I was in need of jewelry and a nice dress for my daughter's birthday dinner. I hate, and I mean…read morehate, trying on clothes. I wasn't looking forward to shopping. I only went into this store to look for a necklace and maybe a bracelet. WOW! I was absolutely blown away by the experience, service and cute clothes. I'm the mom. No is usually pampers me. From the moment I stepped in, I had people asking me if I needed anything. Taking my stack of clothes I was holding to the dressing room for me and getting me a dressing room marked with my name. Even taking all my purchases to the register for me so I could continue to look around the store. I got some GREAT deals. $10 dresses and shirts. I love this store, it's products and the employees! Even better - it's a Christian owned company.

I love the selection of clothing here and definitely recommend browsing if you like very feminine…read moredresses and skirts, that kind of thing. Only 3 stars because it's very pricey with very limited clearance/sale, and the bias of the employees hasn't changed over the few times I've stopped in. If you look like you have money, you'll be approached as soon as you step in the door - but if you don't, you likely won't be greeted at all. I feel profiled every time I walk in here lol, but the dresses are cute.

So I will start by saying that I kind of have a shopping problem and Francesca's is definitely my…read morekryptonite. And while I have seen some of the reviews state that the clothing can be pricey, they also have some of the best deals I have ever encountered. There is never not some type of sale going on there. And echoing the other reviewers the staff really is always so friendly and helpful! For example my bridesmaids dresses were on sale for only $15 each. And due to the wrap style and length not a single one needed to be altered. They are consistently having amazing sales where you can get super cute shoes, dresses, candles, and even hair products for around $10 or less. A few downsides are that they run out of things fairly quick and don't seem to restock but are also getting fresh new items in daily. I've also had a few things be damaged or tear but that is few and far between. Can't really say enough how much I love this place!

I became a lover of Francesca's years ago after discovering it right here, this exact location!…read moreLately I've been visiting more often and I've really been enjoying it. Every location of Francesca's is slightly different. They have the freedom to make each location unique, which is something I really enjoy. This particular location is rather small and tucked right in the middle of the mall at Easton Town Center. There is an entrance on both ends of the store and it tends to get rather packed and some sometimes hard to move around. Other than that, this location is great! They carry a large array of clothing, generally changing with the season. I went over the weekend and the spring clothes were out on display, very bright and airy! They also have tons of beautiful jewelry, handbags, and cute knick-knacks like coffee mugs, key chains, and notebooks. You can definitely find a gift here, no doubt! The staff at Francesca's can be hit or miss. They are either up your butt following you around, trying to "help." Or, they are pleasant, friendly, and give you space to browse and find something you like. Lucky for this location, they are more relaxed and I don't feel like I walked into a used car dealership. They are always happy to start a dressing room for me, grab different sizes if need be, and recommend accessories. They also tend to have deals like buy one get one fifty percent off. Who doesn't love good deal!

First time visiting this location. Many beautiful clothing for men and women. Very affordable…read more Nice looking shoes and purses. Some of the women's clothing look like something I normally would not see at K&G, but I guess the buyer for the store thought it looked nice. Plenty of selections for plus size men and women. Excellent customer service, but I do not think that it is professional to have a cashier having personal phone conversations, speaking loudly enough for customers to hear, especially using foul language. Other than that, this is a nice store.

Sent here from their sister store, Men's Wearhouse, when I said I wanted something a bit less…read moreexpensive. Definitely downscale, more like a big box store, but with a huge selection. I found several jackets close to what I wanted, and picked one that's just right. Lots of sizes and colors of blazers. Even bigger selection of shirts, suits, tuxedos, etc. Plenty of accessories too. I ended up with a jacket, socks, and shirt for about half what I would have spent on a jacket at Men's Wearhouse, and since I only wear them once a year or so that's just right. Service was great from several staffers. Prices are great. I scoped the kid's section and was impressed, didn't get to the women's area, did notice plenty of men's casual wear up front.

The ladies here are so attentive and love to give you an outfit make over :) they carry a large…read morearray of clothing for all sizes for that perfect going out fit! Be prepared though, it is a smidge higher price point. Would definitely come back in soon for my fun clothes!! Thank you Esther, Kiara, and I forget the other girl! But yall killed

Last year December 2022 I had a very bad experience with an employee at this location. So from…read morethat interaction, I decided to not be a customer at this location anymore . On December 30th 2023 I was shopping with family in Polaris and said what the heck let's give another go. This time I can honestly say I had some of the best customer service I've had in a long while. Every single employee that I engage with was super nice and very professional. Not to mention that the deals that were going on in the store at the time I was there were amazing I appreciate a good deal. It wouldn't have been fair to the establishment to write them off based off one distasteful interaction I had. The Customer Service alone is the reason why I decided to do another review and give a five star rating.

I stopped here to see if this location happened to have another cardigan I loved but in a different…read morecolor. I often think of the Polaris location when I need to go to the LOFT, but after this most recent visit to the Dublin location, this is where I'll be going from now on! Staff is very helpful and polite (and not pushy), the store is spread out and not crowded, and it's extremely easy to get in and out. No mall parking lot to navigate or mall to walk through to get to the LOFT. Just park in one of the many spots available in this strip like mall and walk in! Beautiful!

Great place to shop. Located near Bridge Park Dublin. They are helpful and friendly. Stylish and…read morekeeps up with the season!

Nice to have an option to sell clothing but based on having to make multiple trips and getting a…read morerelatively small $ offer for clothing, might make more sense just to donate or list on another platform in the future. Also, they only allow 1 bin at the store at a time so I had to make multiple trips. And the buyer working that day made sure to send the text notification right at 9:00pm(when they closed), so that I wouldn't have time to come back that same day. Felt deliberate.

Went there May 15th 2026.Awesome place, well organized and friendly staff. Great prices and…read moreclearance items also.

A bit Pricey but in today's economy- what isn't !…read more I took my granddaughter shopping for her 13th birthday, and we spent over an hour in the store trying on clothes. During that entire time, not one employee acknowledged us or offered help while we searched for sizes and colors. At checkout, things got worse. After I paid in cash, the cashier handed me my bills and change all in one hand and said, "We don't have any pennies, is that okay?" She never explained what I was agreeing to. I couldn't tell if I was given more or less than expected because everything was handed to me at once, and she was very vague. When I asked for clarification, she eventually said they couldn't give me the exact change because "they don't make pennies anymore." That explanation made no sense. Whether or not pennies are still being produced has nothing to do with a current transaction--there are still plenty in circulation. The issue wasn't the penny--it was the assumption. She didn't ask if I had exact change, didn't ask if I had pennies, and didn't explain upfront that I was being shorted. She just decided it was acceptable. I remained calm, polite, and spoke in a softer tone than usual because I didn't want to make a scene. But I did explain that it's rude to assume a customer doesn't want their change, no matter how small the amount. Another employee overheard and asked what was going on. The cashier responded, "She's complaining because I didn't have one penny." That completely misrepresented the situation. The second employee replied, "Well, they don't make them anymore, so what do you want us to do?"--which only made things worse. I even pointed out that I had pennies on me, reinforcing that this wasn't the customer's problem to solve. If anything, a business should round in favor of the customer--not against them. The cashier argued that giving me more would make her drawer short, which again shows a lack of understanding of basic customer service. At one point, the second employee disengaged entirely and turned away with a smirk, which was incredibly unprofessional. Eventually, a third employee (who appeared to be a manager) stepped in and said, "Just give her a nickel"--which is exactly what I suggested from the beginning. At that point, it wasn't even about the money anymore--it was about how the situation was handled from start to finish. Also worth noting: if the situation were reversed and I was short a penny, I highly doubt they would have said, "That's fine, they don't make them anymore." I would have been expected to come up with the difference. We left without taking the nickel, but the experience left a lasting impression. For the prices they charge ($45 for shorts, $35 for a tank top), I expect far better service and professionalism. I WILL NOT BE RETURNING. Much rather spend my money at Lululemon and get SUPERB service.

This is a brand spankin' new women's clothing shop inside of Polaris mall. It immediately caught my…read moreattention as I was walking by because the clothing was very much up my alley. I walked in and within seconds I had a tank top, pair of pants, and a mini skirt in hand. The prices were very affordable, more than say H&M but less than say.. Macys. The style is a combo of street style and club style.. Maybe? They also have loungewear and it looked SO FREAKIN COMFY! I loved all the racer type gear and several of the jackets they had. They also have accessories like jewelry, hats, etc. In the end, I walked out with a pleather mini skirt with a slit. Super Cute, about $50. The staff was super friendly, assisting me in the dressing room and getting me new sizes when needed. Also when checking me out. They have a loyalty program that's free and gets you 10% off your first purchase. There is no doubt that I'll be back here and I'm excited to come outside of the holidays when I won't feel as guilty buying stuff for myself.

This location is fabulous! I must say, I had some weird intimidation of going in this store because…read moreI thought it would be too expensive & not a good fit for my style. But! Their staff is genuinely so laid back and kind. The home decor is lovely. And, I really enjoy some of their clothing items. I left with a dress, some oven mits, a matching apron, a notepad, and even a lamp. How fun!

I don't buy often from this store. If I do, I get decor and random things. I've never purchased…read moreclothes from them. The whole place is so pretty though. You just wish your closet looked like this. We did get greeted at the door. It's nice and open and the store is always so big!