I had a great experience with this company. Edgar installed my basketball hoop today. Very professional. Very clean work. We highly recommend. read more

Playground Warehouse - Playsets Near Me - Calabasas, California

A+++ Edgar and his team did an amazing job On my playground build. Showed up early worked fast and did a great job. Kids love it! Thanks again! Will def do business again. read more

Playground Warehouse - Playground - Playsets Near Me - Calabasas, California

It was time for the last piece of our backyard reno... the playset for the kids. There are a few options as to where to shop, and we chose to check out Playground warehouse - partially due to reviews of the other playset store near me s and partially because of the customizability of Woodplay. We went on a Saturday and looked at the options they had installed. And placed a prelim order with the person working. James reached out on Monday to firm things up and explain our requests actually made it necessary to go with a different set than we initially planned. James was great at communicating through email. Answered all questions patiently and thoroughly and made me feel confident I was ordering the right set. He also quickly made changes to the order as I changed my mind on a few things. As someone who HATES making phone calls for personal stuff since I spend so much time on the phone for work, i greatly appreciated being able to do the whole transaction through email. The pricing was very clear, product list made it easy to confirm everything was being ordered as desired. Come time for delivery, the installation guys were punctual and professional. Install took about 3.5 hours as James quoted. Now that it's installed, I'm even happier with spending the extra $$ for the high end set. It's insanely sturdy and over designed. With proper care, I'm sure this will last well beyond my kid's interest in it. Check this place out, the quality falls in line with price for sure. read more

Playground Warehouse - Woodplay Outback 6' - Playsets Near Me - Calabasas, California

Everything was great and my equipment is still the best! I plan to add more equipment to my backyard design.

Bad attitude & bad customer service By girl there. She seemed like she hated working there & I was bothering her read more

James did everything that he said he would & that means a lot on business so I recommend this company to & for the sports world KamaL read more

No one was around. All gates closed during the day. Hope everyone is ok. Phone calls unanswered for days.

I recently purchased a Goalrilla hoop from Playground Warehouse and it was the easiest, most painless purchase ever. After a quick conversation with James, we picked out the hoop that was right for our family, he referred me to a great contractor who could come and rip out our old hoop and install the bracket for the new hoop. Edgar came within a few days of Alex and his team installing the bracket & cement and our new hoop is up and games of horse are already being battled. Thank you! I highly recommend James and his team! read more

Playground Warehouse - Poppy's got game now! - Playsets Near Me - Calabasas, California

Highly recommend Playground Warehouse! James helped us design a custom play set and built it right into the slope in our yard. We couldn't be happier with the process, great communication, and result. Everything was done very quickly, and Edgar and the install team were fast and professional. The quality looks top notch and I believe this play set will last us for years. This was really the only company around who understood our vision and they helped us execute perfectly. Thank you! read more

Playground Warehouse - Playsets Near Me - Calabasas, California

We had a play set installed today. James was great in helping design the structure that would fit our yard and meet my son's needs. The installation process took less than two hours. Edgar and his crew were amazing. Edgar called ahead of time to verify our appointment time, he was punctual and all safe distance and mask wearing was complied with. I highly recommend this company. read more

Playground Warehouse - Playsets Near Me - Calabasas, California

I purchased the outback 6 from James earlier this month and I have to say my son loves it! It is a high end play set and so is the price. I shopped around and there are cheaper ones else where just don't compare. The quality speaks for its self. Delivery was on time and taken just a few hours. Don't be fooled, and think you'd be able to build it yourself. They knew what the where doing and got on with it. Very good product and service. Thank you James! read more

Playground Warehouse - Playsets Near Me - Calabasas, California

We really enjoyed working with James at Playground Warehouse. He worked with us to build a set that would work for our yard perfectly. Service was prompt and the set was installed in about 2 weeks. I would highly recommend! Thank you James! read more

Update- they have found a way to have my installation covered! Stay tuned. DO NOT BUY FROM HERE! I bought my Springfree trampoline here, paid $2500 for the best of the best. In a few years the frame literally rusted and rotted to the core and the net has ripped in numerous areas. When i contacted James who sold me the trampoline, I was told I had to file the frame warranty with Springfree. Why must I file when he sold me the product and is the local retailer? Then in small print with springform is that I must pay $200 for shipping of parts even if they are warrantied! Then I'm told by James at Playground Warehouse that I must pay the $250 for installing the warrantied parts! And I am the customer here?! There are other vendors and other trampolines. Do some research and go elsewhere. read more

I really have no complaints. James was very friendly, accommodating and gave us a great price for the floor model trampoline we picked. Installation was as scheduled and the trampoline looks great in our backyard! Our kids are thrilled!! Thank you James and team! read more

Incredible experience. Everything went according to plan, they quoted us a great price, they were always on time and honored their deadlines. We were happy to work with them! read more

We just purchased a trampoline that was a big investment for our family. So far so good! Really easy purchase. Answered all our questions. Delivered on time. Great customer service! Impressive! My son is thrilled with the bounce and we are happy with the quality and ease of delivery and installation. read more

These folks installed our Springfree trampoline a few years ago and they were punctual and courteous and did a great job. They gave us tips for keeping it level and safe. Trampoline's been doing great ever since. Highly recommend them. read more

We visited Playground Warehouse a couple weeks ago and tested out a few trampolines, bought a Springfree Trampoline with basketball hoop. James was incredibly helpful and attentive, and we scheduled timely delivery. In fact their team delivered and installed the trampoline 2 days early! The kids LOVE it and so do I since they are outside playing more than ever! Thank you for the great products and service. read more

Just this past weekend we had our playground installed for our kids. The quality is quite impressive, and the installation team was very professional and worked with me to customize the configuration to better fit our limited space. James at the warehouse was very informative and helped me pick the best solution for our backyard. The kids are thrilled to have their very own play space. read more

Left them a message to set up an appointment to have a large play set installed. No call back. Went into their store and their employee literally ignored my wife and I for 30 min while he was helping another customer. Did even bother to say, I will be with you soon, just walked past us 5 times without a word. Obviously we left. Got an amazing set with delivery and set up from Costco! These mom and pop stores wonder why Costco is putting them out of business?!?! It's because your service is horrible!!! read more

I love playground warehouse!! They've been able to accommodate my last minute break down & installation requests for my boss' Spring Free Trampoline a few times now. And James is super friendly & helpful in getting this arranged. A +++ service! read more

I purchased a playground from here and one of the main bolts to the frame was going through a board with a knot in it, after a couple weeks it kept getting more and more loose, I called playground warehouse and they said they could not do anything about it because knots are natural, even though it is making the play set very unsafe, I will be filing a complaint with the BBB, Very bad customer service, I even spoke to the owner who is very rude. BEWARE! read more

I made an appointment a month in advance for a safety inspection of our play set. They took a $100 payment in advance and never showed up for the appointment. They are closed on Wednesdays when the appointment was scheduled for so I couldn't even reach anyone to see why they didn't show. I am hoping that they will issue a refund since they did not provide the service that they accepted payment for. read more

We had a wonderful experience at Playground Warehouse and ended up with a backyard the kids are excited to head out and play in. It was so nice to be able to try out trampolines and to deal with a real person in the showroom instead of buying online. And, they successfully got everything in place in time for a last minute birthday surprise! read more

These people asked to be paid in full a week before our scheduled installation date and then never showed up!!!! My daughter was in tears!!! Do not do business with these frauds!!! read more