Built my new rig using AI and having it cross reference my MicroCenter. They did an amazing job…read morebuilding it, including the sub for my power supply. -AMD Ryzen 7 7800X3D 8-Core Processor, 4201 Mhz, 8 Core(s), 16 Logical Processor(s) -MSI B650 MAG Tomahawk WiFi AMD AM5 ATX Motherboard G.Skill Trident Z5 Neo RGB Series 32GB (2 x 16GB) DDR5-6000 PC5-48000 CL30 -XFX AMD Radeon RX 7900 XT Triple Fan 20GB GDDR6 PCIe 4.0 Graphics Card -WD Black SN8100 2TB 3D TLC NAND Flash PCIe Gen 5 x4 NVMe M.2 Internal SSD

Every time we go we are asked multiple times by emplyees if we needed any help. We were able to…read morefind what we needed without any help. We've never had a bad experience here. They always have what we need.

Great source for high-end A/V components, home automation equipment, and home security hardware…read more The staff here are knowledgeable, friendly, engaged, and will go the extra mile needed to ensure that your project doesn't just have all the hardware you asked for. They'll check to make sure you have all your connectors, accessories, and anything else that you may have forgotten. Competitive prices round out a great shop, and I know I'll be back in the future.

Absolute best distributor to work with. They always answer the phone with a human being not an…read moreautomated phone system with complicated extensions to dial. They are conveniently located for easy pick up or same day dilivery available by their local courier service. The sales representatives are extremely friendly and work with you to get the best products for your clients. I have been using them for 9 years now and will continue to do so. Thanks guys you rock :) Ryan Everlucent LLC

This location is hit or miss. Most of the people here really don't care. They aren't paid enough to…read morecare , just to show up. Patton, the cashier, really shined. He was pleasant, agreeable and a nice guy. Not like the jaded, depressed and tired people I always encounter here. No attitude, just rang up my stuff and spoke to me. That's how it should be. Not that hard to do. Its fun to watch the people running the lanes. Their demeanor would impress a 5 star general! Tell Patton to keep up the great work and don't let the others bring him down.

So this weekend, I was the queen of Instacart delivery. I had so much to do. I have family coming…read morein town to see my new place and I just had to get things ready. I didn't have time to go driving to stores and spend unnecessary time looking for parking spots and then waiting online so I just did the Instacart thing and ordered from every place I needed to and everything kind of arrived at the same time while I had spent time in the gym you know what I'm saying? So my niece and her husband from New York are coming for Easter and my nephew, her brother that lives here in Dallas with me he's coming as well so I told the kids I was not gonna make them Easter baskets. They're grown adults for crying out loud, but I did tell them I was gonna have a little Candy Bar upscale, you know with my beautiful crystal champagne glasses filled with jelly beans and other shaped glassware filled with See's Candy foil wrapped eggs, and other things that I could remember that are Easter faire- so the kids said to me, but auntie Marie is there not gonna be any peeps? Peeps like the little yellow chicken things? Yes auntie Mary and we like the blue ones too! lol so I was on a quest to find these dang blue and yellow chicken peeps mind you they didn't want the pink bunnies because they said the bunnies don't go peep only the chickens, so InstaCart and Target came to the rescue. I did find them and they are secured safely in my cupboard. Lol so if there's something specific that's got your taste buds for an nostalgic Easter check out Instacart first even if you want to go to the store in person it will tell you if it's available at the store that you wanna go to to save you some time and travel

Unfortunately, it appears BGMicro is shut down. Their web site has had a banner "closed for…read moreremodeling" for quite a while now. I have made many purchases from them over the years and always had good experiences.

Sad that they quit accepting a money orders, especially when credit card companies charge fees to…read morepay for a purchase. They used to accept money orders for all the orders that I used to get from BG Micro. I can say that I spent over $5,000.00 in the 8 years that I use to deal with BG Micro electronics. I won't use green dot pre paid because they charge me $8.99 per transaction. All banks and card companies want is your money, and I can get money orders for free. BG has lost me as a customer back in 2018, to EBay. EBay gift cards are also free to use with no transaction fees. Also a few of the companies even on eBay will accept money orders as well. So sad that you had to go this rout.

Waste of time, they literally only buy cell phones. Online…read morethey say they take so much, but once you arrive they say they only take the newest model of items, if you are selling. Basically felt guilted into donating my stuff. Also the guys behind the counter are not professional, and made me uncomfortable. NO THANKS

ATTEMPTED to sell some items that I had a ps4 and a iPhone however the advertised times on their…read morephone voicemail is completely wrong they close at 3 not 6:30 as the voicemail says to make matters worse I drove all the way from Addison only to find out the store is closed on Friday's which the voicemail doesn't say it actually says their open just a waste of time

This Best Buy was decent. Nothing to write home about but I was able to pick up some replacement…read morecharger cords with little to no issue. It's very self-serve - a massive warehouse with few employees to assist. They funnel you through a small checkout at the end. Large parking lot, easily accessible makes this a quick trip.

This is, without question, the worst customer service experience I have ever had in my life…read more I am a long-time customer of Best Buy (often telling people it was my favorite store growing up) and previously spent tens of thousands of dollars through their Magnolia program on a high-end home system. All I am trying to do now is schedule a technician--and after four separate calls and nearly TWO HOURS of total time, I still cannot get help. What happened here is beyond unacceptable aside from dropped calls, repeat transferring to other people, a genuine lack of willingness to go any ounce of extra mile: * Just to even potentially progress with a human, I was required to retrieve a TV model and serial number, which meant removing a heavy TV mounted on an outdoor brick wall above a fireplace--by myself--while still on the phone being asked questions. The recordings would detail me almost dropping the tv in the midst of this. * That task is not only difficult, it's genuinely unsafe and likely impossible for 90% of customers * I am now left with expensive equipment disassembled that I physically cannot reinstall alone * I've called 1-800-548-0828 four times, repeating the same information each time despite them clearly seeing my prior calls * Long holds, no progress, and being told they "can't assist" * Directed to call Magnolia...which is the exact same number I'm already calling * Conflicting information about hours * No manager available at any point What's even more concerning is that during my fourth call, a Best Buy technician attempted to contact Magnolia support internally four separate times herself--and also received no assistance. This clearly indicates the issue is not just customer-facing, but a completely broken internal system. To add insult to injury, after all of this, I'm being asked things like whether I've unplugged the TV for two minutes--which is mind-numbingly insulting given the situation and the level of equipment involved. I appreciate not all customers are tech savvy and I'm sure this is an occasional fix, but let's read the room Best Buy. For me to even take the time to write this review--the only productive outcome of being on hold for nearly an hour--says everything. I have NEVER in my life written a negative google review. As a business owner myself, I would want to know if I was so drastically disappointing my most loyal of customers. And now, even basic transparency is an issue. I am given a case number and told calls are recorded, yet when I ask for records or documentation of these interactions, I'm told "there is no way to do that." That is simply not credible. If it's a policy limitation, say that--but claiming it's impossible is unacceptable. To be clear on the impact: because of this experience, I have recently redirected over $20,000 of purchases to Costco instead of Best Buy and will continue to do so. That is business they will keep losing purely due my lack of believe they have any interest in relentlessly assisting the customer. This isn't just poor service--it's a complete operational failure--unsafe guidance, broken internal support, no escalation path, and zero respect for a customer's time.

Not the most ideal place for repairs. They are very apathetic. Also charge way too much for parts…read more The same part online is costing a quarter of what they are charging you. After declining service they tried to offer a lower price on "labor" but it's no where near it should be for a small repair on a $30 part online. I highly recommend taking your business elsewhere. They did help with unloading and holding doors atleast.

Slightly updated from initial review. The yelp system would not let me change the stars given. I…read morewould now give 3 stars. However I do know that they could do better. I did receive my money back which was actually fair of them to do. A positive thing I can say is that John at least cares about his reputation. But I still had to do many follow ups due to their ineptness. So I still say buyer beware.

If you are a video game head then this is where you need to go. Because you will definitely find it…read morehere. They have a huge selection of all kind of gaming consoles. They also have funk o pops if you're a collector and they have a plethora of different games and relics. They are decently priced, and their staff is super knowledgeable. My husband asked some detailed questions, and the staff pointed him to the right equipment and helped him save money. Appreciated this so much. We will definitely come back when they move to their new location.

Owner scolded an employee in front of customers when all they did was try to help the customer out…read more She stated her store isn't a Verizon, T-Mobile or AT&T and they don't have time to help customers like that. For context, the dude was trying to sell an Xbox but somehow the employee didn't handle it correctly. I adored this store up until the owner put her worker on blast IN FRONT OF CUSTOMERS AND EMPLOYEES. So unprofessional.