These guys were very professional and courteous! They came out very soon after we received our…read morequote and did a great job on a move-out clean! Our renters left parts of the home quite dirty and they scrubbed everything to make it shine again!

I appreciated the short notice availability. They were prompt and started on time. Unfortunately…read morenone of the kitchen cabinets were cleaned (this was a move out) so we had to do that. Appliances and baseboards throughout we had to clean. Steam cleaning of the carpets was good. Price was reasonable.

I requested a quote from this business and they gave me a great quote! I let them know this was a…read moredire situation of an older woman who was not able to care for herself and the place was in really bad shape. They assured me that was ok. I asked for a deep clean with all the add ons and they quoted me a great price! They took all the time they needed to ensure everything was clean and did an outstanding job! I highly recommend them to anyone! I was so impressed by the by how clean everything was.

Polite. Professional. Exceptional detail and cleaning. Great value for the really hard work…read moreprovided. Strongly recommend.

Sadly, this is NOT a company I would recommend. Your mileage may vary, but ours was a horrible…read moreexperience. Not so much the customer service or communication piece - Amy was friendly and timely - but the actual cleaning service itself was horrible. We needed a move out cleaning from our not-so-big two bedroom, one bath apartment. Being a final move-out clean, I fully expected a thorough top to bottom type of cleaning so we wouldn't be charged anything from the apartment complex. After paying Amy and reinspecting the apartment ourselves, we are worried we may now have to pay the apartment complex more money for more cleaning! Our refrigerator wasn't clean, or it was cleaned very minimally. The microwave was not cleaned. The oven was not cleaned. A lot of things just looked like they were wiped down with some water and a rag or paper towel. The floor was not mopped or anything, just ran over with some type of Swiffer floor thing. All the scratches from moving were still there. She didn't use anything special it seemed like for the wood flooring. They weren't shiney or clean looking at all. There were spots on the floor that she didn't bother cleaning or trying to clean. We had to go back through the entire apartment with our own cleaning supplies and clean the countertops because they were still dirty. We had to wipe down small stains and spots on the walls in the kitchen and door. We had to sweep again because there was still some hair from our dogs on the floor. Even the vacuum cleaning on the carpet in the two rooms looked substandard. I could go on and on, but I'll just leave it right there. And I even tipped over her $175 fee, especially since her daughter was helping her. When I asked her if she wanted cash or a card, she preferred cash. Now I have NO recourse to even ask for some of that $ back. It was a waste of money, and we could have done the same amount or work or better ourselves for free. Next time, I'm going to use the company who cleaned our place one time for $120 and it looked spotless. - As a reference to how bad this cleaning was, we thought back to a cleaning service we signed up for when we first moved into our apartment a year ago. I won't mention the name of the company, but to start their cleaning service, they need to first do an initial "deep clean", and then schedule reoccurring cleanings weekly/monthly/etc. That initial clean, which cost us only $120, was AMAZING. The lady made our bathtub/shower look brand new! We had hardwood floors mostly everywhere, and she made them look shiny and very clean. Any small scratches we had from furniture moving or anything weren't there anymore. Unfortunately, I paid cash, and even tipped Amy. I have no recourse to get any of my money back for a crappy job. I wish I had paid by credit card, that way I might be able to dispute the charge and have some kind of money refunded back to me. I was urged to tip, without seeing the finished product. I severely regret my waste of nearly $200 for this service. Please look elsewhere.

Krayzee Klean does a great job cleaning my house and business on a weekly basis. Very professional…read moreand detailed oriented! Five stars is not enough for their rating.

**Updated review. The owner of the company reached out and didn't even mention the negative reviews…read moreI left. He apologized for not getting back to me and asked if my gutter still needed to be fixed. Because of all the snow and melt off, I had gotten in fixed so that I didn't have all that water running down the side of my house. He asked how much I had paid and then said he'd like to pay for it because he didn't think it was right that I had to have another company fix his work. I can 100% appreciate a company owning up to their mistakes and standing by their customers. So, I'm updating from 1 star to 5. Kudos to you, Vito, for making things right and being so gracious about it. GARBAGE company. I have a rental property in Denver that these guys serviced in November. I had a gutter that had detached. They went out to fix it (I live out of state) and all seemed well until we got snow last week and the same exact gutter detached. I called them 4 times and filled out the form for them to contact me 2 times and have yet to receive a call back on getting this repaired. It looks like they no longer service residential properties - which is fine - but they should at least give their former customers a call back for work they did that didn't even make it through a 3 month period.

The work we needed done was outside the scope of what this company provides, but their promptness…read moreand professionalism in responding to my initial contact, and then assessing our project in person -- at no cost -- was exceptional. They even sent me a video with close-up still shots that detailed what needed to be done, which I was then able to use to solicit more appropriate bids. If I did have a job that falls within their service range I would not hesitate to call on them again.

Don't pay for a premium service with inferior results…read more I gave this company too many chances. After numerous guest complaints of a lack of cleanliness, I finally said enough. They promise hotel quality linens that are laundered off site, re-staging the property according to airbnb photos, and top notch service. I have complained to the manager on numerous occasions and nothing changes. There is zero quality control and I would expect that they never inspect their employees cleaning service...and if they are inspecting, that is worse. A few examples of times that I have personally checked the home: trash left in can, trash left outside the back door, coffee grounds on the kitchen floor, nothing has EVER been staged back to photos upon my inspection, dining chair left outside in the rain, soiled linens, I have never seen them put out our mini toiletries for guests as promised, filthy tub with soap scum and hair, back door unlocked, cleaners still in the home when guests arrived at 4pm, rugs not vacuumed, and I could go on and on. Their lack of caring and detail is appalling. Avoid this company at all costs.

I used Guest Prep for multiple Airbnb properties for over a year. I received great service until…read morethe past month. Service suddenly deteriorated drastically. I had a cleaner leave the doors to the apartment unlocked when she left, comforters were not changed, dirty linens were left out for the next guest to view, and my cleaning instructions were disregarded. I had to inspect each property and fix their mistakes. I reached out to customer service to work on the issues but they were unresponsive. A scheduled call with customer service was disregarded. I stated that is they they didn't call me to discuss the issues, I would cancel my service. Guest Prep opted to stop servicing my properties rather than address the issues. I'm fortunate that I had been interviewing other cleaners to replace them. I think they are overwhelmed and are dealing with excessive turnover hence the decrease in quality and lack of communication from management.

I have used this company for several years and am extremely pleased with their window cleaning. I…read morehave 40+ windows and they come and before I know it they are done. They are very professional and neat. I am so pleased with their window cleaning I am now going to have them do a deep cleaning of my home. And Barb who answers the phone is always helpful and friendly. I have referred this company to several people and one moved but the others still use them. Great local company.

Tried to schedule a move out cleaning and when they arrived it was double the estimate on the…read morephone. I rearranged my whole schedule to be there and then had to decline their services because it was over $650 for a move out cleaning for a 2 bedroom 850 square foot apartment. Are you kidding me? What a waste of everyone's time! I went with someone else for $350 bucks and they were amazing. Don't recommend this service. Never had a cleaning company do this to me, so unprofessional.