After owning a house in Wilmette for many years I was ready for a change to more carefree living. I…read morewanted to stay in the community so The Residences of Wilmette provided the right combination of new construction, nice amenities and walkable down town location. The apartment is sunny, quiet and offers a nice view of the large sun deck area. The management office staff has been great. They are very personable and have been very responsive to any requests. Mike H

The Residences of Wilmette is by far the nicest apartment complex in the northern Chicagoland area…read more It's conveniently located directly across the street from the Wilmette Metra station and there's a Starbucks, Walgreens and Jewel Osco all within 5 minutes walking distance. The staff is extremely friendly. I knew I wanted to live here the second I started my tour!

I was looking for a NEWER building in Evanston , NOT filled with students, and found Avidor. From…read moremy first visit, i was pleased that everyone was so kind and welcoming to me. All employees from Sales, to both managers, to move in co ordinator, activities director, EVERYONE here is just a nice person, doing a great job . Building has beautiful rooftop patio and many beautiful large areas you can reserve for family party or events. M,W,F they have a breakfast in the very large community room . It is designed for them to take care of everything you need for your beautiful modern housing, and make you feel at home and they do it wonderfully. Alot of activities if you wish, or just treat it as a modern QUIET appartment, tucked away on a quiet street ! I wish i had found you 5 years ago !

Plumbing issues continue to plague this six-year-old building. A leak from the 18th floor trickles…read moredown and residents below have to suffer... Trammell Crow had numerous piping issues during construction, and now, the elderly tenants of this building are paying the price. So much for "maintenance free living" for 55+ residents!

Danny McGovern was a nightmare to work with out of the gate. He was unprepared and scattered on…read moreour first meeting. Then moving forward he was non-responsive and when he texts you back its details on a different property all together. If you want a broker that is tooo busy with too many listings, and someone that doesn't give you individual attention then he's your man. As for us - we would never use Re/Max or Danny McGovern.

Ken is the man! Communicative and reliable! My wife and I feel very lucky to have met him in our…read moresearch for renting a nice place.

After resigning from my board after moving, TruHaven continued to include me on emails that…read morecontained highly sensitive financial information about people who were behind, some substantially, on their dues for the association. I had told them multiple times to remove me from the email correspondence, but they kept sending it. That speaks to their lack of attention to detail. It also puts the current board at risk because they are ultimately responsible for the leak should the homeowner find out and sue. Additionally, I paid out of pocket for work to be done (gate remote issues for numer residents) after months of it being in disrepair, and they advocated for me to not get reimnurses (only $200, but it was the principal, especcially after donating considerable time as a member of the board). I also find their communication style to be abrasive.

Great Sales Presentation, Poor Follow-Through The company…read moremade a strong impression during the sales process, led personally by Rachel (the owner), who presented a polished and convincing pitch. Unfortunately, that level of professionalism was not maintained once the contract was signed. After I began setting clear directives and requesting documentation, communication slowed and projects stalled. I also requested to review and approve anything sent to the association's attorney so correspondence accurately reflected board direction. Soon afterward, the company elected to terminate the contract with 60 days' notice during the holiday season rather than continue under that structure. Context Once accountability and follow-through outlined in the management agreement were enforced, responsiveness declined sharply. It became apparent that our smaller community required more attention than Rachel's firm was willing or able to provide, or that larger clients took precedence. Rather than address performance gaps, the company framed the termination as "board conduct," which did not align with the documented record of our communication. Examples * Budgeting: Management proposed 15-20% increases to utilities and insurance without quotes or supporting data, citing that "other HOAs were doing the same," despite the fact that our association does not pay utilities and insurance had already renewed at the same rate. * Funds Transfer: The firm failed to obtain all reserve funds from the prior manager and initially instructed me to handle the transfer myself, even though I had just joined the board and lacked account access. It took over five months and repeated follow-ups to complete the transfer of approximately $34,000. * Counsel Coordination: Management sent a misframed request to the association's attorney using AI-generated meeting notes taken out of context and containing factual inaccuracies. The message incorrectly portrayed me as a sole board member attempting unilateral changes, despite having support from over 50% of the community and intending for all updates to be voted on once vacancies were filled. This resulted in generic legal caution rather than the targeted draft updates requested, delaying straightforward Rules & Regulations changes (clarifying an existing rental-cap policy by allowing one additional rental unit to improve tracking and transparency, adding a 12-month hardship clause, and advisory gutter-extension language). This miscommunication unnecessarily consumed significant time, shifting avoidable work onto me as a volunteer board president. * Meeting Notice & Budget Handling: Maintenance quotes were requested roughly two months before the budget meeting, which was held to review those quotes and finalize the 2026 budget. At the meeting, Rachel questioned why the meeting was being held, citing quorum concerns. A board vacancy was filled to proceed. Despite this, only one maintenance quote was available, the draft budget included unapproved miscellaneous items, and it exceeded projected income by approximately $5,000. No budget approval occurred. A single quote was delivered after the meeting, which did not change the outcome. The budget is now being rebuilt with the incoming management company using competitive bids. * Property Knowledge: Rachel relied on a one-size-fits-all approach to maintenance and vendor selection, often proposing unnecessary or redundant work due to limited understanding of the property's specific layout and history. Conclusion All of these responsibilities were part of the company's paid contractual duties. Instead of executing them, essential tasks were repeatedly pushed onto a volunteer board president, whose role is to provide direction--not perform management's operational work. My actions were consistent with the Declaration, Bylaws, and Illinois law. This experience showed that a strong sales pitch means little without consistent execution, accuracy, and follow-through. I would not recommend Rachel's company to any HOA seeking reliable, accountable management.

This building is super quiet and well maintained. The views are fabulous. The residents are kind,…read morefriendly and helpful. The door staff are accommodating and managers do their best to make things go smoothly. I love the location and really enjoy the pool. Everything is close by, including groceries, doctors, restaurants, and the lakeshore. Can't beat this building. Best on the beach!

Horrible management. They take forever to respond to email and are VERY unclear about how certain…read moreprocesses work (move-out, renting guest suite, reserving elevators, etc) and if you do the process wrong or late, there's some kind of made up fee in the next billing cycle just because! Maintenance workers are absolutely horribly lazy and are extremely impolite. I was moving out the other day and he wasn't even on shift and came INTO my apartment just to tell me there are marks on the walls and that I'm going to get charged for it. He didn't even ask if it was me or anything, his reasoning was that because I was the only person moving that day, it was my fault. Complete lack of common sense because those marks he was referring to were there before my move out day. So much for caring for their residents. Absolutely horrible place to live. Save yourself the headache and go to another apartment complex.

I have lived here for two years and have only positives to say. It's a beautiful, contemporary…read morebuilding, well maintained seven days a week by the cleaning staff. The building is new so the apartments are equipped with stainless appliances, stone countertops, balconies and internet ready hookups. Dogs and cats are allowed. Many amenities including an outdoor pool, grilling area, workout rooms and even a dedicated dog bath room. Management and maintenance are quickly responsive and staff is friendly. There are many younger residents but the building has a range of ages and ethnicities. I'm very happy here. Check it out yourself.

If I could give this place 0 stars, I would. I'm not usually the type of person to write reviews…read morelike this, but I feel compelled to say something. I've lived here for over four years, so I know how things were run before. However, the current management is absolutely horrible. It's almost as if their hiring process is nonexistent. The staff are rude and incompetent An office like that should be welcoming and respectful, but it's far from it. The buildings are falling apart, and there is mold everywhere. The only thing keeping this place afloat is the community, and the aesthetic of the lobby which is their only redeeming qualities.

So my friend invited me to her new place she recently moved in and she took us on a tour of the…read morefacility wow really nice they have a rooftop with the fireplace they have areas to grill a small pool a hot tub a golfing simulator and exercise from walking trails. Very clean very modern I didn't see her place yet because she just recently moved in and was still unpacking but from what I've saw of the rest of the establishment beautiful. Another thing that's nice is right behind the facility is a shopping area of stores and restaurants mostly restaurants I think there is a medical facility for dermatology and in-house plastic surgery a nail salon there's wildfire red Robin big bowl. Was very clean and well maintained. In the lobby they had a coffee area to I guess it's available in the mornings in the evenings they also have a private area if you wanna rent it out and have parties with a full kitchen.

Although I didn't rent from Visionary, Eitan was super nice and helpful and gave me great advice…read more Highly recommended!!!

my review is totally opposite of the one listed. Sine Eitan Coresh took over the 905-911 W. Caremn…read moreAve building, many improvements have been made; double pain metal windows keeping Winter winds out; CFl light bulbs in common areas, added locked storage rooms. on the downside, some of the 'in house' maintenance people are over zealous in removing news papers but slovenly with their own cigarette butts. .