Ordered from DoorDash, no fault to DoorDash. The pizza arrived with no tamper sticker on the box. I called the restaurant directly and they said " sometimes we do and sometimes we don't bother" A very important thing to be inconsistent with. Poor service. read more

Pizza My Heart - A mystery amount of potentially missing toppings lol - Pizza Near Me - Gilroy, California

The restaurant is clean and the employees were friendly. There are plenty of seats to throw a pizza party. The pizzas are fresh. They do whole pizzas or by the slice. They use fresh ingredients. Parking is plentiful outside the restaurant. read more

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I'm sorry but if "terrible" is a word, this place exactly exemplifies it. ORDERED two pizza slices. However, all of the displayed slices looked burnt and super dry. The crusts were black, literally. And I was right. Purchasing the slices, the back of both slices were black. We are guessing they don't wash their pizza plates or they simply just don't care and leave it in the oven until they remember. Wouldn't make any more fresh ones until the display slices were sold. Literally sold pepperoni slices to a family who desired cheese slices at a discount and told them to simply remove the pepperoni. This statement alone defines this establishment/chain as a whole. SERVICE: I mean the guy was nice. He states he is 18 and in college... you can't simply crush this or review this. AMBIANCE: I swear no one dined in. Standard pizza my heart decor with less photos, memorabilia, etc. I even didn't want to dine in so much so I made every one eat in the car. Located in a small plaza; therefore, a private parking lot with quite large spots at your disposal. Will I come back? Not in a million years. read more

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The workers here are nice and friendly. The restaurant and restroom are very clean. The pizza they make here are very delicious. They don't even burn the pizza. My favorite pizza from here is the veggie one. Love their freestyle Coca-Cola machine. read more

Ordered from this place 2 weeks in a row. Pizza was excellent. Tried the pepperoni, the pesto slice and the wings. Pizza crust had great texture and chew. I ordered delivery and it all held up nicely. The wings were actually spicy. Can't tell you how many times I've ordered hot wings for them to only come out peppery. This place was excellent. Especially since I'm in town for work. Would order a 3rd time for sure to really start exploring the menus. read more

After dining at Brew City we decided to grab a slice of pepperoni pizza to go at Pizza My Heart. It was a good call, the pizza was good, the cashiers were very friendly and took the time to answer our questions. The restaurant was very clean and inviting. read more

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The inside of the restaurant feels like any other PMH location, but the service and food aren't up to par. Saw a staff member touch the pizza after wiping nose. Food was stale as well. This was a while back, but I'm pretty sure I got sick from eating here. read more

Went hiking in the Monterey area with my boyfriend and was craving something greasy in the middle of driving back home at 9 pm. Pizza My Heart in Gilroy was the closest one on our drive back and we decided to get the Big Sur Pizza ( I have had it a few times at other locations ) and it was still delicious as usually. Very consistent from locations to locations. It was actually my boyfriend's first time trying pizza there and he stated that, this was the best pizza he's actually ever had since moving to the United States! However the staff at the counter, forgot their names but a bunch of young men were super kind and gave us great service. read more

I am so glad we have a Pizza My Heart right here in Gilroy! The quality of their pizza is always incredibly consistent, fresh, and delicious. My absolute favorite is The Big Sur--it is loaded with toppings, garlic-heavy, and the perfect meaty pizza. The crust has the perfect texture and chew, and they use great local California ingredients. Whether you buy by the slice or grab a whole pie to split with family, you get awesome portions and amazing flavor. Highly recommend! read more

My son is a huge fan so when he saw that Gilroy opened up a new Pizza My Heart we needed to stop in. It's in a new shopping center off 1st street and is down the street from Gilroy Gardens. The parking lot is kind of small for the number of places within the shopping center so it can get packed and cramped. I'll just advise that you be cautious and patient. We walked in around dinner time (7PM) on a week night. There are only a few tables and only one booth could accommodate maybe 6 adults. You are greeted as soon as you walk in. They have separated the registers, one to accommodate people coming in for just a slice or two and the other for the whole pizza's, larger orders, etc. They have a few choice beer on tap. Don't ask me what they were because I forgot. What I did take note of was the number of firemen and police officers that came and went. Uhhmmm, hellow...lol! So single ladies and men want a view to go with that slice of pepperoni..stop on in! We were lucky and was able to snag a table for our party of 4. They brought the pizza to us. Then I asked the gentleman how much it was for a side of ranch and he looked at me like I was crazy followed by "they are over there in the refrigerated section. We don't charge for them. If you are going to places that charge you for a side of ranch, stop going and just come back here". Say less!!!! We ordered a medium half cheese, half Big Sur (their version of a combo). Then my other son ordered a slice of Manresa which had slices of tomato, fresh basil and dollops of ricotta. I also ordered a caesar salad that was delicious. It came with a wedge of lemon and I've never squeezed lemon juice on my caesar salad but will be doing so from now on. It added just the right touch of palate pleasing. read more

Pizza My Heart - 1/2 Cheese; 1/2 Big Sur - Pizza Near Me - Gilroy, California

Wish we'd stayed home. Lousy service, meal arrived piece-meal, staff was cavalier, and my pizza was dried out and a little burnt, like re-heated day-old pizza. Had to ask for a refund for part of the order because it hadn't yet arrived and it was just time to go home--we were no longer hungry. I'm a longtime customer, but this was a real turnoff--a waste of $50 and a hour of my time. Again: wish we'd stayed home. read more

Not a great visit to this location. Waited over 20 minutes for my pizza. I think they forgot about it. It was luke warm eating it. The place was dirty. Garbage inside was full and trash on the floor. read more

Pizza my heart was always a staple when going out to Santa Cruz area. Back in high school days we would go there on the weekends then during the week in summer. I'm glad that they put a location close to my home in Gilroy. read more

Pizza My Heart - The mystery box they offer on the app "Too good to go". I haven't had a bad box yet ! - Pizza Near Me - Gilroy, California

Pizza My ... get it together!!!! I'm currently standing next to the soda machine after standing in line waiting for my order to be taken. People were standing in line to get their orders taken & instead of taking the orders IN ORDER of when people were standing & waiting they start taking orders of people who hadn't been standing there as long. They are completely disorganized. The ONLY reason why we're here is for my daughter's school fundraiser. Otherwise, we'd be getting pizza at Pinocchio's pizza or Round Table. No organization at all. Just chaos. Been here before & the pizza is... ok. Nothing to rave about. Plus... this place is too small to hold a school fundraiser. Get some organization PMH. You had the line at one register (the one in the corner as you enter) and then... w/out telling people, you switch to the other register (by the seating area). Get it together. Won't be coming here again anytime soon. Update: Got home (I live 4 mins away) & 2 of the 3 slices we ordered were cold. I ordered a pepperoni & sausage slice. My husband got a pepperoni slice & our kid got a cheese slice. We had to wait 10 minutes for the cheese slice & while we were waiting our other two slices were not kept warm. So, here we are... heating up our "Fresh" slices. Thanks PMH for the disorganized service & cold pizza. read more

Very fast service, delicious food. One slice is expensive especially when you can get a whole pizza for 15$ somewhere else. But the quality here is better. read more

Popped in for lunch with a few friends the other day. We each had a few slices and a beer. The pizza was pretty good, and the beer was very cold. I will be back! My suggestion if you're going to eat more than 1 slice: order them one at a time so they stay hot! read more

We were just in here tonight around 5pm. Exceptional customer service from everyone that we encountered, from the guys who took our order to the chefs making excellent food, to the guys that delivered our food. Very polite, professional and hard working. We split a caesar salad ( big portion, very fresh, quality Parmesan cheese and dressing) a veggie slice, pepperoni sausage slice and some wings. Good beer. Food was served hot and delicious. Owner... Be very proud of your staff. Love it. We'll return. read more

Growing up in San Jose, surprisingly I never tried Pizza My Heart but since moving to Gilroy, I've doordashed much more. This is when I tried Pizza My Heart. I've never dined there but through doordash, the pizzas have always been delicious! We always get the combo one. read more

The crust was so thin I couldn't even take it out of the box without a breaking apart, we love the one in Santa Cruz but I'm sorry to say gilroy's not the same The young lady at the ordering station was very sweet and friendly., read more

Figgy Piggy and Watsonville Apple are amazing Service was great! Ready in the timeframe given for the online order read more

We received great customer service, as soon as we came in we were greeted very kindly. The pizza was good, great flavors, Also love the ranch! Just one complaint because the pizza crust was kinda burnt. read more

Pizza My Heart - Ham and pineapple - Pizza Near Me - Gilroy, California

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Staff needs to work on attitude towards customers. Asked for a specific slice dude pointed to that one and grabbed the one beside it. Wanted the other since it had more. When ringing up I asked about my free salad and the lady was all "I did". Let's hope the foods good because the attitude definitely isn't read more

I have been to many pizza my hearts. This is the worst ! Ordered 5 slices to go . Came home with $32 of burnt pizza . Will not be back . Very disappointed . Never had this happen at any other Pizza my heart before . Check your slices before you leave if taking it to go. read more

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Great service! Pizza was amazing! Salad was good too! We were passing through and it was nice to find great pizza at 11pm

The Pizza we ordered was Totaly Burnt very disappointed with this Branch we came from Santa Cruz where we are never disappointed. We not being going back to 1st street again we now live in Hollister thought we found a closer one. NOPE Will do the Drive back to Santa Cruz for Pizza my Heart. read more

Finally gilroy has the best pizza in town. Gilroy has horrible pizza joints . Finally PIZZA my is in town. This pizza is #1 and the restaurant is super clean new of course. I will definitely be back here for sure read more

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This place still isn't great. Workers aren't the friendliest and don't look happy working. Some lady working literally started drinking out of her cup on the line as I'm writing this review. Inside is dirty and workers don't seem to care about cleanliness. Another worker isn't wearing a hat or any covering on her hair either..... read more

They answer the phone and immediately put you on hold. Then they never come back. WTF... seems qhen your paying $40 per a pizza ($50 with tip) you should be able to expect some service. Never again!!! read more

I went there around 1:30 for late lunch. The pizza we want wasn't available at the time. So we asked how long need to wait , they say 10 mins( not bad, so we wait) . We were so hungry, time goes by fast, 10 mins , 15 mins..... then we actually wait for 25 mins. If they say it out front, we would go somewhere instead since we are so hungry. Need to be honest and better time management. I love pizza my heart , never has this problem in other location. Hopefully they can improve the services . read more

Yesssss! They are here! So happy more restaurants are coming into Gilroy! Finally got some slices today! I say finally because the first time, they ran out of dough so there were none to purchase. Then the second time I tried, they ran out of power, so no pizza. Then for the third time, waited 30 mins in line, in 110° heat, almost passed out but they gave us cold water while we waited. Service was great and the pizzas were phenomenal! Welcome to the neighborhood! read more

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Ok, so I am from Sacramento and we do not have a Pizza My Heart. This is only my second time in my life ever having this pizza and my heart has been won over. This is a new store and they are poppin! A gentleman named Spencer took the time to talk to me and get me the perfect pizza, The Watsonville Apple, holy smokes folks. It is absolutely delicious! I am only visiting the area for one night but I am getting another pizza on my way home for sure. Thank you so much Spencer and please remember to tell the higher ups that the Sacramento area would be a perfect fit for your next location. read more

Pizza was amazing but the wings were not even 1 star ‍ Please save yourself 10.99 and go next door and grab wings from Brew City as they are 1$ cheaper but much more of a wing. I love pizza and wings but this was a no go for wings. read more

Pizza My Heart - 10.99$ for wings. Pizza was awesome but I'll never ever get the wings again. I should've known better. - Pizza Near Me - Gilroy, California

Pizza My Heart in Gilroy is a great addition to our city! We tend to go there often and we have never had a bad pizza. Everything is fresh and the taste is great, and not greasy! They have great salads too. The staff there is always super friendly and the customer service is always top notch. Despite being busy they always find time to keep the store very clean. Great job Pizza My Heart! read more

Truly the best pizza spot in Gilroy. Staff is super friendly and the pizza is full of flavor. I'm so glad they are here in Gilroy. The lines and full establishment are well deserved! read more

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Best pizza in Gilroy! 4.5 stars for me :) I'll elaborate I've been patiently waiting for this place to open and it definitely didn't disappoint. They offer great options for different pizza styles and everything I've tried so far is pretty delicious (fav is maui wowie + manresa), and the best part about it all is that you can order by the slice. Nice atmosphere for a dine-in experience and amicable staff. -0.5 stars Only gripe is the line situation/order&pay system. Once you walk through the doors, you're squeezing between people on both sides of you, unsure where to line up. Maybe there was just a lack of communication between the staff and patrons, but it seemed like nobody knew who was to order next because of the disorganization. I know there isn't a ton of space up front they can allocate to line forming, but I have a hard time believing this issue wasn't anticipated by the team who designed this space. Surely there's a more organized and proficient system that can benefit both sides. Maybe some indicative signage like ORDER HERE, LINE UP HERE, etc. I know they've just opened and are still figuring out the little kinks so I'll definitely cut them some slack, but I think improving this solidifies this spot as a 5-star experience. Will continue to come back for the great pizza and nice atmosphere :) read more

Couldn't wait for this place to finally open in my area, but now that I've had it, it seems different from the others. Ordered a medium pizza and there was no flavor AT ALL. Never had a bland slice of pizza. Medium cost me almost $40 bucks, so I was very disappointed! read more

Pizza My Heart - Bland - Pizza Near Me - Gilroy, California

Food was good. Pizza was done early which normally would be good, but because we got takeout it threw off our timing that they had estimated for us to pick it up so that when we got it it had already been sitting for 15 min. Crust is a bit thin. Quality was good, tho'. read more

BEST PIZZA!!! 10/10. We ordered a whole large pizza so it was fresh! Half pepperoni, half cheese. Slices were HUGE. There were 3 of us and we still had leftovers. The cheese garlic bread was sooo yummy! We have tried other places for pizza in Gilroy and this is our new favorite spot! Such a hidden gem! Photos don't do justice. read more

Pizza My Heart - Large pizza half and half. - Pizza Near Me - Gilroy, California

Great new place in town, friendly staff, awesome service and good pizza! Fun t-shirts! read more

Pizza My Heart - Pizza and t shirts - Pizza Near Me - Gilroy, California

So incredibly excited to have Pizza My Heart in our community. We went during their soft opening/training day and we were welcomed in by the wonderful staff. We bought 9 t shirts for $8 each, which included a free slice of pizza with each shirt. The pizza was to die for & the kids are already asking when we can go back for another slice. They had plenty of options to choose from and even offered gluten free pizza. The booths were comfortable and the staff were very attentive. We could not have had a better experience and we feel very lucky to have PMH in our little town. read more

Pizza My Heart - Pizza Slice Options - Pizza Near Me - Gilroy, California