Great, amazing professional service! Thank you so much Claudia for making my appointment so quickly…read moreand seamlessly. Sergy, thanks again for all of your help. I will definitely have you back to replace my two other bathroom commodes. Well done team thank you

Sergey did great work. I needed a new drain pipe for my A/C unit. He removed the old one and…read moreinstalled the new one with a shutoff valve. He was on time at the agreed time and completed the job efficiently. I would definitely use this company again.

Hot Water Guys​ http://www.hotwaterguys.com/ or call them at 832.673.0909. I strongly recommended…read morethem! Both my State Water Heaters stopped working on July 3, 2014 (Friday). They are both 2.5 years old and still under manufacturer's warranty. We troubleshooted according to the owner's manuals and although we got the Pilot lit, it wouldn't stay lit. And after a few tries, the status on the gas valve would not even flash. We called 2 plumbers on Saturday, 1 did not call back. The other said that since they were under warranty, the manufacturer would send someone to address the issue. I called State first thing Monday morning and they told me that Labor would not be covered and I should call a plumber. 1 plumber called me back and said I would have to pay $250 each for each gas valve upfront, and that to replace them both would be $200. So he quoted me $850 before he even came to diagnose my problem. When I called State to confirm this, they told me that they would reimburse me up to $186 for each gas valve because that was the list price...so I would have been out $128 for the plumber's markup. The other plumber didn't bother to call back. I got Hot Water's number from the list of preferred service providers from State. I told them my water heater symptoms and they told me it was probably the gas valve and / or burner assembly. They told me not worry because once they diagnosed the problem, they had ALL THE PARTS IN THE TRUCK! So I would not have to pay upfront for any parts and I would not have to wait for parts to be shipped! They explained that they charged the $145 for the first hour, and $100 for each hour after that. I was concerned about how much time this would take and they asked the technician (Kurt) right there and he said 1.5 hrs ($195). I booked my appt, they were at my house in less than 2 hrs! They called ahead to let me know they would be early. The actual work took a bit longer than 2 hrs, but they still charged me the promised rate of $195. My water heaters are up and running and I am so thankful for great companies like Hot Water Guys

Suddenly, our hot water stopped and nothing came out from that side. The cold side worked, though…read more I called Hot Water Guys at 1:00 on Tuesday and was able to schedule for the next day. Sam arrived and got right to work. He did our annual maintenance and fixed our problem. Before leaving, he made sure that the water heater was connected and working properly on the controller app. It was a bit tricky and Sam had to return to the attic several times, but was patient in helping me with reconnecting the unit to our WiFi. Hot Water Guys installed our unit and we only have them work on it bc we trust their knowledgeable service technicians. We will continue to recommend them.

H-Town installed the air conditioner unit for my business and believe me it was not an easy task!…read more Yet no matter how many times they had to work on it they did it with professionalism, they were courteous and polite from the owner to the young lady to the repairmen!! I highly recommend! Carla Franklin

Like always in Houston, I was having HVAC issues, and like always, my first call was to Anthony at…read moreH-Town AC Repair. Once again, he went above and beyond. He answered my call well after business hours, had me send him a few pictures of my attic and the problems I was having, and walked me through exactly what was going on and how to fix it. He didn't rush me, didn't try to sell me something I didn't need, and took the time to help me on his own time. My previous review honestly didn't do these guys justice. Anthony saved me a service call, saved me money, and gave me and my wife a piece of mind. It's hard to find companies, like H-Town that genuinely care more about helping people than making a quick buck, but that's exactly what I've experienced every time I've worked with H-Town AC Repair. If you're looking for someone who's honest, knowledgeable, responsive, and willing to go the extra mile, I can't recommend Anthony and H-Town AC Repair enough. They've earned a customer for life.

Ssssssso... more exciting appliance adventures! The ice…read moremaker had been acting out and finally died the Real Death. Jorge arrives as scheduled and does a replacement with a genuine part and all is good... except not. The ice maker tried to live but in the end refused to reliably work... call Jorge the Appliance Master and he arrives on time with tools and declares the unit d-e-a-d. THE IMPORTANT BIT - he got the replacement and returned as promised, against traffic none the less!, replacing the old unit quick and sharp. WHY? is that the important bit, Billy? because service after the sale, especially warranty service, is how you tell the good providers from the GREAT in any field. TAR & Jorge are Great ...more as it happens

Jorge did a great job on my Samsung refrigerator ice maker. Unlike the other companies that…read moreanswered my inquiry, it was a human--Jorge--and willing to discuss options and pricing before he came over. He was at my door in a few hours after our conversation. Jorge went through the issues step-By-Step with me so that I could see that the repairs seen on the internet/YouTube didn't apply/work. Therefore, I had to get a new unit which is not cheap and reinforced that Samsung makes lousy ice/water units for its refrigerators as others will attest on the internet. Bottom line, great customer service.

Fantastic work changing out my garbage disposal. Great communication without being overbearing!…read more Work was complete in an hour and at a competitive price, will definitely use again.

New Gen was quick to respond when i called regarding a leak , as well as a loose kitchen fixture…read more The service provider was timely,knowledgeable, polite and the estimate was free. Definitely highly recommend and will call again for any future plumbing needs

I knew from the first company I called that there were complications to replacing my very old gas…read morewater heater, so I called Texans Water Heaters for another opinion. Brandon immediately recommended switching to electric would be the most cost effective. He called an electrician he has worked with, who turned out to be very reasonable and someone I will use in the future for my electrical needs, and the day after that work completed, Brandon & William quickly capped the gas line and replaced with a new electric water heater. Brandon was correct electric was much more reasonable price, in my case, than replacing with another gas water heater. Very happy I called Texans Water Heaters and pleased with their services every step of the way.

THE MOST EXPENSIVE ONE HOUR REPAIR IN HOUSTON…read more FIVE DAYS WITHOUT HOT WATER. A $1,000 LABOR QUOTE FOR A REPAIR THAT TOOK ABOUT AN HOUR AND THEN TRIED TO HOLD PARTS THAT BELONGED TO ME HOSTAGE WHEN i WANTED TO GET THE REPAIR DONE BY ANOTHER COMPANY. BASED ON MY EXPERIENCE, TEXAS WATER HEATERS SEEMED FAR MORE INTERESTED IN MAXIMIZING THE SERVICE BILL THAN HELPING RESOLVE THE PROBLEM. I CANNOT RECOMMEND THEM. USE EXTREME CAUTION AND GET A SECOND OPINION BEFORE APPROVING ANY REPAIR WORK. We purchased a Navien tankless water heater from Texas Water Heaters in December 2023 (their recommendation), including installation of a new electrical outlet. When the unit stopped producing hot water less than three years later, we expected a straightforward warranty repair. Instead, we spent five days without hot water while Texas Water Heaters turned a relatively simple repair into a frustrating and expensive ordeal. The technician initially told us the motherboard had failed, they were getting weird electrical readings and that labor would be covered because Texas Water Heaters had installed the electrical outlet. Texas water heaters then brought in an electrician, who claimed the outlet was functioning properly. After that, Texas Water Heaters changed course and presented us with a quote of $1,000 in labor (because we hadn't purchased their service package/labor warranty at time of install) to replace a fan and PCB control board, despite the parts being covered under warranty. YES, THEY TRIED TO CHARGE $1000 TO REPLACE TWO ELECTRICAL PARTS COVERED UNDER MANUFACTURER'S WARRANTY IN ADDITION TO THE $89.00 service fee just to come out! The THOUSAND DOLLAR estimate to replace two electrical components IMMEDIATELY raised red flags. I contacted another Navien-authorized service provider, who told me the repair should take about half an hour and that their hourly rate was $175. Unsurprisingly, I chose the second company. The situation became even more frustrating when Navien informed us that Texas Water Heaters had arranged for my warranty replacement parts to be shipped to their office instead of my home. Navien further explained that because Texas Water Heaters had accepted delivery of the parts on my behalf, Navien would not send replacements and I would need to obtain the parts from Texas Water Heaters. When I called to request my parts, I was initially told they had to be returned to Navien. Only after I requested written confirmation that Texas Water Heaters was refusing to release parts that belonged to me did they call back and suddenly agree I could drive over and pick them up. The second service company completed the repair, installed the warranty parts, and performed a full tune-up for a little over $300.

Efrain at P & G Plumbing was outstanding. He responded promptly, showed up when promised,…read moreaccurately diagnosed a leaking 20+ year-old water heater, and made the entire replacement process easy. What set him apart was how fair and straightforward he was. He helped me find the lowest-priced water heaters, charged no markup, even picked them up himself, and stuck to his quoted price. He returned the next day, completed the installation seamlessly, and delivered excellent workmanship and value.

Great service! We had a water service leak on a weekend (Dec 23) and he was the first person to…read morerespond when I posted on Yelp within a few minutes! One of his workers was at our house within the hour for a free estimate. During that one hour wait, I talked to the other plumbers who replied who also gave estimates based on the description. Several charged a high after hours fee ($150+) and some others wouldn't come until 12/26, unlike P&G! When P&G came, the worker dug the soil/mud until he found the leak and gave a very competitive estimate $250 (better than the other plumbers!) which included materials and labor as well as 1 year warranty. It was all done in an hour after arrival. Highly highly recommend!

I wanted to find a reputable plumber to replace all the rusty pipes in my old house and during my…read moreresearch I discovered a company on Yelp called Plumbaway that has a 5-star rating. There aren't many things in life that such a majority of people will agree on. Could a company really please that many people? (Yep!) When I called the number late one afternoon, Robert, the owner himself, answered the phone. I needed an immediate repair and had one the next morning. Impressed, I requested a bid to repipe the whole house using PEX. I had a very reasonable quote within the hour. All questions and concerns were answered to my satisfaction. They scheduled to begin a few days later. The whole job took three days, but the water was cut off only for a couple hours on the 3rd day. Robert came onsite several times to oversee the operation. I have enjoyed my new pipes for several weeks now. Thanks to Robert, Manuel, Fernando and Junior. Great guys!

Great customer service. The phone was answered quickly and Robert apologize and explained that he…read morewas booked up.