Most of the employees are very friendly but the manager is just rude and all around hypocritical. There were some times in the past were I bought some items from them and decided that they weren't for me after wearing them a few times. So I take them back to sell and then they say they can't take them because they're questioning authenticity and denying that I bought the item there regardless of what proof I showed them. Not only that, but they will go back on their policies for certain people and it's very annoying. For an example, they always told me that they can't hold any items for anyone no matter what. Then a week later, I go back and see a hoodie I really liked but as I was paying for it, one of the head employees took it and said " sorry, we have this item on hold for someone" so I asked them why they're all of a sudden holding things and they said, " it's because this guy sells a lot of good things to us and we don't wanna lose him as a seller, so we hold things for him but if he doesn't pick up the item at 8, we will call you when he picks up the item of if he doesn't and you can buy it." So I waited from 5-8 and I go back to see that he did buy it and apparently soon after I initially left the store, and they didn't bother calling me to let me know like they said they would. Also there was a time when I brought in a few supreme items and they said," we are aware that supreme is worth good money but due to our policies, we can't upcharge the price that we would sell it for regardless of brand name, so we would still sell this tee for $10 even though it's supreme." I respected that and decided not to sell the tee, but I stopped respecting that until I noticed a week later that they were selling a supreme tee for $60, essentially going back on their "policy" that they couldn't stress enough was important to follow. And that really is just a few examples of times when they ignore their policies and lie to customers. There was also a time when I took in a pair of shoes that were hardly worn, as they're going through my items, I am looking and the shoes they have for sale and wow they had some DESTROYED shoes. Such as a pair for air forces that were terribly creased up, yellowing, just covered in dirt, they were on their last legs and they were selling them for $30. They told me that my items were done and they took a few shirts but not the shoes because they were " very worn" when I only wore them a few times and they had very little to no wear on them, but they refused to listen to me and kept being passive aggressive. Also the manager doesn't even bother to fold back up your items after he checks them, so if you decide not to sell your items, you get them back all nice and wrinkled. One last thing I would like to mention, be careful when having your real name on your yelp account when reviewing this store, my friend wrote a negative review for Plato's after having a very bad experience with the employees being rude and hypocritical. After they posted the review, they tracked them down on Instagram and DM'd them about the review, at first being somewhat nice, then becoming very ignorant and passive aggressive regardless of anything that was given to the conversation. I love reselling old clothes and all but I don't wanna support Plato's anymore, it's ran very poorly and it's honestly hilarious. Sell your cloths elsewhere, it would be in your best interest to do so. read more