I first discovered Gourmands around 2002 when I worked in the area. It was famous then- great…read moreservice, delicious sandwiches, all my coworkers were obsessed with the chippers. We loved the spot and was always a treat when we had Gourmands for lunch. I am back working in the area and was pleased to see they were still open. It's been 20 years probably, I prepared myself to be disappointed. Surely, they can my be at the same caliber as before? I bet someone else bought the place and quality went downhill? I was gleefully wrong. Same great service. Same wonderful, plentiful menu. Same excellence and quality. Same chippers! My sandwich was Giant, perfectly crafted , fresh and ready in the appropriate amount of time. I was so happy to enjoy my lunch there and see it was still bustling with patrons. You must check out Gourmands

Everything was delicious with my breakfast sandwich, except the eggs were either baked or…read moremicrowaved. It was also super thin.

The service was great! The food was great! I will definitely return…read more It's on the small side and seating is limited. But as good as it is they will definitely have to expand!

The Breakfast Faktory happened to be on our way while running errands and we stopped in for…read morebreakfast. We loved it! The inside is decorated nicely and comfortable. The staff were friendly, quick and made you feel at home. The food was excellent - my husband and I got the steak and veggie bowls and both were delicious. The portions were generous - I ate mine for multiple meals. Great flavor and quality ingredients. We are planning to stop again and maybe bring friends! There is limited seating inside but - with how efficient the staff is - it doesn't take long to be seated even when they are busy. They were hopping with to go orders and full tables when we stopped by but we were still sat within a few minutes and our food came quickly after ordering.

I've been to this location several times and have given it good reviews in the past. If today was…read moremy first visit to this location, I would never ever come back. I took my father there on Sunday April 19th at 5pm. Before I get started with the negative, I would like the manager of this location to know that they are very lucky to have Maddy as an employee. Now for the bad: when we walked in, at least four tables were filthy. Three tables had their chairs up like they were getting ready to close and there were three dirty tables in the back. We sat at the only clean table. The employee named Katy should no longer be working there. I don't know how anybody gets paid to be that rude to people. She didn't smile she didn't say hello when I told her I didn't come there often she wasn't helpful. I only ordered two sandwiches and drinks. It was a low maintenance order and she literally made me feel bad for making her take the time to wait on me. It was a horrible customer experience. While I was there, some guy came in who had gone home and come back because he was given the wrong sandwich. I didn't hear her apologize once. I took a picture and it's posted on this website of the overflowing trash area. The picture that I posted doesn't include our trash. I had to put our trash on top of the pile of trash. The place was a mess. I will say there is potential in the employee name Maddy she was super excited about the company and how they keep things fresh. She was excited to talk about the company and seemed proud. To the management, this place needs one heck of a makeover in every sense of the word

Solid sandwich shop! I had a soccer tournament down the road at CAPS Fieldhouse and wanted to get a…read morequick lunch to go. I downloaded their app, placed an order for a scheduled time, and it was ready when I got there. I went with the prime rib steak and cheese. Everything was cooked as it should have been. I thought the bread tasted fresher than a typical Subway sandwich. Chips were good. My only complaint was they gave me a bottle of Diet Coke instead of regular and I didn't notice until on the road. Yuk.. but I supposed it was better for me healthwise. Lol. This was my first visit to any Potbelly and I was impressed. I'll eat here again when I'm in the area. I look forward to trying some of their other sandwich types.

My experience was great. The food was great and the service was amazing. Love this place. The booth…read moreand bathrooms were clean too.

Hit the spot on our roadtrip. Got the godfather and it was really good. Roll was a bit too salty…read morethough. I felt like I had an unquenchable thirst afterwards. Service was good and the interior looked spacious enough to never run out of seating.

bought bread and got home and noticed it had the end eatin out by mouse and same with some snacks I…read morepicked up in the store will never go there again

This place has been a staple in this area since before I moved here from out of state. I've been…read morehere many, many times. It's changed hands a few times over the twenty six years I''ve been here and the family that currently owns it are wonderful, and sweet people. Always with something nice to say and a happy greeting. Maple has not faired well through the years and the neighborhood isn't nice anymore, and that's something you need to keep in mind when visiting, but the deli is outstanding and the beer selection is good and very reasonably priced. Again, great neighborhood store for deli and a quick stop to pick up beverages.

It's been a few years since I've been here. We came here for Friday fish fry during covid. We had a…read moretaste so decided to make the 20 min drive. Parking lot is still a pot hole heaven. Beware your car! They have painted and redesigned the inside and outside. They have a few tables inside but it looks like it transformed into more of a takeout place. We ate in cuz by the time we got home it be cold we wanted hot food. Ordered 4 piece fish with fries, hushpuppies and a drink. We split it. 2 pieces each. It was hot and as I remembered. Can't beat that crunch on the fish. Fries were not quite as crispy. But ok. I like the chips/fries they are thick and good with malt vinegar. Lots of people taking out after work. It's a popular stop. Much better than last time I was here. Doesn't smell like a fried fish when you leave. Much cleaner too. Good fish. Chicken as I recall is good too. Light batter and crunch. Not too fishy. Good stuff!

Pros: despite the line of four ahead of me, my order was taken within 8 min and my food was out in…read more3 min after that. Very fast. Parking lot next to building Cons: mediocre food. Flavorless lemon pie- literally lightly sort of just smelled like lemon but otherwise was super plain. The fish pieces were lukewarm and lacking in flavor and somewhat dry. The chicken was bad- like two nuggets from McDonald's but also dry. The drink cups are only like 10 or so ounces which is quite small.

Just picked up an Italian Sub from here & it's delicious! The bread & ingredients taste so fresh &…read morethe Italian spread with olives is so tasty. If you're looking for an authentic deli, you have to stop by this place. Got some stuffed peppers to-go - they have regular & spicy options. They also have salads & pizza which I haven't tried yet but will definitely be back to try different things on their menu. The staff was friendly & helpful. Don't just drive by this place, wondering - go check them out!

Quaint Deli. It was crowded while I waited for my food. I…read morewas yelling at people in my head as they modified their subs! Eat it how it comes. Anyways, I got the Italian sub (because when in Rome, do as the Romans) the gal did offer to heat my sub and I took her up on it. I'm from Pittsburgh so the lack of Italian food in Cleveland sometimes, and only sometimes takes a toll on me. This was a refreshing find for me. The Italian comes with muffuletta on it. You know, the pickled vegetable/olive mix famous in the French Quarter of New Orleans?... My friend got the Caesar salad but with oil and vinegar. They also have coke products here! I don't drink much pop but when I waste calories on pop, it is only ever Coca Cola :) You can get pizza by the slice to go. The white artichoke pizza slices would've taken 40 mins so I opted for pepperoni. They put my slices in bags and I was on my way. I asked about the weekend hours (so I could bring my boyfriend when we aren't working) they do not have weekend hours. Gotta get here during the week YALL! It is entirely worth the commitment.

I ordered a good minute ago, but honestly. I'd say the food is pretty good. The service was…read morealright, I called over the phone and the dude who answered me could have had a soul or put more enthusiasm while talking. But it's whatever, I get where he's coming from since I've worked fast food. The restaurant itself was pretty clean and the food was decent. The fries are lowkey mediocre, but they gave me chudling fries so they chuddy.

As a chain restaurant I expect the food to be consistent across locations. This is one of my…read morefavorite sub places in Ohio although they got rid of my go to Italian sausage sub. This location was sub par compared to others I have been to unfortunately. I ordered two cheesesteaks and I tried a chicken wrap for the first time. I was not impressed the cheesesteak had bell peppers and it over powers the sandwich but once I pulled them off it was tasty. The wrap was just ok. So the fries are usually my fave but to my disappointment they were luke warm not full length and burnt. Hopefully they can do better in the future.

I loved every sandwich at this place. I've been coming here since they opened at Van Aken. The…read moreReuben is my favorite followed by the Lincoln Park and Uptown. I hope this place never closes. Oh, I forgot about the breakfast sandwiches also. They are just as good.

Tried the brisket sandwich at Lox Stock at van Aken. Flavor-wise, it was very good -- the brisket,…read morecheese, and pickle combo worked nicely and tasted great. That said, I was disappointed by the size. For $20, I expected a thick, hearty sandwich, but this felt pretty skimpy for the price. Ordering was also a bit frustrating -- I had to repeat myself three times, and the employee taking my order had AirPods in. When your job involves communicating with customers, that really shouldn't be allowed by management. Good flavors, but between the small portion and the ordering experience, it's only 3 stars for me.

tried this pizza for the first time at an event. very good and they do detroit style, which is one…read moreof favorite styles. gonna check out their store one day.

Ordered TOGO! Pizza was hot and yummy. The Detroit supreme was the fan fave, loaded with toppings…read moreand crispy edges. I think it is a bit pricy for the size as the NY style is smaller pizza for around $15, but not too bad since they have lots of good flavor and topping varieties! I did not go inside so can't speak about ambiance or service but from what I heard both were good! It was very easy to order online and make any modifications needed which I appreciate. The crust is phenomenal!!!! Love the crisp on the Detroit style and it wasn't too heavy as I tend to avoid Detroit styles for that reason. Also, the NY style woodfired crust was amazing I wish the bottom was crispier but that's not their fault as this was a togo order! Definitely give this place a go if you want something woodfired for good price and high quality specialty pizzas !