Still great! I feel lucky as heck to have Plan B in my nabe. It's likely the most successful restaurant on Park Rd and dang, they've been there for years now. I've brought countless people from friends to parents to in-laws to Plan B and everyone likes it. Yesterday I scarfed up a custom double smash burger to which I added the blue cheese sauce (tasty) with a big side of disco tots. My wife had the MOAB (mother of all burgers/big Mac knockoff) with the hand cut fries. Those fries were REALLY GOOD, I might have to switch from my beloved tots next time. There's just a few downsides I would like to share-they could really use one of those heater things by the front door, that keeps the cold air out. If you're not sitting in the bar, but at a booth on the left side, you will get a blast of cold air whenever someone enters or exits the joint. Also, I saw at least 3 Uber Eats types waiting a long time to pick up delivery orders. They should speed that up if possible. read more

Plan B - West Hartford - Double smash burger with blue cheese sauce and disco tots. - Burgers Near Me - West Hartford, Connecticut

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I've been to Plan B far more times than I can count, going back to when this original Plan B location opened (15+) years ago! Anyway, an old work buddy & I met there yesterday and it occurred to me I hadn't ever reviewed (shame on me). Burgers: Amazing, some of the best around! Over time, the menu has diversified a bit and there's salads and vegetarian options as well. Lately, I've opted for the burger salad, but you can't go wrong choosing otherwise. Also, they always have an expansive draft beer list so it's fun to try new ones. They bring you a bowl of dill pickle slices to compliment the "burger" theme, but if I had one wish, it would be for Plan B to go back to the awesome pickle wedges from years ago. PS. There's ample outside seating for nice days :-) read more

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Service is very slow so don't have if you have to be someplace at a certain time or make sure you leave yourself enough time. Food was ok. i think of Plan B I think of the drug to avoid pregnancy not a restaurant. read more

Stopped in for a quick bite after a harrowing day at work. Sat at the bar. Ordered a glass of Chardonnay and fish tacos. After a period of time, I noticed the bartender was serving other people, while I was still waiting for my wine. I asked him where my wine was.... Another patron told me he was all alone.... I got my wine. While still waiting for my fish tacos, the bartender decided to have a conversation with two women who were just there to say hi to him. This went on for enough time for me to gather my things and walk out. The service has always been an issue & I will never patronize this place ever again read more

My initial thoughts: Great atmosphere, good service, OK burgers. My wife and I were looking for the best burger in Connecticut on our way back to Boston with some time to kill, so we took a detour to Plan B since it was top rated. The restaurant itself was stunning with its decor, modern music playing, and unique menu and options. From start to finish our visit was over 75 minutes, and we didn't go crazy: a few cocktails, 1 appetizer, and 2 burgers. There was one waitress and a bartender when we arrived, with about 4 other tables having patrons. Certainly was puzzled at the speed of service. For beverages I ordered a beer and my wife got the gimlit (vodka, like & simple syrup) along with the fried pickles, which we both agreed we're probably our favorites to date with such light breading and chip like texture, feeling like they were baked or air fried. It was puzzling that we had to ask for ranch because everywhere else we'd ever gone it was an accompanyment. When the burgers came out, the El Diablo on a pretzel bun with coleslaw for me and the 3 Shrooms on pretzel bun and truffle Parmesan fries for my wife, this is where our experience started to go South. First, the brought a plate of the fish tacos that we didn't even order. Second, they only brought my wife Parmesan fries, not truffle Parmesan tots that she requested. Given we are already 45 minutes into our visit, we stuck with them. Third, and the main sticking point and reason we came: the burgers. The pretzel buns were kinda chewy with crisp parts on the edges. And the burger patties: bland and unexciting. Being from the Midwest with our smash burgers and Lucy's perhaps I'm spoiled, but a giant 1/2 lb patty with lots of decoration with a plain slab of hamburger meat really disappointed us. My wife barely ate half hers (and getting a burger was her idea) and I left some as well - both uncharacteristic of us. Fourth, the slaw had NO flavor, and being a BIG slaw fan I was pretty disheartened. At the end of the meal getting the check, dealing with having the fish tacos we didn't order removed, and then paying was a 10+ minute process. Our waitress was friendly and courteous, don't get me wrong, but it felt they could have used more staff to help. Being one of the top burger places in Connecticut, and award winning at that, some 15 years ago, I'd challenge Plan B to step outside of the box and try to reinvent themselves to take their burgers to the next level, because while the restaurant itself is unique, at the heart of their 3 B's the main one fell flat for us. read more

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I was only getting a quick bite on a ride. I ordered the appetizer mini cheeseburgers with Parmesan fries to go. First we'll start with walking in. It's actually pretty chill and cute in there. No one was around, then A girl came over I said I was picking up she passed me a bag and left just as fast and went to the back. I stood for a few minutes because I didn't pay! And more people came in, finally another different girl came over and seated them over me even though I had been standing there in front. I finally spoke up saying I am good to go but I'd assume they'd like payment? I didn't want to just leave with free food here since they didn't even ask. Next, the food. The burgers were really juicy and fall apart, BUT there was no flavor! It felt like I was eating a bread mixture. I was sad about that. Then, I noticed I didn't get Parmesan fries, but plain barely cooked fries. It was overall a let down for the price of just an appetizer as well being almost $20. I would maybe try them again and get a whole meal or a different location. read more

Plan B - West Hartford - Mini Cheese Burgers - Burgers Near Me - West Hartford, Connecticut

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I recently dined at Plan B in West Hartford. I have to say, I was very impressed. I have been in the hospitality industry for over 15 years and I had to write a review about my experience. I sat in the lounge area/bar. The bartender Mark was very pleasant and attentive (We actually stayed longer than anticipated because of his service). On top of the great service from the bartender; we met the manager as well. I believe his name was Chris. He was amazing! We watched him supporting his staff members and checking in with customers the entire time we were there. We will be back!! Thank you Plan B! Allie S. read more

On this rainy muggy evening this gem of a restaurant was a delight. Our waitress was in believable- she hustled constantly, watched and had others watch out for a very young walker, picked up other servers drops and cleaned the end of evening tables. Our food was great as well. My husband's Buffalo wings were huge and looked more like a meal than an appetizer. My build your own burger was great but I did choose the wrong bun with a potato bun . It was delicious but the bottom was too soggy to lift up so I had to eat my burger deconstructed which worked out surprisingly well. In fact it gave me the idea to eat it in the lettuce almost like a wrap and I saved the carbs for the delicious sweet potato fries! The dessert was great but I really was too full to enjoy all of the chocolate layers. read more

Plan B - West Hartford - Great advertisement - Burgers Near Me - West Hartford, Connecticut

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Yes to Ambiance! This Plan B location is just wonderful. It's cozy, and pubby, and there are nooks and booths and a bar... and there's Jeremy the waiter who looks like Keanu Reeves and is so friendly but chill... lunch with my friend was just wonderful. :) She ordered the Blue burger with fries and I ordered the Super Salad with a burger and a side of tater tots. Trying to be good but those darn Plan B tater tots have got to be the most perfectly cooked tater tots (in the Simsbury location too) around! Food was served quickly, at the right temperatures, and was delicious. I would suggest getting the dressing on the side.. I forgot and regretted it. It's very sweet.. otherwise the Super Salad is amazing! 5 Stars for Plan B in the West Hartford location! read more

My mom and I tried this spot out for lunch and WOW, so much better than the location in Simsbury. After having several terrible orders in a row in Simsbury over the last year or so (burned food, cold food, poor service), what an awesome time here in West Hartford! Felt good to "be back" for an amazing meal. The burgers came out quick, our server was attentive and helpful, the place felt clean (Simsbury has a weird smell, like a dirty bar). Most importantly the food was incredibly delicious and cooked to perfection. This was the burger I have been missing!! It was honestly 10-15 mins out of our way to go to this location, but so so glad we did. Can't wait to be back here soon. read more

Plan B - West Hartford - Bacon Cheese - Burgers Near Me - West Hartford, Connecticut

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First visit will probably be my last unfortunately. No parking lot, had to park on the street, which isn't bad if you can find a spot nearby but it's also time limited. I was there on a Friday around 5pm. There were about 6 other patrons in the bar area. I sat at a table with a friend and we waited longer than expected to be greeted by a waitress. Food also took awhile to come out and while it tasted good, my bunless turkey burger looked like someone had taken a bite out of it in the kitchen. Our waitress did not check on us, we had to waive her over. At one point I saw her drinking beer at the bar , which was disappointing. If she had time to drink on the job and socialize with her coworkers, she should find the time to refill my water. Just overall disappointed for the reputation that Plan B has. I wasn't impressed. read more

Plan B - West Hartford - Salad was good but spilling out of bowl. Looks pretty but not practical for eating - Burgers Near Me - West Hartford, Connecticut

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Popped in on a late Friday afternoon for a beer and Nachovember- seemed a little short staffed but we are used to that coming out of Covid -patience. The nachos were great- not sure if they made a mistake but the serving size was huge. Something makes the bottom of the nachos watery - maybe tomatoes? Not certain Thought the draft beer list could be improved- too many IPAs but we'll be back read more

Plan B - West Hartford - Nachovember nachos - Burgers Near Me - West Hartford, Connecticut

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Came here for some drinks & appetizers, unintentionally left with so much fun. I thoroughly enjoyed everything this place had to offer. From their live talented DJ, open karaoke, and peppy fun-loving crowd (we swayed our hands for local crooners singing various songs from Lion King's "can't wait to be king" to Ciara's "1-2 step" to some Latin songs). To the casual but still classy vibe of the bar, the intimate lights... our attentive, chill, friendly server (named Carlos)! Recommend the B-Berry cocktail! The plate portions are also good enough for two! read more

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9 years later, Plan B is still a solid spot! Their beer selection is always top notch along with their food. Its cool that they offer a variety of bun options and a little bit of something for everyone on their menu. read more

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Ordered through door dash. Got buffalo shrimp, which was good and a caesar salad which was vile. The lettuce was half brown and on top of that they tossed in 4 croutons and literally that's it. They also gave a huge portion, likely because the lettuce was spoiled, so why not give extra to paying customers. The salad also came with the tiniest side of dressing for a large salad. Not that it mattered because it was inedible. Also, I wanted to make a small request and they do not allow special requests online. I guess I'm a less valuable customer because I'm doing take out and I'm not worthy of making a request. Won't be getting food from here again. read more

Nice decor and pleasant staff. I ordered the veggie burger and it was OK. Not great, not bad. The fries were crunchy and well done but tasted like oil...not the usual taste of fries...maybe re-used oil? I wanted something without alcohol to drink and the server initially only offered non (or low) alcoholic beer...She then came back with the barman and asked if I wanted a mocktail...That was nice, but the mocktail ended up being just pineapple juice. But I liked the initiative :-) I may try it again some other time if I am after a veggie burger. But will avoid weekend evenings as I tried once before and parking was impossible. read more

Wow. I haven't had food that bad in a while. Burger was gross. Our waitress was a sweet woman but got our order wrong. One of my huge pet peeves is when you bring out one person's food before everyone else. Really gone downhill. The pickles however...absolute perfection! read more

My lovely wife and I went to Plan B early evening last week. We were sat promptly, and offered drinks in a reasonable time. After a few sips, we ordered different burgers, and I started with a half order of wings...which was more than plenty for one person. I'm a heat freak, so I ordered the "Insane" flavor. Knowing that most restaurants tone their flame down a bit, I was still pleasantly surprised at the unexpected flash of heat offered. The wings were also huge, tender, and perfectly cooked...easily the best I've had in months, and that includes from a place in Southington known for theirs. The burger was hot, fresh, and cooked as ordered, though I need to say it kinda fell apart as I was eating it. Fries were proudly served in what can only be described as a huge Melita filter! any vestige of grease was captured by the paper, leaving only deliciousness behind. Just as we were leaving we heard a band warming up. Next time we'll remember that! read more

Plan B - West Hartford - Burgers Near Me - West Hartford, Connecticut

We're big fans of Plan B (primarily the Glastonbury location) so I was so excited to finally try their OG West Hartford location. We called ahead and the process was really easy. We ordered two of the mini cheeseburgers. When we arrived, they had specified parking spots for takeout, which was great because we didn't have to search for parking. We arrived around 6:03 and asked for our order to be ready at 6PM. Our food was ready to grab & pay when we arrived. Easy Peasy. Now for the best part - the food. We've never had the mini cheeseburgers before, so I was excited to try them. They were AMAZING! Just as juicy as everyone has said. They were the perfect size to eat on-the-go and incredibly filling. We were already big fans of the Parm fries, so I was psyched to see they automatically come with those! Their fries are perfect and people do not rave about them enough!! I loved the atmosphere at this location as well. The outdoor patio looked nice and the indoors was similar to other locations. Next time we're definitely eating there! read more

Plan B - West Hartford - mini cheeseburgers to-go - Burgers Near Me - West Hartford, Connecticut

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Plan B??? It should be your plan A for burgers.. I came for a Yelp Elite event, we hot 3 sliders with parm fries. I ended up with take out order, I had my ferret and had to go travel to PA for my event tour. Friendly staff on the phone when I placed the order. I took one bite and knew it was one of the better burgers I have had from restaurant in a long time. Its perfectly cooked, seasoned, was plump and juicy. The fries were cooked and seasoned the way I like them. I def will come back to try the full menu. read more

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I was craving burgers and I couldn't think of any other place other then Plan B.I never been to the West Hartford location so we went to check it out.My daughter got boneless chicken wings with bbq and buffalo sauce on the side,my son ordered buffalo tenders , I ordered the blue cheese burger with fries and salad and my husband had a chicken sandwich. For drinks we decided on The Prickly Pear Margarita,Alvarium beer and lemonade for the kids. Everything was good except the ambiance I thought was very cold and a little too casual.We liked all the other locations and I guess I was expecting the same vibe.Service was just okay for me. read more

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Plan B has long been in the very top tier of CT burger places and it's 3 Shrooms Burger has been my personal favorite CT burger for about as long as Plan B has been open. I'm closer to the Glastonbury Plan B, but it's great to be back in the Original. Mini Cheeseburgers. The phrase conjures images of those little White Castle Hamburgers that are about the size of a Little Debbie Zebra Cake. Plan B's "Mini Cheeseburgers" are the Basketball Power Forward of the Mini Cheeseburger World. The Heavy Weight Champ. The Starting Left Tackle. The Muscular Cleanup Hitter of the Mini Cheeseburger World. I've got to warn you about one thing - you'll need to lean over your plate. I've never had a "juicy" mini cheeseburger before, but this one oozed peppery juice. It was great for the taste buds and a risk for the clothes. The mini cheeseburgers were terrific. Great bun and a tasty, meaty, well-cooked and well-seasoned burger with melted cheese. I don't usually "do" sliders or mini cheeseburgers, but I would order these again. Plan B's fries are fantastic. They're about one setting up from shoe string fries and I like them thin like this. Crispy out. Tender in. And the grated parm is delicious. I've always liked the atmosphere of this Plan B. Cool inside. Great bar. Nice art. They have outdoor seating with umbrella tables. 5 Stars for the WeHa Plan B. read more

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Good burger in a mostly residential area. Went right when they opened and had no issue finding parking. Indoor and outdoor seating available. Music was a little loud but they were happy to turn it down for us. Go hungry, as the burgers are large (but delicious!). read more

Plan B - West Hartford - Rodeo Smash burger with fries - Burgers Near Me - West Hartford, Connecticut

This place is such a staple that sometimes it's easy to overlook. It's part of a mini chain now but that's not necessarily a bad thing. They knew who they are and don't try to be someone their not. As a result you can get a favorite and enjoy it just as well at another place. For me, it's their buffalo chicken burger sandwich. Each time I get it I really enjoy the mix of flavors with a chicken burger and not just a piece of chicken. Not too dry either. The fries came out hot and fresh. Their beer selection is wide and I enjoyed one of the amber ales they had. Perfect to go with dinner Service was fine. Overall, really enjoyed our dinner. Solid solid solid. read more

We used to go to the Glastonbury location a lot years ago, but happened to find ourselves in West Hartford tonight so decided to grab a bite here. We ordered our usual - Blue Cheese burger, pink, with fries. Amazingly, the burgers are so consistent here. My burger tasted exactly like it did the last time I went to the Glastonbury Plan B. The bun is deliciously buttered and toasted, and the burger was topped with blue cheese and caramelized onions. I took a star off only because my fries had l early been sitting before being brought to my table because they were not fresh. My husband got the Cole slaw which he enjoyed. We are happy we went to what used to be a standby! read more

Plan B - West Hartford - Blue Cheese burger - Burgers Near Me - West Hartford, Connecticut

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Another great find while visiting the east coast! Lots of beer, drinks and food on the menu. We went for a small lunch. I had The Allagash White ( see an east coast theme happening here?) With the Frito pie and Cuban hot dogs! Both were just what I was looking for! My sides were the Mac salad and tater tots. All my food and drink were awesome and had great taste and really hit the spot. Both girls enjoyed the chicken strips with honey mustard and Kentucky bourbon BBQ sauce. Staff was very friendly and efficient! Very attentive to our wants. read more

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First time here! Food was good and our server was wonderful. We started with the garlic bread, which was delicious! I had the Baja burger and my significant other had the fish and chips. My only complaint would be that my burger had no pink in it when I asked for pink. Other than that it was a good first experience. read more

Plan B - West Hartford - Baja Burger with fries - Burgers Near Me - West Hartford, Connecticut

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Initially just stopped by for a quick lunch, ended up having the best salad of my life! I got the fruit and nut salad with added chicken and avocado. It has since become one of my go-to spots for a fun night with friends watching a game. My server, Nara, is always incredible, super friendly and accommodating! A chill sports bar with nice bourbon and even better food. They've got some cool fall beers on the menu right now that you absolutely have to check out! read more

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I've been eyeing this place on Yelp since I arrived to West Hartford. Finally I stumbled into the restaurant on accident. From the time I walked in I was greeted with a warm inviting smile by the maitre d. The restaurant appeared rustic in design with the wood panels that adorn the place. I ordered the Buttermilk Chicken sandwich w/ mixed greens that was dressed with a dimple yet delicious lemon vinaigrette. 'The sandwich was a recent addition to the menu' says the kind & lovely bartender. Definitely a spot worth checking out...I'll come back for the burger. read more

Plan B - West Hartford - Buttermilk chicken sandwich - Burgers Near Me - West Hartford, Connecticut

I am very critical about my food. I ordered the Mushroom burger, it was cooked to a perfect medium. The truffle along with the other mushrooms was a nice touch. The burger was very good and I would definitely recommend Plan B. read more

Plan B - West Hartford - Blue cheese and Mushroom burgers.! - Burgers Near Me - West Hartford, Connecticut

It was probably the worst experience I've had. It was unbelievable. Sat in a booth in the bar. The seat was shaking the whole time from the people behind me. Now for the food. The menu said fancy fries. So I ordered the truffle fries with my burger. Was charged an up charge without being told. Asked the server if I could combine two burgers she said no problem. Was not told that there would be a n upcharge for every item. So I ended up with an additional seven dollar charge when. I told the server that I was not happy about it she sent over the manger. Who was not reasonable. Won't be back. Sneaky, manipulative tactics in this restaurant. read more

Plan B - West Hartford - Burgers Near Me - West Hartford, Connecticut

Jordan, the bartender is great. Excellent service and he certainly makes it a place you want to come back to. The spinach Artichoke dip is great. read more

Good food. Grubhub pickup order was confusing because I never got the message that the "restaurant confirmed my order". I went to the restaurant and they had it ready regardless. read more

Plan B West Hartford is always a good time and despite the windy overcast conditions outside, there were still plenty of people enjoying their meal outside. However, I am not about that life and sat inside their classic, COVID-19 ready, indoor dining room. It's been years since I have been to the West Hartford Plan B but I still remember my experience like it was yesterday. But today, new things! I wanted to try their Blue Cheese Burger and Chicken Tenders. Service was very friendly and attentive. Their menu is online and they provide a QR code for you to scan as well. The food arrived within a reasonable amount of time too. First, they hit me with the Honey Mustard Chicken Tenders. They were alright! 7/10, crunchy with a little bit of chew. Not as moist and meaty as I would prefer from a full size order of chicken tenders but that's not their specialty and it's not what I came here for! Excellent appetizer to share before your meal though! The Blue Cheese Burger is where the money is. Cooked exactly how I wanted it, not too greasy, slightest brush of butter on the bun, ughh just so perfect. The blue cheese just covers the inside of your mouth with gooey, cheesey and creamy goodness while the tender and juicy burger slithers right through and absorbs the right amount of blue cheesey goodness every single time. It's like magic. Dear lord. Alright, well you get the point. It's really good. K. Oh and the fries were scrumptious. No regrets. read more

Plan B - West Hartford - Honey Mustard Chicken Tenders - Burgers Near Me - West Hartford, Connecticut

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Came for a quick dinner before attending a show at The Bushnell. A breakfast burger with parmesan fries for me, Baja burger with green fries for hubs and the Yelp Nachovember special to share! Everything was great, really enjoyed the breakfast burger much more here than another place nearby. Nachos were plentiful but could've used more chili, that went fast! Plan B is always consistent, staff friendly and food is great. read more

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We went here after searching for late night eats in the area. We are from NY and used to having more availability than what was here in the Hartford area. We arrived at around 11pm and after some initial confusion (one waitress told us the kitchen closes at midnight and another said it closed at 11- they ended up going back & forth with each other), we were able to order. They have a smaller late night eats menu but all the necessary items were there: fries, wings, chicken tenders... The food was a bit salty but that's also the nature of these junk food eats. The cocktails were great. The music was loud but not overly so. There was karaoke but only 2 people participated. It was an overall fun atmosphere and I recommend if in the area. I'll have to go back to try their burgers. read more

"That's the Way God Planned It" (Billy Preston) So I'm not sure if the Supreme Being had an unseen hand in planning Plan B's business plan, but whoever planned it sure seemed to have planned out one very effective plan. Since their 2006 opening in West Hartford, they've grown to five more in Connecticut plus one in Washington DC, Virginia, and Massachusetts. That's a pretty successful plan, don't you think? Three of us had a very nice Sunday brunch this morning. There were plenty of seating options both in the dining room and out on the front patio, but since the weather was so stellar, we decided to sit outside. Their brunch menu is fantastic! Six appetizers to share including Buffalo Shrimp and Breakfast Tots (of course they have bacon!), eighteen amazing burgers, three salads, and fourteen breakfast dishes including the likes of Waffles Bananas Foster, all sorts of egg and omelets plates, brunch tacos, Smoked Salmon Eggs Benedict, a Breakfast Burrito, and Cinnamon Bourbon French Toast. If you want a Sunday eye opener, you can try your luck with a Bottomless Bourbon Sour, a Bottomless Bloody Mary, or a Bottomless Mimosa it'll cost you $16 and a 2-hour time limit. I ordered a B Hash Breakfast Bowl with a charred jalapeño & brisket hash, maple-glazed Brussels sprouts, and two eggs over brioche toast ($11.59). You can put your tongue back in your mouth, and yes... it was wonderful. We had a delightful brunch this morning - a perfect combination of beautifully plated delicious food, good service, and very enjoyable atmosphere. Well done, Plan B. read more

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It's been quite a while since I have been to the west hartford location. We picked up takeout this evening and we only live 12 minutes away. I ordered a crispy Buffalo chicken sandwich and my date ordered a burger. The Buffalo chicken had no sauce, which is weird because I had to specify a heat level when I ordered. The chicken was not crispy, at all, not even a stray edge of crispness. There was a few shreds of carrot and three pieces of celery. The blue cheese was put on as an afterthought and it was cold to the touch definitely not melted. For some reason I was given a PILE of sweet potato fries. They were all limp soggy and so greasy I put them down.l the garbage disposal. Inedible. My dates burger had no char marks. Looked to be steamed almost. At least her Parmesan fries were a bit crispy, not a pile of mush grease like mine were. read more

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The food here was amazing. We got the wings, MOAB, and pretzel burgers. They were all delicious. However the service could be improved. We had Jazmin as our waitress and we felt rushed the whole time. She kept trying to clear our plates that had food on them. We were still eating and she offered dessert we kindly declined and she brought us our check, however she cleared our plates and drinks, we were not done. She asked to take my husbands tots as he was still eating them. She also wore an AirPod the whole time which I get technology these days, but it's not a great look. Great food. Bad vibes. read more

Plan B - West Hartford - Full Wings (GF) - Burgers Near Me - West Hartford, Connecticut

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Small chain spot for solid burgers and American bar food. This location is on Park road. Complimentary pickles. Lots of options for non-beef burgers, as well as items for customizing your burger Although they have some booths, most of their seating is at high top tables 7.5/10 read more

Plan B - West Hartford - Burgers Near Me - West Hartford, Connecticut