Love Life Time. It's my safe haven for an enjoyable, rewarding time with my community that I now…read morecall my friends! The staff who take care of the building are diligent and helpful. My only feedback is that they need to have better yoga and cycling teachers. This means that the teachers should be engaging and supporting; at the very least, smiling at each member and making them feel like they belong in the class. We need the instructors to improve and be more engaging. Like previous Life Time Wayne yoga teachers: Caitlin and Amy. Also, the music can be too loud in the workout floors and in the locker rooms at night. Everyone has earbuds in anyways, so why blast the music?? Looking forward to the improvements.

I've been a member at Lifetime King of Prussia and have to say the customer service experience has…read morebeen deeply disappointing. My biggest frustration is that management simply does not listen to member feedback. When you raise a concern or complaint, it falls on deaf ears -- and it doesn't get better as you go up the chain. I've tried addressing issues with staff, then escalated to higher-level management, and the response has been the same at every level: indifference. There's no acknowledgment of the problem, no follow-up, and certainly no effort to make things right. It feels like complaints go into a black hole. For the premium pricing Lifetime charges, you'd expect a baseline level of professionalism and responsiveness. Instead, the entire management team seems untrained in even the most basic principles of customer service -- active listening, accountability, and follow-through. A facility is only as good as the people running it, and right now, this location is being let down by leadership that doesn't seem to value the members who keep it running. I'd encourage the management team at this location to invest in some real customer service training, because what they're doing now isn't working.

A nice place overall, However after management taken over by ACAC: I now pay $20 more (than the…read moreprevious monthly rate), internet connection so poor I cannot even stream music without constant disruptions (forget about watching videos), & the benefit$ of referring members stripped. Moving in a bad direction.

Club is clean. Lots of equipment. In nearly two years there have only been two occasions where I…read morehad to wait a few minutes for a piece of equipment. HOWEVER WITH THAT BEING SAID.....ACAC has raised the price for a basic membership by 33%. When my membership expires I will be joining a different club.

Compared to other gyms in the area this place is so affordable and you get a lot of bang for your…read morebuck. Cadence at the front desk is amazing. She took the time to look at everyone's profile when they check in and learn our names. It's rare to get someone who genuinely cares and adds a personal touch like that. She always welcomes you with an upbeat good morning and smile, which is hard to do at 5 am!! There are good group fitness classes offered. Mostly mid-morning and evening. Not many 5:30am classes compared to the other Edges in the area. Instructors Danielle P, Dani B, and Susie are awesome. They all clearly love coaching and bring such a fun energy to each class. I absolutely love taking their classes. Comfortable spot to workout. No pressure compared to other gyms. There are some people who are running themselves but they're usually very respectful of others privacy. Everyone is usually really friendly and there's a sense of community here. The equipment is still relatively new and in good shape. The upstairs is for women only. Cool option if you want that but it only comes with the highest membership package.

The manager and the customer service are the worst people to deal with, when I signed up for my…read morefamily, I live in temporary housing, so I might move. should I sign month to month. They said no Problem, f you move away more than 30 minutes, you can find something local and we can cancel. WRONG! I have had to pay for the last 6 months without using the facilities. Horrible customer service and not trustworthy. Sign only monthly. They will lie about cancellation. LA fitness cancelled without issue when I moved from Boston to Philly area. Badar

Great Gym. Friendly staff. Equipment is clean, well-maintained, and repaired promptly when damaged…read more The best thing is that the gym is always open so it is perfect for early birds. I have been going for few years and I have seen a tremendous impact on weight and muscle mass.

Great gym, Aliceson was amazing and very helpful! Would recommend this gym to everyone.read more

You wanna be part of something bigger and give your body a multitude of options in working out???…read moreThen RISE is your gym. Whether you enjoy rock climbing wall, free weights, cross fit, spin or certified trainer classes; RISE has it all! Best gym at the beach!!!

This is an excellent, small gym right off Henderson in King of Prussia. Offering several different…read moreclasses, I've taken Veronica's Conditioning class a number of times. To be honest, I'm a little cautious in writing a good review because I'd like to keep this place to myself, as the consistently small class size is very desirable. Nonetheless, if you're looking for a crossfit-like class without the weirdness that comes with crossfit, this is the place for you. Marshall, the owner is a really great, down to earth guy too. He looks super intense on the website, but couldn't be nicer. In sum, this is a really good option if you're looking for a nice place to get fit and don't need all the bells and whistles and mirrors that the larger gyms in the area offer.

As a founding member, I am particularly happy with this location. The coaches are always nice &…read moreenthusiastic. It's been the only workout that got me hooked - I recommend everyone go get their first class free trial to decide for themselves.

Racist staff, I was 9 minutes late after they instructed me via phone to come IN 15 minutes early…read morefor the first time class. No one else was in the studio and they turned me away. Saw the coach walk in 15 minutes later with Whole Foods! So unprofessional and the girls up front were very dismissive and rude and told us they couldn't take us (mind you we were the first ones here and the trainer wasn't even in the studio bc he was on a Whole Foods run!) After later speaking with the store manager Brittany, she thanked us for informing her about the situation, Immediate red flag because the situation wasn't ever told to her by her employees until we spoke with her on the phone 3 hours later. The manager also suggested we try another OT location (ironically she listed all locations within a closer radius of the city...) I'm glad I went to the SOULCYCLE in Ardmore after this experience, because I will never be returning or spend any dollar on an organization that DOES NOT OFFER AN INCLUSIVE AND SAFE SPACE FOR MINORITIES. Soul cycle was an amazing and personable experience, and the staff were so professional and truly made you feel welcome! I also will be reaching out to corporate and leaving also additional update on what the company's policy is concerning diversity, equity, and inclusion. It's 2023 do better Orangetheory.

I hadn't been to this location in a long time but when I went it was all modernized and looked like…read moreall the equipment was new. Very spacious. I really liked it. I loved it

If you're like me, you have been unhappy that you had to stop working out back in April/May when…read morethe Sporting Club closed due to the PA government mandate. I have been a member at this gym since the '80's. I have spent the last seven years using the XFORCE machines and even though I had to stop, Izvestia maintained most of my muscle mass. I returned to the gym three weeks ago today and I felt like I was back in my happy mental state of mind. No worries whatsoever about catching the coronavirus as the gym has a plastic shield around the reception area, every machine gets wiped down after every use and I was completely safe as everyone wears masks. Bring your own water bottle. Go back if you are missing your workouts as it's safe. I'm 78 and absolutely not afraid. Hope to see you there. Bonnie

Where to start? The pool is the perfect temp for us slower swimmers. The PRT group training is…read moreawesome. Curtis is a born teacher, well prepared and observant (keeps us moving!) w lots of personal attention. Can't say enough good things.

Step instructor ALLYSON R is terrible, awful, horrible, just bad. I don't know what else to…read moredescribe this awful person and instructor. My first time in the class she talked down to me like a mean girl in highschool, as a full grown 40/50 year old adult. Then I hear her talk to other people about it being my first class, in a very nasty tone. Didn't allow me to add extra blocks to make it more difficult, which I clearly needed as an athlete, as my heart rate is difficult to increase from all the cardio I already do. Class was too easy, instructor was too awful, and I would NEVER take a class at LA fitness again.

It's super unfortunate that the gym decided to take the easier and cheaper route during the…read morepandemic. The day after the CDC said masks aren't required they removed the requirement to wear a mask inside, and very shortly after they removed the disinfectant spray too. The gym now provides what's the equivalent of single-ply toilet paper wipes to wipe the equipment, and since the CDC said last week that people should wear masks indoors regardless, they have not followed suit. Just makes you feel uncomfortable going there. As dozens of people go in there every hour and don't clean up after themselves, nor wear masks. And honestly, the spray was nice - it's actually removing a product your customer wants. Come on now!

I started with CLM in 2014 when I had to come back to physical therapy. They have so much for…read moreeveryone to take part in regardless of your physical status. Tons of classes, a fantastic pool with classes and an endless pool machine, indoor track, lots of machines and some of them are new, and plenty of places to stretch out! The staff is SUPER helpful and VERY friendly. You walk in and you are greeted immediately. They have a great counter with a charging station that you can just chill at, have a cup of their free coffee or fruity waters and talk with friends! While I don't currently use any of the trainers, I am friends with many of them that follow my journey on Facebook. They answer any questions that you have and are extremely motivating. My journey started in the summer of 2014 after I found out I was a type 2 diabetic. I was severely overweight and really needed a change. In conjunction with Bounce Back Physical Therapy (on site), they recommended me to the dietitian that was available at CLM. Working with her and doing my therapy plus being at the gym 7 days a week, I am down an amazing 76 pounds and am off all of my diabetes meds. To this day I am classified as a Diet Controlled Diabetic. I couldn't have done all of this without the fantastic support of the staff at CLM, BBPT and all of my friends that I have met there. They keep you going and I don't EVER want to leave!

I had an amazing first class experience at LSF Pilates! The instructor was awesome: very kind,…read morepatient and helpful. I love how the classes are small so you don't feel like a number. I also enjoyed how they don't try to sell packages and slide them down your throat. I usually avoid places like that or any salesy personnel. Really enjoyed how it's super laid back and chill and do it at your own pace. I've been lifting weights since 2018 and never thought that i could feel such stretches in my muscles during Pilates. I can say that I have grown love for Pilates. !

I have been doing pilates at LSF for a couple of months now after receiving a gift certificate from…read moreone of my daughters. I had been recovering from a herniated disc that also led to the discovery of mild scoliosis, which is not abnormal for older women, in particular. I took all of these issues to LSF and was rewarded with excellent knowledge and experience helping others like myself work back to a strong, flexible body. While I don't always love it, every instructor has been on me for positioning and form, which is key to not getting reinjured. As a pilates newbie, it's been helpful and I do not exaggerate when I say that I have been mostly pain-free since starting. My only struggle is with signing up for classes. Because they fill up very quickly, it is hard to budget because you need to sign up for a lot of classes in advance, which means you have to pay for a lot of classes at once. (They're certainly worth it and priced fairly.) I have had success with the waiting list, however, and there was only one time I did not get into the class. The silver lining of all this is that clearly people think highly of the classes/instructors and want to get in! I also appreciate that the owner/staff "hear" clients and try to make class policy changes that are sensible and not just penal. It's not easy running a small fitness business, so just them being there as a resource is terrific. They play great music, everyone is super friendly and down-to-earth, and the studio is cute. Thrilled to be an LSF'r and look forward to a pain-free spring and summer unlike last year! Thanks, LSF!