I went to Pizza Hut to pick up my online order it was only supposed to take 45 mins instead it took 1 1/2 hours then I get home just wanting to eat and go to bed but no I got 2 pizzas breadsticks and boneless wings I eat 3 of the wings I eat one more and it's raw... I am very unhappy and will choose a different place for pizza thank you Pizza Hut you guys need to hire more people and maybe check your food as well. read more

Pizza Hut - Raw chicken Boneless Wings - Pizza Near Me - Wasilla, Alaska

June 22nd 2024 Made the mistake of eating at Pizza Hut. Pizza was nasty and so we the boneless garlic chichen wings. I will never recommend Pizza Hut read more

Pizza Hut - Yucky chicken BBQ Pizza, minus the bacon. I ordered half cheese and half chichen BBQ. Both were yucky. - Pizza Near Me - Wasilla, Alaska

Ordered 5 pizzas for the office and everything was great! The delivery was fast, the pizzas arrived warm, and everyone was happy with the variety and flavor. Super easy and convenient--Pizza Hut really came through for our lunch. Will definitely order again! read more

This Wasilla location is consistently making excellent pizzas and not stingy with the toppings, in my opinion. Pizzas are always so beautifully crafted, and never messy. I find that these folks take pride in their work, and focus on quality. They may have struggled with staff in the past- but they seem to have great staff this year! I've been ordering pizzas about 5-6 times per month for the past several months, and never was disappointed. Always friendly staff! It's been a pleasure to go in every single time. They really deserve a better star rating by now! So much has improved! read more

I asked for a manager because my order was wrong and I believe they had me talk to pam and while I was waiting for her I heard her screaming at her employees! Then when she finally helped me she was a cunt she was so rude and raised her voice with me then when I couldn't get my right order she walked away and started screaming at her teenage employee why is a 60 year old screaming at a minor so unprofessional! I hope the higher ups see this and fire that witch read more

Look, this is the best Pizza Hut in the state. The pizza reminds me of being a kid when Pizza Hut was in its glory days. However, our order had been messed up a few times, and generally they forget the kids extra sauce. read more

Only good thing about this place is Fernando, he was very sweet and gave excellent service. I tried calling twice to order and the other two employees who previously answered hang up on me. read more

Pizza Hut is generally a solid choice for my family since my kids really enjoy the pizza. I placed a order online for pick up the next day and called an hour before pick up to double check it would be ready. I was on hold for 16 min before hanging up. Initially I thought that they were probably swamped but when I pulled in the parking lot was empty as was the restaurant. After checking in for pickup, I was told it would be another ten minutes, which was fine. While I waited, I decided to call to see how they handled the phone calls. Interestingly enough the automated phone put me on hold and the phone on the counter didn't even ring once! Definitely don't plan on ordering by phone. Use the app! They brought their lunch buffet back too, which is a reasonable choice for a car full of kiddos. The pizza is 4 stars but the service bumps it overall to a 3. Good but not great! read more

***Real "Witch" on Halloween***: Imagine you go into what has become mostly a take out or delivery business (Wasilla Pizza Hut) shortly after it opens at 10 a.m. to order approximately $80 worth of food/pizza. The approximately 30-35 year old, female employee who slowly saunters up to the counter doesn't know what the "Deals" are other than the largest pizza they have. How can you only know of one deal? Also, Witch states she cannot honor the Alaska online deal prices in store. So, you try to pull up the ever so slow Pizza Hut site to make the order online. (Actually in the recent past they WERE able to honor those prices, but it's quickly plain this employed Witch is totally inflexible.) Before you can make your order the Witch asks you if "there's food in your McDonald's bag," which you have with you because you just crossed the street from there on foot (no vehicle to leave it in). Witch then states that "bag with food cannot be in there because if you get sick off of Ronald McDonald's food in the Pizza Hut, she can be held liable." You tell said Witch that you "do not intend to consume that food there and are only ordering pizza." Witch repeats again sternly "it cannot be in here." At this point you become so disgusted with this obstinate form of absolute ridiculousness that you say... "Ok, this is just nuts, you're just being an *ss, so forget about the $80. of business I was about to transact here!" Further upon leaving you tell said Witch what she just did "was absolutely nuts and not necessary!" Although, the Wasilla Pizza Hut as some here have noted is definitely not what it used to be, you could still eat there generally serving yourself or carry out. However, after the total, utter rude interaction with the Witch, who for the Owner worked between 10 a.m. and 10:45 a.m. on 10/31/23, I DO NOT intend to in any way support t this business again in the future. Absolutely the worst interaction ever with any restaurant employee in over 50 years of life experience. No one deserves this type of poor human to human interaction or service in any type of business, let alone when simply trying to order pizza and let alone a Veteran with many years of service. The top managers of Pizza Hut USA or Alaska may freely ask to contact me here. Prior to this I had never had a big problem at this establishment even with their reduced services. read more

We walked in and were told to pick a table and they would be with us. After waiting 20 minutes they brought us plates and silverware. Never came back to take an order. Waist of a half hour. read more

We love Pizza Hut. But as for this Pizza Hut we will not be ordering from them again. Tonight we ordered a stuff crust pizza, cinnamon sticks and wings. Pizza was either cooked to long or wasn't cut correctly. Pizza was also very difficult to chew. Cinnamon sticks stuck to the box and tasted different. Husband said the wing were good at least. read more

I am a thirteen year old that went with my friends to Pizza Hut for some pizza, then a elderly women was yelling at and walking up to us because we walked by a dollar that was a tip which we didn't know. Then she gave us worse pizza then we normally get. Service was absolutely terrible. read more

WORST EXPERIENCE EVER!!!!! Placed online order for med pepperoni carry out 10:14 pm... I show up at 10:23 still not ready.. estimated time was 10:29 had to ask 2ce at 10:45 and again at 10:54 when he finally grabbed someone else's pizza n gave it to me... this whole time the lady boxing the food just boxing away n piling the food up like she didn't care or didn't know what she's doing then she was too concerned on what appeared to be her break n left the other workers clueless on who's food is what.... serious help is needed at this location with serious training... so disappointing especially since I order 3-4 times a week from this Pizza Hut.... read more

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Came in to pick up pizza and have a beer. A employees 3 kids running around spitting and coughing over hot bar and tables. Throwing their Capri sun drinks around the dinning room and screaming and yelling with their mother doing nothing but yelling at them across the dinning room. Won't come back in here that is for sure. Sadly they had a birthday party just ending while this was going on. read more

This was an excellent experience! Hot pizza made really well, and the manager Edith was beyond amazing! She was pleasant and knowledgeable; and stopped to talk to us about future Pizza Hut locations, etc. one of the best slices of pizza I have had in a long time. read more

Pizza hut lunch buffet is one of those little inexpensive treats that we get as children and adults THEN I sent to the one in wasilla! I have been to pizza huts in England, Australia and France all buffers were brilliant, this one was horrid! Wierd thing is that it almost seems likes the take out pizzas taste and even look better! The salad car was laughable, and there was no Ice Cream machine for desser! ! ! The place waS dirty and old, the cutlery wad even dirty, grose! We had beer, that was the best thing about the place ! So disappointed! read more

This Pizza Hut sucks. Honestly, every pizza hut in alaska sucks. 1. Seating might as well be wooden benches. Except a wooden bench would be more comfortable. 2. I get the dim lighting thing, but I'm like squinting into corners to be sure there aren't any homeless people hiding out by the restrooms. Super dingy. 3. Always dirty. Maybe it's just bad luck, but I swear it always seems like I come in right after a little league team had a celebratory pizza party. Sticky tables. Here is what is good. 1. Jukebox. Even though I hate it when any of you touch it because it's gonna be Britney Spears or some NOW crap, it still is neat to have a jukebox. I guess. 2. Pizza Hut pizza. The day the pizza taste the way the building looks is the day we all go to the hospital for a stomach infection. Until then, Pizza Hut pizza is special and tastes frikkin awesome. 3. Excellent place to park if you want to go to Wasilla Lake but want to avoid difficult parking. read more

I would like to start off by saying that I love kids, and am 100% aware that Pizza Hut is a "family restaurant. But today me and my family experienced the worst customer service I've ever seen! First we walked in and there was 5 kids running around, we sat down and no one even came to greet us. The kids were running around and knocking over chairs and screaming at the top of their lungs, they were spitting on each other, jumping from booth to booth, and also a couple of the kids were eating off the floor... and the 5 kids belonged to the workers. Then the waitress came over to us and asked if we were "fine" and my sister told her that her kids were being a little loud, to which she responded with "well this is a family restaurant on winter break, and they're kids and you're adults so you should get over it, this is Pizza Hut in Wasilla not Evangelos" so we got up and left, but I couldn't believe she said that lol. But long story short, we left and went to a different pizza place, I feel bad for those kids cuz their mother is NOT doing a good job, prestige example of "valley trash" read more

Ordered for pickup. Everything was great! I had been avoiding this place because of all the bad reviews, I can't say that it is always this good, but it was good tonight. We had a pretty big order, lg cheesy bites pizza, and the big box thing. and an extra order or cheese sticks. Everything was hot and delicious. Will be ordering from them again soon. read more

Much cleaner than the last time we came! We sat down and they brought us our menus and our cups right away. The waitress checked in on a us twice before we were ready to order. ( We were being indecisive) Their menus are old but said they were waiting for new ones to be delivered. read more

Things have changed at the Wasilla Pizza Hut. New staff brings a different experience then a few years ago. Go get your pan pizza fix.

Fucking horrible, they sold part of my Order to another customer giving them 36 wings for the price of 12, inconvenienced me for my time and offered me nothing in return, no discount, not a damn thing, don't ever come here, fucking horrible read more

Pizzas from here have gotten smaller and more expensive. Very sparse on toppings and barely a difference if you pay for extra of any topping. The only "good" deal is the buffet, but even that is not worth buying at this location, very poorly stocked and the breadstick bins are always empty. read more

I second that previous review. The place has never been updated since it opened. The booths are literally falling apart, the floors are disgusting. The food is fine, the staff is fine, but they really need to put some money back into the building & gut & update the interior. read more

I have always been a fan of Pizza Hut, Only issue is they do not have their lunch buffet. Prices are better than the other pizza places really. read more

With all the bad reviews about how filthy this place is, you'd think they would clean it. Nope. ALL surfaces are sticky, bathrooms worse than a porta-john. You can smell the sewer odor at the soda fountain which is in the hallway to the bathrooms. Booths in poor shape with some broken benches. I half fell sliding out of mine. The staff is friendly but obviously unmotivated. They pizza is typical greasy Pizza Hut pizza. The kids love it for whatever reason, but we won't be back, this place is NASTY. It's also over priced. 1 Large pepperoni, 1 order of breadsticks and 2 sodas came to $35!! read more

The pizza is "formula good" but do you think they can CLEAN the place once in awhile and get some new furniture in the place. Don't EVEN look at the carpet. Get your pizza to go or have it delivered. read more

The pizza seems to be ok at this place. I have had pizza hut all over the states and it all tastes about the same pretty descent. But the restaurant in wasilla is just disgusting. I got two different forks and both were bent so bad they hurt my mouth. I stole my wife's ford and ate some pizza with it. The bench i was sitting on was broke and I had to balance my weight on it so i didn't fall off. I ended up sitting side by side which makes it a little hard to look at each other and talk/eat. read more

I was in Wasilla for 3 weeks on a writing sabbatical. I did not want to go out so I ordered food for delivery. The pizza was very good but their pasta trays were perfect for what I needed. Fast delivery and really good. One tray lasted for 2 meals. Friendly, courteous drivers too. read more

We had two coupons for 2 free personal pizzas my kids got from school, we got a large pan and breadsticks. The breadsticks tasted old, and hard, and the pizza was less than mediocre. On top of that we realized they didn't take off both coupons so we were over charged. read more

Having the worst experience. Trying to get ahold of the store but they aren't answering. They forgot part of our delivery order. And now my husband has to drive to the store to get this resolved. Horrible service. read more

Greasy pizza no salad bar won't be going back Lunch buffet had very poor selection Pasta was very dry sauce too sweet read more

They make the best cheesy cardboard money can buy. They know how to make it one way. Burnt. I got my pizza and they managed to make it burnt and cold at the same time. That's some futuristic shit right there. read more

I agree "our" Pizza Hut needs to be updated: furniture replaced, carpet replaced, etc. BUT the little kids they've hired as employees are so polite and so thoughtful, I go there whenever I need a quick, cheap meal with family and friends. Maybe the kids are getting paid a decent wage, and it's not owned by Pizza Hut Inc but just a regular guy trying to get by. The food is good. The workers are nice. Hey, this is Wasilla not Beverly Hills. Let's all try to be a bit more tolerant and thankful for what we have. read more

My supreme was not full of toppings like they say food was very bland the restaurant smells bad stomachache after eating food will never go back read more

Avoid dining in. I've eaten at this place in the 1980's, and as far as I can tell, the interior hasn't changed since then... except for 20+ years of lackadaisical cleaning and maintenance. If you're absolutely jonesing for Pizza Hut, order it for pick-up... that said, I've had multiple bad customer service experiences at the pick-up window. However, they do usually have it ready in 30 minutes, and that is the only reason I gave them an extra star. Keep in mind that there are at least two places within a couple of miles where you can get better pizza, and both places are cleaner, have more professional staff, and a much better beer selection. Caveat emptor. read more

what a disgusting place, dirty diaper under one table,3 apple cores under another. Do not walk close to salad bar, floor is so sticky you might get stuck. Where is the board of health? pizza ok read more

not a good pizza hut. consistent food across the franchise is pretty much expected, however this was noticeably sub-par greasy pizza with a undercooked crust. read more

The only reason I went to Pizza Hut was because my son got a coupon for a free pizza from his school. The wait time from when we sat down until our order was taken was way too long but not as long as it took to get the food. I could understand if they were busy but there were only 3 other tables. The P'zone was sad to say tasteless. I had canadian bacon and pineapple. The ratio of meat to pineapple was a joke, leaving the food to be overly sweet. No flavor and overcooked, chalky crust makes it a guarentee I won't order the P'zone again and hopefuuly won't return to this particular Pizza Hut. read more

Pizza was good, customer service was the worst Pizza Hut experience in my life. My wife ordered pizza online and got a build your own pizza, and the "deal" was that it came with a one topping pizza in addition. When I drove the 15min to get to the Pizza Hut, I was given one pizza, I tried to explain (This is On Mother's Day) to the "kids" that were working about what went on. They told me that they would make me a Pizza but they would charge me for it....so I drove all the way home and got he online printout that proved my point...the kid just looks at me and says he doesn't have anything to do with the internet...didn't even offer an apology for calling me a liar.. read more