Fabulous service-plants were beautifully packaged and arrived in excellent shape! Sarah was most helpful in suggesting the cactus variety I would be happy with, and she picked out the perfect pots to grow them in. Nancy Risser read more

Awesome customer service. I was having some difficulties completing my order and Sarah helped me solve them. Plants always arrive in good condition, and always a nice variety. Would definitely recommend to order from Planet Desert! read more

I ordered 3 cactus plants which I couldn't find locally in Saint Pete Fl. The pricing seemed in line with the prices I paid from a nursery but they were out of the cactus when I tried going back. So I found Plant Desert from California. After 2 weeks 3 plants arrived in a 12 inch by 6 inch box so I knew something was wrong. The size of the plants were terrible as one was NO bigger than the size of my little pinky finger for $21.00. I wouldn't purchase another item from these people. Typical from the state of California we don't treat people or do business like this in the free state of Florida. read more

Sarah is awesome, thanks again! I placed my order and received everything so quickly, I was not only impressed by their exemplary customer service but also by the quality of the plants I purchased! Everything was carefully and properly packed (photo shows plants after I opened and checked them). I will definitely keep doing business with Planet Desert, keep up the great work! read more

Planet Desert - Various succulents. - Nurseries & Gardening Near Me - Fallbrook, California

We had a problem with 1 of 3 plants that were shipped to us. When we emailed customer service, with pictures, their rest from Planet Desert was essentially "huh, how about that". We followed up with an additional email and received no response. Followed up with two phone calls still no response. Just unacceptable. They only got two stars because two out of the three plants were fine. Customer service is a zero. read more

Misleading advertising and confusion with packaging. Tried to sort it out but unfortunately, they would not make it right. Will not purchase from them again. read more

I bought two Barbary Fig - Opuntia Ficus Indica Pad cuttings. What I got was nothing like what I thought I was getting. After three weeks the two cuttings never grew. I requested a refund but never heard back from them. Bad/poor quality. read more

I received 8 specimens. 4 of them were poorly packed and had severely broken leaves and 6 has poor root structure. I through out all but 2 specimens. Poor specimens, poor packaging and poor customer service. read more

I ordered a couple of plants from Planet Desert. The shipping was fast and the plants were well protected in the box. The customer service was amazing. I had an issue with my order and Sarah responded right and away and fixed the issue. I highly recommend ordering from Plant Desert. - Chip C read more

I purchased a Scarlet Hedgehog Cactus 'Echinocereus coccineus' in a - 4" Pot and a 72-Hour Heat Pack from Planet Desert on January 9th, 2025. I received my order a few days ago. Today is the 19th. My cactus was described not in inches but by the the picture, see below was at least three stems in a pot compared to the hand holding the pot looked pretty big in size. What I received was a joke, a tiny cactus no bigger than an inch or possibly an inch and a half. When I contacted the company and asked for a full refund for the almost 40 dollars to get this they asked me to send it back and were not optimistic about sending me a different bigger cactus. No refund. This is the second time within the last month that I felt totally ripped off by two different cactus online businesses. I told Planet Cactus that I'd keep the cactus but never purchase anything from them again. The customer service was terrible and that's very important to me. Decide for yourself. Below are the two pictures for your viewing. I can't recommend this company. read more

Planet Desert - This is the cactus I received. - Nurseries & Gardening Near Me - Fallbrook, California

They shipped and packaged my San Pedro cactus knowing it had root rot. It is almost an 1 inch surrounding the base of plant too.

Customer Service was amazing! Sarah was so helpful in my stupidity & lack of tech skills in ordering. She made it easy & had an open communication to resolve my mistake. I look forward to continue this company for future gift giving. 5 Stars!! I'll be back!! read more

Website. Planet desert it's no good I bought 2 plants $80.69 ship for me only one and they're not refund my money back. No refund if you don't send it, consider it as offering food to hungry ghosts on the 15th day of the 7th lunar month, just once. read more

the "two gallon" sized holiday cactus is almost too small for a 1 quart container (see attached photo). I contacted customer service and they insisted it was the appropriate size plant for its description. They offered a 15% discount or a full refund if I returned the plant which is disappointing. It seems to me that they sent a smaller plant to see if they could get away with shortchanging the customer with a sub par product. Offering a small discount if the customer objects rather than admitting the plant is less than what was described and ordered is sort of sleazy (IMO). Oh well, live and learn. read more

Planet Desert - This is a "2 gallon" sized holiday cactus that is almost too small for a 1quart container - Nurseries & Gardening Near Me - Fallbrook, California

Ordered online and all my plants arrived in amazing condition. Live in nebraska and they made the whole trip unscathed and are now doing great! read more

I order two Euphorbia platyclada dead plants from them and the plants arrived quickly and well packed. A few days later they sent me an email saying just to check-in. I left the following comment on their website. Disappointed. I knew the picture on the site is only a representation of the plant I will receive. However, the two plants that I received do not even remotely resemble the plant depicted in the picture. Very disappointed. Have I known about the size of the plants I would receive, I definitely would not have spent over $50 for two small twigs. The least they should do is update the photos on their website to reflect the current stocks. Maybe that's the whole point: bait and switch. It has been two weeks since I left the comment and it still not yet appear on their website. I guess they only publish positive feedback on their site and censor the not-so-positive ones. read more

Planet Desert - The two plants that I received compare to the one on their site. - Nurseries & Gardening Near Me - Fallbrook, California

I ordered the 25 assorted cacti arrangement and it arrived within 24 hours after shipping!! All cacti came intact and I used a little paint brush to remove misplaced perlite from the journey. I repotted my new babies and was so happy to see how well rooted they were when transplanting. They also use a similar potting mix to what I use- soil and perlite which is an indicator of healthy top tier gardening. I definitely recommend and will be ordering again. 10/10 read more

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I went there and the lady was helping me out even though I didn't know that to make appointment to get in. She is very nice and friendly. This place is amazing, so many plants you can find. Wish I can buy them all. I would recommend to plants hunter check it out. read more

I was kind of holding my self to get plants from someone new. However, this came up to be the best cactus purchase in my life!!! My package got to me in 2 days, not only that. My plants, came in a perfect package, very detail. Plants look very healthy, even the pots are cute. I highly recommend Planet Desert, for your next purchase. Thank you, Planet Desert read more

I love this place, I had previously gotten Succulents and Cacti from other places online but decided to try these folks about 2 weeks ago. These guys are by far the best I have dealt with, the plants arrived in amazing shape (2 are already blooming) in the BEST packaging I have ever seen (see pics) Customer Service was a pleasure to deal with as well. I will definitely be coming back for more plants!! read more

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Are you looking for the best online succulent and cacti for your home and garden? Planet Desert is the place to shop in terms of huge inventory, high quality plants, careful and caring packaging and shipping , personalized customer service where you are made to feel like you're their most important customer (because you are), and a great reward system that awards discounts or free shipping on just about every order. I'm a cacti collector and have found Planet Desert to be the best place to shop for the widest inventory. Most plants are sold in 3.5 inch square pots, and you generally get a lot of plant per pot. If any plant you order is not up to their exacting standards, customer service will follow up to let you know so that you can substitute or get a refund. If you are unhappy with any item received, they will replace per your request. Sarah and Kailynn have been the team members that have helped me with my orders. They are the best! The advantages you have shopping here are endless. Check out my pics. read more

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Due to me stuck at home and having withdrawals not being able to buy plants in person I ended up ordering plants online. I was worried the plants were going to die during transport. I was extremely impressed when I received my order. It was well packaged, the plants were high quality and received in a timely manner. I am definitely going to continue buying from them. Plus, their prices were affordable. read more

Planet Desert - Gasteria bicolor - one sprouted when I received it! - Nurseries & Gardening Near Me - Fallbrook, California

I visited Planet Desert at their location in Fallbrook and met Mark and Citlali in person. If you do plan to visit, just be sure to either call or message them on Instagram first (@planetdesert) as they primarily fulfill online orders and do not always keep the gate open. However, they are more than willing to open the gate and let you explore their greenhouse and pick out all the cacti your heart desires. Their greenhouse is sorted alphabetically, which makes it incredibly useful if you know what you are looking for, and every cactus looked healthy and well taken care of. We got out of there with a pretty hefty haul and are very happy with our new cactus family. I can't recommend this business enough. They are wonderful people and definitely put a lot of care into their business and all of their wonderful cacti. We will definitely be back. read more

This business Goes above and beyond the packaging skills are amazing every plant I order arrives in pristine condition

Ordered some cacti from them last week. They arrived quickly expertly packed for shipping...(plastic bags and several rubber bands kept everything in place followed by papers to keep anything from bouncing around) I mail order plants all the time and their attention to packing detail is top notch. Their plant stock is great. Lots of unique choices along with the standard cacti and succulents. Pricing is fair and good for the market in which they compete. Looking forward to visiting their greenhouses soon. read more

I've been growing and collecting succulent plants for 36 years and this by far the best mail order nursery I've ever seen. They not only have a good selection, but their prices are reasonable, the plants are well grown, and best of all, they ship their plants in the pots!!! This is great for people that don't want to re-pot or pot up their plants right away. They have a unique way of wrapping them by using a sandwich bag and 4 rubber bands to secure the soil, plant, and top dressing for shipment. I've never seen anything like this before. Very clever. They even have a rewards system for customers to earn discounts on future orders. read more

Pictures on site of "Arizona Sunset" succulent collection I ordered online bears no resemblance to what was delivered. None of the interesting varieties shown were included. All fairly common species easily obtained for much less than the $44 I paid for 16 2" plants. Pure bait and switch. I should receive a refund. read more

There website is deceiving. They tell you that the order will ship in two business days. That is totally false. It is at least 7 days. They claim they can't control this, but they put two business days right on the first order page. read more

I recently ordered 2 cacti (one more is on the way) from this operation. Neither of them looked even remotely like the photos on the website, and one even had some scarring near the soil level. Shipping was fast and packing was thorough, but what does that really mean when the product doesn't match what you were expecting? For the outrageous prices they charge, they should give a more realistic image of the product they intend to send. The ones on the website seem to be from some pretty picture book. read more

The customer service is actually quite great and always solve any order issues but they just can't send me my plants un damaged. I'm glad they respond right away and will send a replacement but that will show up damaged too. Do not recommend if you like buying plants un damaged. read more

Planet desert is a cactus and succulent nursery physically based in Fallbrook California not far from my home. They are mostly an online nursery and I ordered my plants online and I might add I got a discount in doing so. I was impressed with the variety of plants that I could get as I was looking for some very specific type of cacti that would bloom and bloom for me. Not only did these people have those kind of cactus, named varieties, but they had A huge variety of other types of cactus and succulents as well. I placed my order online and I did have a little bit of problem getting my discount but it came through just fine. I got my plants a few days later and they were just beautiful. They were the right size that I wanted they were the right kind. All the plants looked really good and I was very impressed how they were carefully wrapped and everything was done top quality. I would recommend this nursery to anyone based upon my one single order and when I saw the quality that they put in all of their work. I might add finding a good high-quality cactus nursery is not as easy as you might think. There are plenty of business that say they have what you want, but when you go there, they really don't have what you want. They have a lot of little seedlings and no named varieties, so I believe that this to be quite a find for me as I enjoy the different varieties of cactus to bloom and re-bloom. read more

I had been looking at different online sites and came across Planet Desert. They have an awesome variety! Im a huge Haworthia fan and I found SO MANY unique varieties. Ordered 4 plants and they all arrived safe and sound. They took care in packaging my plants. Couldn't ask for a better experience! read more

I recently ordered and received in a timely manner a false saguaro cactus from Planet Desert. It was larger than I expected and arrived in perfect condition. I find myself just staring at it. The price was very competitive. They bent over backwards to straighten out a misunderstanding on the original order. This is a business that really cares and I would not hesitate to order from them again. I hope this is a five star review as I see the fifth star has gone dark. read more