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    PlayEscape

    3.0 (1 review)
    Closed 9:00 am - 10:00 pm
    Updated 2 months ago

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    21 days ago

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    Mackenzie G.

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    ParTee Shack

    ParTee Shack

    4.2
    (43 reviews)
    53.8 mi

    Loved the venue!! Complete the waiver prior to paying for go carts! Oh...The helmet IS NEEDED for…read morego carts!! I was t-boned and whewww...I felt like I was in a vehicular accident !! Mini Golf...The course on the left is the best!! It has several attractions. We had a blast and will definitely return!!

    We came to ParTee Shack to have a fun family outing. My kids and I are all very competitive, so we…read moresigned up for multiple go-kart races expecting a fair experience. Unfortunately, that wasn't what happened. During my first race, I was running in third place when another driver repeatedly rammed me from behind. Instead of stopping the driver who was causing the problem, my kart was shut down, allowing me to fall to fourth place. I brushed it off and kept racing. On the next lap, it happened again. My kart was stopped a second time, and two more racers passed me. After that, my kart felt noticeably slower, even with the accelerator fully pressed. Whether that was intentional or part of the system, it certainly didn't feel like I was competing on equal footing anymore. What frustrated me most wasn't losing. I can handle losing. What I can't accept is paying to race while feeling like the race is being controlled instead of officiated fairly. If another driver is creating a safety issue by repeatedly ramming people from behind, address the driver causing the problem, not the person being hit. When I decided I didn't want to participate in my remaining races because I no longer felt the competition was fair, I requested a refund. I wasn't demanding anything unreasonable. I simply didn't want to continue paying for an experience I no longer enjoyed. I was immediately told the races were non-refundable, with no effort to understand my concerns or offer any reasonable solution. The manager came out, but the interaction only made things worse. The staff wasn't even polite , but and seemed very inexperienced in handling customer complaints. There was no attempt to de-escalate the situation, explain exactly why my kart was repeatedly shut down, or offer any form of customer service that would leave me feeling heard. Everything felt very rigid: "That's our policy," and that was the end of the conversation. I left feeling dismissed and disappointed. I came to spend quality time with my kids and enjoy some friendly competition. Instead, I left frustrated, because I spent a pretty penny for races I was no longer interested in doing. The facility itself is nice, but customer service matters just as much as the attractions. Until management learns how to handle legitimate customer concerns and applies race rules consistently, I can't recommend spending your money here. I'm not sure if it was the color of my skin or gender and I have NEVER made this kinda accusation, but the experience definitely felt targeted.

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    ParTee Shack
    ParTee Shack
    ParTee Shack

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    Frankie's

    Frankie's

    3.6
    (276 reviews)
    37.4 mi
    Kid friendly
    Large group friendly

    very good and fun. the go cars were my favourite thing there. few things to be aware of…read more 1. be ready to spend at list $50-$75 2. don't go on the spining coaster 3. don't order chicken it's one of two dry as the Sahara desert or sushi raw.

    Frankie's Review - 3/5…read more While in town, we decided to visit Frankie's after it was recommended to me by my boss, and this time I had my husband and 12-year-old son with me. Overall, it was a nice way to spend time together as a family and gave us something fun to do during our visit. Frankie's offers a good variety of attractions, and my son especially enjoyed the rides, including the claw, roller coaster, and zero gravity experience. We also played putt-putt golf, which was enjoyable, though I personally found the course a bit less challenging than similar places I've visited before. The road course was also on the shorter side, but still fun for what it offered. One thing I would note is that the pricing felt a bit high, particularly for the arcade games and rides, especially considering some of the experiences are fairly brief. We also found the pizza to be a little overpriced, so we chose other food options as well as their burger and Philly cheesesteak. Unfortunately, one part of the experience that stood out in a less positive way was the customer service around some of the attractions. Several of the attendants seemed very nonchalant and disengaged, almost as if they were not very happy to be there. That kind of energy can affect the overall atmosphere and, for me, made it less likely that I would return or recommend it. We also had to wait for attendants to assist with some of the more interactive 3D-style games, which interrupted the flow of the experience. That being said, one of my personal favorites ended up being the carnival 3D shooting game, even though we did have to wait for an attendant before we could play. Once we got on, it was definitely one of the more enjoyable parts of the visit for me. On the positive side, it was not crowded during our visit, which made the experience much more relaxed and enjoyable. I especially enjoyed spending time in the arcade with my family, and that ended up being one of the highlights of our visit. I also want to mention our experience in the bar area with Olivia Jackson, who provided such warm and pleasant service. She was courteous, attentive, and truly showed genuine Southern hospitality. Her kindness and professionalism made us want to stay longer, and we ended up enjoying our food and family time even more because of her. She was definitely one of the bright spots of our visit. Overall, while I have visited similar entertainment venues that I personally enjoyed more, Frankie's still provided a decent family outing and a different experience while we were in town. I would rate it 3 out of 5 stars.

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    Frankie's
    Frankie's
    Frankie's

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    Main Event Fayetteville

    Main Event Fayetteville

    3.1
    (32 reviews)
    29.1 mi

    Because it is unique and has entertainment at the mall--it is very busy. That's expected. Where I…read morewould say it falls short is in terms of staffing. They either don't have enough people on staff, too many new people who aren't trained, or staff that just doesn't seem to care. Management looks overwhelmed with the demand of business and it's hard to imagine they've even gotten adequate training. The vibe screams emergency promotions and necessity hires. Now I can admit that my view is biased. We had bad service and bad food. We set a VIP reservation and had to wait 1 hour after the reservation to be able to bowl. We were told we would get our own server (nice!). But that didn't happen. The 2-3 servers were so enmeshed with the birthday party in the other half of the VIP room that they basically forgot we existed. They got our drinks--delivered 45 minutes later. Got our food order--came out right before our timer ended. The experience was not enjoyed. But looking around--I think everyone felt that way. From the customers to servers, and management...just everyone having a negative experience. If you wish to go just for the arcade games or laser tag I think you'll be ok. But I'd pass on the bowling and food.

    We had a great family time. They are short staffed so we never got our drink orders but it's ok…read more The guy working was hustling to accommodate the whole bowling area. It's a fun place despite it all. The staff that is there is great as well.

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    Main Event Fayetteville
    Entrance
    Entrance
    Main entrance.

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    Main entrance.

    PlayEscape - mini_golf - Updated August 2026

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