I had a few things recently that need attention and a quick response and I'm happy to say that…read moreCeleste was on top of it every time from the start to the follow up call to see if everything was taken care of correctly and the maintenance man Chris is also great,he's very professional and helpful and quick to respond to work orders.

I have never experienced such a horrible property management company. The maintenance crew does…read moretheir best but they're drowning in requests because property management doesn't manage the properties. The first week I moved in sewage backed up into my shower because of a clogged sump pump. The back of the toilet cracked in half for no apparent reason. The heater broke mid winter and it took a week to replace. The washing machine flooded because the drain pipe froze, that took a week to have addressed. Dishwasher flooded because I don't even know some connection problem that they still won't fix. Most recently an apartment showing was scheduled without my knowledge while I was away, came home to find I was locked out, cost $200 for a locksmith and they are fighting with me to reimburse. Every interaction has been met with condescension at best but more often than not complete dismissal.

Tian is awesome! Very knowledgeable, kind and persistent when it comes to finding you the perfect…read morespace to call home.

Dropping by to say that Ting is absolutely phenomenal! As a licensed real estate broker who also…read moremanages properties, she goes above and beyond to ensure everything runs smoothly for tenants. From our very first viewing through the application process, her communication has been timely, clear, and incredibly helpful. She consistently provides answers and guidance for every question we've had. She makes sure our home is comfortable, safe, and fully functional--whether it's minor new-build items like an ice machine or a window adjustment, or keeping us updated on maintenance and mail matters. Her friendly, professional demeanor makes every interaction a pleasure, and she ensures our property feels cared for and works as it should, creating a seamless and worry-free living experience. She really has gone above and beyond for us and it's really appreciated. We've had several property managers in the past, but I can confidently say she is the best!!! We are so grateful for her support, dedication, and expertise, and anyone lucky enough to work with her will be in excellent hands. Thanks Ting!!!

CL3 managed my rental property for years while I was away. They handled the move-in and move-out…read moreof tenants and also helped resolve any issues that came up with the unit. My tenants were very pleased with Brett and his team's promptness in addressing issues. I highly recommend CL3. They were also very helpful when I sold the unit as well. They managed all the offers and was very diligent in tracking down the required documents to close the deal. Thanks Brett and team!!

The team at CL3 Property Management did a great job with our property. This was our first property…read morethat we needed to have managed and they took care of everything. Their response time to issues and questions can't be beat. We had a fantastic experience and we will definitely use them again.

Nothing but great things to say about living at the Granada property. Maintenance is very…read moreresponsive and the leasing agent, Aaron, is very kind and looks out for the tenants. Location cannot be beat.

525 W Arlington Pl was an amazing 1st apartment in Chicago! The rooftop was cute with a lovely view…read moreof the city. Right off Clark within walking distance to restaurants, groceries, bars, coffee shops. Very quiet with a front garden that's home to serval black cats! The laundry room uses an app so you don't need change and you can watch the time remaining. Lots of positives! PS - the only negative would be having packages stolen. Please watch out if you order anything that won't fit in the small mailboxes. It will more than likely get stolen if left for more than a day. There's a an Amazon pick up down the street from the apartment - never used it but would probably use this if you get Amazon packages a lot!

Lakeview Associates seemed to be an apartment manager that genuinely wanted to help its tenants,…read moreversus just extracting a rent check and imposing rules and conditions. As the cosigner on a lease, they did a lot to help us with a sub-let situation when we needed to be out of the apartment earlier than planned, first by helping us evaluate a leasee we suggested, then finding us a new tenant in a week when that didn't work out. On top of that, 2256 N. Cleveland was well-maintained, the staff was helpful with questions, they were always responsive to communication.

The manager was very nice, but the property was not in great condition , even though they were…read moreworking on the elevators , the apartment I looked at had peeling paint , and the wall on the outside of the apartment had a huge weird peeling, patchy looking area that was very creepy. The manager informed me that it was going to be taken care of, but made me uncomfortable, so much that I decided not to rent this apartment.

Serena is very professional and knowledgeable about my investment property, I highly recommend this…read morebusiness.

From the owner: Serving Chicago and the Chicago suburbs, Chicago Central Property Management is your trusted…read morepartner in property management, buying and selling properties, leasing, and HOA and Condo management. Local and family owned, with over 2 decade of experience working with landlords, tenants and owners we take pride in delivering tailored solutions that not only meet but exceed the unique needs of property owners, investors, and tenants alike. We specialize in small and mid-size properties from single units to as many as twenty unit buildings. We will give you the personalized and thorough service that our corporate owned competitors cannot offer. You will never have to press "1" to get a live person. We also have flexible pricing and customizable packages. Sponsoring Broker-COMPASS

HIGHLY RECOMMEND THIS LANDLORD!!! S&M was fantastic as a landlord and management company. If you're…read morelooking to move to lakeview, their oakdale apartments are fantastic. This landlord/property manager will take care of your needs whenever they come up. Hugo, the maintenance man, was awesome and took care of everything I needed when it came to maintenance. Extremely kind and helpful people. I was extremely happy with my stay at their apartment building on Oakdale. Cynthia Cotto was my main point of contact and she was BEYOND helpful with everything I needed. Thank you S&M for the wonderful service and help throughout my two years at your property!

The building I lived in alway filthy. They do not come and clean the They're very nasty The…read moremaintenance man is barely come around and when he comes around, he's always doing the bare minimum still missing what needs to be but they go up on the rent hallway. is terrible. They do not care. It's a very high turnover and it doesn't affect them so they continue on not doing anything to keep their tenants. if there is an issue they normally will come right away. I do give them that.

We had another flawless experience with Jim Flanders, this time while selling the same home he…read morehelped us buy 6 years ago. We have kept a great relationship with Jim through the years, and my husband has worked with him on buying and selling some of our investment property. So when it came time to sell our city home in Logan Square as we made the move to the suburbs, we knew Jim Flanders was the one to help us do this. We were building a new construction home in the burbs, so we had a lot of lead time in knowing that we needed to list the property. This was a tricky balance since we didn't want to list the home too quickly (and risk selling it and being homeless for many months until our new house was ready), but we didn't want to miss the peak market season during the summer months and wait until the fall or winter to list it. We also have 2 toddlers at home, so the idea of having to keep the house "showing ready" for an extended period of time was daunting. In a perfect world, we would be able to get under contract quickly with a buyer, but negotiate a later close date and get the best of both worlds. Jim helped us do a walkthrough of the house and pointed out the things he recommended we do to get the house in showing form (painting the walls, caulking some areas, clearing out toy congested areas) but only focused on what he felt would actually make a difference rather than asking us to invest a bunch of money in things that ultimately do not help sell quicker or at a higher price. Jim helped guide us in our timing, thanks to his knowledge and understanding of the market. We listed on a Wednesday in July, and decided to have an open house that very weekend. Jim came and managed the open house for us and the first couple to see the home made an offer that same day. They did not have a real estate agent, and Jim led all the conversations directly with the buyer and negotiated the terms and conditions for the contract. He was able to negotiate a 90 day closing, which gave us plenty of time to stay in our home and enjoy it before needing to vacate. The best quality about Jim Flanders is his easy going personality and honest approach. He always has your back and wants the best for you. But he is not pushy. He will not talk you into doing yourself a disservice just to get a quicker commission. He truly wants to advise you and guide you to get the best results possible and his patience is incredible. He will be there as many times as you need him for as long as you need him, to make sure everything goes smoothly. It was one thing for us to have the utmost trust in Jim, but the most impressive thing was how much the buyers also trusted Jim. They opted not to get their own real estate agent and were fine working directly through Jim (even though he was representing us, the sellers) because they also could feel that Jim had everybody's best interests at heart. This is where Jim Flanders really sets himself apart from other realtors I've worked with. He forms relationships, not just with his clients, but with the opposite clients as well. He took time to have many phone conversations with the buyers to put them at ease, talk through the inspection findings, and negotiate our terms. They trusted him so much that when it came time to close, they didn't even ask for a final walk through of the house before closing. We couldn't have asked for a smoother and less stressful process of selling our home. We got the price we wanted, the closing date we wanted, and all the negotiations and conversations were easy and friendly.

We cannot recommend Jim more highly. He is a consummate professional, honest, thoughtful and…read moreoutrageously knowledgeable about the Chicago property market. We took the plunge this year and started the search for our first home. Jim was incredibly generous with his time working with us, and helped us figure out what we actually wanted and where we would be happy. In May, Jim showed us a home we fell in love with and he guided us through every step of the process, from winning the bid, inspections, closing and held our hands every step of the way. Knowledge and professionalism aside, Jim is just a legend and we just enjoyed hanging out with him and having the chats at showings. The second we get a sniff that any of our friends or people we meet are looking to buy, we instantly stop the conversation to tell them 'YOU HAVE TO WORK WITH JIM FLANDERS'. Thank you Jim.

I've been talking to Chris ever since he has been working with my building and they do such a great…read morejob. For me every time I've called they've answered my questions. My landlord just signed up with their management company and I think they're doing a great job. My contact Chris is always there he answers his phone he answers every question he's very informative and it's very comforting knowing that they're always on top of things. Even though I just found out they're raising the rent they make sure that they send you the proper information so you're always on top of things and informed about everything. So far so good great job guys and girls.

If I could give Westward360 zero stars, I would. Our previous management company, Advocate was…read morebought by Westward360. A new contract was not issued by Westward360 so our board assumed that they would follow the Advocate contract. They did not. When we gave the required notice that we would be ending our yearly contract with them, they refused to send our manager to the final meeting, stating that although Advocate policy was that a manager would be present at all meetings, Westward360 did not follow the same protocol. Their policy was to not have a manager present at board meetings once notice was given. Mind you, we paid for management representation at every meeting under the Advocate Contract. During our last month with the company, we contested a $2000 bill from Westward for tracking dryer vent cleaning and furnance cleaning. This was not something that was previously billed. While contesting this bill, Westward360 processed the payment without board approval. We ended the contract on October 31, 2025. It is now January 12, 2026 and Westward360 still hasn't released our reserve funds to the new management company. Aside from all these issues, response time to maintaince issues was poor. Example, when raw sewage backed up in 3 of the 4 units in the building, it took 3 days for it to be rectified. It was difficult to get ahold of our manager. Assistant managers are housed out of the country and are poorly trained. They are unable to answer questions and often say, "I will have to check with my manager." Response time for administrative duties was also subpar. We asked for a banking proposal for a loan to replace roofs. After waiting for over 6 months, with excuse after excuse, we decided to self fund. This company has poor customer service. I would not recommend it as a mangement company. You do not get your money's worth from them.

Best apartment I've ever lived in and best management team. I moved out ten years ago to NYC and…read morerecently sent a package to my old address at 525 Dearborn and management shipped it to me in Brooklyn. My studio that I had at 525 is still my favorite place I've ever lived and I wish I could bring it to every city with me.

i live at there 808 w junior terrace building. i am having a problem with mice repeatedly, they…read morekeep telling me they treated my apt and then a couple weeks later there's another