Today was my first time at Plato's! I couldn't believe how cheap their clothes were. The staff was super friendly and very helpful. I'll be back in the fall to check out their selection! read more

Selling your stuff here is a waste of time. I brought in a bag of at least 20 pieces of barely worn items and walked away with most of the bag and $17. Personally I think their standards are a bit too high and you'd be better off selling your things on the app Poshmark. That being said, the staff was friendly and helpful and the store is clean and well-organized. read more

If this company did not sell the clothes they buy they would've been out of business because their buying system it is so terrible you can bring a brand new designer Gucci bag and they wouldn't buy because it's not in trend, most of their clothes are out of style from the start, the employees literally pick and chose what they think should be in the store, like if they know what their doing it's not worth your literally better off donating or selling it online like on Poshmark read more

Fav place to shop & sell. Prices are amazing! I got a brand new pair of Zara boots for $14......you CANNOT beat that. Never stepping foot in Savers again! They are organized, helpful and have a great selection of items. It's pretty much every bargain hunting girls dream. read more

I oftentimes bring clothes that I haven't worn much to sell at Plato's Closet but this particular location is pretty poorly-managed. I dropped off two full bags of clothing last weekend as I am moving and decided to purge my closet. I was told it would be 3 hours until my clothes could be sorted through, so I ran some errands and came back 3 hours later to be told it would be 2 more hours. I do not live too close and it was a terrible rainy stormy day so it wasn't ideal for anybody to be driving around under those conditions. They said their policy was that you had to pick up your clothes by the time the store closes for the night. Mind you the other locations I've been to have been happy to keep my clothes overnight if things got busy as that's more convenient for everybody. I ended up getting a text that my clothes were ready 7 hours later and it turned out that they only took maybe 15% of the clothing I dropped off and offered me $16 for it. All the remaining clothes were in good condition and were from trendy retail stores, so essentially they just turned down my clothes because they were busy and overwhelmed and were running out of time. I took the $16 and ended up donating the rest of my clothes which was a much better option than waiting around for an entire day to only make $16 off of clothes that I spend a couple hundred for. read more

I recently brought one large bag of summer clothing to this Plato's. These clothes were in good condition, as they were barely worn. The lady told me the clothes would be ready after 3 to 4 hours. Something extremely urgent came up at home, so I called and said I could not pick up the clothes that day (I also live 45 minutes away from Plato's closet). They told me I HAD to come get the clothes that day, and if I did not my clothes would be donated and I would receive no money. After over 4 hours, I called to check if they were ready, and they said they were. I asked how much money I would be receiving because if it was not a lot of money, I was not going to bother driving the long distance, and would have rather them be donated. They told me they could not "discuss prices over the phone." So, I drove almost an hour (due to rush hour traffic), because they told me they close at 7:00. I finally got there, and after ALL of that, I received only 3 dollars and 50 cents. The place is a scam, they do not take anything, and do not care about anyone. I highly suggest never bringing any clothes here. read more

I love this store. I've sold a few times and am always amazed at the different styles they have every time I come in. $3 for a brand new t-shirt? I think I'll take 10! I can't get enough and everyone is so nice and helpful. I can't recommend this store enough! read more

Dissapointing. Staff need better communications with sellers or at least a FAQ handout sheet so we can understand what our agreement and terms are. Last week I brought in a bag of clothes and when I picked it up, the man said he would buy two of my shirts if I could wash them and bring them back. He had the shirts seperated for me and I was glad to wash and bring them back (perfect condition). Today I brought them back and after 5 hours, they are apparently now "out of style". When I told the girl that her other staff member had promised to buy if I washed, she actually said "he doesn't do well buying clothes, he doesn't know that we can't buy these"...I believe "he" is the store manager!!.... Employees need to be a team and get on the same page. read more

I came in not expecting to find anything and ended up finding many items of clothing that I liked including a nice new pair of wedges. I was pleasantly surprised and can't wait to go back read more

I am not happy with my experience. I was there two days ago hoping to get atleast $10 cash ....nothing...an not to mention i did have trends that were in. They made me wait an hr to go through it all, said sorry no quotes over phone, got there $0 such a joke. Dont waste your time. read more

Platos closet is awful. I went in there with 2 bags full of clothes and when I returned to see what they were gonna take they offered me 20 dollars for 3 things out of about 90 things I brought in. As I approached the cashier the other cashier told another lady trying to get money that they are becoming very picky because it is back to school season and then my cashier said the same thing word for word. I had polo vineyard vines north face Nike under armour and ugg products all in these bags that some even had the tags still on it. Just an awful experience over all read more

Pretty good selection for both men and women. They buy clothes and sell clothes for very cheap. Don't expect to get a whole lot for selling your clothes, but at least you can buy some for pretty cheap! read more

They were super picky and wouldn't take any of my Tory Burch items because they "didn't know how well they would do". It's TORY BURCH! Why wouldn't it do well?! They wouldn't take clothes I had with tags on them, and nothing I had was out of style. I went in with 3 bags and came out with 3 bags and a measly $50. Will not be back! read more

First of many visits to come. Staff states always great deals, changing daily. I purchased a very new Nordstrom shirt for $10. and my wife bought a pocketbook for $40. plus a couple gift cards. Staff was very helpful and friendly. Clean and well organized. Will go back often. read more

they used to have great stuff .. not anymore all pilly old styles prices went way up staff is rude ... they barely take any of ya stuff waste of time!! read more

If you're a guy here's two pieces of advice. #1 don't bother selling your clothes here, the buyer(s) have no clue about men's clothing. #2 the clothes in the incredibly small men's section resemble salvation army quality. Conclusion: donate your clothes somewhere else, nothing on the racks is worth looking at. Employees nice, but uneducated. read more

horrible service!!! the girls that were working were rude!!!! this store is such a joke and a waste of time!! the girls need to learn skills in communication or just plain customer service. i wasted time bringing clothes here that are young contemporary higher end brands. they actually gave me my clothes back and said they are too old and not nice enough brands. these girls clearly wearing their $10 victoria secret's legging displays their lack of fashion sense and labels. advises to the owner teach your girls manners and some tact. read more

I brought my name brand, basically new clothing, that was purchased within this calendar year and they said they could not take any of it. What they did take was the worst clothes in the box, I was shocked. When asked why they did not take any of the True Religion jeans, American Eagle, Hollister, etc... I was told that those clothes do not sell in that store. I recommend you do not try to sell your clothes in this place. It was a complete waste of time. read more

I am writing this review because I had an absolutely terrible experience with a man who claims to be the owner of this location. I first sold a few bags of clothes to them in the fall, and when they did not take any of my clothes last month I asked why and they said it was because they were looking for more colorful Spring styles. The next time I went in I made sure to include more colorful styles for spring, I even checked the Instagram to ensure my styles matched with theirs. I dropped my bag off and an hour later everything was ready- I went in and the man at the front told me very rudely that they had rejected all of my clothes. I explained that I was confused because they had told me last time that they needed more colorful styles. The man explained that they actually needed denim, which confused me even more because I had included multiple pairs of brand new denim I got from a high end company I worked for in New York City. I explained that there were several denim items in the bag, and after a long pause the man changed his story and said that inventory was too high right now. He handed me my bag back and I immediately knew something was wrong - I knew no one had even gone through the bag. It had not even been touched or moved from when I picked it up, because nothing was out of place and the clothes were placed and folded exactly as I had done it myself. I also knew by the fact he mentioned that they needed denim, when I had multiple pairs at the bottom of the bag. I thought maybe someone else had gone through the clothes, so after leaving the store upset I decided to call back to ask who went through the clothes and to let them know that my clothes had not been looked at. The man said he was the one who had looked through my clothes, and I brought up the fact that the bag had clearly not been searched. He said that he did not have to take out my clothes from the bag in order to decide whether they would sell or not, which I do not think can be true unless he has X Ray vision. I asked him if he thought I was an idiot because I knew he did not go through my clothes, and he argued with me until he finally admitted that he did not go through the clothes. I then asked to speak with the owner and he said that he was the owner!!!! I was shocked. He also laughed at me on the phone and was extremely rude and disrespectful even though he was the one who was clearly in the wrong and admitted that he did not even take my clothes out of the bag to look at them. I explained to him the basics of customer service and said that if inventory is too high they should alert people of this before they waste an hour waiting for their clothes to be "looked through"- not sure why this took an hour when he admitted he did not look through my clothes. I cannot believe that an owner would act this way and I would never ever sell there again- they also tried buying my brand new coach bag for pennies so no. read more

The customer service is awful here. I was told there would be a wait to sell clothes (1 hour), cool, I started to shop around and was going to get some things. More then an hour later they tell me they will give .90 for 1 thing, now i had things from h&m, dkny, and even things I JUST purchased from platos a month before, New stuff that was worn once, so no excuse that it was "out of style" or worn. I ended up not purchasing anything and will NEVER again shop there and let all my friends know about this experience. I have sold to 3 different platos and they always buy things. I don't know what this one is going for... all the stuff in there is junk. Buyers obviously have no style or experience. I saw a Knockoff north face fleece in there they wanted 30 bucks for, you can buy them at the flea market for 20.. and anybody could see that it is a knock off. Lost a customer and spreading the buyer beware of this place. read more