We needed a licensed plumber to cap off a gas line, and reaching out to a few people on Yelp was honestly a bit of a headache -- several didn't respond and others weren't clear about pricing. Tony was the complete opposite. He was easy to communicate with, gave us transparent and competitive pricing, and showed up right on time. He finished the job quickly and professionally, and he took the time to answer all of our questions. We really appreciated his reliability and straightforward approach. Highly recommend! read more

Unresponsive and unprofessional. Left the test plug in the drain line. Went with another company to fix the problem who pointed out several corrections that were needed. Fortunately they fixed them at no extra charge. read more

Was greeted by Tony right on time. He was working on the fix within 5 minutes of arriving, and replaced the hot water heater on site unassisted in an hour. Couldn't have been a nicer guy. I just gave my kids a bath (with plenty of hot water)... A+ service and experience. read more

Owning a home is great fun. Besides trying to stop three boys under the age of 7 from demolishing your new investment on a daily basis, normal stuff happens. Like the water heater taking a crap after returning from a 5 day camp trip where the ONLY thing your wife, kids and you want, no, need to do is take a hot shower. I started a project around 4pm on a Sunday here on Yelp. Tony, within 5 minutes was the second to get back to me (the 1st with any reviews). He was responsive and communicative throughout and had a reasonable estimate to replace our gas 50gall heater. His quote stood firm, we set a time for Tuesday for it to get done. No craziness, hidden fees, etc. He showed up on time, answered my questions, removed, replaced and tested new tank, and we were good to go in under 3 hours. Couldn't reccomend more. I'd call him again if I had to, hopefully I wont. :) read more

My tank water heater finally gave up the ghost after 20+ years, so I reached out to several plumbers to get a quote for a tankless setup. Tony provided a very competitive bid, even though I had some complex gas line routing issues, and I wound up going with him. The removal of the old tank heater and the installation of the new one went quickly, and it was all over in a few hours. A few days later we noticed that there was a faint smell of natural gas in the utility room. I called PSE, they came out and told me there was a small leak. That was Mother's Day. I wound up letting Tony know, and he was able to come out in less than an hour on Mother's Day, find and confirm the problem, and resolve the issue, so that PSE could come back out and turn on the gas that same day. What I liked about all of this, despite the small problem with the initial install, is that Tony was very responsive and communicative, came promptly when needed, and fixed it. Would it have been better had there not been that small leak? Sure it would have been. But what I've seen with other installers is that they come do the initial install, because that's the most profitable part. They promise great follow-up service, and fail to deliver. So, I'd much rather see that Tony lived up to the expectations he set, and I'll be sure to use him again because customer satisfaction matters to him. read more

Tony was outstanding. From the first interaction via the yelp bids mechanism, to showing up on time, diagnosing and fixing a challenging water leak which turned out to be caused by a pinhole leak in a pipe in the ceiling. Prices were not the lowest given other bids, but you often get what you pay for in this industry, there's no way others could really know what the root cause of the leak was - and Tony was up front and honest about costs, unknowns, and not upselling. read more

Bay Star Plumbing - An earlier problem (visible here) was not the problem this time (pinhole leak due to pit corrosion). - Plumbing Near Me

Tony was extremely quick and responsive. Highly recommend him and Bay Star Plumbing. Look forward to future projects!

The hot and cold outdoor water bib on our house was leaking water so I reached out to a few companies to get bids. Tony responded promptly and gave me a rough estimate which I agreed to. He came out the next day and looked at the bib and got it replaced promptly. Any questions I had was answered quickly and he kept me in the loop during the whole process. I highly recommend him and will be using him for future projects. read more

Bay Star Plumbing - New water bib installed - Plumbing Near Me

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Fast response, completed job as promised for the quoted price. Would use again. Happy with the service.

Although I did not require Bay Star assistance, I did communicate with Tony numerous times regarding my project. Tony was quick to respond and I highly recommend his services. I had already committed to another installer even though Tony was $150.00 less. I committed and do not wish to go back and forth with installers. Thanks Tony. read more

Needed a water tank replaced. Tony was very quick to respond with a quote and was also available to take care of the issue the same day. His cost was just a little more than others, but it was worth it for the quick service. He was courteous and capable. I will give him a call when other needs arise. read more

Tony was awesome! Showed him to replace my shower heads in 2 bathrooms, I bought them ahead of time and he was pretty quick, maybe 20 mins tops, and was done. The estimate was negotiable and without a doubt it was worth it! It's so much enjoyable to take a shower with the added filter, because we have hard water, absolutely you feel the difference! Tony was personable and knowledgeable! Will absolutely call him back! Thank you read more

Bay Star Plumbing - Replaced filtered shower head - Plumbing Near Me

Tony is super helpful, reasonable, and responsive. My faucet broke off, and it only took a few texts back and forth with him to set up the job. I sent him a picture of the problem, and he arrived with a new faucet, removed the old one and installed it in about 40 minutes. Reasonably priced and made my life easy! Highly recommend Bay Star. read more

I considered these guys for replacing my water heater. I found them responsive, friendly, and reasonably priced. I strongly recommend their services! read more

I asked for estimates through Yelp and Tony responded quickly with a fair price. Unlike other contractors he responds fast and is able to schedule quickly as well. It was nice to meet someone who is professional, friendly and no BS. He doesn't try to rake you over the coals with pricing like other companies that contacted me did. He was straight forward and very knowledgeable about the work. He explained exactly what he had to do to complete the job. I chose him over another company because he was more straightforward no nonsense. He moved a seismic valve on my gas meter which another plumber did not move when extending my gas line. It was unsafe and not to code which Tony explained and fixed the issue in an hour. I definitely recommend trying him first for ANY job you might have on hand. I will be hiring him to extend another gas line in the future and any future plumbing issues. Mahalo Tony! read more

Bay Star Plumbing - Before Tony moved the valve it was not to code. - Plumbing Near Me

Tony was outstanding. A true professional. He arrived on time, completed the work a lot faster than I had anticipated and at a very reasonable cost. I highly recommend Tony of Bay Star Plumbing. read more

We use Tony from Bay Star for all our plumbing install needs! He converted us to a tankless water heater, extending gas and water lines and running exhaust to the outside of the garage. Everything was completed quickly and professionally. read more

TERRIBLE experience with a sloppy tankless install. Plumber failed to install vent all the way to the roofline instead opting to end line halfway up the existing low efficiency vent. Result?...In a few months time this would have rusted out existing vent line (not made for moisture of high efficiency water heater) and began leaking exhaust gases (carbon monoxide etc) into the interior walls. BEST PART...my 1 yo daughters room is right adjacent to the wall where the leak would have occurred. I called plumber out on this and several days later after his vacation he came to fix (indifferent attitude), but there is NO EXCUSE for this safety violation. He is lucky I did not call in his license number to the state as they would not have taken this lightly.... read more

Tony is professional, highly responsive, and his work was up to our expectations. Pricing was very reasonable. We had a natural gas valve set up for a gas grill and I used soapy water to test for leaks. No issues at all! He even followed up with some recommendations by email. He goes above and beyond. We'll definitely be using his services again (but hoping it's not needed :) knock on wood). Have already recommended him to friends. Thanks Tony! read more

We hired Tony to install a gas line for us. He was very responsive and got the job done quickly. We will definitely use him again in the future. read more

Tony from Bay Star raised and replaced the main water shutoff valve to my home. The valve was below grade which made turning it off a major hassle. His bid was very competitive. Communication was great and the work was done on time and on budget. I am very happy with the result. Thanks Tony and Bay Star for a job well done! read more

Tony is a pro. Fast, clean, efficient, considerate. I'd give him 10 stars if I could. He replaced my hot water heater and removed the old one. He was in and out within an hour. On top of his chops, he is a nice dude. I highly recommend him. read more

3/7/2018 I had used Tony's services about 2 months ago for a bathroom faucet issue and he did a great job, so when I had another plumber's job I immediately contacted Tony again and once again he did a fantastic job. He came out and disconnected my gas cooktop and sink and faucet because I had a new countertop installed. My dishwasher had a drainage problem and he fixed that while he was here this morning reconnecting everything. He does not stop until everything is working perfectly. Top notch work, very reasonable and on time every time and very personable. I will definitely call on him in the future for any pluming needs and will heartily recommend him to friends and neighbors. Inge Schnars, Lafayette, CA read more

Found Tony through yelp and he responded quickly. Gave us a very fair estimate and really appreciate his promptness showing up right on time to do the estimate as well as when we hired him to change our electric line into a gas line for the stove. Would recommend him immediately to anyone that needs any plumbing work done. read more

Quick response, right questions, good suggestions, competitive prices, flexible schedule, great job overall! Thank you, Tony! read more

Thank you Tony for your quick and professional response time. Was in desperate need of help fix my toilet and install washer & dryer hookups! He cleaned up after himself, big plus and even my dog teddy like Tony! Would definitely recommend your services to anyone & would work with you again. Thank you Tony :) read more

Excellent service. Tony was prompt, efficient, helpful, good value and great at what he did. What more could you want? Am going to use him again soon! read more

Tony was quick to reply, and schedule an appointment. He came on time and kept to the quote he gave me. I definitely recommend.

Really happy I chose Bay Star! Tony installed a gas line to our fireplace and previously plumbed our kitchen remodel. I called a few others and felt best with Tony. I'll be calling again in the future. read more

Bay Star Plumbing - Plumbing Near Me

Tony was very responsive and upfront about the cost. The quality of work was top notch and he was punctual. I will hire him again for any other plumbing needs I might have. read more

Tony did a great job finding and repairing a leaking pipe. He was on time and professional, and he took the time to explain what he found and how he was going to repair it. He was also very responsive to all of my questions both before and after the job. Would definitely recommend his services. read more

Tony was the first to respond to my request, quickly came up with a price and was scheduled the same day. Fast, efficient, within budget and on time, all you could ask for. I would definitely use their service again, thanks Tony read more

He came out and quickly dealt with a leak on a hot summer day. Will definitely be looking to send more business his way.

Thanks Tony! You showed up on time and your rates are reasonable. Great work and if I have other plumbing needs you will be the first one I call! read more

Our 20-year-old water heater was fading badly. We reached out to Porch.com and found Tony for our project. He walked us through the various options available and helped us reach a decision on a new heater. He arrived promptly for the assigned appointment and was great to work with. The new heater works like a charm and everyone is happy. I would definitely recommend Bay Star Plumbing to friends and family. read more

Tony was great. We were able to schedule a replacement the same day. Full install took a couple of hours and the experience was painless. Will definitely recommend Bay Star Plumbing. read more

Tony responded and he came the next day after our 20+ years old water tank started leak. We replaced with a new tankless water heater and he gave me a quote over the text and also he looked up different sizes for our big family. It looks really nice and clean. He also had a very reasonable pricing although I didn't really price shop too muchbut went with other's review since I wanted make sure we have reliability and quick replacement. read more

I sent out a bunch of quote requests for a job I needed done. Tony was quick to respond but I'll admit I was waiting for responses from companies that had more yelp reviews. Tony's reviews were great but he just didn't have that many in general. After receiving multiple responses that either other companies were booked out too far or wouldn't take a small job like mine, I was impressed with how Tony kept messaging me and pursuing my business. I thought I'd give him a try since he was the only one that seemed to want the business and I wanted to get this done. I'm glad I did. He gave me a quote, told me he'd come and do the job as soon as I had the time, came out as promised, and quickly did the work he promised within the proposed budget. After the work was done, I called him back to check on something (nothing was wrong it just needed to be checked) and he came out immediately and took care of it. In addition, he was also on the cheaper end of the quotes I did receive and he made this whole thing totally painless for me. I gave Tony 5 stars because he really valued my business, did everything he said he would, and the work itself seemed to be solid. He gave me a reasonable price and most importantly, there were no headaches! I don't even write yelp reviews but I don't want him to miss out on business from people like me, who admittedly put a little too much stock in the number of yelp reviews someone has. Thanks Tony. I've got your page book marked and will call again in the future! read more

I had a water heater leak and needed a replacement for the old unit. Contacted Tony and he was responsive and did show up on time with the new water heater that I requested. He also did a great job installing the unit. Well deserved 5 stars ! read more

I sent a request out to several plumbers requesting a quote to replace the old "knob style handle" main water shut off valve at the house that was significantly leaking. Tony responded in less than 30 minutes arrived within an hour, and replaced the old value with a new ball valve and hose bib within 2 hours. The cost was less than quoted by other plumbers. He is very personable and professional. I highly recommend Tony to anyone who has plumbing needs. I will definitely call him again in the future. 5 HUGE Stars! read more