I use to come late night before covid happened, the workers were friendly and helpful. I was there…read morea couple nights ago the night staff was friendly and helpful but when their shift was over the daytime staff was not so. WHAT HAP0ENED TO THE G9OD GUYS ? It is still the cleanest laundromat around. I'm 65 and I don't get around as fast as I use to I felt l8ke she wanted me not there so I left without completing the drying of my things. Which I had just spent 200.00 to wash them.

Was here for about a week and like to return with clean clothes. I was in Hilo and found this…read moreplace. The cost was 2 bucks a pound with a 10 pound minimum for wash and fold. While I didn't have 10 pounds I was happy to spend 20 bucks so I didn't have to stay with my clothing. Staff on both visits were kind and welcoming. The place is clean with TVs and is next to a few places to eat if you're there for a spell. Bathroom needs a code but was also clean. Clothes were done when they said, smelled a lot better than when I dropped them off, were all folded nicely. Lots of locals in the place. All just doing their thing.

I will say the place was clean--but it was 10:00 a.m., so I'd certainly hope it was. Other than…read morethat, I would give this place ZERO stars if I could. I brought in two loads of laundry to dry. Simple, right? Somehow, I spent $17 and still went home with damp clothes! I had two dryers, each with a full load from my washing machine, both set on high heat. Neither dryer was getting hot enough to actually dry the clothes, and I had to switch dryers twice because they simply weren't working properly. It was incredibly frustrating and a complete waste of money. If I had to wash and dry laundry for a family of two here on a regular basis, I can only imagine spending $100 or more just to get clean, dry clothes. I honestly feel horrible for large families or anyone living on a limited income. A laundromat is supposed to provide an affordable necessity, but at these prices--and with dryers that don't even get hot--you could go broke just trying to do your laundry. $17 for two loads and I still brought home damp clothes. Absolutely ridiculous.

Extremely over priced. It was $11 to wash in the large washer and all the small washers were being…read moreused. Staff is very nice, but prices are very high.

For those of us who do not have a washer and dryer of our very own, it is a regular burden to have…read moreclean clothing and linens. We need to endure packing up tens of pounds of reeking fabrics and sit in humid and noisy spaces full of other unfortunate souls that suffer the same plight. Suds'n Duds eases the pain of this dreaded chore. The Appliances. The washers and dryers are plentiful. I've never had an issue waiting for machines. The machines are well maintained and run efficiently. I also understand Suds'n Duds are updating their machines to newer and better models that hold more clothes, run faster and wash/dry better. They also have a sitting area, arcade games and vending machines if you must bring along your impatient children. The Atmosphere. I tend to be a shut in and often avoid crowed, noisy places. I work in a loud, demanding and stressful environment, the last thing I want to do is spend the rest of the day sweating to the sound of unattended children. Sud's n Duds never seems overcrowded or chaotic. The area is open, well ventilated and clean. There are enough machines to go around and the limited space in the laundromat is used well. The outside area of the laundromat is also equipped with benches. The location. This is probably the best feature of this laundromat. It is conveniently located in the Keaau Town Center. I live in Hilo but make the journey out here to wash my clothes. During the same outing I can get my grocery shopping done at Foodland, browse Ace Hardware or grab a snack at Coffee Bean and Tea. This shopping center also has a large parking lot. The Service. The attendants are polite and well stocked with supplies and quarters. The staff are constantly cleaning the aisles and are available if there is trouble with a machine. Sud's N Duds also offers laundry service that includes wash, dry and fold by the pound. The price is $1.25 a pound dry. This means they weigh the clothes after the wash and dry. Heavily soiled or wet clothing does not affect the price! Normally the turn around time for clothing washed this way is 2-3 hours. The quality of this service is excellent. The price. The prices are pretty standard. Although I find the wash/dry/fold service to be more then reasonable. I don't purchase the soaps or dryer sheets as you can get those in consumer sizes at Foodland a few doors down. I am a strong supporter of locally owned businesses that are done right. Suds' N Duds Keaau caters to the Puna community in providing quality and convenience for your washing and drying needs.

"Dud" covers it! Rude worker yells at customers. Dirty floors ( large clumps of hair on the floor)…read more Tried to speak to owner to no avail. The worker was a bully who threatened to call the law/ security because I redirected her obnoxious attitude to the filthy floor.

This place has been good to me w/ my laundry needs due to a faulty washer in repair at home…read more But the reason it's 2 stars lower is because of Sylvia's poor, rude attitude. The younger one I'm guessing is a family member of some sort is more cooler & nicer. Another reason is because apparently, they have a rule where can only charge cell phone. I'm not mad at that. What I'm mad at is the poor pathetic reinforcement of said rule. So it's been in the books for a long time but looking around it's not posted on the walls, they failed to and didn't tell me the 1st time. Plus, it's not my fault it's hot in there despite the weak fans on the wall perimeter. What's also interesting yet ironic is that Sylvia got on my ass about the electronics but she missed & failed to get on another lady about sleeping in the laundromat yet she did it out in the open. It's no surprise there are 2 ladies not going/failed to take accountability, the only rules written on their walls only pertain to laundry yet their biblical scriptures are bigger and more designed

Great place to do laundry on the big island. The owner is a super nice lady that takes great care…read moreof the facility. I did one load of laundry for $6 including wash & dry. Will definitely be coming back.

A&E Laundry was fantastic! I am a volunteer at the local animal shelter. We had no electricity for…read morethe washers and dryers after Hurricane Lala, so I called around to see if there were commercial size machines. A&E said to come on down and we did. We had 12 huge bags of towels and blankets, and were able to get the clothes washed and dried in 3 hours. The wonderful woman there helped us tremendously by directing us to particular machines so we could get done quickly, and she also coordinated with other patrons so we didn't inconvenience anyone too much. I give then 5 Stars Plus!

I am extremely disappointed with the customer service I received at your laundromat. Customers…read moreshould not have to deal with rude attitudes or feel like their concerns are an inconvenience. My coins got jammed in the machine, so I asked for assistance, which I believe is a completely reasonable request as a paying customer. The employee appeared visibly annoyed and irritated, as if I was bothering her. Please teach that lady that always wearing headphones at least basic customer service, and not to look pissed off when people asked for help! I hope management takes this complaint seriously and reminds staff that customers deserve to be treated with patience, courtesy, and respect--especially when there is a problem with one of the machines.

EDIT, 8/14/26 Tyke's Laundry removed ALL their regular top…read moreload washers, at $3.50/load, & replaced them with side load washers now at $6.50/load. Dryers look same as always. Drat. My low star rating is because of this egregious change.

If you're visiting Kona or need to do laundry before your flight, this is the place to go. Some of…read morethe machines were out of order but we got it done. The machines are cash only. (Old School)

Clean, dryer is tricky if you put all your quarters in at once you loose a minute. You actually…read morehave to wait for your one quarter to run out to add another so u get your full few minutes ‍Also, no public bathroom which is a con.

A few washers and dryers available in a small little space behind the Kandi's Drive In. If you…read morehave trouble then the staff @ Kandi's can help you. There is a trick to turning on the washer (put all the quarters in at one time as 4 of the slot hold double quarters). The best part...you can get breakfast or lunch @ next door Kandi's Drive In and wait for your laundry to be done. I had a burger...and my folks had a pastrami and BLT sandwiches and hobo stew. They also have pineapple upside down cake, slushes, shakes, floats and ice cream if you need an afternoon snack.

I wanted to like this place, but the experience was just okay overall. The laundromat didn't feel…read morevery clean, which made it uncomfortable to stay for long. On top of that, people were smoking right outside, and the smoke kept blowing inside, which was pretty unpleasant while trying to do laundry. It might work in a pinch, but there's definitely room for improvement, especially when it comes to cleanliness and keeping smoke away from the indoor space.

Working in the Pahoa area. Great little laundromat. Greeted upon arrival. Very clean establishment…read more Top loaders are $2.75 per wash. Change maker available so bring greens. Gets busy so try to arrive early. Normal open hours are at 7:30 AM, but earlier hours for December 2022 only. Electric outlets available near the end folding tables/fans for charging if you need it. Happy to have found this wash n go gem!

Awesome laundromat, they have brand new machines with fair prices with today's inflation. Female…read moreblonde attendant was a little rude. But the asian guy with glasses and beard I'm guessing the owner? was super cool he was pulling coins and noticed my wife and I needed help with our machine he stopped what he was doing and helped us and came back after to help us carry our clothes we are elderly so if you see this mahalo plenty we will definitely be back here again just based on hospitality and customer service from the owner. I highly recommend!

Where do I begin? It's just not what I expected. Many of the machines are broken and the carpeted…read morefloors are littered with rubbish. I put in a dollar at the change machine and got back three quarters. It was actually an uncomfortable feeling because I felt like the place just wasn't sanitary. It was my first time there so I'm not sure if this was out of the ordinary.

This place is as sketchy and ghetto as it could get. 1/2…read morethe stuff doesn't work and the ones that do are overpriced. Everything is so dated and old. The floors are gross. We sat there waiting for our wash to finish so our clothes wouldn't disappear. I would not go there alone after dark, my husband was with me. Yuck!

Lots of machines, but a lot of dryers were out of service when we went. No one on staff. Not…read moreenough rolling baskets to move laundry. The machines I used were dirty, dirty, dirty, which happens with laundry. They need a good cleaning between loads. Sometime to be said to have an attendant on staff. I would even clean my own machines if supplies were available. Good Location to have Thai meal or quick beverage at neighboring bar while waiting for laundry because there are not enough seats to wait. Most customers waited in their cars. Lots of parking, easy load and unloading in front of laundry mat.