We stayed in this Airbnb over New Years week. It was a nightmare stay, with dishonest information…read morebeing given to us from the outset. The drive there was unsafe, which was never communicated until we were actually staying there and were told, by the host, that it was dangerous to drive the mountain in the rain. Being that she was not home (which we had been told that she would be) we had no access to food or even basic essentials as bathroom tissue, as we'd only been left less than three rolls. The location was noisy, with the water heater clanking all night long, as well as crickets chirping from all around the building. We contacted the owner several times, but she was too busy to help us, as were her staff. We posted this on Airbnb, and her response was that we were "nightmare guests", which is a ridiculous statement as she never met nor spoke with us. We left her property clean and exactly per her instructions -- dishes washed and put away, garbage empty and taken out, towels left in hamper, gates left closed. What then made us nightmare guests? Perhaps that we called her out on her bulls**t? We were honest that we had never stayed in an Airbnb (and never will again after this experience) and she then ranted in her review how we didn't come to her with a high guest rating -- how could we have any rating when we've never stayed in an Airbnb? This issue is not over, as we will be pursuing
a refund based on the hosts dishonesty and our horrible week there. We will also be sharing this information so as to warn others of this horror show. Lastly, we paid over $2,100 for this trip, a very expensive horror show, and one that we hope others won't make. Be warned; this place is not what the owner will have you believe!