The service is horrible, you can't pay with a 50 or 100 bill because they don't take it and my grandfather call them to help and after trying to explain hymself ,he wanted to ask something and they hung up on me, i never order again on this place in my live read more

Fast service great food. Employees seemed happy and ready. Ordered online had some holds and they made it perfectly!

Our pizza was burnt. All the toppings were black. There was the thinnest layer of sauce you'd have to use milliliters to measure the drops. Cheese was fried off. They should've been too embarrassed to even let it off the premises with the Pizza Hut name on it. Shame on you. High prices for worse than nothing. read more

Amazing pizza.. keeps dinner simple and the kids happy on a school night! Kylie was super friendly and nice!

Food was cold. Service very slow. The store is dirty. Its pizza should not be that hard.

Always satisfied. We moved down here 3yrs ago & have ordered dozens of times. Never had an issue. Pizza was always hot & delicious. The Bread sticks were always on point. Employees are always attentive. Thank you read more

A good option Tonight, we ordered a large pizza for carryout to satisfy our granddaughter, half with pepperoni and half just cheese. She liked it. I like pizza with more toppings, but having my slices covered with pepperoni was ok. I initially tried to order online. They show a variety of specialty things and it took me a minute to figure out how to just order a basic pizza. What I didn't figure out was getting past a problem adding the pizza to the cart. I gave up and just drove over. When I arrived, there were two employees talking with each other and they ignored me, but someone in the back spoke up and said someone would be with me. A nice lady came around and took my order and my money, and I took off to pick up something from Walmart. When I returned my pizza was ready. I headed home, this is strictly a takeout / delivery operation. It was a good option and it all disappeared. read more

I would give it no stars, but have to give one to enter a review. No one would take our order. 3 employees ignored us. We walked out after 10 Minutes. Only one customer was served and they had the wrong name on his order, he said he was waiting for 15 minutes. Getting a pizza somewhere else tonight. Will not return! read more

Only 5 minutes away. Pizza was cold. Order was wrong. It was like eating a cardboard replica of pizza. I will never do business with ANY Pizza Hut again. read more

Pizza is good taste good typical Pizza Hut . Dinner box was hot , fresh and delicious! Service was ok. Parking is good. read more

Pizza Hut - In a plaza - by Burlington department store. - Pizza Near Me - Sarasota, Florida

We ordered food at 7:55 pm and did not get our food until after 9:30 pm additionally, the food we received was not what we ordered, after being told that it would be 35 minutes. Nobody at the store answered the phone. Absolutely horrendous service. Do not order from this location. read more

I ordered 2 Meat Lover's® Melts in the amount of 25.02, and tipped 20%. The delivery never made it and was out for delivery for over an hour, so after I realized they were not coming, I cancelled the order because I had to head to Missouri, and they charged me but never returned my money. After talking to dispatch and the store, they told me they got busy. I have switched to Dominoes after all this mess. They wont return my calls, or my money, and sent a message to corporate who said they contacted the store to call me, and still have not reached out almost 2 weeks later. Obviously they don't care about the customer, or their missed delivery. read more

Very good job. Food great and service. Just what it should be, poor reviews don't seem justified. read more

I love Pizza Hut. I came in and was given a coupon pamphlet by the owner. He told me they will honor those coupons all the time (a lunch deal in particular) that I am welcome to use whenever and no coupon is required. I said great! But every time I come here I have to haggle with whoever is at the counter that the owner told me they are supposed to honor it anytime, and they tell me they need the coupon until finally they let me. I wish I wouldn't have to do this every time I come otherwise I love the pizza here. read more

Not sure what happen if it's a quality issue with the product or just this location. Normally order a stuff crust but last few times the cheese is liquid form. We hoped it was just a one time issue but this keeps happen and wanted to give it another chance. Guess no more Pizza Hut :( read more

Very rude staff and management on duty today. Very sad how they treat their loyal customers!!! The manager I spoke to tonight was incredibly unhelpful and arrogant!! He even had the nerve to hang up the phone on me! read more

Do NOT use this Pizza Hut during any kind of rush. No system or structure and forget or miss orders.

The delivery girl felt like it was ok to keep saying F word in front of my small children. When I called to tell the manager he didn't seem to mind or try to give any compensation for there horrible service. If you have a choice and or small children u may want to get your pizza at another location! read more

From Toledo, Ohio....Same as the other Pizza huts. Always delicious! Breadsticks are my favorite.

Ordered extra sauce and garlic crust, got neither. Hardly any toppings on the pizza. Only ordered Pizza Hut because of a good deal on app yet their app isn't that great and the pizza is just okay. Our P'Zone was over cooked which I actually liked but others may not. Just not as satisfied here as I am when I order pizza from other places. read more

After 1.5 hours tonight still no pizza....I call and it's been dispatched. At two + hours I call back and I'm told they cancelled my order and they'll REIMBURSE MY CARD IN 3 - 5 DAYS. They said the driver knocked and no one answered, only problem with their scenario was I'd been sitting out front for the last hour and a half and I wasn't sleeping. read more

Food arrived 1 hour after it was supposed to. Pizza, wings and breadsticks were cold. Last time we ordered from here the breadsticks were burnt. Should have learned from 1st experience to not give them a 2nd chance. Will definitely not order from here ever again. read more

The girl that works there is a completely useless waste of space. She ignored us when we walked in because She had her little boyfriend behind the counter KISSING HER when we walked in and was rude to my fiancé when she finally acknowledged us. If I knew how to contact the owner of this place I would. We had to go pick up our pizza after 1 hour and a half of them "not being able to find our address" even though they have delivered to us multiple times. When we asked for a refund, it was refused. Absolute s*** location. read more

Absolutely horrible experience. Waited 15 minutes for a pizza that was just sitting there the whole time. The completely unprofessional, brash and rude girl working there had the nerve to tell me she had just taken it out of the oven.. as if I was idiot enough to buy into her blatant lie. And then proceeds to yell, pout and slam things down, while the manager stands by offering nothing but a free soda and a "want a bag with that?" I would have preferred an apology but apparently that's too much to ask for. Don't go here...find a pizza place where grown-ups work, not entitled, rude 12 year olds. read more

On Monday December 24 at 6:53 PM I ordered a pizza that according to them should be ready at 7:10 PM. When I arrived at the place at 7:15 PM there was a sign indicating that it was closed. Inside the store there were two workers, a lady with long blond hair and an African-American gentleman. I knocked repeatedly at the door but they ignored me. At that moment a deliveryman arrived at the scene and he told me that they were closed and that SHE was going to throw away all the pizzas that were ordered. I understand that on December 24 the establishments close early so that workers enjoy their family dinner, that is very good. But in that case the rules of professionalism establish that customers must be previously notified in order to avoid this type of annoyance. So, if they knew they were going to close the store at 7 PM why they admitted the online order at 6:53? Also, Why one of the representatives who was inside and saw me knocking on the door did not come to explain the situation? The answer is one: Lack of professionalism and respect for the customer. read more

Food has been so gross the last two times I went, that I will never waste another dollar there again. Yuck. Don't waste your time or money at this location. read more

We ordered from our hotel on cattleman and bee ridge. They confirmed our order and room number then never delivered. Very surprised since we order all the time from Pizza Hut in south Florida. We told the hotel and they said they'd caution other guests. Be careful. read more

I am very upset right now that I was basically called a liar. I ordered 3 bottle waters and charged for them to go along with my order. I am sick of juice and my water filter needs to be changed making our drinking water taste discusting. I called to make aware of the mishap and I was told that I was not charged for them and it was not on the reciept. My total was only $29. Funny because my emailed one has them on there and my card was charged the $34 not the $29 like he told me. I am very upset I was not believed. I was quoted delivery time at 3:10 and it was 3:35 when my food showed up. I was so excited my food was here I didn't realize my water wasn't until I got my plate ready. I tipped $8 cash even after waiting the extra time. Needless to say I don't appreciate not being believed when I have the proof right in my email. I am still debating on going down there, but I will allow my anger at this situation calm first before I go and show them I just hope the give me a little better customer service when I show up, and we can get this problem resolved. Or Dominos will be getting our business from now on. read more

I've been ordering from this location from the past year and I've never had any problems. I hear people complain about this place but I don't see what the issue is. I order my food and get it hot and fresh every time and the employees are nice to me and know my name every time I come in. I would highly recommend stuffed crust if nobody has tried it and their boneless honey barbecue wings are great and delicious. I'm sorry Domino's but Pizza Hut has my business now. read more

We ordered and paid for a large, but received a medium. We thought it looked small, but didn't think to check whether it was the right size until after dinner. (We only order pizza when we are way too hungry to cook, so box measuring pre-meal just isn't going to happen.) We called Pizza Hut and asked about size. (12 inches for medium, 14 for large.) They said if the pizza was gone we were out of luck. No money back for the size difference, no freebies, no vouchers, nada. They serve up a decent pizza, but fairly lousy customer service. :( read more

AMAZING Experience!!!! Thank you Quinn for making my call in to order so easy! Professional, Courteous, and FAST! 3 things we all like in a Friday night pizza order! Our order showed up Hot & Delicious, and my kids loved getting their Book It Reward Pizzas read more

I just ordered two pizzas supreme and meat lovers. They took an 1 hr 15 minutes. And than they were pretty much raw. So I called and told them the guy on the phone told me I ordered to many toppings!! I said are u serious the supreme you've been serving since the day Pizza Hut opened!! Hahaaaaaa this location sucks!! And so does the pizza!! read more