Hear is the type of response you can expect when you post here. Oh, and to clear up the facts - restaurant opened on 12-17-2012. My First visit was on the 12-17-2012 and that was followed up by three more visits - the last being 01-02-2013. A full two and half weeks after opening. Instead of improving from the feed back - it appears based in the latest reviews - they are still unable to provide any kind of consistent food quality and service. Here is the email response through YELP I received from the owner on 01-15-2013. Hi D, Ryan M. has sent you a message on Yelp: Your Review "Hello, Thank you for your feedback. We are certainly getting smoother everyday and am sincerely sorry that your visit was not up to par. If you would, Please let us take care of you . In the future would you consider asking for the manager or the owner instead of giving us poor reviews a week after we open. We aim to please. Thanks again. Ryan/ Owner" read more

Got the freaking chicken sandwich it was very greasy served on a dirty plate with a cup of coffee served in a dirty Cup. Wasn't the worst part of my day but the customer service wasn't that great either. read more

The Pizza is really good and I love how clean the place is! However, I haven't really had any luck with their customer service. Quite a few times we've called in an order, and when we arrive well after the time frame they gave us, our order was not placed because the employee who answered the phone forgot. Pretty frustrating and they've never offered any discounts or coupons for their mistakes. read more

The fries were delicious, but the pizza just tasted like Little Ceasar's $5 cardboard pizza. It took 30 minutes to get our drinks, and another 40 until we got our food. From what I've gathered from other locals, the food is decent quality for decent price, you just have to deal with the waiting game and disinterested staff. They couldn't get our order right, and the staff basically looked like they hated being there. At least try to pretend to be friendly, it makes the experience better for the customer and gets you better tips. read more

The pizza was tasty and came in a reasonable amount of time. Lots of interesting choices. Server was friendly and I liked the rock n roll atmosphere. This location has live music and while we were only there a short time after the band started they were good. Looking forward to going again. read more

We took our kids here for a Sunday lunch to finish off their Christmas vacation. The atmosphere was nice when we walked in, but it took about five minutes for anyone to even great us or acknowledge that we were even there. They only had three tables with customers After seating us, the waitress took our drink order and returned a short time later to take our meal order. The waitress had no idea about the flyer and coupons that was mailed out to all of Eagle Point and some other areas I'm sure. The biggest part of the mailed flyer was a Buffalo Chicken Pizza with a Blue Cheese base (I was salavating and was dieing to try it for three days before we actually went). We ordered two medium pizzas ( Buffalo Chicken - of course- and a traditional) and a side salad. The waitress left, just to return a couple of minutes later to say that they do not have a Buffalo Chicken Pizza. I explained to her that it is all over their website and on their flyer that was mailed out. Again she said we do not have that on our menu. I canceled the second pizza all together and just ordered the one and a side salad. We waited 30 minutes for the one salad and another 30 minutes for the pizza. Althought the pizza was good, the wait time for a Sunday lunch was very accessive. I would have been more understanding if the restraunt was very busy (which it wasnt). Because of this experince, it will be many months (if at all) that I or my family to return. It seems to me that some one there needs to learn time managment and customer service skills. read more

Went here to celebrate my Nana's birthday and we were pleasantly surprised! Our server Tony did a fantastic job and the pizza was great! We will be back! read more

We have eaten at this restaurant from the very beginning, there were many struggles with service but one thing remains the same, the food (pizza) is always good. For some reason the fettuccine and steak dish that my father orders practically every time he goes there is cold, when he places the order he tells the waitress I want my dinner hot. Do not bring me a cold dish. Yet the dish still arrives Luke warm or not even close. The flavor of that pasta dish is great it's just not cooked. We have tried every pizza on the menu and have not been disappointed in any pizza flavor yet, they are all fantastic. There is a combination special one slice of pizza, garden salad and a drink. The staff here will do backflips to make you happy, they are very accommodating and very friendly people. My family eats here sometimes once a week, The staff remembers our drink orders and even the type of pizzas or salads and dressings that we order. I have seen the owners in the public many times at functions like soccer tournaments or school functions at Eagle point high school or the Eagle point middle school even the grade schools and these owners give back to the community immensely.these owners work long hours to help the kids in the community and they even donated multiple times to a project that sent care packages to soldiers in Afghanistan ...we will continue to support a local business even though it it is a chain because the owners are fantastic people and we would love to see their business last a very long time. They have the ability to handle a very large group, or just an intimate date for two, there are many TVs throughout the restaurant tuned in to many different channels. The sound level of music in the background is not so loud that it is difficult to have a conversation, there is Wi-Fi available also. Did I mention how great the staff is? read more

Very disappointing service and food. We have gone to the restaurant twice since living back in Eagle Point, and the most recent will be our last. I wish there was a decent place to go here in EP to bring our family to eat and not feel like I should have just stayed home...........what a waste of our money!!!! read more

I've been there twice. Pizza is medium. Servers were nice but curt at times. Price for a martini with Grey Goose was 11.50, and they did not have one of the three ingredients for a dirty martini. My GF loves these and at $11.50 in Eagle Point . Come on. The beer is overpriced as well. Not likely to return. read more

I live in Eagle Point......first time at this pizza dump will be the last. Poor service, a lazy waitress, no single size pizza, out of almost every single slices of pizza, dirty table. Why would someone invest so much money and just offer terrible service? This is a small town and this place will not last. Sad to see, but the owner has no idea what he/she is doing. I'll continue to go to Papa Murphys, at half the price! read more

We tried Pizza Schmizza because of the advertised beer selection. My husband likes his beer variety and he was very pleased with the selection and the knowledge of the staff when helping him to make his choices. Hubby had a Schmozz' burger and I had the Frikin' Chicken pasta and both were well presented and VERY tasty. Our waiter was attentive and fun. The atmosphere is very casual and a bit noisy so it's not exactly a date night place (for us) but it's definitely where we'll go when we just want good food and beer at a reasonable price with great service. read more

Saturday afternoon was my first visit to this establishment and my dining partner's third attempt. I admit that the pizza was very good. It had a really nice crust which to me is the defining detail of a good pizza. Unfortunately, it was the customer service, or lack thereof, that was the major turnoff. After a long wait, two of the other meals were served. After waiting at least 5 minutes, we had to flag down the waitress and ask for utensils. At least 10 minutes later, the child with us (6 years old) finally received his slice of cheese pizza (that was only a matter of nuking and bringing out). My dining partner used her utensils to cut up her son's pizza and gave him her fork to eat with. No waitress in sight, she had to go up to the counter to ask for more silverware. A man (the cook, owner?) came to our table and said he had "mistimed" the pizza and it would be out soon. A good 10 minutes later, out came the tater tots for the 6-year-old. It was 25-30 minutes before my pizza arrived...my dining partners were finished with their meals. Dirty dishes and glassware were put at the edge of the table and after 3 stops at our table, the waitress finally took them away. Finally, the check came. After adding and re-adding the check, it appeared that we had been overcharged by $10.00. Upon taking it up to the cash register, they realized that their "equipment" was malfunctioning and not entering amounts on the check. It turned out the total was correct, but what a hassle!!! This may be the first time I have ever stiffed the waitress. If food was the issue, I would not punish the waitress for it~~but being the most worthless customer service I've had the misfortune to experience, I am not going to tip for that! When I paid the bill, neither the waitress nor the cook/owner offered one bit of apology. BAD PR FOLKS! According to my dining partner, this being her third visit, said that all three visits were like this. It was either soggy pizza crust or bad service. I will not return. Dining out is very special to me and I count on good service and good food. They should have left Antonio's in there.....or left it empty! ******* Today is February 5, 2013. I received a reply to my review (above) from the owner of Pizza Schmizza. It is not showing here now. It said: "Ryan M. has sent you a message on Yelp: Your Review "Millie, I certainly apologize for your visit. Apparently we really messed up on your order. Also we were understaffed that night due to my oversight. I understand that you won't be back, however we are certainly working hard to make every visit important to us. I was not there but would have been happy to hear from you to help me understand what happened and make it right. I also would be happy to give the next meal on us if you consider this. Just leave your address so we can mail a certificate. Thank you for your feedback. Regards Ryan McIntire" I replied to this offer telling him I am a fair person and I would be willing to give the place another chance. I asked for an email address for him so that I could send him my mailing address since I didn't want to post my mailing address on the web. To this day, I have not had a reply to that request. This smells of insincerity and false concern. Good luck to Pizza Schmizza. With their apparently sporadic service and food quality, you may have repeat customers for a while, but that will dwindle out unless improvements are indeed made. read more

The food is really good!! I love this pizza. It's the service that has been really horrible. They just moved to a new location and we decided to give it a try and see the new place, it wasn't the best experience. We ordered drinks and when the bartender brought them to us in the dining room she starts screaming "yeah!!!! Rock n roll!!!" at us. Really off putting. The food was still good but they absolutely RUINED a good thing they had with the karaoke. It used to be really intimate and SO fun when it was a Wednesday night thing. We'd go all the time. Then they went and switched it to weekends and got a new KJ, it wasnt as good but we rolled with it. However the new set up in the new place is horrible! Karaoke in the middle of the dining room and they hired the two most awful KJs we have ever seen. They aren't fun and can't sing. So disappointing for a place that was so fun to go to before. read more