loyal customer for more than a year. I had never caused a problem at the range and had never been told of any issue with my membership or conduct. I canceled my membership because I was undergoing surgery--not because of any dispute with Range USA. Then, while I was recovering, my credit card was compromised and canceled for legitimate security reasons. If Range USA believed money was owed, why didn't someone simply contact me? A phone call or email saying, "We attempted to process your card and it was declined; please contact us with updated payment information," could have resolved this entire situation in minutes. Instead, a longtime customer was apparently labeled, embarrassed in front of a client, barred from every Range USA location, and given little opportunity to explain what actually happened. I am extremely disappointed in the way Range USA handled this matter. More than anything, I am disappointed that no one seemed willing to listen, investigate the circumstances, or give a loyal customer the courtesy of a reasonable explanation. I sincerely hope I am the only customer who has experienced something like this. A company should certainly protect itself from legitimate payment disputes, but it should also make a reasonable effort to distinguish between someone intentionally refusing to pay and a longtime customer whose credit card was canceled because it had been compromised. Those are two very different situations, and customers deserve to be treated accordingly. Fred Pfeifer 847-452-9075 fredp@manfredgroup.com

The older guy answering phones / working reception is overall unknowledgeable and outright rude…read more Value / quality of work itself was fine I guess, though I had to adjust elevation in turrets more than I would have thought.

Very knowledgeable, especially about older firearms. Relative to the quality of their service the…read moreprice was reasonable thank you for your good work.

Marine Corps Veteran here. I bring my younger siblings who…read moreare active duty Marines here whenever they are home. We are always treated with respect & we never have anything negative to say about Article II. We will never stop going here. we go out of our way to goto Article II even though we reside closer to some of the chain ranges closer to us. 10/10. Always recommended.

Amazing staff. Very knowledgeable. I would do business with them every time. Good selection and…read morehonest people

They were an absolutely fantastic local gun store. I'm not sure what happened to them, one day they…read morewere there and the next, not. I bought all of my firearms through them, and would not mind making all of my future purchases through them if they are still around. I heard Bernadette retired, congratulations to her. I hope this business is still around.

I purchased a firearm online and selected North American Firearms from their list of FFL's that…read morewere local to me after I sent over a quick email confirming the service and fee. Communications were handled via email and everything went as smooth as it could. Bernadette and Jeff are some of the friendliest people that I've met in this community and I will certainly be doing business with them again in the future. One thing to note - some FFL's will start the waiting period at the time of sale as described by the Illinois State Police as it relates to gun sales and transfers. Some FFL's will start the waiting period as soon as you fill out the Form 4473. It's neither here nor there as to who is doing this correctly but at the end of the day, your FFL policies is what you end up following. North American Firearms starts the clock upon filling out the 4473 so just keep this in mind. Best bet is to make the online purchase, head over to fill out the 4473, and by the time your firearm is received by them your background check should be clear and you're good to go.

This is hands-down the best live bait and lure dealer in Illinois. Their bait is cared for like no…read moreother. They stock a full line of live baits including hard-to-get live baits. They also offer specialty bass-fishing baits from around the world including limited edition Japanese bass baits for the pro bass angler! Their minnows and nightcrawlers are coveted because the owners work so hard every week, feeding them and raising the incoming bait to be fat, strong and lively by adding their own special mix before the bait is sold. They can pack you flats of crawlers that will catch more fish and have bags of minnows packed for your trip that will out-catch other bait. Make the trip for your big bait orders and save money vs. resort bait which is more expensive and lesser quality. Crappie, Walleye, Perch and bass anglers will tell you - bring the best bait. Their two stores also carry spikes and specialty baits all season long when available that other stores do not carry. The owner is nice, but when people are rude to her- she doesn't take it! Other reviewers say they are rude, but honestly these people got what they gave! They also have the cleanest store anywhere - there is no bait smell because their minnows are the best kept, filtered and cleaned like no other. This will keep them healthy. The owners work 14-hour days and work hard to make the best bait store, don't let some dope prevent you from picking the absolute, hands-down, best fishing bait. Worth the trip and they destroy other bait stores with quality and price!

I drove over here to get a new fishing license. I've been getting my license here for years…read more The lady in the store told me they quit doing them. "Too much trouble." WTF! This is a bait + tackle store, and it's too much trouble for them. That is part of the business. I've been to this store many times, and I have never seen it busy. Last time here for me.

I brought my grandson for the 2nd time yesterday, and once again we both had a great experience. On…read moreour first visit the range officer took my grandson to the side and using a plastic gun explained safety protocols; I was impressed. I was pleased that the staff appears very knowledgeable and safety conscious.

I don't understand any of the negative reviews. I'm guessing they all went on the weekend when they…read moreare very busy, and just got annoyed for having to wait while other customers were being attended to... I've been going to this range since the month they opened their doors, and I happily keep going back! This is the epitome of what a "clean range" should be. It has the best HEPA filters in the ranges and it never smells of powder. The employees are all so very nice and helpful, usually with a does of comedic relief. Shooting there is like going to a friend's home to shoot. They make all their customers feel welcomed, rather than some ranges (on Rt 30?) where everyone seems to have an attitude of being better than you and that you're inconveniencing them at their place of work. NOT HERE - YOU ARE ALWAYS MADE TO FEEL WELCOMED AND APPRECIATED AS A CUSTOMER! ALWAYS! While I've been shooting for over 50 years, I recently took a private lesson from Mark Longo to break a bad habit of (like many!) anticipating the shot and shooting low-left. WHAT AN AMAZING INSTRUCTOR! Mark was able to zero in on several bad habits I had developed over the years, and taught me how to correct them as well as practicing drills to continue to fix and internalize them at home. I was always a "decent" shot, but in only one lesson I absolutely improved. I will be joining their club as Mark Longo got me excited to shoot again, because of the progress I immediately noticed. I just want to continue to get better, and I've found no other range that comes close to helping me achieve this. This range rocks! "Uncle Steve" Bloome

Unorganized company with poor customer service. Accidentally placed an order and immediately sent…read morean email to cancel. Sent multiple other emails with no response and they shipped the item anyway. Only way to return is for me to pay return shipping of an item I accidentally ordered.

phenomenal service!!!!! ordered clubs and wasnt the right…read moreones the gentleman was so polite and professional thanks!!!!!