I ordered a pizza online for a boy I lost a bet to- he made it into marching band on his first day of high school! I wrote a special instruction note with the order "Don't choke on it lol," all in good fun, because he made me order Hawaiian (my least favorite pizza- he always teases me about it). I paid for the pizza online, got the confirmation for him and his dad to pick it up in 10-20 min. Immediately I get a phone call from a woman there, who asked if I just ordered a pizza online- I confirm. She asks "What's up with these instructions?" I laugh and explain I lost a bet, it's fine, it's a joke. She continues to sternly tell me "Well that's not very nice." I explain again that it was a joke, she continued to be excessively rude. I asked her if she was going to make the pizza or not, because at that point, I was not appreciative of being personally patronized by a complete stranger for a trivial pizza order. She started to ask me further arbitrary things like, when was I going to pick it up- I asked her when it would be ready- doesn't her computer tell her that stuff? It was an online order, for crying out loud. Long story short, SHE cancelled my order, which was probably for the better, considering their ratings online about poor timing and health code violations. I ordered from Dominoes immediately afterwards, and got absolutely NO trouble from them, and it was made and ready to go in about 10 minutes. I felt bad when I found out Pizza Hut was closing 500 locations- but now I just hope that this is one of them! read more