Employees were friendly and did a great job with my dogs haircut. Will recommend and come back…read moreagain. There was a miscommunication that happened but it was discussed and settled professionally.

First timers here!…read more My little Tofu looked and smelled so good after her grooming here. They were all very nice and gave me a detailed overview of what happened during the service. I appreciate it because I didn't know that my dog was scared of getting her nails trimmed. They're always busy so make sure you call ahead to make your appointment. They also have a store attached to them so you can buy retail items there. The service was pretty fast and there's tons of things to do nearby while you wait. Pricing was $95 for my pup. My only complaint was the parking. It was a little difficult as it is street parking only.

I can't recommend Pup Club enough! My dog can be quite anxious in new environments, but the team…read morehere was incredibly patient and gave her plenty of individual attention to make sure she felt safe and comfortable. Their responsiveness really put my mind at ease. It's such a relief to find a place that truly understands a dog's specific needs. We will definitely be back!

It was our first time leaving Luna Lolla at pup club she was there for a week & the service that we…read moreall received while we were overseas (AMAZING), we both received constant updates. We got multiple different options to choose from whether it was playtime, food time or just resting time. The facility is incredibly clean and for that I am really thankful for. Thank you Anna and Robert for all the important and undivided attention that they gave to Luna we could not be any happier!!!.

Really friendly service. They are great with dog grooming and all the workers are nice…read more Just an FYI if it's your first time bringing your pet for a dental cleaning... they do an examination that costs $45 and if they find something wrong they may not be able to proceed with the cleaning. So for anything you notice that may be off, weird odors in the mouth, etc, an option is just to check it out with your primary vet to save some time. Just want to give y'all a heads up.

i want to preface this by saying i am a nervous wreck whenever i leave my dogs with anyone besides…read morefriends and family, so finding sitters / boarding we trust has been an ongoing struggle, especially for two dogs. my babies rosie and hank have been going here for the last few years, and we've really come to love and trust this place. hank is a super friendly goofball who always acclimates to groups easily, but rosie is a little nervous gal so she takes a bit to warm up to the group. sometimes i'll watch her on the doggy cam and she'll just be sitting in a corner watching everyone play. but after a few days, i've watched her get used to her new dog friends and even start playing! i don't think that would be possible without the owners and staff creating a caring and warm environment for them. also once i checked the cameras and i saw someone sitting on the floor while all the dogs piled onto them and it was the funniest / sweetest thing i've ever seen. a massive cuddle pile full of happy dogs with wagging tails. they won my trust completely after that. thank you for creating such a wonderful environment where both animals and their owners feel safe and cared for. it's a rarity in this world!

Tl;dr: Do not use this company if you have a pet with medical issues that needs medication. Hit or…read moremiss with individual sitters and you have no choice or control over who they send over. I will never use them again after my TERRIBLE experience. Initially used this service for a short business trip with success so tried again for a longer trip to see family between Christmas and NYE. The company sent a sitter I had never met who incorrectly used the pill injector on my sick, elderly cat and forced her to swallow the over inch-long applicator tip. Resulted in $3,000 emergency vet surgery to remove that I had to manage from out of town. So deeply stressful for me but mainly my poor elderly asthmatic cat!! They handled it but SO unnecessary and only happened bc of their bizarre business model where they pick whichever of their employees are available, not someone who knows your house/pet. So if you get one who knows what they're doing you don't necessarily get them again - it's totally random from the customer's perspective. Instead of enjoying my family I had to spend the time managing the emergency they created from afar, stressed and fuming that I trusted this company to send someone competent to care for my sweet older cat. After the first disastrous pill delivery issue they sent the **same person** again a day later who clearly doesn't know how to give a cat medication and she, again, incorrectly gave my cat her medication!!! My cat gets ill if she misses just one day, the medication is a high-dose steroid for her asthma. The employee did not know how to give her the pill, but still marked the medication as administered on their form (I only figured out it didn't happen when I read the notes) and instead of giving her the pill rubbed it on her gums -?!? I am FURIOUS for my poor cat and at the incompetence of this employee they continue to use, along with the management that assured me they know how to give cats medication and yet still sent this individual out after it was proved that they cannot give a cat medication effectively. The other employees seemed to be ok but I had no choice over who they sent over, meaning every visit was a gamble. If you need anything beyond the most basic service, avoid avoid avoid!!!

This review update is loooong overdue. We've been customers of Sitters4Paws for over 6 years now…read moreand they're just fantastic!! The sitters care for our fur babies so lovingly - we always travel with such peace of mind knowing our boys are looked after so well. They have an app now which makes communication even easier - they send emails/messages and many photos with every visit. The sitters follow any instructions very well - we used to have an elderly cat that needed medications and they took care of it no problems! Making reservations for visits in their app is so easy and they approve them very quickly or reach out if there are any issues or questions. They get very busy around major holidays but always make sure to give us a heads up before things get full - above and beyond! On our first visit, a manager came out to the house and met our pets and set us up with a very solid lock box for the house key that the sitters use to enter and exit. They check the mail and will water plants if needed too. They always give our boys so much love and treats and make sure they get some play time in every visit. They fill their food bowls, top off the water fountain, scoop the litter, and even sweep up! Great service! Their prices have gone up quite a bit since we first signed up - but what hasn't nowadays? Lol - their prices are comparable to other sitting companies locally and it's worth it for the peace of mind we get - huge ty to all our sitters and to Sitters4Paws for all your love and care!

Tiger is fantastic! She is great at what she does. Theodore our dog had an amazing time while we…read morewere out of town. 10/10 recommend.

Tiger has been a part of Luna and Lola's lives for many years, and we truly couldn't have asked for…read morea better walker, boarder, and caretaker. She's incredibly knowledgeable--especially when it came to Lola, our rescue pup with anxiety--and always approached her with such patience, compassion, and understanding. Luna and Lola absolutely loved their adventures with her, and it was clear they were not just well cared for, but truly loved. While we're so sad she's moved to Washington, we're incredibly grateful for the years of support, trust, and care she gave our pups. Wishing her all the best on her new journey--any pet and parent would be lucky to have her!

I trust Fetch to take good care of our cat while we are away. Tom is awesome!!!! Teresa S.read more

OUTSTANDING service! I was a little nervous about finding a dog walker for my little doggo, but…read moreFetch was exactly what I was looking for! I spoke before hand with the owner and told her all of my concerns and after a day she called me and arranged for a meet and greet with Gabby (dog walker). On the first day of the scheduled walk my dog did not want to have his leash put on and even growled and showed his teeth to gabby. She was so kind and patient with him!! She spent 1 hour trying to get him to walk with her... she truly loves what she does and it shows!! He eventually got acclimated to her and now he loves her!! Thank you Fetch from the bottom of my heart for taking such good care of my beloved doggie!! They keep a journal of each day's walk and also send you photos and you really feel like your pet is in the BEST of hands!! I highly recommend them!!

This review is long overdue. The best way to put it.. I wouldn't leave my cat with anyone else…read moreother than with Monique and her team at All About Cats. My cat has stayed here multiple times, he comes back happy and well care for every time. They always do their best to share pictures/videos throughout our cat's stay and it is so beyond appreciated!! Customer service on drop off and pick up is always so friendly and efficient (shout out to Hailey). So thankful this place exists.

Waited for a call replying whether they'd board one of my cats. Rather ghost me than tell me no or…read morehave a conversation about actual needs. Passive isn't the type of communication I expect from a business. Please do NOT reach out now after this review. That's even worse. UPDATE: in reply. There was no mistake. To the point when we spoke I directly said please just say no you're unable there are no hard feelings to be worried about. To that, the reply I received was let me check with the other owner. Suddenly, a second owner appeared nobody ever spoke of. Nobody ever reached back out. Gave an opening to say no without any blow back, instead I wasn't even given the respect of any response.

I don't know why I have not left a review yet considering I've been coming here for quite some…read moretime. My dogs used to go to I dig my dog, but I stopped after an incident wherein my dogs had been peed on and attacked by a larger dog. I think any place that you choose is fine so long as the staff and the place resonates with you; for me, Dogtopia is that place. I absolutely love Dogtopia! Every month they provide you with a calendar of events, and you can take themed photographs of your dogs or do arts and crafts. My only complaint is that sometimes I feel like I am overcharged for the photographs, considering my dogs are in the photo together. However, the fact that they take the time and effort to do these projects with the dogs is so cute and appreciated. The boys also love going and every time we drive by, or pull up to the driveway they get really excited. I have left them overnight a couple of times and I have had no issues. Dogtopia provides kibble for them, and they also cook food for the dogs. Or you have the option of bringing your own food for them. I also really love that they provide you with a little report card whenever the dogs get boarded. There is an app so you can schedule when you want your dog to come in, and you can schedule grooming or spa appointments. There was an incident once where my dog had his nail cut a little too much and was bleeding. Dogtopia did let me know, and I appreciated that they took the time to remedy the situation. I was even offered a free day of daycare because of having to take my dog to the vetveterinarian. I feel like they really care about my dogs, and they know their names as soon as my boys arrive in. They are also aware of who is picking them up and who is on your emergency contact list. Whenever my dogs have had any issues, I get phone calls. For example, Kennedy did have a seizure and I was immediately called. There was also a time where one of my dogs had a large hematoma, and Dogtopia did a good job at making sure that his wrapping stayed intact. It was nice to be able to have Carmichael still go to daycare, even though he was in medical treatment. The staff is really friendly and for the most part they do a good job at making sure everything stays clean. I love getting the weekly newsletters, but my favorite is getting photographs of my dogs. If only they provided more photos! Plus, I love watching my dogs on camera.

My 5-year-old Maltese, Finn, has been attending daycare at Dogtopia East Pasadena for the last 2…read moreyears, and I couldn't be happier with the experience. He absolutely loves the canine coaches and the fun, welcoming atmosphere. What I appreciate most is the structured and supervised environment..it gives me peace of mind knowing Finn is not only safe but also engaged throughout the day. The live webcams are such a great feature, and I love being able to check in on him during work. The entire team is caring, professional, and trustworthy. It means so much to have a reliable place where I know Finn is happy, safe, and well cared for. I'm truly thankful for Dogtopia East Pasadena and the wonderful staff who treat Finn like one of their own. Special thanks to Makayla, Matt and Destiny who are absolute superstars! I highly recommend Dogtopia to anyone looking for a daycare that goes above and beyond for both dogs and their humans!

Hadia was great with our dog. We gave her very last minute notice (the day before) and she promptly…read morecalled us to offer assurance that our pup would be in good hands. We walked her through his paw injury and our treatment plan for him. She went above and beyond with it while we were away, taking extra good care of him to the point where she bought her own supplies for him. She really cares. She also sent us regular updates and was very responsive. Couldn't recommend her enough.

Best doggy day care in town! Hadia treats our Pup like her own and goes above and beyond any doggy…read moredaycare/boarding and even some family members would do. Progress photos and videos throughout her entire stay to ease your mind. Plenty of walks and backyard play in her big yard. We know she's cared for with 100% love and attention!

From what I experienced everything went surprisingly well…read more I've passed this location multiple times and after making a quick phone call. I was lucky to get an appointment the next day. Worked out perfect. Just took a phone call! Upon entry I could already tell it was a good choice. Super friendly staff, very gentle and accommodating. I had mentioned my Miniature Schnauzer has anxiety and can be slightly difficult to work with. So to hear them reassure they will be extra gentle was gratifying. Also because it was our first time there we were asked to bring in the latest vaccines to ensure safety. So that we did! After all the introductions and letting go of the leash from my clingy little boy. It was time to wait for the pick up call. Just an fyi I asked for a Mohawk, short body shave and some facial features that are a custom to the Miniature Schnauzer breed. You'll see from the photos below that they delivered! Just want to mention I am super grateful of the communication and updates they had given me. Like I had mentioned my little boy has anxiety so being with someone new I knew he wasn't going to take it too well. Yet they managed to call me inform me he was a bit tense, and extremely rebellious aka Snappy. If you know what I mean....So for them to mention that he needed to be muzzled was completely okay with me. The fact I got a call to let me know what's going on proves to me that they are caring. One for their staff and two for the safety of their little clients. All in all, about 5-6 hours lately due to breaks in between to ensure my Paco was not hurt during the snips. It was time to pick up my little boy! And wow was he happy to see me and so was I! Also disclaimer! Their pricing is beyond reasonable. I mean I was paying almost double at another location and wasn't receiving half of the requests I had given out. So that was very notable! Last but not least always tip! Be kind. These people work hard and deserve all the thanks they can get. So now that we are done with the majority of the review. About my boy, he melts my heart every minute, everyday and every time! Hats off to The Bowhaus Pet Company for making him look so adorable!

I've been taking Harry here to be groomed by the inimitable Nancy for almost 11 years, and still…read morethink that she is the best. Last month, even before Harry started scratching at his ear, she told me that she thought he might have a budding infection. I took him to his vet, and she was right. So we caught the problem before it really had a chance to spread. That's why I love Nancy and why we trust her with Harry. She pays attention to business and is a treasured part of the team that takes care of him.