The spa at ACAC is fantastic! I have had many services and treatments over the years, and the staff…read moreis very knowledgeable and professional. Even with my sensitive skin, they have always explained all of the best options for facials, massages, spray tans, and mani/pedis. I had eyelash extensions done for my wedding, and they were so pretty! My most recent service was an eyelash lift and tint that I am thrilled with. It's reasonably priced, and it gives my eyes that extra "pop", especially during my worst allergy season and I just rub makeup right off of my eyes. I highly recommend the spa at ACAC!

I've been a member for a few months now (my family had been members when we were kids but that was…read morelike 15years ago)- I am so impressed, I absolutely love spending time there and I really do think it is worth the price (especially compared to other local gyms). The class schedule is great and they offer a good variety at a variety of times, which is great as someone who works full time. The staff is all super friendly, seriously everyone from instructors to front desk to those that maintain the facilities. Everything is clean and nice, the studios and equipment are well maintained. Even when it's busy I don't have any issues finding a machine. Also the towel service is a major bonus. All in all I am super happy with my membership!

On at least 3 occasions, with this morning being the latest, LA Fitness staff did not arrive on…read moretime to open their doors in the morning. We braved the cold, woke up early, ready to work out, only to wait outside the building for 30 minutes. A group of us who waited were pissed. Pure insanity. If you're not going to open, then change your operating hours. Or hire people who will actually show up on time.

I am coming from planet fitness because there is a sauna here. For an extra $20 a month I expected…read morea lot more. The staff at planet fitness cares way more about their facility than this place does. I was there on a Saturday night with about 6 other people working out in there and there is only one bin stocked with wipes. There are dirty wipes laying all over the gym. I am very glute focused and two of the machines are broken and no signage even posted that something is being done. A different one doesn't even have stickers on the dial to tell me what the weights are. I think there should be signage posted on the outside of the room where classes are held to let people know not to enter. I found the instructor very rude as I did not know. The upstairs where the treadmills are is so hot. I wish I stayed at planet fitness.

I love this studio, the staff is friendly, coaches are acommodating, and the music playlists are…read moreclean. The studio is clean and I don't have any issues booking classes. Of the 75+ studios I've been to across the country, OTF West Chester is one of the best. I enjoy taking classes here whenever I'm in town.

Ummmmmm okay. What…read morea time and calorie effective class! I am already seeing results after 2 classes. Also, I'm so out of shape. I have never ran or been encouraged appropriately. Everyone comes in because they are somewhat out of shape or desire a nicer body so don't be scared to come in. We are all reaching for the same goals. Tony is really great! Class is always packed. The girls up front (esp Abigail) are sooooo nice and very helpful. I hate coming to class but I end up loving it at the end of class.

This gym has changed my life! I did not do a 20 lb challenge- which is what I'd say this gym is…read moremost known for, rather I watched my sister in law drop all her baby weight, and then turn into practically a fitness model, while I spent the same year attending a cross fit gym 3-4 times a week and seeing very little results. I joined as a member, but got the challenge diet plan to do on my own. I highly recommend using the pressure of the challenge if you think it will work for you. I had just spent so many years trying to lose weight unsuccessfully I was too negative at the time to think it could actually work. THIS PLACE WORKS. Simply put if you follow the instructions they lay out for the challenges you will lose body fat weight and gain muscle. I am back to the weight I was my senior year of HS, but because I am in so much better shape I'm 2 sizes smaller. Everyone I know is complimenting me and it feels amazing to finally feel in control of my body and the way it looks. Even more than important than the weight I lost are all the things I gained. I feel like I have my life and my body back after a long struggle. I can wear what I want, and do what I want physically for the first time since early puberty. I have gained friends I will keep for life, a knowledge of how nutrition and my beautiful body work, and a self confidence that can't be shaken. My mood has improved and stabilized, i can think clearly, and I look people in the eye when we talk now. I used to have to spend hours to feel comfortable leaving the house and now come in proudly in gym clothes and no makeup, and still feel beautiful. I can't say enough good things, and you can check the work outs out for free so get your butt in here and check it out!

6 week transformation program, works if you work it !!! Well worth it the time and money for the…read moresuccess!!!

They cancelled all the news channels . Totally not fair . They need to let people choose what they…read morewant to watch. I enjoyed walking the treadmill and watching the news for a half hour but now we are forced to watch sports. They have over 20 TVs so why not have a selection. when I asked the girl at the front desk about this she could not have been more rude and said I can cancel your membership right now if you want. I checked other pf locations and they have all cancelled their news programs so I will be cancelling my membership and urge everyone else to do the same! What a disgrace NFP corporation.

Half the time the machines do not work and the staff will not help at all. If you ask for help…read morethey just tell you they don't know how.

Speaking as a lifelong West Chester resident. I've been a member of the YMCA of Greater Brandywine…read morefor some time, primarily using the West Chester location on Airport Road. While I appreciate the facilities and the overall mission of the Y, I am increasingly frustrated with the inconsistent and arbitrary enforcement of rules in the Wellness Center, which has significantly impacted my experience. The posted Wellness Center Rules clearly state under "Personal Belongings: Please store bags and items in lockers." Recently, however, this guideline has been strictly enforced as a outright ban on gym bags on the floor, with staff citing "safety reasons" (potential tripping hazards). Yet many other rules on the same sign--such as re-racking weights and avoiding dropping them, limiting cardio machine use to 30 minutes during busy times, using headphones for music/videos, and wiping down equipment--are routinely ignored. Unracked weights, dropped barbells, and cluttered equipment create far greater safety risks than a responsibly placed gym bag, but these violations go unaddressed, even during peak hours. Even more concerning is the allowance of independent, non-YMCA-affiliated CrossFit sessions on the wellness floor. This is not a dedicated CrossFit facility, and these high-intensity group workouts frequently involve heavy lifts and dynamic movements that result in dropped weights (directly violating the posted "avoid dropping" rule) and take up large areas of shared space, increasing risks for other members. CrossFit carries well-documented higher injury potential compared to standard individual workouts, yet it appears to be permitted without oversight. This double standard suggests favoritism or other priorities over consistent safety and fairness for all members. Regular gym-goers like myself rely on a gym bag for practical reasons: it keeps essentials organized (clean clothes, towels, water bottles, recovery tools), maintains hygiene by separating sweaty gear, and supports efficient routines for busy schedules. Some members even carry emergency medical items--inhalers, EpiPens, or glucose monitors--for conditions like asthma or diabetes, needing quick access during workouts. Unfortunately, these selective policies and lack of uniform enforcement reflect poorly on management. It feels as though member convenience, fairness, and actual safety take a backseat to arbitrary decisions. This is the primary reason I give the West Chester YMCA low referral ratings and hesitate to recommend it to others. I hope leadership will review these practices to ensure rules are applied consistently and the facility remains a truly positive, safe, and welcoming space for everyone--as the posted sign promises.

Pools that are never open. Basketball courts that are never used for basketball, only ping pong and…read morepickleball.

This gym is a fantastic space. We dropped in on a Saturday for a day pass. The guy at the front…read morewalked us through their easy day pass sign up process. Then he gave us a full tour and answered all my husband's questions on different machines. This place has some of the best machine options we've ever seen, so my husband was bro-nerding out on getting to try all types of machines. $25 for a day pass per person is on the higher price end, but I have no regrets paying that price. Everyone working out was friendly and the space was pretty open and easy to get the equipment we wanted. They have an amazing selection of supplements and we were even able to purchase some pre workout drinks for our workout. This place is amazing. If we were local to the area, we would 100% be members. The only thing we noticed was that they don't have a lot of squat racks, but they have so many leg machines that I don't think this would be an issue.

Totally agree I picked the wrong gym. I wouldn't know where to start in that type of gym. My…read morekids love it! Serious equipment and helpful staff from what I could see.

I signed up for an obstacle course class with a Yelp Eliter friend. The community and owner were…read morevery social and provided a sense of community I don't feel at most gyms. They welcomed the effort but didn't push too hard for exercising. There weren't any obstacle course elements in the class. We were allowed to stay after and ask some ninja warrior potential experts on a few techniques of the obstacles. It was nice to celebrate little victories- kind of like the non-single Matt Nathanson song of the same phrase . This place has obstacle course equipment with more of an adult look but kids are also welcome and encouraged as they probably bring most of the funding to the gym too. Outside had some equipment as well as part of the 30 min circuit training. Some people might not like the younger kids or the dogs that were around. The kids around were in line and well behaved and one of the dogs seemed jealous of not enough attention and started to get in my way of my running path. It was a bit comical for me. Oh a temporary break lol. Some of the staff keep the place well cleaned and maintained. This was probably a 4 star experience for me but the community element here helps me bump it to a 5

My in-laws purchased a gift certificate for our 11-year old son to do the ninja gym so we came here…read morefor the first time today and he loved it. All the staff members were so nice & friendly. My son decided he wanted to do a backflip on the trampolines and asked one of the trainers, Alex, if he would help him. He spent a long time with him to teach him how to do it and was very patient and encouraging. It was a great experience for my son & we can't wait to come back.

This is the best CrossFit gym in southeastern Pennsylvania!!! Coaches care about their members…read morefitness and wellness... they encourage and push you to your limit and beyond without compromising your health or causing injury. Are you a LEGEND over 55 looking to get fit? Check out #CoachSteveWakefoose -- you will be so glad you did! If you're under 55, you will love this gym!! Best coaches and members!! LOVE IT!!

You'll never sweat like you will at this place. Best Crossfit in the area.read more