I want to share my deeply troubling experience at Pizza Ranch to warn potential employees and customers about the serious issues I faced.
During my time working there, I encountered severe harassment from management, particularly Eddie Broomfield and Stacy Kinne. Eddie is a bully who frequently made derogatory remarks, including calling me "radio," and threatened me directly. Stacy shouted at me over minor mistakes, creating a hostile work environment. Eddie also sabotaged afternoon shifts by claiming that workers weren't doing their jobs correctly.
When I reported this behavior to HR, represented by Stephenie, my complaints were ignored. Instead of addressing the issues, HR allowed the toxic environment to persist. After I continued to speak up about the mistreatment, I was wrongfully terminated by Angela, the owner, without any explanation. Benjamin, Austin's roommate and Eddie, falsely claimed I threatened Eddie, and despite Eddie denying ever say am I Scared of him and him instructing me to clock out, I faced retaliation for reporting the attacks of intimidation and harassment.
In a meeting with Angela, Eddie, and Austin, when I asked Eddie if he remembered saying that I was scared of him, he claimed he couldn't remember. This was a clear example of the DARVO method--Deny, Attack, and Reverse Victim and Offender--along with their triangulation tactics to undermine my credibility.
Eddie had me redo all my work after I had no issues in the past nine months of being there. Despite my dedication, I was met with disrespect and a lack of recognition.
Throughout my time there, I trained Eddie, Jay, Roni, Ben, and many others without holding a managerial position. Austin kept promising to make me a manager, telling me each month that "next month" would be my promotion. This was a clear case of breadcrumbing; they were using me to improve service ratings on Google without rewarding me or the team. We were even promised an all-expenses-paid trip to Malibu Jacks for winning a competition, but that promise went unfulfilled.
Austin's hiring practices are concerning; he seems to prioritize hiring his roommates over qualified applicants, raising serious questions about favoritism. I also witnessed inappropriate behavior between Eddie and Angela, the new owner of Pizza Ranch, whom Austin refers to as a "scary woman." This dynamic undermines professionalism within the team.
Despite my substantial contributions to improving customer service--evidenced by the store's rating increase from 3.2 to 4.2--my efforts were consistently overlooked. HR ignored all complaints regarding management's behavior, leading to a culture where employees felt unheard and unsupported. This frustration culminated in a group of employees creating a video to expose these issues, which was subsequently silenced and taken down.
If you're considering working here or dining at Pizza Ranch, I urge you to think carefully. The lack of respect for both employees and customers is alarming, and the environment is not conducive to a positive experience. read more