5.0 Stars Location Overview: This location can be found on Bethel Rd in the Olentangy Shopping Center behind Wendy's. This store location is bigger than most of the one's that I have been to and is far more organized than the others. Customer Service: The customer service here was fine. I was greeted right away and asked if I needed help with anything. Quality/Quantity: The quality of the clothes goes by their policy of what they buy from customers and resell. Most clothes sold here is lightly used but there hidden jems of brand name clothes. You just have to look around. The quantity of clothes overall is great. Mostly in these types of places I never see a big selection in guys clothes, but this location has a lot to off for both males and females. Side Notes: Check it out if your okay with lightly used clothes in great to perfect condition at a cheap price. read more

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Came back home with a full bag of free people and urban outfitters that for whatever reason they did not want. When they sensed my frustration I saw the two employees smirk at each other, laughing behind my back. So super rude and unprofessional. Will never be back. read more

Brought in a new Michael kors handbag and a fossil handbag that would add up to around $400and when they gave me my paid price back it was $15 and they hid the handbags under clothes so i couldn't see it. NO WAY am i ever coming back to this place, absolutely not. New and fashionable hand bags for $15?!??? Could have sold those two on ebay and get atleast $200. read more

Brought a huge bag of clothes in, brand new Hollister vest, gently used Hilfiger coat, brand new Stance shirt, and some old tees but local stuff. Got $2 for a pair of Sonoma shorts. Complete and total waste of time, I'm guessing Poshmark is the thing now. read more

If you can make the drive to the sawmill location it's 10x better. My clothes were processed in two minutes I doubt they even looked at them. read more

first time I sold to them they hid clothes they wanted to buy from me when I looked in the bin the second time I came to shop an evil lightskin followed me around the WHOLE time. So lame read more

I've been every satisfied with their selection of men's clothing through the years. It's worth it for me to visit and see if there is something for me from time to time. read more

I brought in two huge tubs full of nice clothes, specifically a lot of gently/barely worn Old Navy and American Eagle, and some Lulu Lemon. I brought probably around 75 items total, and they purchased 4 items. They purchased a pair of Old Navy leggings, AE leggings, and 2 pairs of Lulu leggings, all for $20 total (~$300 worth of leggings). Honestly just a waste of time driving to and from the store & spending $7 on buying tubs because they only allow clothes brought in hard containers. I had some really great clothes that I was only getting rid of because they no longer fit, they were all still really nice. They overlooked 95% of what I brought for no reason. This place sucks, don't waste your time like I did! read more

If you're an upbeat person with smiles to give, I would not advise going to this location to deal with either of the two posted - Alison was a doll & completed my buyout but Kenneth the Karen was not - he had a horrible condescending attitude, thought he could pushy about when to put my bag on the counter while I was busy looking for my AirPod case to put my AirPods away along with a PSA on for future reference concerning bags like it was my first time in a store of their service.. the manager was drab & didn't have any joy in being there; upon going to this location, some assailants, I assume, were posted on their outside entrance window, clearly demonstrating that they had done something wrong & there was/is a reward pending upon information; I'm not the individuals that did what they did to you.. I felt extremely uncomfortable throughout my sale of items there & felt both the manager & Kenneth's passive aggressive demeanors - I will never go to that location again & I would advise others that if you are to go, don't deal with these two.. no matter your ethnicity, you have a right to be & feel comfortable & joyous no matter the retail establishment. 2608 Bethel Rd. 43220 is the location & this happened around 12:10 in the afternoon 3/30/23 - stay blessed & stay safe, people. read more

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Buying: there is so much to look at in here, sometimes it's hard to find something worth buying. I have purchased a few things over the years. The prices are pretty good and even some OSU stuff that was nice. It's definitely not my first thought when wanting new clothes but it's not bad. Color coordinated and size coordinated so makes it easier for sure. Selling: Rip. Off. I have taken multiple baskets of clothes to them over the years. The amount they offer for things is asinine. And they'll always tell you that your items are too outdated or worn. When most of what I've tried to sell has been within the last 1-2 years or has tags still attached. What they do take, they offer next to nothing for. And I understand the business model behind doing that; but it always feels insulting. I won't be taking my clothing here any more to try and sell. read more

The service was horrible DO NOT BUY FROM HERE. They will straight up lie to you about the return policy. They treat their caucasian customers like superiors but anyone else poorly. Awful customer service. read more

Not a good place for plus size. There are very few items to choose from in higher sizes. Good for purses.

The staff here is beyond impolite to people selling clothes. The common attitude seems to be that they are doing you a favor and you are at their mercy. Appointments for one bin are estimated to be 15-20 minutes per their own website and they act like you are insane for assuming that could be in the realm of possibility. I don't expect much money for used clothing. I do expect to be treated in a way that would encourage me to return. Did this as a favor to my son. I'd rather donate and just give him the money. Never. Again. read more

Who knew??? I sure didn't... I always thought this was some closet makeover place... boy was I ever wrong... well sort of. You can give our closet a great makeover here with new things... that are slightly used... for pennies on the dollar. Everything is top name brand, like Abercrombie, Holister, J Crew, etc. Where else can you buy a current Abercrombie hoodie for $15?? AND, it gets better than that... when you are tired of your new winter stuff come spring time, they will buy your clothes from you, as long as they are clean, in good condition, and current style. Don't get me wrong... I'm all about donating to charities, but in today's tight economy, why not get a little money back. They probably won't buy everything you take anyway, so you can still donate the rest to charity.... This is my new favorite clothing store!! read more

In all my experiences of trying out new stores, I have never written a review before, so just hear me out. I go to the store because I have heard some talk about it and I was planning on buying some new hoodies and tops for the winter. Off the bat the front lady at the register treated me horribly talked to me like I was below everyone else it may or may not have been because of the way I looked but not too long ago she was treating a white customer with very high respect. I buy seven items. The total rings up to almost $100. I ask the front lady about the return policy she tells me, I need the receipt and I need to come back within seven days. Mind you this is my first time shopping there. I returned to the store within those seven days and I was going to return five of the seven items that I purchased. The lady at the front desk then tells me I cannot return these items because I do not have the tags. SHE NEVER TOLD ME ABOUT TAGS. we then argue back-and-forth for around 20 minutes she is still claiming she told me about tags. I have NO REASON!!!! to lie so when I tell you that she never mentioned, tags were needed with the returns I mean it. I GO BACK HOME searching for the tags in my trashcan. I return back to the store and the lady at the front desk tells her manager the lie that she informed me about the tags. The manager instantly goes off on me, claiming I am lying and taking her employees side, EVERY SINGLE employee that worked, there was obnoxious. This was the worst experience I have ever had in my entire life. Whenever I would explain my reasoning, they would LAUGH AT MY FACE behind the front desk. Would you call that good customer service????? Never ever ever buy from them unless of course you're a middle-aged white man. And I say that because I have other reviews that have came from non-white customers and they have been as ridiculous as mine is. Then the manager finally agrees to store credit with a smug look on her face.??? like I would ever buy from them again. read more

Plato's Closet is supposedly a teen-oriented clothing buyback and thrift store. That description is a bit misleading because if you shop anywhere reasonably stylish (Gap, J. Crew, Abercrombie, etc.), chances are pretty good that you have clothes in your closet that Plato's would gladly buy. You don't have to be a teenager. Their system is simple: You bring in clothes that you don't want anymore (in a laundry basket...no bags allowed). They look through the items and take what they want. Then they give you cash. Rad! As for shopping here, that can be a different story. You might be able to find an item or two that works for you, but it's unlikely this will be become a source of wardrobe staples. My biggest beef with Plato's (as with most stores that buy clothing) is its inconsistency. Their standards tend to vary dramatically. Sometimes I will walk in with a laundry basket full of clothes to sell, and they will give me $60. Other times I'll come in with a basket of very similar clothes, and they'll give me $7. It's a crap shoot. Still, it's a great place to grab extra cash for clothes you aren't wearing. read more

Plato's Closet - Women's Clothing Near Me - Columbus, Ohio

That was my first time in this particular location. I was so impressed. I got a sweater for under five bucks and it was in perfect condition. It's also the color of the color of the year for the year 2020. I also like the very friendly cashier and even though they don't use bags or give you bags you do have the option of purchasing one. read more

Great for shopping! Lots of cute options at affordable prices. Would not recommend for selling clothes, though. They do not take a lot of them, even if they are in great condition. read more

I went here to sell my clothes however, I was very disappointed with the service and quality of the store. My clean clothes were not accepted because they claimed they had bugs in them. However, I know for a fact they do not because they are clean and I take good care of my clothes, and I had just come from Clothes Mentor. Which is owned by the same company as Plato's closet. The people at Clothes Mentor took my clothes and never said anything about bugs. One of the workers at Plato's told me they have been having a bed bug problem. If I would have known this I would have never entered the store nor try to sell my own clothes there in risk of getting bed bugs. The only way my clothes could have bugs in them would be from that store. I will never enter another Plato's Closet again along with telling people never to go in, in risk of getting bed bugs. read more

Great selection of clothes but terrible for selling. Gave them about $300 worth of gently worn, if at all clothing and they offered me $10 for it read more

Mediocre establishment. Went in with 6 huge bags of name brand items- Rock and republic, true religions, joes jeans, Abercrombie etc they took 8 items!!!!! A huge disappointment and a waste to lug everything over just to bring it back home. More to donate to volunteers of America! read more

Like Gary K. (who is the one who mentioned this place to me), I didn't realize this was a clothing store! But during my search for an outfit for the latest Yelp party, I remembered the recommendation and decided to stop by. CLOTHES. SORTED BY SIZE. IN MY SIZE. I usually enjoy thrifting, but it can be extremely frustrating to sort through racks and racks of clothing, futilely hunting for something that I like, that is in my size, and is in good condition. And now that Goodwill has started to mark up some of their better brands like AE, Hollister, and Express, the price is actually quite close to what Plato's Closet is charging for those brands. There are tons of shirts, blouses, sundresses, and jeans here. I saw dresses ranging from $4-16, tops from $4-8. There were also several quilted Vera Bradley purses and bags which ran from $12-50. One thing that did bother me was that the racks are stuffed to capacity, which makes it difficult to browse as you must hold back the avalanche of clothing with one arm while shuffling through the hangers with the other. If you're looking for a skirt longer than a mini-skirt, or a dress that's not a spaghetti-strap, or any type of non-casual clothing, you'll probably want to head south to the VoA or Ohio Thrift on Henderson. But if you're looking for cutesy, trendy, youth-oriented clothing, this is definitely somewhere to check out. read more

I have never written a review in my entire life, so please consider reading this if you're thinking about going here. DO NOT WASTE YOUR TIME. I brought in two huge bags of clothing, a lot of it brand new or in great condition, and they took 10 things and gave me $40. I then decided to take the LEFTOVERS, which they denied, to the SAWMILL ROAD LOCATION. Keep in mind, these were the LEFTOVER DENIED ITEMS, and was shocked when the other location accepted 35 items that the Bethel location denied, and gave me $70. This was absolutely unbelievable, that the Sawmill location accepted 35 items that the Bethel one had passed on. As I said I have never written a review in my life but this was so unbelievable that I had to download the Yelp app just to leave this review. Please do not waste your time going here, just go to the Sawmill location. I've told everyone I know about this but thought this was worth going out of my way to download Yelp and leave this review. Truly unbelievable that I could take the denied items to another location and get twice the amount of money and have 3 times the amount of items accepted. Thank god I didn't leave them there to donate to goodwill. The staff was polite at both places, definitely no issues with that at all- but there needs to be more consistency between the locations with what they do and don't accept. I do believe the man at the Sawmill location was a manager so maybe he was more knowledgeable on what to accept, but again I can't reiterate it enough how insane it is that I could literally take the denied items to another location and have them accept 35 of the items. Please do not visit this location and drive the extra distance to the Sawmill location, it is worth it. read more

Good for buyers, bad for sellers. I took a huge storage bin of clothes there and since there was no one ahead of me they said they only needed 20 minutes to go through the clothes. I didn't want to wait so I went back a few hours later to find they only wanted 2 tops and gave me $7.50. Wow. It wasn't worth my trip from Hilliard. The clothes were all freshly washed, good condition and only 1-2 years old. They were/are still trendy. Now I know not to bother. read more

Buying clothes: - Everything is organized by color, which makes it extremely difficult if you are in there for a specific item (ie. a dress or shorts). - Clothes and accessories go for really cheap, like $3 for a shirt. - Guy selection is very small and it is a small shop anyway, so there's not a lot of variety. - They have a lot of stuff with patterns (mostly ugly) on them. I have a very hard time finding anything I would wear. Selling clothes: - Do NOT take it here. I did get $40 back for selling my clothes, but if you are looking for a quick buying outright process...this is not the place. I turned in my bags on Tuesday and they told me it would be all ready to be picked up on Saturday. They were suggesting other Plato's to go to for a quicker turnaround. - They like to buy younger brands (Hollister, Forever 21) and are strict about buying things in season. Bottom line: Mediocre place for buying and selling clothes. I have never found anything worth buying even though the items are so cheap. And I usually take the stuff that Second Chance doesn't want here for a second look (they are not as picky). read more

I love this Plato's Closet. Unlike the other two reviewers, I don't go to sell clothes here, I go to shop. Honestly, this Plato's Closet is one of the first places I go when I need something. I can't tell you how many times I've spent hours going through things here and finding so many treasures. I think I have one or two things from actual stores in my closet, all my other clothing items (including shoes!...especially shoes. Wonderful selection.) are from this Plato's Closet. And don't think that it's just me, my partner also shops here just as much as I do and we differ very much on style and size - so if we can both find some really awesome things, chances are you can too. (At lowww prices.) Another thing I love is how every day is a new selection - I could go in one day, find some awesome things....go in the next and find even better! On top of the great clothes are the people. Sure, you get some odd workers...but there are some very nice ones, too. Several know our names, and great us when we come in. read more

Just as bad as all the others I came with 2 bags full of clothes and was told to return in 4! hours! Ok, when when I did they bought $12 for $8 OMG! If I wasn't really trying to make room in my closet I would have yelled some kind obscene remark which I am sure happens often there. Not a nice feeling, seeing the crap they sell there. They give you not even one fourth of what they sell it for which is just not nice! read more

I discovered this place about a month ago when I had lunch at one of the restaurants next door. I had heard of Plato's, but never went inside. I'm glad I did! This isn't like a typical consignment shop. People bring their gently used clothes to be bought by the store and resold. They won't accept just anything. Much of their inventory is Abercrombie, Hollister, American Eagle, Express, and other popular name brands. Most of the clothing is only slightly used, if not brand new w/ tags. On my first trip there, I walked out with about $250 worth of clothes for about $65. A VERY good deal! It was like Christmas morning!! You can bring your clothes in (in a basket or boxes, not trash bags) to be looked over and they will make an offer to buy what they want. I wish I would've known about this place before I took a whole butt-load of clothes to the thrift store. Awesome place! Highly recommended to buy or sell slightly used name brand clothes! read more

This Plato's Closet is exactly what I expected to find from my experiences at their Las Vegas locations. Their stock is young, urban, colorful, fun, and full of variety. They have casualware for guys and girls teen/young twenties. Inventory summary Girls: nice selection of tee's, tanks, jeans, skirts, shoes, pajamas, accessories. some evening (prom) items. A bit lacking in purses/jackets Guys: I was really impressed with the size of their guys section. It's 1/3 of the entire store as opposed to just a couple of measly rack. They had nice selections of shorts/polos/tee's/jackets. A bit lacking in shoes Brands: American Eagle, Forever 21, Mossimo, Aeropostale, JCrew, Steve Madden, Nike, H&M, Hollister, Abercrombie, Charlotte Russe Surprisingly, a little rack of The Ohio State apparel Clothing Sale Summary: -clothing bought outright -Present a valid photo ID (must be 18 and older) -drop off items in a basket/box -pick up your cash and stuff they passed on The process itself took half an hour read more

I have been selling here for about a year now. Despite the fact that I am in my 20's...i still have a lot of "Juniors" brands in my closet. When I am ready to part with them, I try to sell at Platos. The buyers are extremely seasonal...but sometimes they will even pass on current season items. They give you $2 per item, no matter the brand. They really only want items with tags still on it, lets be honest here Plato's closet. If it has a tag, they almost never pass it up. I shopped here for the first time in awhile today, and found 2 forever 21 items. I know what I am getting with this brand, clothing that will last a season or 2. I still think the price of $8 is a little much for a skirt. But it is about half off or more than what it would cost at the retail store, so I took a chance. But man, their selection. I don't know why they don't buy every one of my size large items. They have sooooo much xs and s, and the L and XL is like under 10 items, no matter what it is. Sweaters, shirts, dresses, no selection for larger sizes. Some of the dresses I looked at, I saw on the rack when I was there 4 or 5 months ago. They must not sell that well or something. When I went to purchase my items, I was hoping for a discount because I sold items. I think they used to give you 50% more money if you bought merchandise, or something. Honestly, I can't remember. But no such offer was made. They gave me my cash, and then made me buy my items. No discount. Oh well. read more

I agree with Randy on this one. His review reminded me of my experiences there and prompted me to write. If I had super powers I would use them to figure out what drives the staff to give you nickels for some baskets on one day and a good return on virtually the same clothes/brands the next. I've watched them go through the baskets half looking at the clothes and seemingly pulling numbers out of the air. Very strange system... Thing is, if you're short on cash and you need money on the spot, this is a great place to go but on the flip side, you never know what you're going to get. And like Randy said, while this place is geared towards teenagers (I find that a strange marketing strategy given the parents pay for everything anyway) the styles you will find will suit just about anybody. read more

Visited this store a few days ago and bought some stuff, a purse and pair of earrings among my purchase. An employee, Rachel I believe, told me "Purses are nonrefundable" at checkout which I said was fine, when she should be versed to say "accessories are nonrefundable." I tried to return the earrings and was THEN informed it's all accessories. Inform the customer of the full policy, and not just half. Very annoying. read more

I normally don't write reviews but MY goodness.. the moment I walked in with clothes to sell, an employee was looking at me like it was such a horrible inconvenience. Another employee (not the one "helping" me) then proceeded to tell me that the clothes needed to fit in the box and be able to close (they're winter vests and a winter coat) so I went out and grabbed a grocery bag to put them in but was left with the winter coat. That employee then said "well we just won't even take it" so I said okay.. but I'm not that worried about it since I plan on donating what you don't take anyways. She then tells me that they don't take donations, even though I've always been asked.. but then tells me that a charity truck comes on Tuesdays for specific items.. okay whatever. I also want to point out how when I came back in from getting a bag from my car, they were talking negatively about the clothes I brought in. I've worked retail before so I get it when customers inconvenience you but at least wait until I leave. read more

An organizational disaster but I found a very cute jumpsuit here for $15 so well worth the fight through disorganized racks searching for cute stuff. Plenty of stuff in ranch size which is nice too. read more

I have been going to this Plato's for years! I love the prices and the workers are always so nice and welcoming! It is always a joy to go visit and shop! read more

I love this store! I grew up coming to this store and I'm glad to still be a patron. there is always a new selection of in style clothes to look through for all occasions. The workers are always really friendly and it is always fun to stop by the front counter and have a chat with them. overall just great store with great employees. read more

Overall, the selection is no better than Volunteers of America, and the cleanliness leaves much to be desired. There is an overwhelming piss smell in the back of the store. The last time I was there, my daughter attempted to use the water fountain and I nearly had a heart attack when I noticed the dried blood that covered the water faucet guard. "Oh hell no!" I thought. Her request was denied. In the end, I took the paltry sum they offered for my jeans, and I will never return. I have pictures to back this up. read more

Plato's Closet - Blood on the water fountain. Sorry, could find the piss stains. - Women's Clothing Near Me - Columbus, Ohio

Sold some clothes here today. The girl helping me was super friendly and took 90% of what I brought in. Definitely a good experience!

I love platos and this was my first experience at this location. I was impressed with the selection right up until I was trying on clothes and an employee opened up the door on me changing! No knock or anything! The worst thing about the experience was they didn't even say sorry when I came out! I have never experienced anything like that at any clothing store and I will not be back. read more

My experience here was less than great. I've been there multiple times and every time I have been in the girls who work there seem less than happy, and act very cold. I took a bunch of clothes, shoes, purses of which included brands like forever 21, Nike, etc, and they wanted nothing. Very disappointed. read more