Quick and professional service. I have been using them for five years and always excellent.read more

My neighbor to recommended this family owned business, and we will be lifetime customers. Excellent…read moreservice, on time, completed as promised, easy to schedule, no hassle. Could not be happier. If you need Backflow testing - this company is a definitely must!

This company was prompt, thorough, and did a great job. Would definitely recommend them.read more

I had a great experience with Ally Plumbing and their technician Donny…read more My tankless water heater which they installed 8 yrs ago was not performing well for either hot water or radiant heating. Donny was extremely thorough in identifying the issue and diagnosed that the unit I had was not the right size for my home. In addition the piping was inefficient and not up to code. They offered to refund the prior install, designed a sleek solution with a new combi boiler and somehow managed to make everything fit perfectly into the very small mechanical room in my home. This was a complicated install made even more challenging by the small space, but Donny's workmanship and problem-solving was excellent. They were able to accommodate my schedule, finished on time and were collaborative with me throughout the process and helped me land on a solution and price that I was satisfied with. My home has never been this comfortably heated in the winter before while not compromising on hot water in the bathroom and kitchen. I highly recommend Donny and Ally Plumbing for quality work and a team that truly cares about doing things the right way.

Owning a home is great fun. Besides trying to stop three boys under the age of 7 from demolishing…read moreyour new investment on a daily basis, normal stuff happens. Like the water heater taking a crap after returning from a 5 day camp trip where the ONLY thing your wife, kids and you want, no, need to do is take a hot shower. I started a project around 4pm on a Sunday here on Yelp. Tony, within 5 minutes was the second to get back to me (the 1st with any reviews). He was responsive and communicative throughout and had a reasonable estimate to replace our gas 50gall heater. His quote stood firm, we set a time for Tuesday for it to get done. No craziness, hidden fees, etc. He showed up on time, answered my questions, removed, replaced and tested new tank, and we were good to go in under 3 hours. Couldn't reccomend more. I'd call him again if I had to, hopefully I wont. :)

Unresponsive and unprofessional. Left the test plug in the drain line. Went with another company to…read morefix the problem who pointed out several corrections that were needed. Fortunately they fixed them at no extra charge.

While the field backflow testing service itself was adequate, the company's back-office operations…read moreare poorly managed and unacceptably disorganized. Their reminder system is not aligned with municipal requirements, and their billing and accounts receivable processes are fundamentally flawed. I was repeatedly told by staff that a prior invoice had not been paid, despite the fact that I retained written confirmation showing the payment was submitted through their Intuit QuickBooks link and acknowledged with a "thank you for your payment" email. Despite providing this documentation, the company unilaterally canceled a scheduled service appointment the day before it was to occur, citing non-payment. When confronted with proof, the explanation shifted to a claim that they "never received the funds from the credit card company," which is not a defensible position to place on a customer after confirming receipt. These outdated business practices, inconsistent internal communication, and lack of basic financial controls introduce unnecessary risk for clients. While I had initially intended to continue using this company, the operational failures and resulting service disruption make them unreliable and difficult to do business with. There are other providers who can deliver the same service with greater professionalism, transparency, and reliability, and I will be pursuing those alternatives going forward.

I don't recommend this company to anyone. I used them for over 7 years for two properties with 5…read moredevices in total. This year due to an emergency situation that I needed to go to hospital, I couldn't keep my appointment. I asked Loren Hanson, the owner, to reschedule the test date for me, he replied by saying 'we don't work for you any longer! Loren has no appreciation of customer royalty.

Reasonably priced irrigation repair & pleasant to work with...will use them again. Always have them…read moredo our back flow testing.

It feels like all the Backflow companies want to just take your money and expect you to trust them…read moreto do the test for you at some point before it's due. Oh, but you have no idea whether that's this week, next month, 4 months from now - who knows! Not Backflows Northwest. I called them to make sure the rates were accurate, and to get an idea of when they would do the test. The guy was super nice, and he said he'd do the test on Wednesday, and they said they'd leave a note on the door when it was completed. They did it a day early, and left the note on the door just like they said. This was exactly the ideal experience in my opinion, so I strongly recommend them!

ran into a water leak while installing flooring. DM Kelly came out next morning and fixed my mess…read more Trevor did an awesome job and got me back going.

5 stars is not enough for this amazing business. DM Kelly Mechanical went above and beyond in…read moresaving the day for my elderly mom that had not one, BUT TWO plumbing issues at once. I was out of town when we learned her kitchen faucet was spewing water from the spray hose. On top of that we noticed her water bill had recently spiked and Barry found a massive leak under the crawl space due to a broken gate valve. He jumped on both issues and went out of his way to source a new faucet assembly then professionally replaced the sink faucet. He then cut and replaced the ball valve under the crawl space and re-insulated the assembly to protect it from the weather. Get this! I am out of town and my mom was so upset about the simultaneous issues, she broke out in tears and Barry stopped working, then took the time to sit on the couch to comfort her. Capable, kind and compassionate! Kolton took our original call and is a perfect gentleman and consummate professional, he scheduled us right away and he returns phone calls. DM Kelly Mechanical has set the standard for outstanding service and are simply wonderful people. They have our highest recommendation.

Prompt, friendly service. They make scheduling your backflow appointment easy! Additionally, once…read morethe test is complete, they send the results directly to the water company.

Matt is awesome! He is very professional. I've used Matt for 3 years now. My recent backflow for…read moremy home failed and Matt was able to point us to the right direction and even came back without a charge. He filled out all the necessary paperwork and forward them to our utility company. Highly recommended.

I recently had a problem that I attempted to correct myself and ended up needing help. My toilet…read morehad a leak because the wax ring was old and falling apart. So naturally, I did some research and ended up contacting Zoom Drain. They wrote me back immediately and were able to send out Jeremy Linson to come out and give me a quote, it was a little spendy, but worth it due to his technical proficiency, expedience, and willingness to spread some knowledge, plus I got hooked up with a minor discount! A big shout out and thank you to Zoom Drain and your tech Jeremy, if I have issues in the future you guys will be my first contact! Thanks You

Aw man I was seriously very impressed. Their tech Jordan was just an overall friendly guy, super…read moreknowledgeable, not only answered my questions but was fine with watching them do the pumping. I'm a curious homeowner and I want to be involved on work at my home. We waited for the actual pump truck to arrive but it took only about 20 min. He had the covers up and was assessing how full it was in the meantime. The 2 guys from the pump truck were very friendly. They all work well together. At the end I went over the charges one at a time bc if I'm spending thousands on my home, I want to understand and approve of the numbers. He didn't mind at all. It took about 1.5 hours for the service give or take. They didn't leave a mess behind and our inspection papers will be filed. I can't say enough good things about this company. The office staff messaged me thru my yelp project which sent the convo to my phone via text. Receipt is emailed along with photos. Straightforward. Easy. Simple. One word of advice that if you decide to stay outside to watch and learn and look into the tank to see the before and after you will feel nausuous. I didn't feel it until after when I went back into the house. I won't be eating munch today. Call them for septic needs!!!!