Be Realty is such a wonderful business- they care deeply about their customers as individuals and…read morewill invest an astounding amount of time and energy making sure they are doing everything they can to meet your needs. Andrew is a great guy and crisscrossed the city with us until we found the perfect home on two occasions; each time he was always there for us, ready to meet us miles from his office during rush hour or log long hours on the weekend getting a feel for our options. When we decided to open a business, Mikus helped us find the idea location- he even helped us track down the owner of a building that wasn't for rent yet, which allowed us to lock in the perfect spot. Be Realty will make you feel like part of their family and I can't recommend them enough.

Andrew and his team is the best of the best!!! Andrew managed my rental property after I moved to…read moreanother state, and I am so blessed with this decision! Andrew is super knowledgeable, responsive and responsible, and kept the property in a great condition, so it is really a relief to me. There is nothing I need to worry about and I true him 100%. After I decided to sell the property, he sold it at a very good price and closed the deal within an incredible short period, which is amazing! I think the best part is, he and his team can take care of everything for you, from purchase to rent to sale. I will 100% go back to him if I have any property needs in the future

First experience with an HOA and it was eye opening. Some things went smoothly, but other things…read morewere not so much. Issues rose in my old complex building and sometimes they'd be handed quickly but most of the time it would be swept under the rug. Swept so far that it would require multiple attempts from other owners for it to be brought back into light. Although it would often be forgotten again. We looked for directions or advice on what should be done, especially if new board members were elected and they don't understand their role, unfortunately there would be none. "We work under your direction". Although if no proper direction is given from the "professionals who are in charge of multiple properties" we are meant to fail. Fail and become an easy steady stream of income to an organization that could take advantage of us. We would express our loss of trust from examples and lose our temper in the process, as the humans we are. In kind they would decide to drop us saying due to our outburst there was nothing but malice (on our side) in this relationship. Despite them "trying" to improve. They would make time to attend our quarterly meetings (which we had to start). They would try to get back to us via email (within a few days vs a week without reminders). Maybe you'll be luckier than my home. Maybe you'll be one of the ones that have a good experience with them or their employees treat you appropriately. Unfortunately this comes from one of the ones that wasn't.

Our West Town 11-unit association came across Broad Shoulders as we were looking for a replacement…read moreproperty management company. The board was impressed by the owner Anthony's knowledge and experience in both construction and property management, and attentive, personable work style. For a relatively small association in a 20-yr-old complex, these were truly the most important qualities we searched for. 8 months into switching to Broad Shoulders, it's evident that the HOA made the right decision. The property manager assigned to us, Michelle, is responsive, clear and efficient in all her communications, quick to solve problems with great attention to details, and capable of maintaining professionalism while providing good information in all situations. It's been a very pleasant 8 months working with Michelle and I'd happily recommend Broad Shoulders to anyone who's looking for property management services.

Glenwater Properties is by far the most reputable (and reliable) property management group I've…read moreever dealt with in the Chicagoland area. With on-site (or nearby) ownership, prompt response to any and all maintenance issues, and some truly outstanding properties, you would be hard-pressed to find a better group of people to do business with in the rental marketplace. Nobody is perfect, but this feels like as close as it gets.

I lived in one of their units for 6 years and had nothing but good experiences. Highly recommend.read more

I scheduled two tours with Jim. First tour, he came 25 minutes late without any communication…read morebeforehand -- wasn't answering his phone or email. Upon touring the property, he apologized profusely and explained there was an emergency situation. I get it, life happens. The second tour, also with Jim, he agreed to meet me at the property directly after the first tour. Somehow, despite coming from the same exact location, he was 20 minutes late. I wouldn't trust this company to walk my dog, forget maintaining the essential services of my home. Other reviews online also reflect their complete lack of care and ineptitude -- the last thing you want, for instance, when your heater is broken in a Chicago winter. I would advise anyone to think twice when viewing a property listed by A. Saccone & Sons.

I have used chris johnson from generation realty for both my condo management company and to be my…read moresellers agent to sell my condo Chris is awesome. As a condo management company everything was taken care for. Rent, repairs, and at a lower rate then most companies. I had two prior management companies and they failed to meet the needs of the renters As my sellers agent chris did everything. I sold my two bedroom condo in Lincoln park within 45 days. We had multiple showings each week. He worked with the renters and made sure that the place was in show condition. Chris made sure it was show ready. He cleaned up, lit candles, aired out the baby and dog smells. He also found a lawyer for the sale and the closing was seem less Amazing communication, pleasant to work with, a fantastic experience. I wish he worked where I live now in Wisconsin.

We were tenants in a property managed by GenRealty. One of the key things that I expect in a…read moreproperty manager is responsiveness - to service requests and in interactions with the landlord. That did not always happen in a good way with the GenRealty team - they were, more often than not, slow to respond to our requests and, even when waiting on a response from the property owner, the team would not provide even perfunctory updates (e.g. "still waiting on update from owner. stay tuned. thanks for your patience"). Instead, they would go radio silent. They do not frequently answer their phone and prefer to have all their communications in written form, which can be frustrating when you just want to have a 5-minute check-in on open items. The owners of our particular unit tended not to accommodate our requests, and I think they tried to negotiate with them to meet our needs. Customer service and timeliness, while not legally required, are really important in property management. I think GenRealty did things because they were required to (e.g. legal compliance, the "rules"), but I think they struggled with the nice to haves (e.g. customer service, responsiveness, open communication). They have beautiful properties on offer and we LOVED the apartment we rented from them. But based on my what I like in a property manager, I would not recommend them.

I have been working with this company for the past 2.5 years. Most of the time it's pretty hands…read morefree like anything less than 500 bucks of repair they figure it out without notifying us. However they have a lot of room for improvement. We have been having the same issues where they have been double charging our tenants and us for the water bill for many months where we have to email the personnel every time, which can be annoying when you hire them to do the job. Just FYI I'm not sure if it's norm in Chicago area but they charge extra fees to our tenants on top of our portion of our rental income. Overall they do a fairly good job but communication can be frustrating.

Our current property management has a 1.4 star yelp average and a 2.0 Google star rating. They are…read morethe absolute worse management company we ever hired. I don't know if it's due to lack of qualifications and/or experience but our board had enough. After doing research found this company Landmark and they have well over 165 Google reviews with a 4.9 star rating. We have not hired them yet but quickly returned my call and based on what everyone else has posted am looking forward to hiring this company.

I have hired them for my lawn aeration service and quite happy with the job they have done and will…read morecall them next year too.

This Company is horrible they had my Car towed when it was part in my own parking spot! I tried to…read morego to the management office to complain why would they tow my car without notifying me. They should never have towed my car when it was in my own spot. They were rude and would not refund me for having my own car towed from my own parking spot.

Home. That's the one word to describe my experience at 519 W Melrose Street…read more My now wife and I signed our lease in July 2020 as some of the first tenants from when SRE converted this building from condos into rental units. We originally did our tour and it checked all our boxes: a private balcony, central heat/AC (which is all electric), modern appliances, in-unit washer/dryer, a private parking garage for our car, and close to all the action and the CTA. We loved the apartment, so we went through the leasing process. The signing was straightforward and easy using Docusign. From there, we got the keys and started moving in. Immediately after move-in, the SRE Management team did some fantastic upgrades to ensure 519 W Melrose is a place to call home. Originally, we got Xfinity internet, but received an email saying we will now have Google Fiber internet included in rent! So we used this new internet for the remainder of our time here. The internet worked great and was fast (500 mbps up/down), with minor hiccups during heavy rain and storms. Soon after that, the management team upgraded the call box and building keys to be fobs, which allowed easier entry into the complex. Additionally, they redid the entire carpeting of the hallways, which made the complex look much nicer. These upgrades showed that management truly cares about the building and their tenants. In our five years of living there, we only had about three or four maintenance requests for minor items. For each request, the maintenance team responded immediately and they were always out the next morning to fix the issues. The maintenance team was always super friendly and I enjoyed seeing them - huge shoutout to Amanda for running the requests, and Christian, Neil, and the rest of the amazing maintenance team for being great to work with and talk to. For the five years living there, SRE never raised rent an unreasonable amount - each year it did increase nominally, but moved according to the market rate. We were blessed to find an affordable apartment that checked all of our boxes. Our neighbors were okay - some seem to care about others, some seem to just be annoyed with everything or don't take care of things. Typical for a big city complex. We didn't make much of an effort to meet anyone in our building; however, with the encounters in the public spaces, everyone seemed friendly. Given that the building does not have concrete separating units, occasionally, you could hear your neighbors through the walls/floors. It was never an issue though, even when some of the neighbors are louder at times. Again, just something you get used to living in a large city, and nothing against the complex overall. I've lived in many different apartments and houses over the years, and this apartment was the only place I have had the feeling of "home" since living with my parents as a kid. It is incredibly bittersweet to leave our home at 519 W Melrose, but we started to outgrow our little apartment, as our small family is now growing. If you are reading this review to see if you should sign here, do not hesitate. 519 W Melrose has been the best place I've lived, and SRE has been the best management and maintenance team I have ever rented from. Thank you, SRE and your incredible team, for making my wife and I truly feel like we are at home.

I've had an amazing experience renting with SRE Holdings, LLC in Chicago! They took over my…read morebuilding's maintenance and EVERYTHING changed. They are by far one of the best property management companies I've ever dealt with -- responsive, professional, and genuinely care about their tenants. Maintenance requests are handled quickly, communication is always clear, and the building is kept in great condition. Living here has been a breeze thanks to their outstanding service. Highly recommend!